2012 DODGE DURANGO Owners Manual

If the transmission cannot be reset, authorized dealer
service is required.
Electronic Range Select (ERS) Operation
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear when the shift
lever is in the DRIVE position. For example, if you shift
the transmission into 3 (third gear), the transmission will
never shift above third gear, but will shift down into
second and first gear normally.
Use of ERS (or TOW/HAUL mode) also enables an
additional underdrive gear which is not normally used
during through-gear accelerations. This additional gear
can improve vehicle performance and cooling capability
when towing a trailer on certain grades. In ERS mode,
gears 1 though 3 are underdrive gears, and ERS 4 is direct
drive. ERS 5 and 6 (Overdrive gears ) are the same as the
normal fourth and fifth gears.You can switch between DRIVE and ERS mode at any
vehicle speed. When the shift lever is in the DRIVE
position, the transmission will operate automatically,
shifting between all available gears. Tapping the shift
lever to the left (-) will activate ERS mode, display the
current gear in the instrument cluster, and maintain that
gear as the top available gear. Once in ERS mode, tapping
the shift lever to the left (-) or right (+) will change the top
available gear.
To exit ERS mode, simply press and hold the shift lever to
the right (+) until “D” is once again displayed in the shift
lever position indicator in the instrument cluster.
WARNING!
Do not downshift for additional engine braking on a
slippery surface. The drive wheels could lose their
grip and the vehicle could skid, causing an accident
or personal injury.
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Screen Display12 3456D
Actual Gear(s)
Allowed 1 1-2 1-3 1,2,
41,2,
4,5 1,2,
4-6 1-5
NOTE: To select the proper gear position for maximum
deceleration (engine braking), simply press and hold the
shift lever to the left (-). The transmission will shift to the
range from which the vehicle can best be slowed down.
Overdrive Operation
The automatic transmission includes an electronically
controlled Overdrive (fourth and fifth gears). The trans-
mission will automatically shift into the Overdrive gear if
the following conditions are present:
•the shift lever is in the DRIVE position,
•the transmission fluid has reached an adequate tem-
perature,
•the engine coolant has reached an adequate tempera-
ture,
•vehicle speed is sufficiently high,
•the driver is not heavily pressing the accelerator, and
•the TOW/HAUL switch has not been activated.
When To Use TOW/HAUL Mode
When driving in hilly areas, towing a trailer, carrying a
heavy load, etc., and frequent transmission shifting oc-
curs, press the TOW/HAUL switch to select TOW/
HAUL mode. This will improve performance and reduce
the potential for transmission overheating or failure due
to excessive shifting. When operating in TOW/HAUL
mode, transmission upshifts are delayed, and the trans-
mission will automatically downshift (for engine brak-
ing) during steady braking maneuvers.
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The “TOW/HAUL Indicator Light” will illuminate in the
instrument cluster to indicate that TOW/HAUL mode
has been activated. Pressing the switch a second time
restores normal operation. If the TOW/HAUL mode is
desired, the switch must be pressed each time the engine
is started.
Torque Converter Clutch
A feature designed to improve fuel economy has been
included in the automatic transmission on your vehicle.
A clutch within the torque converter engages automati-
cally at calibrated speeds. This may result in a slightly
different feeling or response during normal operation in
the upper gears. When the vehicle speed drops or during
some accelerations, the clutch automatically disengages.
NOTE:
•The torque converter clutch will not engage, and the
transmission will not shift into the top overdrive gear,
until the transmission fluid and engine coolant are
warm [usually after 1 to 3 miles (1.6 to 4.8 km) of
driving]. Because top gear is disabled, and engine
speed is higher when the torque converter clutch is not
engaged, it may seem as if the transmission is not
shifting properly when cold. This is normal. Using the
TOW/HAUL Switch
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Electronic Range Select (ERS) feature, when the trans-
mission is sufficiently warm, will demonstrate that the
transmission is able to shift into and out of Overdrive.
•If the vehicle has not been driven for several days, the
first few seconds of operation after shifting the trans-
mission into gear may seem sluggish. This is due to the
fluid partially draining from the torque converter into
the transmission. This condition is normal and will not
cause damage to the transmission. The torque con-
verter will refill within five seconds after starting the
engine.
ALL-WHEEL DRIVE OPERATION
Single-Speed Operating Instructions/Precautions
(3.6L Engine) – If Equipped
This system contains a single-speed (HI range only)
transfer case, which provides convenient full-time all-
wheel drive. No driver interaction is required. The Brake
Traction Control (BTC) System, which combines standardABS and Traction Control, provides resistance to any
wheel that is slipping to allow additional torque transfer
to wheels with traction.
NOTE:
This system is not appropriate for conditions
where LOW range is recommended. Refer to “Off-Road
Driving Tips” in “Starting and Operating” for further
information.
Electronically Shifted Transfer Case
(Three-Position Switch) (5.7L Engine) – If
Equipped
This is an electronic shift transfer case and it is operated
by the AWD Control Switch, which is located on the
center console.
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This electronically shifted transfer case provides three
mode positions:
•All-wheel drive automatic range (AWD AUTO)
•All-wheel drive low range (LOW RANGE)
•Neutral (NEUTRAL)This electronically shifted transfer case is designed to be
driven in the AWD AUTO position for normal street and
highway conditions on dry hard surfaced roads.
For variable driving conditions, the AWD AUTO mode
can be used. In this mode, the front axle is engaged, but
the vehicle’s power is sent to the rear wheels. All-wheel
drive will be automatically engaged when the vehicle
senses a loss of traction.
When additional traction is required, the transfer case
LOW RANGE position can be used to lock the front and
rear driveshafts together forcing the front and rear wheels
to rotate at the same speed. This is accomplished by
rotating the AWD Control Switch to the desired position.
Refer to “Shifting Procedure” for specific shifting instruc-
tions. The LOW RANGE position is designed for loose,
slippery road surfaces only. Driving in the LOW RANGE
position on dry hard surfaced roads may cause increased
tire wear and damage to the driveline components.
AWD Control Switch (Three–Position)
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Transfer Case Position Indicator Messages
The Transfer Case Position Indicator messages (AWD
AUTO and LOW RANGE) are located in the EVIC
(Electronic Vehicle Information Center) and indicate the
current and desired transfer case selection. Refer to
“Electronic Vehicle Information Center (EVIC)” in “Un-
derstanding Your Instrument Panel” for further informa-
tion. When you select a different transfer case position,
the position indicator lights will do the following:
If All Shift Conditions Are Met:
1. The current position indicator light will turn OFF.
2. The selected position indicator light will flash until the
transfer case completes the shift.
3. When the shift is complete, the indicator light for the
selected position will stop flashing and remain ON.If One Or More Shift Conditions Are Not Met:
1. The indicator light for the current position will remain
ON.
2. The newly selected position indicator light will con-
tinue to flash.
3. The transfer case
will notshift.
NOTE: Before retrying a selection, make certain that all
the necessary requirements for selecting a new transfer
case position have been met. To retry the selection, turn
the control knob back to the current position, wait five
seconds, and retry selection. To find the shift require-
ments, refer to the Shifting Procedure for your transfer
case, located in this section of the owner’s manual.
The “SERV AWD Warning Light” monitors the electronic
shift all-wheel drive system. If this light remains on after
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engine start up or illuminates during driving, it means
that the all-wheel drive system is not functioning prop-
erly and that service is required.
WARNING!
Always engage the parking brake when powering
down the vehicle if the “SERV AWD Warning Light”
is illuminated. Not engaging the parking brake may
allow the vehicle to roll which may cause personal
injury.
NOTE: Do not attempt to make a shift while only the
front or rear wheels are spinning. This could cause
damage to driveline components.
When operating your vehicle in LOW RANGE, the engine
speed is approximately three times that of the AWD AUTO
position at a given road speed. Take care not to overspeed
the engine and do not exceed 25 mph (40 km/h).
Proper operation of all-wheel drive vehicles depends on
tires of equal size, type and circumference on each wheel.
Any difference in tire size can cause damage to the
transfer case.
Because all-wheel drive provides improved traction,
there is a tendency to exceed safe turning and stopping
speeds. Do not go faster than road conditions permit.
WARNING!
You or others could be injured if you leave the
vehicle unattended with the transfer case in the
NEUTRAL position without first fully engaging the
parking brake. The transfer case NEUTRAL position
disengages both the front and rear driveshafts from
the powertrain and will allow the vehicle to move
regardless of the transmission position. The parking
brake should always be applied when the driver is
not in the vehicle.
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For additional information on the appropriate use of each
transfer case mode position, see the information below:
AWD AUTO
All-Wheel Drive Auto Range - This range sends power to
the rear wheels. The all–wheel drive system will be
automatically engaged when the vehicle senses a loss of
traction. Additional traction for varying road conditions.
LOW RANGE
All-Wheel Drive Low Range - This range provides low
speed all-wheel drive. Locks the front and rear drive-
shafts together forcing the front and rear wheels to rotate
at the same speed. Additional traction and maximum
pulling power for loose, slippery road surfaces only. Do
not exceed 25 mph (40 km/h).
N
Neutral - This range disengages both the front and rear
driveshafts from the powertrain. To be used for flattowing behind another vehicle. Refer to “Recreational
Towing” in “Starting and Operating” for further
information.
Shifting Procedure
NOTE:
•If any of the requirements to select a new transfer case
position have not been met, the transfer case will not
shift. The position indicator light for the previous
position will remain ON, and the newly selected
position indicator light will continue to flash until all
the requirements for the selected position have been
met. To retry a shift: return the control knob back to the
original position, make certain all shift requirements
have been met, wait five seconds and try the shift
again.
•If all the requirements to select a new transfer case
position have been met, the current position indicator
light will turn OFF, the selected position indicator light
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