Black plate (2,1)Chevrolet Impala Owner Manual - 2012
2012 Chevrolet Impala Owner ManualM
Electrical System . . . . . . . . . . . . 10-29
Wheels and Tires . . . . . . . . . . . 10-35
Jump Starting . . . . . . . . . . . . . . . 10-64
Towing . . . . . . . . . . . . . . . . . . . . . . 10-67
Appearance Care . . . . . . . . . . . 10-69
Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-3
Special Application Services . . . . . . . . . . . . . . . . . . . . 11-8
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . 11-8
Recommended Fluids, Lubricants, and Parts . . . . . . 11-11
Maintenance Records . . . . . . . 11-13
Technical Data . . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2 Customer Information
. . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-13
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-14
OnStar . . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview . . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional
Information . . . . . . . . . . . . . . . . . . 14-5
Index . . . . . . . . . . . . . . . . . . . . . i-1
Black plate (19,1)Chevrolet Impala Owner Manual - 2012
In Brief 1-19
.Keep vehicle tires properly
inflated.
.Combine several trips into a
single trip.
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.:1-800-243-8872
TTY Users: 1-888-889-2438
Canada: 1-800-268-6800
As the owner of a new Chevrolet,
you are automatically enrolled in the
Roadside Assistance program.
See Roadside Assistance Program
on page 13‑6 for more information.
Roadside Assistance and OnStar
If you have an active OnStar
subscription, press the
Qbutton
and the current GPS location will be
sent to an OnStar advisor who will
assess your problem, contact
Roadside Assistance, and relay
your exact location to get the help
you need. Online Owner Center
The Online Owner Center is a
complimentary service that includes
online service reminders, vehicle
maintenance tips, online owner
manual, special privileges,
and more.
Sign up today at:
www.chevyownercenter.com
(U.S.) or
www.gm.ca (Canada).
OnStar®
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services. See OnStar Overview on
page 14‑1 for more information.
Black plate (35,1)Chevrolet Impala Owner Manual - 2012
Seats and Restraints 3-35
Airbag System Check
The airbag system does not need
regularly scheduled maintenance or
replacement. Make sure the airbag
readiness light is working. See
Airbag Readiness Light on
page 5‑14for more information.
Notice: If an airbag covering is
damaged, opened, or broken, the
airbag may not work properly. Do
not open or break the airbag
coverings. If there are any
opened or broken airbag covers,
have the airbag covering and/or
airbag module replaced. For the
location of the airbags, see
Where Are the Airbags? on
page 3‑23. See your dealer for
service.
Replacing Airbag System
Parts after a Crash
{WARNING
A crash can damage the
airbag systems in the vehicle.
A damaged airbag system
may not work properly and
may not protect you and your
passenger(s) in a crash, resulting
in serious injury or even death. To
help make sure the airbag
systems are working properly
after a crash, have them
inspected and any necessary
replacements made as soon as
possible. If an airbag inflates, you will need to
replace airbag system parts. See
your dealer for service.
If the airbag readiness light stays on
after the vehicle is started or comes
on when you are driving, the airbag
system may not work properly. Have
the vehicle serviced right away. See
Airbag Readiness Light on
page 5‑14
for more information.
Black plate (22,1)Chevrolet Impala Owner Manual - 2012
5-22 Instruments and Controls
Tire Pressure Light
For vehicles with the Tire Pressure
Monitor System (TPMS), this light
comes on briefly when the engine is
started. It provides information
about tire pressures and the TPMS.
When the Light Is On Steady
This indicates that one or more of
the tires are significantly
underinflated.A tire pressure message can
accompany the light. See
Tire
Messages on page 5‑36 for more
information. Stop as soon as
possible, and inflate the tires to the
pressure value shown on the Tire
and Loading Information label. See
Tire Pressure on page 10‑41 for
more information.
When the Light Flashes First and
Then Is On Steady
This indicates that there may be a
problem with the TPMS. The light
flashes for about a minute and stays
on steady for the remainder of the
ignition cycle. This sequence
repeats with every ignition cycle.
See Tire Pressure Monitor
Operation on page 10‑44 for more
information.
Engine Oil Pressure Light
{WARNING
Do not keep driving if the oil
pressure is low. The engine can
become so hot that it catches fire.
Someone could be burned. Check
the oil as soon as possible and
have the vehicle serviced.
Notice: Lack of proper engine oil
maintenance can damage the
engine. The repairs would not be
covered by the vehicle warranty.
Always follow the maintenance
schedule for changing engine oil.
Black plate (28,1)Chevrolet Impala Owner Manual - 2012
5-28 Instruments and Controls
When the remaining oil life is low,
the CHANGE ENGINE OIL SOON
message will appear on the display.
SeeEngine Oil Messages on
page 5‑31. You should change the
oil as soon as possible. See Engine
Oil on page 10‑7. In addition to the
engine oil life system monitoring the
oil life, additional maintenance is
recommended in the Maintenance
Schedule in this manual. See
Maintenance Schedule on
page 11‑3 for more information.
Remember, you must reset the OIL
LIFE yourself after each oil change.
It will not reset itself. Also, be
careful not to reset the OIL LIFE
accidentally at any time other than
when the oil has just been changed.
It cannot be reset accurately until
the next oil change. To reset the
engine oil life system, see Engine
Oil Life System on page 10‑10. Units
Press the vehicle information
button until UNITS displays.
This display allows you to select
between English or Metric units of
measurement. Once in this display,
press the set/reset button to select
between ENGLISH or METRIC
units.
Tire Pressure
On vehicles with the Tire Pressure
Monitor System (TPMS), the
pressure for each tire can be viewed
in the DIC. The tire pressure will be
shown in either pounds per square
inch (psi) or kilopascals (kPa). Press
the vehicle information button until
the DIC displays FRONT TIRES
PSI (kPa) LEFT ## RIGHT ##. Press
the vehicle information button again
until the DIC displays REAR TIRES
PSI (kPa) LEFT ## RIGHT ##.
If a low tire pressure condition is
detected by the system while
driving, a message advising you to
add air to a specific tire will appearin the display. See
Tire Pressure on
page 10‑41 andTire Messages on
page 5‑36 for more information.
If the tire pressure display shows
dashes instead of a value, there
may be a problem with your vehicle.
If this consistently occurs, see your
dealer for service.
Change Compass Zone
Your vehicle may have this feature.
To change the compass zone
through the DIC, see Compass on
page 5‑5.
Calibrate Compass
Your vehicle may have this feature.
The compass can be manually
calibrated. To calibrate the compass
through the DIC, see Compass on
page 5‑5.
Blank Display
This display shows no information.
Black plate (31,1)Chevrolet Impala Owner Manual - 2012
Instruments and Controls 5-31
ENGINE OVERHEATED IDLE
ENGINE
Notice:If you drive your vehicle
while the engine is overheating,
severe engine damage may
occur. If an overheat warning
appears on the instrument panel
cluster and/or DIC, stop the
vehicle as soon as possible. Do
not increase the engine speed
above normal idling speed. See
Engine Overheating on
page 10‑16 for more information.
This message displays when the
engine coolant temperature is too
hot. Stop and allow the vehicle to
idle until it cools down.
ENGINE OVERHEATED STOP
ENGINE
Notice: If you drive the vehicle
while the engine is overheating,
severe engine damage may
occur. If an overheat warning
appears on the instrument panel
cluster and/or DIC, stop the vehicle as soon as possible.
See
Engine Overheating on
page 10‑16 for more information.
This message displays along with a
continuous chime when the engine
has overheated. Stop and turn the
engine off immediately to avoid
severe engine damage. See Engine
Overheating on page 10‑16.
SERVICE A/C
(Air Conditioning) SYSTEM
This message displays when the
electronic sensors that control the
air conditioning and heating
systems are no longer working.
Have the climate control system
serviced by your dealer if you notice
a drop in heating and air
conditioning efficiency.
Engine Oil Messages
CHANGE ENGINE OIL SOON
This message displays when
service is required for the vehicle.
See your dealer. See Engine Oil on
page 10‑7 andMaintenance
Schedule on page 11‑3 for more
information.
Acknowledging the CHANGE
ENGINE OIL SOON message will
not reset the OIL LIFE REMAINING.
That must be done at the OIL LIFE
screen under the vehicle information
menu. See “Oil Life”underDriver
Information Center (DIC) on
page 5‑24 andEngine Oil Life
System on page 10‑10.
Black plate (46,1)Chevrolet Impala Owner Manual - 2012
9-46 Driving and Operating
Maintenance When Trailer
Towing
The vehicle needs service more
often when pulling a trailer. See
Maintenance Schedule on
page 11‑3for more information.
Things that are especially important
in trailer operation are automatic
transmission fluid, engine oil, belts,
cooling system and brake system.
It is a good idea to inspect these
before and during the trip.
Check periodically to see that all
hitch nuts and bolts are tight.
Engine Cooling When Trailer
Towing
The cooling system may temporarily
overheat during severe operating
conditions. See Engine Overheating
on page 10‑16.
Changing a Tire When Trailer
Towing
If the vehicle gets a flat tire while
towing a trailer, be sure to secure
the trailer and disconnect it from the
vehicle before changing the tire.
Trailer Towing
{WARNING
The driver can lose control when
pulling a trailer if the correct
equipment is not used or the
vehicle is not driven properly. For
example, if the trailer is too
heavy, the brakes may not work
well —or even at all. The driver
and passengers could be
seriously injured. The vehicle may
(Continued)
WARNING (Continued)
also be damaged; the resulting
repairs would not be covered by
the vehicle warranty. Pull a trailer
only if all the steps in this section
have been followed. Ask your
dealer for advice and information
about towing a trailer with the
vehicle.
Notice: Pulling a trailer
improperly can damage the
vehicle and result in costly
repairs not covered by the vehicle
warranty. To pull a trailer
correctly, follow the advice in this
section and see your dealer for
important information about
towing a trailer with the vehicle.
The vehicle can tow a trailer if it is
equipped with the proper trailer
towing equipment. To identify the
trailering capacity of the vehicle,
read the information in “Weight of
the Trailer” that appears later in this
Black plate (11,1)Chevrolet Impala Owner Manual - 2012
Vehicle Care 10-11
How to Reset the Engine Oil
Life System
Reset the system whenever the
engine oil is changed so that the
system can calculate the next
engine oil change. Always reset the
engine oil life to 100% after every oil
change. It will not reset itself. To
reset the system:
1. Display OIL LIFE REMAININGon the DIC.
2. Press and hold the SET/RESET button on the DIC for more than
five seconds. The oil life will
change to 100%.
If the CHANGE ENGINE OIL SOON
message comes back on when the
vehicle is started, the engine oil life
system has not reset. Repeat the
procedure.
Automatic Transmission
Fluid
How to Check Automatic
Transmission Fluid
It is not necessary to check
the transmission fluid level.
A transmission fluid leak is the only
reason for fluid loss. If a leak
occurs, take the vehicle to your
dealer service department and have
it repaired as soon as possible.
There is a special procedure for
checking and changing the
transmission fluid. Because this
procedure is difficult, you should
have this done at your dealer
service department. Contact your
dealer for additional information or
the procedure can be found in the
service manual. To purchase a
service manual, see Service
Publications Ordering Information
on page 13‑12 Change the fluid and filter at the
intervals listed in
Maintenance
Schedule on page 11‑3, and be
sure to use the fluid listed in
Recommended Fluids and
Lubricants on page 11‑11.
Engine Air Cleaner/Filter
The engine air cleaner/filter is
located in the engine compartment
on the driver side of the vehicle.
See Engine Compartment Overview
on page 10‑6 for more information
on location.
When to Inspect the Engine Air
Cleaner/Filter
Inspect the air cleaner/filter at the
scheduled maintenance intervals
and replace it at the first oil change
after each (80 000 km (50,000 mi)
interval. See Maintenance Schedule
on page 11‑3 for more information.
If driving in dusty/dirty conditions,
inspect the filter at each engine oil
change.