Page 229 of 374

Black plate (37,1)Chevrolet Impala Owner Manual - 2012
Driving and Operating 9-37
Recommended Fuel
Use regular unleaded gasoline with
a posted octane rating of 87 or
higher. If the octane rating is less
than 87, an audible knocking noise,
commonly referred to as spark
knock, might be heard when driving.
If this occurs, use a gasoline rated
at 87 octane or higher as soon as
possible. If heavy knocking is heard
when using gasoline rated at
87 octane or higher, the engine
needs service.
Gasoline Specifications
(U.S. and Canada Only)
At a minimum, gasoline should
meet ASTM specification D 4814in the United States or CAN/
CGSB‐3.5 or 3.511 in Canada.
Some gasolines contain an
octane-enhancing additive called methylcyclopentadienyl manganese
tricarbonyl (MMT). We recommend
against the use of gasolines
containing MMT. See
Fuel Additives
on page 9‑38 for additional
information.
California Fuel
Requirements
If the vehicle is certified to meet
California Emissions Standards, it is
designed to operate on fuels that
meet California specifications. See
the underhood emission control
label. If this fuel is not available in
states adopting California Emissions
Standards, the vehicle will operate
satisfactorily on fuels meeting
federal specifications, but emission
control system performance might
be affected. The malfunction
indicator lamp could turn on and the
vehicle might fail a smog‐check test. See
Malfunction Indicator Lamp on
page 5‑16. If this occurs, return to
your authorized dealer for diagnosis.
If it is determined that the condition
is caused by the type of fuel used,
repairs might not be covered by the
vehicle warranty.
Fuels in Foreign
Countries
Never use leaded gasoline or any
other fuel not recommended in the
previous text on fuel. Costly repairs
caused by use of improper fuel
would not be covered by the vehicle
warranty.
To check the fuel availability, ask an
auto club, or contact a major oil
company that does business in the
country where you will be driving.
Page 233 of 374

Black plate (41,1)Chevrolet Impala Owner Manual - 2012
Driving and Operating 9-41
{WARNING
Fuel can spray out on you if you
open the fuel cap too quickly.
If you spill fuel and then
something ignites it, you could be
badly burned. This spray can
happen if the tank is nearly full,
and is more likely in hot weather.
Open the fuel cap slowly and wait
for any hiss noise to stop. Then
unscrew the cap all the way.
Be careful not to spill fuel. Do not
top off or overfill the tank and wait a
few seconds after you have finished
pumping before removing the
nozzle. Clean fuel from painted
surfaces as soon as possible. See
Exterior Care on page 10‑69. When replacing the fuel cap, turn it
clockwise until it clicks. Make sure
the cap is fully installed. The
diagnostic system can determine if
the fuel cap has been left off or
improperly installed. This would
allow fuel to evaporate into the
atmosphere. See
Malfunction
Indicator Lamp on page 5‑16.
The TIGHTEN GAS CAP message
displays on the Driver Information
Center (DIC) if the fuel cap is not
properly installed. See Fuel System
Messages on page 5‑32 for more
information.
{WARNING
If a fire starts while you are
refueling, do not remove the
nozzle. Shut off the flow of fuel by
shutting off the pump or by
notifying the station attendant.
Leave the area immediately.
Notice: If a new fuel cap is
needed, be sure to get the right
type of cap from your dealer. The
wrong type of fuel cap might not
fit properly, might cause the
malfunction indicator lamp to
light, and could damage the fuel
tank and emissions system. See
Malfunction Indicator Lamp on
page 5‑16.
Page 344 of 374

Black plate (6,1)Chevrolet Impala Owner Manual - 2012
13-6 Customer Information
Roadside Assistance
Program
For U.S.‐purchased vehicles, call
1‐800‐243‐8872; (Text Telephone
(TTY): 1‐888‐889‐2438).
For Canadian‐purchased vehicles,
call1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number.
.Telephone number of your
location.
.Location of the vehicle.
.Model, year, color, and license
plate number of the vehicle.
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
.Description of the problem.
Coverage
Services are provided up to 5 years/
160 000 km (100,000 mi), whichever
comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
Chevrolet and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program at
any time without notification. Chevrolet and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide the
claims are made too often, or the
same type of claim is made many
times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock‐Out Service:
Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in the
sand, mud, or snow.