2012 CHEVROLET IMPALA service schedule

Black plate (24,1)Chevrolet Impala Owner Manual - 2012
10-24 Vehicle Care
.To check the P (Park)
mechanism's holding ability:
With the engine running, shift to
P (Park). Then release the
parking brake followed by the
regular brake.
Contact your dealer if service is
required.
Wiper Blade Replacement
Windshield wiper blades should be
inspected for wear or cracking. See
Maintenance Schedule on
page 11‑3 for more information.
Replacement blades come in
different types and are removed
in different ways. For proper
windshield wiper blade length and
type, see Maintenance
Replacement Parts on page 11‑12.
Notice: Allowing the wiper blade
arm to touch the windshield when
no wiper blade is installed could
damage the windshield. Any
damage that occurs would not be covered by your warranty. Do not
allow the wiper blade arm to
touch the windshield.
To replace the windshield wiper
blade:
1. Pull the wiper assembly away
from the windshield.
2. Lift up on the plastic latch in themiddle of the wiper blade where
the wiper arm attaches. 3. With the latch open, pull the
wiper blade down toward the
windshield far enough to release
it from the J-hooked end of the
wiper arm.
4. Remove the wiper blade.
Allowing the wiper blade arm to
touch the windshield when no
wiper blade is installed could
damage the windshield. Any
damage that occurs would not
be covered by the vehicle
warranty. Do not allow the wiper
blade to touch the windshield.
5. Reverse Steps 1 through 3 for wiper blade replacement.

Black plate (1,1)Chevrolet Impala Owner Manual - 2012
Service and Maintenance 11-1
Service and
Maintenance
General Information
General Information . . . . . . . . . . 11-1
Maintenance Schedule
Maintenance Schedule . . . . . . . 11-3
Special Application Services
Special ApplicationServices . . . . . . . . . . . . . . . . . . . . 11-8
Additional Maintenance
and Care
Additional Maintenanceand Care . . . . . . . . . . . . . . . . . . . 11-8
Recommended Fluids,
Lubricants, and Parts
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . 11-11
Maintenance Replacement Parts . . . . . . . . . . . . . . . . . . . . . . 11-12
Maintenance Records
Maintenance Records . . . . . . 11-13
General Information
Your vehicle is an important
investment. This section describes
the required maintenance for the
vehicle. Follow this schedule to help
protect against major repair
expenses resulting from neglect or
inadequate maintenance. It may
also help to maintain the value of
the vehicle if it is sold. It is the
responsibility of the owner to have
all required maintenance performed.
Your dealer has trained technicians
who can perform required
maintenance using genuine
replacement parts. They have
up‐to‐date tools and equipment for
fast and accurate diagnostics.
Many dealers have extended
evening and Saturday hours,
courtesy transportation, and online
scheduling to assist with service
needs.
Your dealer recognizes the
importance of providing
competitively priced maintenance
and repair services. With trained technicians, the dealer is the place
for routine maintenance such as oil
changes and tire rotations and
additional maintenance items like
tires, brakes, batteries, and wiper
blades.
Notice:
Damage caused by
improper maintenance can lead to
costly repairs and may not be
covered by the vehicle warranty.
Maintenance intervals, checks,
inspections, recommended fluids,
and lubricants are important to
keep the vehicle in good working
condition.
The Tire Rotation and Required
Services are the responsibility of the
vehicle owner. It is recommended to
have your dealer perform these
services every 12 000 km/7,500 mi.
Proper vehicle maintenance helps to
keep the vehicle in good working
condition, improves fuel economy,
and reduces vehicle emissions.

Black plate (2,1)Chevrolet Impala Owner Manual - 2012
11-2 Service and Maintenance
Because of the way people use
vehicles, maintenance needs vary.
There may need to be more
frequent checks and services.
The Additional Required
Services‐Normal are for
vehicles that:
.Carry passengers and cargo
within recommended limits on
the Tire and Loading Information
label. See Vehicle Load Limits
on page 9‑11.
.Are driven on reasonable road
surfaces within legal driving
limits.
.Use the recommended fuel. See
Recommended Fuel on
page 9‑37.
Refer to the information in the
Maintenance Schedule Additional
Required Services ‐Normal chart. The Additional Required
Services
‐Severe are for vehicles
that are:
.Mainly driven in hilly or
mountainous terrain.
.Frequently towing a trailer.
.Used for high speed or
competitive driving.
.Used for taxi, police, or delivery
service.
Refer to the information in the
Maintenance Schedule Additional
Required Services ‐Severe chart.
{WARNING
Performing maintenance work can
be dangerous and can cause
serious injury. Perform
maintenance work only if the
required information, proper tools,
and equipment are available.
If they are not, see your dealer to
have a trained technician do the
work. See Doing Your Own
Service Work on page 10‑4.

Black plate (3,1)Chevrolet Impala Owner Manual - 2012
Service and Maintenance 11-3
Maintenance
Schedule
Owner Checks and Services
At Each Fuel Stop
.Check the engine oil level. See
Engine Oil on page 10‑7.
Once a Month
.Check the tire inflation
pressures. See Tire Pressure on
page 10‑41.
.Inspect the tires for wear. See
Tire Inspection on page 10‑47.
.Check the windshield washer
fluid level. See Washer Fluid on
page 10‑18.
Engine Oil Change
When the CHANGE ENGINE OIL
SOON message displays, have the
engine oil and filter changed within
the next 1 000 km/600 mi. If driven
under the best conditions, the
engine oil life system might not
indicate the need for vehicle service
for more than a year. The engine oil
and filter must be changed at least
once a year and the oil life system
must be reset. Your trained dealer
technician can perform this work.
If the engine oil life system is reset
accidentally, service the vehicle
within 5 000 km/3,000 mi since the
last service. Reset the oil life
system when the oil is changed.
See Engine Oil Life System on
page 10‑10.
Tire Rotation and Required
Services Every 12 000 km/
7,500 mi
Rotate the tires, if recommended for
the vehicle, and perform the
following services. See Tire
Rotation on page 10‑47.
.Check engine oil level and oil
life percentage. If needed,
change engine oil and filter, and
reset oil life system. See Engine
Oil on page 10‑7 andEngine Oil
Life System on page 10‑10.
.Check engine coolant level. See
Engine Coolant on page 10‑13.
.Check windshield washer fluid
level. See Washer Fluid on
page 10‑18.
.Visually inspect windshield wiper
blades for wear, cracking,
or contamination. See Exterior
Care on page 10‑69. Replace
worn or damaged wiper blades.
See Wiper Blade Replacement
on page 10‑24.

Black plate (6,1)Chevrolet Impala Owner Manual - 2012
11-6 Service and Maintenance
Footnotes—Maintenance
Schedule Additional Required
Services —Normal
a) Or every two years, whichever
comes first. More frequent
replacement may be needed if the
vehicle is driven in areas with heavy
traffic, areas with poor air quality,
or areas with high dust levels.
Replacement may also be needed if
there is a reduction in air flow,
excessive window fogging, or odors. b)
Check all fuel and vapor lines
and hoses for proper hook‐up,
routing, and condition. Check that
the purge valve, if the vehicle has
one, works properly. Replace as
needed.
c) Or every four years, whichever
comes first. d)
Or every five years, whichever
comes first. See Cooling System on
page 10‑12.
e) Or every 10 years, whichever
comes first. Inspect for fraying,
excessive cracking, or damage;
replace, if needed.

Black plate (8,1)Chevrolet Impala Owner Manual - 2012
11-8 Service and Maintenance
Footnotes—Maintenance
Schedule Additional Required
Services —Severe
a) Or every two years, whichever
comes first.
b) Check all fuel and vapor lines
and hoses for proper hook‐up,
routing, and condition. Check that
the purge valve, if the vehicle has
one, works properly. Replace as
needed.
c) Or every four years, whichever
comes first.
d) Or every five years, whichever
comes first. See Cooling System on
page 10‑12.
e) Or every 10 years, whichever
comes first. Inspect for fraying,
excessive cracking, or damage;
replace, if needed.Special Application
Services
.Severe Commercial Use
Vehicles Only: Lubricate chassis
components every 5 000 km/
3,000 mi.
.Have underbody flushing service
performed once a year.
Additional
Maintenance and Care
Your vehicle is an important
investment and caring for it properly
may help to avoid future costly
repairs. To maintain vehicle
performance, additional
maintenance services may be
required. It is recommended
that your dealer perform these
services —their trained dealer
technicians know your vehicle best.
Your dealer can also perform a
thorough assessment with a
multi‐point inspection to recommend
when your vehicle may need
attention. The following list is
intended to explain the services and
conditions to look for that may
indicate services are required.

Black plate (13,1)Chevrolet Impala Owner Manual - 2012
Service and Maintenance 11-13
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. Retain all maintenance receipts.Date Odometer
Reading Serviced By Services Performed

Black plate (5,1)Chevrolet Impala Owner Manual - 2012
Customer Information 13-5
Other Helpful Links
Chevrolet—www.chevrolet.com
Chevrolet Merchandise —
www.chevymall.com
Help Center —www.chevrolet.com/
pages/mds/helpcenter/faq.do
.FAQ
.Contact Us
My GM Canada www.gm.ca
My GM Canada is a
password-protected section of
www.gm.ca where you can save
information on GM vehicles, get
personalized offers, and use handy
tools and forms with greater ease. Here are a few of the valuable tools
and services you will have
access to:
.My Showroom: Find and save
information on vehicles and
current offers in your area.
.My Dealers: Save details such
as address and phone number
for each of your preferred GM
dealers.
.My Driveway: Access quick links
to parts and service estimates,
check trade-in values,
or schedule a service
appointment by adding the
vehicles you own to your
driveway profile.
.My Preferences: Manage your
profile and use tools and forms
with greater ease.
To sign up, visit the My GM.ca
section within www.gm.ca.
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement of eligible
aftermarket adaptive equipment
required for the vehicle, such as
hand controls or a wheelchair/
scooter lift for the vehicle.
For more information on the limited
offer, visit www.gmmobility.com or
call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also
has a Mobility Program. Call
1-800-GM-DRIVE (463-7483) for
details. TTY users call
1-800-263-3830.