2012 CHEVROLET IMPALA emergency towing

Black plate (17,1)Chevrolet Impala Owner Manual - 2012
Vehicle Care 10-17
If there is no sign of steam, idle the
engine for three minutes while
parked. If the warning is still
displayed, turn off the engine until it
cools down. Also, seeOverheated
Engine Protection Operating Mode
on page 10‑17.
Overheated Engine
Protection
Operating Mode
This emergency operating mode
allows the vehicle to be driven to a
safe place in an emergency
situation. If an overheated engine
condition exists, an overheat
protection mode which alternates
firing groups of cylinders helps
prevent engine damage. In this
mode, there is significant loss in
power and engine performance.
The engine coolant temperature
warning light comes on the
instrument panel, to indicate the
vehicle has entered overheated
engine protection operating mode.
The temperature gauge also indicates an overheat condition
exists. Driving extended km (miles)
and/or towing a trailer in the
overheat protection mode should be
avoided.
Power Steering Fluid
See
Engine Compartment Overview
on page 10‑6 for information on the
location of the power steering fluid
reservoir.
When to Check Power Steering
Fluid
It is not necessary to regularly
check power steering fluid unless a
leak is suspected in the system or
an unusual noise is heard. A fluid
loss in this system could indicate a
problem. Have the system inspected
and repaired.
How to Check Power Steering
Fluid
Check the level after the vehicle has
been driven for at least 20 minutes
so the fluid is warm.
To check the power steering fluid:
1. Turn the ignition to LOCK/OFF and let the engine compartment
cool down.
2. Wipe the cap and the top of the reservoir clean.
3. Unscrew the cap and pull it straight up.
4. Wipe the dipstick with a clean rag.
5. Replace the cap and completely tighten it.
6. Remove the cap again and look at the fluid level on the dipstick.

Black plate (7,1)Chevrolet Impala Owner Manual - 2012
Customer Information 13-7
.Flat Tire Change:Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to
Canadian-Purchased Vehicles
.Fuel Delivery: Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Routing Service: Detailed
maps of North America are
provided when requested either
with the most direct route or the
most scenic route. There is a
limit of six requests per year.
Additional travel information is
also available. Allow three
weeks for delivery.
.Trip Interruption Benefits and
Assistance: Must be
over 250 kilometers from
where your trip was started to
qualify. General Motors of
Canada Limited requires
pre-authorization, original
detailed receipts, and a copy of
the repair orders. Once
authorization has been received,
the Roadside Assistance advisor
will help to make arrangements
and explain how to receive
payment.
.Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.

Black plate (11,1)Chevrolet Impala Owner Manual - 2012
Customer Information 13-11
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program on
page 13‑6.
Gather the following information:
.Driver name, address, and
telephone number.
.Driver license number.
.Owner name, address, and
telephone number.
.Vehicle license plate number.
.Vehicle make, model, and
model year.
.Vehicle Identification
Number (VIN).
.Insurance company and policy
number.
.General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See
“Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? on page 3‑26.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.

Black plate (4,1)Chevrolet Impala Owner Manual - 2012
i-4 INDEX
E
E85 Fuel . . . . . . . . . . . . . . . . . . . . . . . 9-39
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . 9-49
Electrical System Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-30
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-30
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-34
Overload . . . . . . . . . . . . . . . . . . . 10-29
Electronic Stability Control . . . . . 9-32
Electronic Stability Control (ESC) Off Light . . . . . . . . . . . . . . . 5-20
Electronic Stability Control
(ESC)/Traction Control
System (TCS) Indicator
Warning Light . . . . . . . . . . . . . . . . 5-21
Emergency, OnStar
®. . . . . . . . . . 14-2
Engine Air Cleaner/Filter . . . . . . . . . . . .10-11
Check and Service EngineSoon Light . . . . . . . . . . . . . . . . . . 5-16
Compartment Overview . . . . . . . 10-6
Coolant . . . . . . . . . . . . . . . . . . . . . 10-13 Engine (cont.)
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 5-12
Coolant Temperature
Warning Light . . . . . . . . . . . . . . . 5-21
Cooling System . . . . . . . . . . . . . 10-12
Cooling System Messages . . . 5-30
Drive Belt Routing . . . . . . . . . . . . 12-3
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-24
Heater . . . . . . . . . . . . . . . . . . . . . . . . 9-20
Overheated Protection Operating Mode . . . . . . . . . . . 10-17
Overheating . . . . . . . . . . . . . . . . 10-16
Power Messages . . . . . . . . . . . . . 5-32
Pressure Light . . . . . . . . . . . . . . . . 5-22
Running While Parked . . . . . . . . 9-25
Starting . . . . . . . . . . . . . . . . . . . . . . . 9-18
Engine Oil
Life System . . . . . . . . . . . . . . . . . 10-10
Messages . . . . . . . . . . . . . . . . . . . . 5-31
Entry Lighting . . . . . . . . . . . . . . . . . . . 6-7
Equipment, Towing . . . . . . . . . . . . 9-48
Event Data Recorders . . . . . . . . 13-15
Extender, Safety Belt . . . . . . . . . . 3-19
Exterior Lamp Controls . . . . . . . . . 6-1
F
Filter, Engine Air Cleaner . . . . . . . . . .10-11
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-3
Flashers, Hazard Warning . . . . . . 6-4
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-54 Changing . . . . . . . . . . . . . . . . . . . 10-56
Floor Mats . . . . . . . . . . . . . . . . . . . . 10-75
Fluid Automatic Transmission . . . . .10-11
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-20
Power Steering . . . . . . . . . . . . . 10-17
Washer . . . . . . . . . . . . . . . . . . . . . 10-18
Fog Lamps Bulb Replacement . . . . . . . . . . . . . 6-5
Front Fog Lamp
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-24
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . 3-3
Heated . . . . . . . . . . . . . . . . . . . . . . . . 3-7