Black plate (1,1)Chevrolet Impala Owner Manual - 2012
2012 Chevrolet Impala Owner ManualM
In Brief. . . . . . . . . . . . . . . . . . . . . . . . 1-1
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . . 1-3
Vehicle Features . . . . . . . . . . . . . 1-13
Performance and Maintenance . . . . . . . . . . . . . . . . 1-17
Keys, Doors, and Windows . . . . . . . . . . . . . . . . . . . . 2-1
Keys and Locks . . . . . . . . . . . . . . . 2-2
Doors . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Vehicle Security . . . . . . . . . . . . . . 2-11
Exterior Mirrors . . . . . . . . . . . . . . . 2-14
Interior Mirrors . . . . . . . . . . . . . . . . 2-15
Windows . . . . . . . . . . . . . . . . . . . . . 2-16
Roof . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18
Seats and Restraints . . . . . . . . . 3-1
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-3
Rear Seats . . . . . . . . . . . . . . . . . . . . 3-8
Safety Belts . . . . . . . . . . . . . . . . . . 3-10
Airbag System . . . . . . . . . . . . . . . . 3-20
Child Restraints . . . . . . . . . . . . . . 3-36 Storage
. . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . 4-1
Additional Storage Features . . . 4-2
Instruments and Controls . . . . 5-1
Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and
Indicators . . . . . . . . . . . . . . . . . . . . 5-9
Information Displays . . . . . . . . . . 5-24
Vehicle Messages . . . . . . . . . . . . 5-29
Vehicle Personalization . . . . . . . 5-37
Universal Remote System . . . . 5-43
Lighting . . . . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-1
Interior Lighting . . . . . . . . . . . . . . . . 6-5
Lighting Features . . . . . . . . . . . . . . 6-7
Infotainment System . . . . . . . . . 7-1
Introduction . . . . . . . . . . . . . . . . . . . . 7-1
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6
Audio Players . . . . . . . . . . . . . . . . 7-14
Phone . . . . . . . . . . . . . . . . . . . . . . . . 7-20 Climate Controls
. . . . . . . . . . . . . 8-1
Climate Control Systems . . . . . . 8-1
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-5
Maintenance . . . . . . . . . . . . . . . . . . . 8-5
Driving and Operating . . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-16
Engine Exhaust . . . . . . . . . . . . . . 9-24
Automatic Transmission . . . . . . 9-26
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-29
Ride Control Systems . . . . . . . . 9-30
Cruise Control . . . . . . . . . . . . . . . . 9-34
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-36
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-42
Conversions and Add-Ons . . . 9-49
Vehicle Care . . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-4
Headlamp Aiming . . . . . . . . . . . 10-25
Bulb Replacement . . . . . . . . . . 10-25
Black plate (7,1)Chevrolet Impala Owner Manual - 2012
Keys, Doors, and Windows 2-7
The remote vehicle start feature will
not operate if any of the follow
occur:
.The vehicle's key is in the
ignition.
.The vehicle's hood is open.
.The hazard warning flashers
are on.
.The check engine light is on.
SeeMalfunction Indicator Lamp
on page 5‑16.
.The engine coolant temperature
is too high.
.The oil pressure is low.
.The content theft-deterrent alarm
has been activated.
.Two remote vehicle starts,
or one start with a time
extension, have already been
provided for that ignition cycle.
Door Locks
{WARNING
Unlocked doors can be
dangerous.
.Passengers, especially
children, can easily open the
doors and fall out of a moving
vehicle. When a door is
locked, the handle will not
open it. The chance of being
thrown out of the vehicle in a
crash is increased if the
doors are not locked. So, all
passengers should wear
safety belts properly and the
doors should be locked
whenever the vehicle is
driven.
.Young children who get into
unlocked vehicles may be
unable to get out. A child can
be overcome by extreme heat
and can suffer permanent
(Continued)
WARNING (Continued)
injuries or even death from
heat stroke. Always lock the
vehicle whenever leaving it.
.Outsiders can easily enter
through an unlocked door
when you slow down or stop
the vehicle. Locking the doors
can help prevent this from
happening.
From the outside, use the key in the
driver door or use the Remote
Keyless Entry (RKE) transmitter to
lock and unlock the vehicle. From
the inside, use the manual or power
door locks.
To lock or unlock the driver side
door from the outside with the key,
insert the key and turn it clockwise
or counterclockwise.
To lock or unlock the door from the
inside, push or pull the manual
lock knob.
Black plate (13,1)Chevrolet Impala Owner Manual - 2012
Keys, Doors, and Windows 2-13
The security light will come on if
there is a problem with arming or
disarming the theft-deterrent
system.
When the PASS-Key III+ system
senses that someone is using the
wrong key, it prevents the vehicle
from starting. Anyone using a
trial-and-error method to start the
vehicle will be discouraged because
of the high number of electrical key
codes.
If the engine does not start and the
security light on the instrument
panel cluster comes on when trying
to start the vehicle, there may be a
problem with the theft-deterrent
system. Turn the ignition off and try
again.If the engine still does not start, and
the key appears to be undamaged,
try another ignition key. At this time,
you may also want to check the
fuse. See
Fuses and Circuit
Breakers on page 10‑30. If the
engine still does not start with the
other key, the vehicle needs service.
If the vehicle does start, the first key
may be faulty. See your dealer who
can service the PASS-Key III+ to
have a new key made.
It is possible for the PASS-Key III+
decoder to learn the transponder
value of a new or replacement key.
Up to 10 keys may be programmed
for the vehicle. The following
procedure is for programming
additional keys only. If all the
currently programmed keys are lost
or do not operate, you must see
your dealer or a locksmith who can
service PASS-Key III+ to have keys
made and programmed to the
system. See your dealer or a locksmith who
can service PASS-Key III+ to get a
new key blank cut exactly as the
ignition key that operates the
system.
To program the new additional key:
1. Verify that the new key has
a
1stamped on it.
2. Insert the original, already programmed key in the ignition
and start the engine. If the
engine will not start, see your
dealer for service.
3. After the engine has started, turn the key to LOCK/OFF, and
remove the key.
Black plate (9,1)Chevrolet Impala Owner Manual - 2012
Instruments and Controls 5-9
Notice:Holding a cigarette lighter
in while it is heating does not let
the lighter back away from the
heating element when it is hot.
Damage from overheating can
occur to the lighter or heating
element, or a fuse could be
blown. Do not hold a cigarette
lighter in while it is heating.
To use the lighter, just push it in all
the way and let go. When it is ready,
it will pop back out by itself.
Ashtrays
The vehicle may have an ashtray.
The ashtray may be located in the
console, if the vehicle has one;
otherwise, it may be located in the
center armrest of the front seat.
Notice: If papers, pins, or other
flammable items are put in the
ashtray, hot cigarettes or other
smoking materials could ignite
them and possibly damage the
vehicle. Never put flammable
items in the ashtray.
Warning Lights,
Gauges, and
Indicators
Warning lights and gauges can
signal that something is wrong
before it becomes serious enough
to cause an expensive repair or
replacement. Paying attention to the
warning lights and gauges could
prevent injury.
Warning lights come on when there
could be a problem with a vehicle
function. Some warning lights come
on briefly when the engine is started
to indicate they are working. Gauges can indicate when there
could be a problem with a vehicle
function. Often gauges and warning
lights work together to indicate a
problem with the vehicle.
When one of the warning lights
comes on and stays on while
driving, or when one of the gauges
shows there may be a problem,
check the section that explains what
to do. Follow this manual's advice.
Waiting to do repairs can be costly
and even dangerous.
Black plate (14,1)Chevrolet Impala Owner Manual - 2012
5-14 Instruments and Controls
If the front passenger safety belt is
buckled, neither the chime nor the
light comes on.
The front passenger safety belt
reminder light and chime may turn
on if an object is put on the seat
such as a briefcase, handbag,
grocery bag, laptop, or other
electronic device. To turn off the
reminder light and/or chime, remove
the object from the seat or buckle
the safety belt.Airbag Readiness Light
The system checks the airbag's
electrical system for possible
malfunctions. If the light stays on it
indicates there is an electrical
problem. The system check includes
the airbag sensor(s), passenger
sensing system, the pretensioners,
the airbag modules, the wiring, and
the crash sensing and diagnostic
module. For more information on the
airbag system, seeAirbag System
on page 3‑20.
The airbag readiness light flashes
for a few seconds when the engine
is started. If the light does not come
on then, have it fixed immediately.
{WARNING
If the airbag readiness light stays
on after the vehicle is started or
comes on while driving, it means
the airbag system might not be
working properly. The airbags in
the vehicle might not inflate in a
crash, or they could even inflate
without a crash. To help avoid
injury, have the vehicle serviced
right away.
If there is a problem with the airbag
system, an airbag Driver Information
Center (DIC) message can also
come on. See Vehicle Messages on
page 5‑29 for more information.
Black plate (16,1)Chevrolet Impala Owner Manual - 2012
5-16 Instruments and Controls
Charging System Light
This light comes on briefly when the
ignition key is turned to START, but
the engine is not running, as a
check to show it is working.
If it does not, have the vehicle
serviced by your dealer.
The light should go out once the
engine starts. If it stays on,
or comes on while driving, there
could be a problem with the
charging system. A charging system
message in the Driver Information
Center (DIC) can also appear. See
Battery Voltage and Charging
Messages on page 5‑29for more
information. This light could indicate
that there are problems with a
generator drive belt, or that there is
an electrical problem. Have it checked right away. If the vehicle
must be driven a short distance with
the light on, turn off accessories,
such as the radio and air
conditioner.
Malfunction
Indicator Lamp
A computer system called OBD II
(On-Board Diagnostics-Second
Generation) monitors the operation
of the vehicle to ensure emissions
are at acceptable levels, to produce
a cleaner environment. This light
comes on when the vehicle is
placed in ON/RUN, as a check to
show it is working. If it does not,
have the vehicle serviced by your
dealer. See
Ignition Positions on
page 9‑16 for more information.
If the malfunction indicator lamp
comes on and stays on while the
engine is running, this indicates that
there is an OBD II problem and
service is required.
Malfunctions often are indicated by
the system before any problem is
apparent. Being aware of the light
can prevent more serious damage
to the vehicle. This system assists
the service technician in correctly
diagnosing any malfunction.
Notice:If the vehicle is
continually driven with this light
on, the emission controls might
not work as well, the vehicle fuel
economy might not be as good,
and the engine might not run as
smoothly. This could lead to
costly repairs that might not be
covered by the vehicle warranty.
Black plate (17,1)Chevrolet Impala Owner Manual - 2012
Instruments and Controls 5-17
Notice:Modifications made to the
engine, transmission, exhaust,
intake, or fuel system of the
vehicle or the replacement of the
original tires with other than
those of the same Tire
Performance Criteria (TPC) can
affect the vehicle's emission
controls and can cause this light
to come on. Modifications to
these systems could lead to
costly repairs not covered by the
vehicle warranty. This could also
result in a failure to pass a
required Emission Inspection/
Maintenance test. See
Accessories and Modifications on
page 10‑3.
This light comes on during a
malfunction in one of two ways:
Light Flashing: A misfire condition
has been detected. A misfire
increases vehicle emissions and
could damage the emission control
system on the vehicle. Diagnosis
and service might be required. To prevent more serious damage to
the vehicle:
.Reduce vehicle speed.
.Avoid hard accelerations.
.Avoid steep uphill grades.
.If towing a trailer, reduce the
amount of cargo being hauled as
soon as it is possible.
If the light continues to flash, stop
and park the vehicle. Turn the
vehicle off, wait at least 10 seconds,
and restart the engine. If the light is
still flashing, follow the previous
steps and see your dealer for
service as soon as possible.
Light On Steady: An emission
control system malfunction has
been detected on the vehicle.
Diagnosis and service might be
required. The following may correct an
emission system malfunction:
.Check that the fuel cap is fully
installed. See
Filling the Tank on
page 9‑40. The diagnostic
system can determine if the
fuel cap has been left off or
improperly installed. A loose or
missing fuel cap allows fuel to
evaporate into the atmosphere.
A few driving trips with the cap
properly installed should turn the
light off.
.Check that good quality fuel is
used. Poor fuel quality causes
the engine not to run as
efficiently as designed and may
cause stalling after start-up,
stalling when the vehicle is
changed into gear, misfiring,
hesitation on acceleration,
or stumbling on acceleration.
These conditions might go away
once the engine is warmed up.
Black plate (18,1)Chevrolet Impala Owner Manual - 2012
5-18 Instruments and Controls
If one or more of these conditions
occurs, change the fuel brand used.
It will require at least one full tank of
the proper fuel to turn the light off.
SeeRecommended Fuel on
page 9‑37.
If none of the above have made the
light turn off, your dealer can check
the vehicle. The dealer has the
proper test equipment and
diagnostic tools to fix any
mechanical or electrical problems
that might have developed.
Emissions Inspection and
Maintenance Programs
Some local governments may have
programs to inspect the on-vehicle
emission control equipment. For the
inspection, the emission system test
equipment is connected to the
vehicle’s Data Link
Connector (DLC).
The DLC is under the instrument
panel to the left of the steering
wheel. See your dealer if assistance
is needed.
The vehicle may not pass
inspection if:
.The malfunction indicator lamp is
on with the engine running, or if
the light does not come on when
the ignition is turned to ON/RUN
while the engine is off.
.The OBD II (On-Board
Diagnostics) system determines
that critical emission control
systems have not been
completely diagnosed. The
vehicle would be considered not
ready for inspection. This can
happen if the 12-volt battery has
recently been replaced or run
down. The diagnostic system is
designed to evaluate critical
emission control systems during
normal driving. This can take
several days of routine driving.
If this has been done and the
vehicle still does not pass the
inspection for lack of OBD II
system readiness, your dealer
can prepare the vehicle for
inspection.