Page 3 of 374

Black plate (3,1)Chevrolet Impala Owner Manual - 2012
Introduction iii
The names, logos, emblems,
slogans, vehicle model names,
and vehicle body designs appearing
in this manual including, but not
limited to, GM, the GM logo,
CHEVROLET, the CHEVROLET
Emblem, IMPALA, and the IMPALA
Emblem are trademarks and/or
service marks of General Motors
LLC, its subsidiaries, affiliates,
or licensors.This manual describes features that
may or may not be on your specific
vehicle either because they are
options that you did not purchase or
due to changes subsequent to the
printing of this owner manual.
Please refer to the purchase
documentation relating to your
specific vehicle to confirm each of
the features found on your vehicle.
For vehicles first sold in Canada,
substitute the name "General
Motors of Canada Limited" for
Chevrolet Motor Division wherever it
appears in this manual.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
Propriétaires Canadiens
A French language copy of this
manual can be obtained from your
dealer or from:
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
suivante:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
1-800-551-4123
Numéro de poste 6438 de langue
française
www.helminc.com
Litho in U.S.A.
Part No. 20864990 A First Printing©2011General Motors LLC. All Rights Reserved.
Page 140 of 374

Black plate (38,1)Chevrolet Impala Owner Manual - 2012
5-38 Instruments and Controls
The customization preferences are
automatically recalled.
To change customization
preferences, use the following
procedure.
Entering the Feature
Settings Menu
1. Turn the ignition on and placethe vehicle in P (Park).
To avoid excessive drain on the
battery, it is recommended that
the headlamps are turned off.
2. Press the customization button to enter the feature
settings menu.
If the menu is not available,
FEATURE SETTINGS
AVAILABLE IN PARK will
display. Before entering the
menu, make sure the vehicle is
in P (Park).
Feature Settings Menu Items
The following are customization
features that allow you to program
settings to the vehicle:
DISPLAY IN ENGLISH
This feature will only display if a
language other than English has
been set. This feature allows you to
change the language in which the
DIC messages appear to English.
Press the customization button until
the PRESS
VTO DISPLAY IN
ENGLISH screen appears on the
DIC display. Press the set/reset
button once to display all DIC
messages in English.
DISPLAY LANGUAGE
This feature allows you to select
the language in which the DIC
messages will appear. Press the customization button until
the DISPLAY LANGUAGE screen
appears on the DIC display. Press
the set/reset button once to access
the settings for this feature. Then
press the customization button to
scroll through the following settings:
ENGLISH (default):
All messages
will appear in English.
FRANCAIS: All messages will
appear in French.
ESPANOL: All messages will
appear in Spanish.
NO CHANGE: No change will be
made to this feature. The current
setting will remain.
To select a setting, press the set/
reset button while the desired
setting is displayed on the DIC.
Page 361 of 374

Black plate (7,1)Chevrolet Impala Owner Manual - 2012
OnStar 14-7
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some of
the OnStar services, like Remote
Door Unlock and Stolen Vehicle
Assistance. You will be prompted to
change the PIN the first time when
speaking with an Advisor. To
change the OnStar PIN, call OnStar
and provide the Advisor with the
current number.
Warranty
OnStar equipment may be
warranted as part of the new-vehicle
limited warranty. The manufacturer
of the vehicle furnishes detailed
warranty information.
Languages
The vehicle can be programmed to
respond in French or Spanish.
Push
Qand ask an Advisor.
Advisors can speak French or
Spanish.
Potential Issues
Some OnStar services are disabled
after five days. OnStar cannot
perform Remote Door Unlock or
Stolen Vehicle Assistance after the
vehicle has been off continuously
for five days. After five days, OnStar
can contact Roadside Assistance
and a locksmith to help gain access
to the vehicle.
Global Positioning
System (GPS)
.Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels,
underpasses, or parking
garages; or in an area with very
dense trees. If GPS signals are
not available, the OnStar system
should still operate to call
OnStar. However, OnStar could
have difficulty identifying the
exact location.
.In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
.A temporary loss of GPS can
cause loss of the ability to send
a Turn-by-Turn Navigation route.
The Advisor may give a verbal
route or may ask for a call back
after the vehicle is driven into an
open area.
Cellular and GPS Antennas
Avoid placing items over or near the
antenna to prevent blocking cellular
and GPS signal reception. Cellular
reception is required for OnStar to
send remote signals to the vehicle.