Black plate (19,1)Chevrolet Impala Owner Manual - 2012
In Brief 1-19
.Keep vehicle tires properly
inflated.
.Combine several trips into a
single trip.
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.:1-800-243-8872
TTY Users: 1-888-889-2438
Canada: 1-800-268-6800
As the owner of a new Chevrolet,
you are automatically enrolled in the
Roadside Assistance program.
See Roadside Assistance Program
on page 13‑6 for more information.
Roadside Assistance and OnStar
If you have an active OnStar
subscription, press the
Qbutton
and the current GPS location will be
sent to an OnStar advisor who will
assess your problem, contact
Roadside Assistance, and relay
your exact location to get the help
you need. Online Owner Center
The Online Owner Center is a
complimentary service that includes
online service reminders, vehicle
maintenance tips, online owner
manual, special privileges,
and more.
Sign up today at:
www.chevyownercenter.com
(U.S.) or
www.gm.ca (Canada).
OnStar®
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services. See OnStar Overview on
page 14‑1 for more information.
Black plate (11,1)Chevrolet Impala Owner Manual - 2012
Driving and Operating 9-11
Vehicle Load Limits
It is very important to know how
much weight your vehicle can
carry. Two labels on your vehicle
show how much weight it may
properly carry, the Tire and
Loading Information label and
the Vehicle Certification label.
{WARNING
Do not load the vehicle any
heavier than the Gross
Vehicle Weight Rating
(GVWR), or either the
maximum front or rear Gross
Axle Weight Rating (GAWR).
This can cause systems to
break and change the way the
vehicle handles. This could
cause loss of control and a
crash. Overloading can also
shorten the life of the vehicle.
Tire and Loading Information
Label
Label Example
A vehicle-specific Tire and
Loading Information label is
attached to the vehicle's center
pillar (B-pillar). With the driver
door open, you will find the label
attached below the door lock
post (striker). The Tire and
Loading Information label lists
the number of occupant seating
positions (A), and the maximum
vehicle capacity weight (B) in kilograms and pounds.
The vehicle capacity weight
includes the weight of all
occupants, cargo, and all
nonfactory‐installed options.
The Tire and Loading
Information label also lists
the tire size of the original
equipment tires (C) and the
recommended cold tire inflation
pressures (D). For more
information on tires and inflation,
see
Tires on page 10‑35 and
Tire Pressure on page 10‑41.
There is also important loading
information on the Certification
label. It tells you the Gross
Vehicle Weight Rating (GVWR)
and the Gross Axle Weight
Rating (GAWR) for the front and
rear axle, see “Certification
Label” later in this section.
Black plate (2,1)Chevrolet Impala Owner Manual - 2012
10-2 Vehicle Care
When It Is Time for NewTires . . . . . . . . . . . . . . . . . . . . . . 10-48
Buying New Tires . . . . . . . . . . . 10-49
Different Size Tires and Wheels . . . . . . . . . . . . . . . . . . . 10-51
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . 10-51
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-53
Wheel Replacement . . . . . . . . 10-53
Tire Chains . . . . . . . . . . . . . . . . . 10-54
If a Tire Goes Flat . . . . . . . . . . 10-54
Tire Changing . . . . . . . . . . . . . . 10-56
Compact Spare Tire . . . . . . . . 10-63
Jump Starting
Jump Starting . . . . . . . . . . . . . . 10-64
Towing
Towing the Vehicle . . . . . . . . . 10-67
Recreational Vehicle Towing . . . . . . . . . . . . . . . . . . . . 10-67
Appearance Care
Exterior Care . . . . . . . . . . . . . . . 10-69
Interior Care . . . . . . . . . . . . . . . . 10-72
Floor Mats . . . . . . . . . . . . . . . . . . 10-75
General Information
For service and parts needs, visit
your dealer. You will receive
genuine GM parts and GM-trained
and supported service people. Genuine GM parts have one of
these marks:
Black plate (36,1)Chevrolet Impala Owner Manual - 2012
10-36 Vehicle Care
Tire Sidewall Labeling
Useful information about a tire is
molded into its sidewall. The
examples show a typical
passenger vehicle tire and a
compact spare tire sidewall.
Passenger (P‐Metric) Tire Example
(A) Tire Size:The tire size is a
combination of letters and
numbers used to define a
particular tire's width, height,
aspect ratio, construction type, and service description. See the
“Tire Size”
illustration later in this
section for more detail.
(B) TPC Spec (Tire
Performance Criteria
Specification)
:Original
equipment tires designed to
GM's specific tire performance
criteria have a TPC specification
code molded onto the sidewall.
GM's TPC specifications meet or
exceed all federal safety
guidelines.
(C) DOT (Department of
Transportation)
:The
Department of Transportation
(DOT) code indicates that
the tire is in compliance
with the U.S. Department of
Transportation Motor Vehicle
Safety Standards.
(D) Tire Identification Number
(TIN)
:The letters and numbers
following the DOT (Department
of Transportation) code are the Tire Identification Number
(TIN). The TIN shows the
manufacturer and plant code,
tire size, and date the tire was
manufactured. The TIN is
molded onto both sides of the
tire, although only one side may
have the date of manufacture.
(E) Tire Ply Material
:The type
of cord and number of plies in
the sidewall and under the tread.
(F) Uniform Tire Quality
Grading (UTQG)
:Tire
manufacturers are required to
grade tires based on three
performance factors: treadwear,
traction, and temperature
resistance. For more information
see Uniform Tire Quality
Grading on page 10‑51.
(G) Maximum Cold Inflation
Load Limit
:Maximum load that
can be carried and the
maximum pressure needed to
support that load.
Black plate (37,1)Chevrolet Impala Owner Manual - 2012
Vehicle Care 10-37
Compact Spare Tire Example
(A) Tire Ply Material:The type
of cord and number of plies in
the sidewall and under the tread.
(B) Temporary Use Only
:The
compact spare tire or temporary
use tire has a tread life of
approximately 5 000 km
(3,000 mi) and should not be
driven at speeds over 105 km/h
(65 mph). The compact spare
tire is for emergency use when a regular road tire has lost air and
gone flat. If the vehicle has a
compact spare tire, see
Compact Spare Tire on
page 10‑63
andIf a Tire Goes
Flat on page 10‑54.
(C) Tire Identification Number
(TIN)
:The letters and numbers
following the DOT (Department
of Transportation) code are the
Tire Identification Number
(TIN). The TIN shows the
manufacturer and plant code,
tire size, and date the tire was
manufactured. The TIN is
molded onto both sides of the
tire, although only one side may
have the date of manufacture.
(D) Maximum Cold Inflation
Load Limit
:Maximum load that
can be carried and the
maximum pressure needed to
support that load. (E) Tire Inflation
:The
temporary use tire or compact
spare tire should be inflated to
420 kPa (60 psi). For more
information on tire pressure and
inflation see Tire Pressure on
page 10‑41.
(F) Tire Size
:A combination of
letters and numbers define a
tire's width, height, aspect ratio,
construction type, and service
description. The letter T as the
first character in the tire size
means the tire is for temporary
use only.
(G) TPC Spec (Tire
Performance Criteria
Specification)
:Original
equipment tires designed to
GM's specific tire performance
criteria have a TPC specification
code molded onto the sidewall.
GM's TPC specifications meet or
exceed all federal safety
guidelines.
Black plate (38,1)Chevrolet Impala Owner Manual - 2012
10-38 Vehicle Care
Tire Designations
Tire Size
The following is an example of a
typical passenger vehicle
tire size.
(A) Passenger (P‐Metric) Tire:
The United States version of a
metric tire sizing system. The
letter P as the first character in
the tire size means a passenger
vehicle tire engineered to
standards set by the U.S. Tire
and Rim Association.
(B) Tire Width
:The three‐digit
number indicates the tire section
width in millimeters from
sidewall to sidewall. (C) Aspect Ratio
:A two‐digit
number that indicates the tire
height‐to‐width measurements.
For example, if the tire size
aspect ratio is 60, as shown in
item C of the illustration, it would
mean that the tire's sidewall is
60 percent as high as it is wide.
(D) Construction Code
:A
letter code is used to indicate
the type of ply construction in
the tire. The letter R means
radial ply construction; the
letter D means diagonal or bias
ply construction; and the letter B
means belted‐bias ply
construction.
(E) Rim Diameter
:Diameter of
the wheel in inches.
(F) Service Description
:These
characters represent the load
index and speed rating of the
tire. The load index represents
the load carrying capacity a tire is certified to carry. The speed
rating is the maximum speed a
tire is certified to carry a load.
Tire Terminology and
Definitions
Air Pressure:The amount of
air inside the tire pressing
outward on each square inch
of the tire. Air pressure is
expressed in kPa (kilopascal)
or psi (pounds per square inch).
Accessory Weight
:The
combined weight of optional
accessories. Some examples of
optional accessories are
automatic transmission, power
steering, power brakes, power
windows, power seats, and air
conditioning.
Aspect Ratio
:The relationship
of a tire's height to its width.
Black plate (41,1)Chevrolet Impala Owner Manual - 2012
Vehicle Care 10-41
Treadwear Indicators:Narrow
bands, sometimes called wear
bars, that show across the tread
of a tire when only 1.6 mm
(1/16 in) of tread remains. See
When It Is Time for New Tires
on page 10‑48.
UTQGS (Uniform Tire Quality
Grading Standards)
:
A tire information system
that provides consumers with
ratings for a tire's traction,
temperature, and treadwear.
Ratings are determined by
tire manufacturers using
government testing procedures.
The ratings are molded into the
sidewall of the tire. See Uniform
Tire Quality Grading on
page 10‑51.
Vehicle Capacity Weight
:The
number of designated seating
positions multiplied by 68 kg (150 lbs) plus the rated
cargo load. See
Vehicle Load
Limits on page 9‑11.
Vehicle Maximum Load on the
Tire
:Load on an individual tire
due to curb weight, accessory
weight, occupant weight, and
cargo weight.
Vehicle Placard
:A label
permanently attached to a
vehicle showing the vehicle
capacity weight and the original
equipment tire size and
recommended inflation pressure.
See “Tire and Loading
Information Label” underVehicle
Load Limits on page 9‑11.
Tire Pressure
Tires need the correct amount of
air pressure to operate
effectively. Notice:
Neither tire
underinflation nor
overinflation is good.
Underinflated tires, or tires
that do not have enough air,
can result in:
.Tire overloading and
overheating which could
lead to a blowout.
.Premature or
irregular wear.
.Poor handling.
.Reduced fuel economy.
Overinflated tires, or tires that
have too much air, can
result in:
.Unusual wear.
.Poor handling.
.Rough ride.
.Needless damage from
road hazards.
Black plate (43,1)Chevrolet Impala Owner Manual - 2012
Vehicle Care 10-43
Tire Pressure Monitor
System
The Tire Pressure Monitor System
(TPMS) uses radio and sensor
technology to check tire pressure
levels. The TPMS sensors monitor
the air pressure in your tires and
transmit tire pressure readings to a
receiver located in the vehicle.
Each tire, including the spare
(if provided), should be checked
monthly when cold and inflated to
the inflation pressure recommended
by the vehicle manufacturer on the
vehicle placard or tire inflation
pressure label. (If your vehicle has
tires of a different size than the size
indicated on the vehicle placard or
tire inflation pressure label, you
should determine the proper tire
inflation pressure for those tires.)
As an added safety feature, your
vehicle has been equipped with a
tire pressure monitoring system
(TPMS) that illuminates a low tirepressure telltale when one or more
of your tires is significantly
under‐inflated.
Accordingly, when the low tire
pressure telltale illuminates, you
should stop and check your tires as
soon as possible, and inflate them
to the proper pressure. Driving on a
significantly under‐inflated tire
causes the tire to overheat and can
lead to tire failure. Under‐inflation
also reduces fuel efficiency and tire
tread life, and may affect the
vehicle's handling and stopping
ability.
Please note that the TPMS is
not a substitute for proper tire
maintenance, and it is the driver's
responsibility to maintain correct tire
pressure, even if under‐inflation has
not reached the level to trigger
illumination of the TPMS low tire
pressure telltale.
Your vehicle has also been
equipped with a TPMS malfunction
indicator to indicate when the
system is not operating properly.The TPMS malfunction indicator is
combined with the low tire pressure
telltale. When the system detects a
malfunction, the telltale will flash for
approximately one minute and then
remain continuously illuminated.
This sequence will continue upon
subsequent vehicle start‐ups as
long as the malfunction exists.
When the malfunction indicator is
illuminated, the system may not be
able to detect or signal low tire
pressure as intended. TPMS
malfunctions may occur for a variety
of reasons, including the installation
of replacement or alternate tires or
wheels on the vehicle that prevent
the TPMS from functioning properly.
Always check the TPMS malfunction
telltale after replacing one or more
tires or wheels on your vehicle to
ensure that the replacement or
alternate tires and wheels allow the
TPMS to continue to function
properly.
See
Tire Pressure Monitor
Operation on page 10‑44 for
additional information.