
Black plate (7,1)Chevrolet Impala Owner Manual - 2012
In Brief 1-7
Manual Lumbar
Move the lever up or down to
increase or decrease lumbar
support.
SeeLumbar Adjustment on
page 3‑4 for more information.
Second Row Seats
On vehicles with the flip and fold
feature, the bottom seat cushions
can be flipped forward and the
seatback folded down to create an
extended cargo area. The vehicle also has an under seat
storage area.
See
Rear Seats (Split Folding) on
page 3‑8 for more information.
Head Restraint
Adjustment
Do not drive until the head restraints
for all occupants are installed and
adjusted properly.
To achieve a comfortable seating
position, change the seatback
recline angle as little as necessary
while keeping the seat and the head
restraint height in the proper
position.
For more information see Head
Restraints on page 3‑2 andSeat
Adjustment on page 3‑3.
Safety Belts
Refer to the following sections for
important information on how to use
safety belts properly.
.Safety Belts on page 3‑10.
.How to Wear Safety Belts
Properly on page 3‑11.
.Lap-Shoulder Belt on page 3‑13.
.Lap Belt on page 3‑18.
.Lower Anchors and Tethers for
Children (LATCH System) on
page 3‑45.

Black plate (2,1)Chevrolet Impala Owner Manual - 2012
3-2 Seats and Restraints
Head Restraints
{WARNING
With head restraints that are not
installed and adjusted properly,
there is a greater chance that
occupants will suffer a neck/
spinal injury in a crash. Do not
drive until the head restraints for
all occupants are installed and
adjusted properly.
Adjust the head restraint so that the
top of the restraint is at the same
height as the top of the occupant's
head. This position reduces the
chance of a neck injury in a crash.
Front Seats
The vehicle's front seats have
adjustable head restraints in the
outboard seating positions.
The height of the head restraint can
be adjusted. Pull the head restraint
up to raise it. Try to move the head
restraint to make sure that it is
locked in place.
To lower the head restraint, press
the button located on top of the
seatback, and push the head
restraint down. Try to move the
head restraint after the button is
released to make sure that it is
locked in place.
The front seat outboard head
restraints are not designed to be
removed.

Black plate (14,1)Chevrolet Impala Owner Manual - 2012
3-14 Seats and Restraints
3. Push the latch plate into thebuckle until it clicks.
If the latch plate will not go fully
into the buckle, check if the
correct buckle is being used.
Pull up on the latch plate to
make sure it is secure. If the belt
is not long enough, see Safety
Belt Extender on page 3‑19.
Position the release button on
the buckle so that the safety belt
could be quickly unbuckled if
necessary. 4. If equipped with a shoulder belt
height adjuster, move it to the
height that is right for you. See
“Shoulder Belt Height Adjuster”
in this section for instructions on
use and important safety
information.
5. To make the lap part tight, pull
up on the shoulder belt.
It may be necessary to pull
stitching on the safety belt
through the latch plate to fully
tighten the lap belt on smaller
occupants.
To unlatch the belt, push the button
on the buckle. The belt should
return to its stowed position.
Before a door is closed, be sure the
belt is out of the way. If a door is
slammed against a safety belt,
damage can occur to both the
safety belt and the vehicle.

Black plate (15,1)Chevrolet Impala Owner Manual - 2012
Seats and Restraints 3-15
Shoulder Belt Height Adjuster
The vehicle has shoulder belt height
adjusters for the driver and right
front passenger positions.
Adjust the height so the shoulder
portion of the belt is on the shoulder
and not falling off of it. The belt
should be close to, but not
contacting, the neck. Improper
shoulder belt height adjustment
could reduce the effectiveness of
the safety belt in a crash. SeeHow
to Wear Safety Belts Properly on
page 3‑11.
Squeeze the buttons (A) on the
sides of the height adjuster and
move the height adjuster to the
desired position.
You can move the adjuster up just
by pushing up on the shoulder belt
guide.
After the adjuster is set to the
desired position, try to move it down
without squeezing the buttons to
make sure it has locked into
position.
Safety Belt Pretensioners
This vehicle has safety belt
pretensioners for front outboard
occupants. Although the safety belt
pretensioners cannot be seen, they
are part of the safety belt assembly.
They can help tighten the safety
belts during the early stages of a
moderate to severe frontal and near
frontal crash if the threshold
conditions for pretensioner
activation are met. And, if the
vehicle has side impact airbags,
safety belt pretensioners can help
tighten the safety belts in a side
crash.
Pretensioners work only once. If the
pretensioners activate in a crash,
they will need to be replaced, and
probably other new parts for the
vehicle's safety belt system. See
Replacing Safety Belt System Parts
after a Crash on page 3‑20.

Black plate (34,1)Chevrolet Impala Owner Manual - 2012
3-34 Seats and Restraints
Adding Equipment to the
Airbag-Equipped Vehicle
Q: Is there anything I might addto or change about the vehicle
that could keep the airbags
from working properly?
A: Yes. If you add things that
change the vehicle's frame,
bumper system, height, front end
or side sheet metal, they may
keep the airbag system from
working properly. Changing or
moving any parts of the front
seats, safety belts, the airbag
sensing and diagnostic module,
steering wheel, instrument
panel, roof-rail airbag modules,
ceiling headliner or pillar garnish
trim, front sensors, side impact
sensors, or airbag wiring can
affect the operation of the airbag
system.
In addition, the vehicle has a
passenger sensing system for
the right front passenger
position, which includes sensors
that are part of the passenger's seat. The passenger sensing
system may not operate properly
if the original seat trim is
replaced with non-GM covers,
upholstery or trim, or with
GM covers, upholstery or trim
designed for a different vehicle.
Any object, such as an
aftermarket seat heater or a
comfort enhancing pad or
device, installed under or on top
of the seat fabric, could also
interfere with the operation of
the passenger sensing system.
This could either prevent proper
deployment of the passenger
airbag(s) or prevent the
passenger sensing system
from properly turning off the
passenger airbag(s). See
Passenger Sensing System on
page 3‑28.
If you have any questions, call
Customer Assistance. The
phone numbers and addresses
for Customer Assistance are in
Step Two of the Customer
Satisfaction Procedure in this
manual. See
Customer
Satisfaction Procedure on
page 13‑1.
Q: Because I have a disability, I have to get my vehicle
modified. How can I find out
whether this will affect my
airbag system?
A: If you have questions, call
Customer Assistance. The
phone numbers and addresses
for Customer Assistance are in
Step Two of the Customer
Satisfaction Procedure in this
manual. See Customer
Satisfaction Procedure on
page 13‑1.
In addition, your dealer and the
service manual have information
about the location of the airbag
sensors, sensing and diagnostic
module and airbag wiring.

Black plate (36,1)Chevrolet Impala Owner Manual - 2012
3-36 Seats and Restraints
Child Restraints
Older Children
Older children who have outgrown
booster seats should wear the
vehicle safety belts.The manufacturer's instructions that
come with the booster seat state the
weight and height limitations for that
booster. Use a booster seat with a
lap-shoulder belt until the child
passes the fit test below:
.Sit all the way back on the seat.
Do the knees bend at the seat
edge? If yes, continue. If no,
return to the booster seat.
.Buckle the lap-shoulder belt.
Does the shoulder belt rest on
the shoulder? If yes, continue.
If no, try using the rear safety
belt comfort guide. See
“Rear
Safety Belt Comfort Guides”
under Lap-Shoulder Belt on
page 3‑13 for more information.
If the shoulder belt still does not
rest on the shoulder, then return
to the booster seat.
.Does the lap belt fit low and
snug on the hips, touching the
thighs? If yes, continue. If no,
return to the booster seat.
.Can proper safety belt fit be
maintained for the length of the
trip? If yes, continue. If no,
return to the booster seat.

Black plate (40,1)Chevrolet Impala Owner Manual - 2012
3-40 Seats and Restraints
Q: What are the different types ofadd-on child restraints?
A: Add-on child restraints, which
are purchased by the vehicle
owner, are available in four basic
types. Selection of a particular
restraint should take into
consideration not only the child's
weight, height, and age but also
whether or not the restraint will
be compatible with the motor
vehicle in which it will be used. For most basic types of child
restraints, there are many
different models available. When
purchasing a child restraint, be
sure it is designed to be used in
a motor vehicle. If it is, the
restraint will have a label saying
that it meets federal motor
vehicle safety standards.
The restraint manufacturer's
instructions that come with the
restraint state the weight and
height limitations for a particular
child restraint. In addition, there
are many kinds of restraints
available for children with
special needs.{WARNING
To reduce the risk of neck and
head injury during a crash, infants
need complete support. This is
because an infant's neck is not
fully developed and its head
weighs so much compared with
the rest of its body. In a crash, an
infant in a rear-facing child
restraint settles into the restraint,
so the crash forces can be
distributed across the strongest
part of an infant's body, the back
and shoulders. Infants should
always be secured in rear-facing
child restraints.

Black plate (19,1)Chevrolet Impala Owner Manual - 2012
Vehicle Care 10-19
.Fill the washer fluid tank
only three-quarters full
when it is very cold. This
allows for fluid expansion if
freezing occurs, which could
damage the tank if it is
completely full.
.Do not use engine coolant
(antifreeze) in the windshield
washer. It can damage the
windshield washer system
and paint.
Brakes
This vehicle has disc brakes. Disc
brake pads have built-in wear
indicators that make a high-pitched
warning sound when the brake pads
are worn and new pads are needed.
The sound can come and go or be
heard all the time the vehicle is
moving, except when applying the
brake pedal firmly.
{WARNING
The brake wear warning sound
means that soon the brakes will
not work well. That could lead to
a crash. When the brake wear
warning sound is heard, have the
vehicle serviced.
Notice: Continuing to drive with
worn-out brake pads could result
in costly brake repair.
Some driving conditions or climates
can cause a brake squeal when the
brakes are first applied or lightly
applied. This does not mean
something is wrong with the brakes. Properly torqued wheel nuts are
necessary to help prevent brake
pulsation. When tires are rotated,
inspect brake pads for wear and
evenly tighten wheel nuts in the
proper sequence to torque
specifications in
Capacities and
Specifications on page 12‑2.
Brake linings should always be
replaced as complete axle sets.
Brake Pedal Travel
See your dealer if the brake pedal
does not return to normal height,
or if there is a rapid increase in
pedal travel. This could be a sign
that brake service might be
required.
Brake Adjustment
Every time the brakes are applied,
with or without the vehicle moving,
the brakes adjust for wear.