2011 Ram 3500 Owner's Manual

SENTRY KEY
The Sentry KeyImmobilizer System prevents unautho-
rized vehicle operation by disabling the engine. The
system does not need to be armed or activated. Operation
is automatic, regardless of whether the vehicle is locked
or unlocked.
The system uses a Key Fob with a factory-mated Remote
Keyless Entry (RKE) transmitter and Wireless Ignition
Node (WIN) to prevent unauthorized vehicle operation.
Therefore, only Key Fobs that are programmed to the
vehicle can be used to start and operate the vehicle. The
system will not allow the engine to crank if an invalid
Key Fob is used to start and operate the vehicle.
NOTE:A Key Fob that has not been programmed is also
considered an invalid key.
During normal operation, after turning on the ignition
switch, the Vehicle Security Light will turn on for three
seconds for a bulb check. If the light remains on after thebulb check, it indicates that there is a problem with the
electronics. In addition, if the light begins to flash after
the bulb check, it indicates that someone used an invalid
Key Fob to try to start the engine. Either of these
conditions will result in the engine being shut off after
two seconds.
If the Vehicle Security Light turns on during normal
vehicle operation (vehicle running for longer than 10 sec-
onds), it indicates that there is a fault in the electronics.
Should this occur, have the vehicle serviced as soon as
possible by an authorized dealer.
CAUTION!
The Sentry KeyImmobilizer system is not compat-
ible with some after-market remote starting systems.
Use of these systems may result in vehicle starting
problems and loss of security protection.
16 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

All of the Key Fobs provided with your new vehicle have
been programmed to the vehicle electronics.
Replacement Keys
NOTE:Only Key Fobs that are programmed to the
vehicle electronics can be used to start and operate the
vehicle. Once a Key Fob is programmed to a vehicle, it
cannot be programmed to any other vehicle.
CAUTION!
Always remove the Sentry Keysfrom the vehicle
and lock all doors when leaving the vehicle unat-
tended.
At the time of purchase, the original owner is provided
with a four-digit Personal Identification Number (PIN).
Keep the PIN in a secure location. This number is
required for authorized dealer replacement of Key Fobs.Duplication of Key Fobs may be performed at an autho-
rized dealer, this procedure consists of programming a
blank Key Fob to the vehicle electronics. A blank Key Fob
is one that has never been programmed.
NOTE:
•When having the Sentry KeyImmobilizer System
serviced, bring all vehicle keys with you to an autho-
rized dealer.
•If a programmed Key Fob is lost, see your authorized
dealer to have all remaining Key Fobs erased from the
system’s memory. This will prevent the lost Key Fobs
from starting your vehicle. The remaining Keys Fobs
must then be reprogrammed.
Customer Key Programming
Programming Key Fobs or RKE transmitters may be
performed at an authorized dealer.
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 17

General Information
The Sentry Keysystem complies with FCC rules Part 15
and with RSS-210 of Industry Canada. Operation is
subject to the following conditions:
•This device may not cause harmful interference.
•This device must accept any interference that may be
received, including interference that may cause undes-
ired operation.
VEHICLE SECURITY ALARM — IF EQUIPPED
The Vehicle Security Alarm monitors the vehicle doors
and ignition for unauthorized operation. When the Ve-
hicle Security Alarm is activated, interior switches for
door locks are disabled. The system provides both au-
dible and visible signals, for the first three minutes the
horn will sound and the headlights, park lamps and/or
turn signals will flash and Vehicle Security Light will
flash repeatedly. For an additional 15 minutes only, the
headlights, park lamps and/or turn signals and VehicleSecurity Light will flash. The engine will run only if a
valid Sentry Keyis used to start the vehicle. Use of the
Sentry Keywill disable the alarm.
Rearming of the System
The Vehicle Security Alarm will rearm itself after the 15
additional minutes of headlights and Vehicle Security
Light flashing, if the system has not been disabled. If the
condition which initiated the alarm is still present, the
system will ignore that condition and monitor the re-
maining doors and ignition.
To Arm the System
The Vehicle Security Alarm will set when you use the
power door locks, or use the Remote Keyless Entry (RKE)
transmitter to lock the doors. After all the doors are
locked and closed, the Vehicle Security Light in the
instrument panel cluster will flash rapidly for about
16 seconds to indicate that the alarm is being set. After
the alarm is set, the Vehicle Security Light will flash at a
slower rate to indicate that the system is armed.
18 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

NOTE:If the Vehicle Security Light stays on continu-
ously during vehicle operation, have the system checked
by an authorized dealer.
To Disarm the System
Use the RKE transmitter to unlock the door. If something
has triggered the system in your absence, the horn will
sound three times when you unlock the doors and the
Vehicle Security Light will flash for 30 seconds. Check the
vehicle for tampering.
The Vehicle Security Alarm will also disarm if the vehicle
is started with a programmed Sentry Key. If an unpro-
grammed Sentry Keyis used to start a vehicle, the
engine will run for two seconds and then the alarm will
be initiated. To exit the alarming mode, press the RKE
transmitter UNLOCK button, or start the vehicle with a
programmed Sentry Key.The Vehicle Security Alarm is designed to protect your
vehicle; however, you can create conditions where the
system will give you a false alarm. If one of the previ-
ously described arming sequences has occurred, the
Vehicle Security Alarm will arm regardless of whether
you are in the vehicle or not. If you remain in the vehicle
and open a door, the alarm will sound. If this occurs,
disarm the Vehicle Security Alarm.
ILLUMINATED ENTRY — IF EQUIPPED
The courtesy lights will turn on when you use the
Remote Keyless Entry (RKE) transmitter or open the
doors. This feature is only available if you have Remote
Keyless Entry.
The lights will fade to off after approximately 30 seconds,
or they will immediately fade to off once the ignition
switch is turned to ON/RUN.
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 19

NOTE:
•The front courtesy overhead console and door cour-
tesy lights do not turn off if the dimmer control is in
the interior lights ON position (extreme right posi-
tion).
•The illuminated entry system will not operate if the
dimmer control is in the extreme left position.
REMOTE KEYLESS ENTRY (RKE) — IF
EQUIPPED
The RKE system allows you to lock or unlock the doors
and activate the Panic Alarm from distances up to
approximately 66 ft (20 m) using a hand-held radio
transmitter with integrated key. The transmitter does not
need to be pointed at the vehicle to activate the system.
NOTE:Inserting the Key Fob with RKE transmitter into
the ignition switch disables all buttons on that RKE
transmitter; however, the buttons on the remaining RKEtransmitters will continue to work. Driving at speeds
5 mph (8 km/h) and above disables all RKE transmitter
buttons for all RKE transmitters.
To Unlock the Doors
Press and release the UNLOCK button on the RKE
transmitter once to unlock the driver’s door, or twice
Key Fob With Remote Keyless Entry (RKE) Transmitter
20 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

within five seconds to unlock all doors. The turn signal
lights will flash to acknowledge the unlock signal. The
illuminated entry system will also turn on.
Remote Key Unlock, Driver Door/All Doors First
This feature lets you program the system to unlock either
the driver’s door or all doors on the first press of the
UNLOCK button on the RKE transmitter. To change the
current setting, proceed as follows:
•For vehicles equipped with the EVIC, refer to “Elec-
tronic Vehicle Information Center (EVIC)/Customer-
Programmable Features (System Setup)” in “Under-
standing Your Instrument Panel” for further
information.
•For vehicles not equipped with the EVIC, perform the
following procedure:
1. Press and hold the LOCK button on a programmed
RKE transmitter for at least four seconds, but no longerthan ten seconds. Then, press and hold the UNLOCK
button while still holding the LOCK button.
2. Release both buttons at the same time.
3. Test the feature while outside of the vehicle by press-
ing the LOCK/UNLOCK buttons on the RKE transmitter
with the ignition switch in the OFF position and the key
removed.
4. Repeat these steps if you want to return this feature to
its previous setting.
NOTE:Pressing the LOCK button on the RKE transmit-
ter while you are inside the vehicle will activate the
Vehicle Security Alarm System. Opening a door with the
Vehicle Security Alarm System activated will cause the
alarm to sound. Press the UNLOCK button to deactivate
the Vehicle Security Alarm System.
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 21

Flash Lamps with Remote Key Lock
This feature will cause the turn signal lights to flash when
the doors are locked or unlocked with the RKE transmit-
ter. This feature can be turned on or turned off. To change
the current setting, proceed as follows:
•For vehicles equipped with the EVIC, refer to “Elec-
tronic Vehicle Information Center (EVIC)/Customer-
Programmable Features (System Setup)” in “Under-
standing Your Instrument Panel” for further
information.
•For vehicles not equipped with the EVIC, perform the
following procedure:
1. Press and hold the UNLOCK button on a programmed
RKE transmitter for at least four seconds, but no longer
than ten seconds. Then, press and hold the LOCK button
while still holding the UNLOCK button.
2. Release both buttons at the same time.3. Test the feature while outside of the vehicle by press-
ing the LOCK/UNLOCK buttons on the RKE transmitter
with the ignition switch in the OFF position and the key
removed.
4. Repeat these steps if you want to return this feature to
its previous setting.
NOTE:Pressing the LOCK button on the RKE transmit-
ter while you are in the vehicle will activate the Vehicle
Security Alarm System. Opening a door with the Vehicle
Security Alarm System activated will cause the alarm to
sound. Press the UNLOCK button to deactivate the
Vehicle Security Alarm System.
To Lock the Doors
Press and release the LOCK button on the RKE transmit-
ter to lock all doors. The turn signal lights will flash and
the horn will chirp to acknowledge the signal.
22 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

Sound Horn with Remote Key Lock
This feature will cause the horn to chirp when the doors
are locked with the RKE transmitter. This feature can be
turned on or turned off. To change the current setting,
proceed as follows:
•For vehicles equipped with the EVIC, refer to “Elec-
tronic Vehicle Information Center (EVIC)/Customer-
Programmable Features (System Setup)” in “Under-
standing Your Instrument Panel” for further
information.
•For vehicles not equipped with the EVIC, perform the
following procedure:
1. Press the LOCK button on a programmed RKE trans-
mitter for at least four seconds, but no longer than ten
seconds. Then, press the PANIC button while still hold-
ing the LOCK button.
2. Release both buttons at the same time.3. Test the feature while outside of the vehicle by press-
ing the LOCK button on the RKE transmitter with the
ignition switch in the OFF position and the key removed.
4. Repeat these steps if you want to return this feature to
its previous setting.
NOTE:Pressing the LOCK button on the RKE transmit-
ter while you are in the vehicle will activate the Vehicle
Security Alarm System. Opening a door with the Vehicle
Security Alarm System activated will cause the alarm to
sound. Press the UNLOCK button to deactivate the
Vehicle Security Alarm System.
Remote Open Window Feature — If Equipped
This feature allows you to remotely lower both front door
windows at the same time. To use this feature, press and
release the UNLOCK button on the RKE transmitter and
then immediately press and hold the UNLOCK button
until the windows lower to the level desired or until they
lower completely.
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