2011 NISSAN VERSA HATCHBACK Owners Manual

TOWING RECOMMENDED BY
NISSAN
NISSAN recommends that your vehicle be towed
with the driving (front) wheels off the ground or
place the vehicle on a flat bed truck as illustrated.
A(A/T) or (CVT)
B(M/T)
WCE0194
A(A/T) or (CVT)
B(M/T)
WCE0195
6-12In case of emergency

CAUTION
●Never tow Automatic Transmission
(A/T) or Continuously Variable Trans-
mission (CVT) models with the front
wheels on the ground or four wheels on
the ground (forward or backward) , as
this may cause serious and expensive
damage to the transmission. If it is nec-
essary to tow the vehicle with the rear
wheels raised always use towing dollies
under the front wheels.
● When towing Automatic Transmission
(A/T) or Continuously Variable Trans-
mission (CVT) models with the front
wheels on towing dollies, or when tow-
ing manual transmission (M/T) models
with the front wheels on the ground:
– Place the ignition switch in the OFF position, and secure the steering
wheel in a straight-ahead position
with a rope or similar device.
– Move the shift selector to the N (Neutral) position. ●
When towing Automatic Transmission
(A/T) or Continuously Variable Trans-
mission (CVT) or manual transmission
(M/T) models with the rear wheels on
the ground (if you do not use towing
dollies): Always release the parking
brake.
● Observe the following restricted towing
speeds and distances for manual trans-
missions (M/T) only:
– Speed: Below 50 MPH (80 km/h)
– Distance: Less than 50 miles (80 km)
VEHICLE RECOVERY (freeing a stuck
vehicle) Pulling a stuck vehicle
WARNING
To avoid vehicle damage, serious per-
sonal injury or death when recovering a
stuck vehicle:
●Contact a professional towing service
to recover the vehicle if you have any
questions regarding the recovery
procedure.
● Do not use the vehicle tie-downs to tow
or free a stuck vehicle.
Front (if so equipped)
WCE0132
In case of emergency6-13

●Only use devices specifically designed
for vehicle recovery and follow the
manufacturer’s instructions.
● Always pull the recovery device straight
out from the front of the vehicle. Never
pull at an angle.
● Route recovery devices so they do not
touch any part of the vehicle except the
attachment point. If your vehicle is stuck in sand, snow, mud, etc.,
use a tow strap or other device designed specifi-
cally for vehicle recovery. Always follow the
manufacturer’s instructions for the recovery de-
vice.
Do not use the tie-down hooks for towing or
vehicle recovery.
Rocking a stuck vehicle
WARNING
●
Stand clear of a stuck vehicle.
● Do not spin your tires at high speed.
This could cause them to explode and
result in serious injury. Parts of your
vehicle could also overheat and be
damaged.
If your vehicle is stuck in sand, snow, mud, etc.,
use the following procedure: 1. Turn off the Vehicle Dynamic Control System (VDC) (if so equipped) .
2. Make sure the area in front and behind the vehicle is clear of obstructions.
3. Turn the steering wheel right and left to clear an area around the front tires.
4. Slowly rock the vehicle forward and back- ward. ●
Shift back and forth between R (Reverse)
and D (Drive) (CVT and A/T models) or
1st (Low) and R (Reverse) (M/T models) .
● Apply the accelerator as little as possible
to maintain the rocking motion.
● Release the accelerator pedal before
shifting between R (Reverse) and D
(Drive) (CVT and A/T models) or 1st
(Low) and R (Reverse) (M/T models) .
● Do not spin the tires above 35 mph (55
km/h) .
5. If the vehicle cannot be freed after a few tries, contact a professional towing service
to remove the vehicle.
Rear
SCE0578
6-14In case of emergency

7 Appearance and care
Cleaning exterior..................................7-2
Washing ......................................7-2
Waxing ........................................7-2
Removing spots ................................7-3
Underbody ....................................7-3
Glass .........................................7-3
Aluminum alloy wheels ..........................7-3
Chrome parts ..................................7-3
Tire dressings ..................................7-3
Cleaning interior ...................................7-4 Air fresheners
..................................7-4
Floor mats .....................................7-4
Seat belts .....................................7-5
Corrosion protection ...............................7-5
Most common factors contributing to vehicle
corrosion ......................................7-5
Environmental factors influence the rate of
corrosion ......................................7-5
To protect your vehicle from corrosion ............7-6

In order to maintain the appearance of your ve-
hicle, it is important to take proper care of it.
To protect the paint surfaces, please wash your
vehicle as soon as you can:● after a rainfall to prevent possible damage
from acid rain.
● after driving on coastal roads.
● when contaminants such as soot, bird drop-
pings, tree sap, metal particles or bugs get
on the paint surface.
● when dust or mud builds up on the surface.
Whenever possible, store or park your vehicle
inside a garage or in a covered area.
When it is necessary to park outside, park in a
shady area or protect the vehicle with a body
cover.
Be careful not to scratch the paint surface
when putting on or removing the body
cover.
WASHING
Wash dirt off with a wet sponge and plenty of
water. Clean the vehicle thoroughly using a mild
soap, a special vehicle soap or general purpose
dishwashing liquid mixed with clean, lukewarm
(never hot) water.
CAUTION
● Do not use car washes that use acid in
the detergent. Some car washes, espe-
cially brushless ones, use some acid for
cleaning. The acid may react with some
plastic vehicle components, causing
them to crack. This could affect their
appearance, and also could cause them
not to function properly. Always check
with your car wash to confirm that acid
is not used.
● Do not wash the vehicle with strong
household soap, strong chemical deter-
gents, gasoline or solvents.
● Do not wash the vehicle in direct sun-
light or while the vehicle body is hot, as
the surface may become water-spotted.
● Avoid using tight-napped or rough
cloths, such as washing mitts. Care
must be taken when removing
caked-on dirt or other foreign sub-
stances so the paint surface is not
scratched or damaged.
Rinse the vehicle thoroughly with plenty of clean
water.
Inside flanges, seams and folds on the doors,
hatches and hood are particularly vulnerable to the effects of road salt. Therefore, these areas
must be cleaned regularly. Take care that the
drain holes in the lower edge of the door are
open. Spray water under the body and in the
wheel wells to loosen the dirt and wash away
road salt.
A damp chamois can be used to dry the vehicle to
avoid water spots.
WAXING
Regular waxing protects the paint surface and
helps retain new vehicle appearance. Polishing is
recommended to remove built-up wax residue
and to avoid a weathered appearance before
re-applying wax.
A NISSAN dealer can assist you in choosing the
proper product.
● Wax your vehicle only after a thorough wash-
ing. Follow the instructions supplied with the
wax.
● Do not use a wax containing any abrasives,
cutting compounds or cleaners that may
damage the vehicle finish.
Machine compounding or aggressive polishing
on a base coat/clear coat paint finish may dull the
finish or leave swirl marks.
CLEANING EXTERIOR
7-2Appearance and care

REMOVING SPOTS
Remove tar and oil spots, industrial dust, insects,
and tree sap as quickly as possible from the
surface of the paint to avoid lasting damage or
staining. Special cleaning products are available
at a NISSAN dealer or any automotive accessory
store.
UNDERBODY
In areas where road salt is used in winter, it is
necessary to clean the underbody regularly in
order to prevent dirt and salt from building up and
causing the acceleration of corrosion on the un-
derbody and suspension. Before the winter pe-
riod and again in the spring, the underseal must
be checked and, if necessary, retreated.
GLASS
Use glass cleaner to remove smoke and dust film
from the glass surfaces. It is normal for glass to
become coated with a film after the vehicle is
parked in the hot sun. Glass cleaner and a soft
cloth will easily remove this film.
CAUTION
When cleaning the inside of the windows,
do not use sharp-edged tools, abrasive
cleaners or chlorine-based disinfectant
cleaners. They could damage the electri-
cal conductors, radio antenna elements or
rear window defroster elements.
ALUMINUM ALLOY WHEELS
Wash the wheels regularly with a sponge damp-
ened in a mild soap solution, especially during
winter months in areas where road salt is used. If
not removed, road salt can discolor the wheels.
CAUTION
Follow the directions below to avoid
staining or discoloring the wheels:
●Do not use a cleaner that uses strong
acid or alkali contents to clean the
wheels.
● Do not apply wheel cleaners to the
wheels when they are hot. The wheel
temperature should be the same as am-
bient temperature.
● Rinse the wheel to completely remove
the cleaner within 15 minutes after the
cleaner is applied.
CHROME PARTS
Clean all chrome parts regularly with a non-
abrasive chrome polish to maintain the finish.
TIRE DRESSINGS
NISSAN does not recommend the use of tire
dressings. Tire manufacturers apply a coating to
the tires to help reduce discoloration of the rub-
ber. If a tire dressing is applied to the tires, it may
react with the coating and form a compound. This
compound may come off the tire while driving and
stain the vehicle paint.
If you choose to use a tire dressing, take the
following precautions:
● Use a water-based tire dressing. The coat-
ing on the tire dissolves more easily than
with an oil-based tire dressing.
● Apply a light coat of tire dressing to help
prevent it from entering the tire
tread/grooves (where it would be difficult to
remove) .
● Wipe off excess tire dressing using a dry
towel. Make sure the tire dressing is com-
pletely removed from the tire tread/grooves.
● Allow the tire dressing to dry as recom-
mended by the tire dressing manufacturer.
Appearance and care7-3

Occasionally remove loose dust from the interior
trim, plastic parts and seats using a vacuum
cleaner or soft bristled brush. Wipe the vinyl and
leather surfaces with a clean, soft cloth damp-
ened in mild soap solution, then wipe clean with a
dry, soft cloth.
Regular care and cleaning is required in order to
maintain the appearance of the leather.
Before using any fabric protector, read the manu-
facturer’s recommendations. Some fabric pro-
tectors contain chemicals that may stain or
bleach the seat material.
Use a cloth dampened only with water to clean
the meter and gauge lens.
WARNING
Do not use water or acidic cleaners (hot
steam cleaners) on the seat. This can
damage the seat or occupant classifica-
tion sensor. This can also affect the opera-
tion of the air bag system and result in
serious personal injury.
CAUTION
●Never use benzine, thinner or any simi-
lar material.
● Small dirt particles can be abrasive and
damaging to leather surfaces and
should be removed promptly. Do not
use saddle soap, car waxes, polishes,
oils, cleaning fluids, solvents, deter-
gents or ammonia-based cleaners as
they may damage the leather’s natural
finish.
● Never use fabric protectors unless rec-
ommended by the manufacturer.
● Do not use glass or plastic cleaner on
meter or gauge lens covers. It may dam-
age the lens cover.
AIR FRESHENERS
Most air fresheners use a solvent that could affect
the vehicle interior. If you use an air freshener,
take the following precautions:
● Hanging-type air fresheners can cause per-
manent discoloration when they contact ve-
hicle interior surfaces. Place the air fresh-
ener in a location that allows it to hang free
and not contact an interior surface. ●
Liquid-type air fresheners typically clip on
the vents. These products can cause imme-
diate damage and discoloration when
spilled on interior surfaces.
Carefully read and follow the manufacturer’s in-
structions before using the air fresheners.
FLOOR MATS
WARNING
To avoid potential pedal interference that
may result in a collision or injury:
● NEVER place a floor mat on top of an-
other floor mat in the driver front
position.
● Use only genuine NISSAN floor mats
specifically designed for use in your ve-
hicle model. See your NISSAN dealer
for more information.
● Properly position the mats in the floor-
well using the floor mat positioning aid.
See Floor mat positioning aid in this
section.
The use of genuine NISSAN floor mats can ex-
tend the life of your vehicle carpet and make it
easier to clean the interior. Mats should be main-
tained with regular cleaning and replaced if they
become excessively worn.
CLEANING INTERIOR
7-4Appearance and care

Floor mat positioning aid
This vehicle includes a front floor mat bracket to
act as a floor mat positioning aid. Genuine
NISSAN floor mats have been specially designed
for your vehicle model. The driver’s and passen-
ger’s side floor mats have a grommet hole incor-
porated in them. Position the mat by placing the
floor mat bracket hook through the floor mat
grommet hole while centering the mat in the
floorwell.
Periodically check to make certain the mats are
properly positioned.
SEAT BELTS
The seat belts can be cleaned by wiping them
with a sponge dampened in a mild soap solution.
Allow the belts to dry completely in the shade
before using them. See “Seat belt maintenance”
in the “Safety – Seats, seat belts and supplemen-
tal restraint system” section of this manual.
WARNING
Do not allow wet seat belts to roll up in the
retractor. NEVER use bleach, dye or
chemical solvents to clean the seat belts,
since these materials may severely
weaken the seat belt webbing.
MOST COMMON FACTORS
CONTRIBUTING TO VEHICLE
CORROSION
●The accumulation of moisture-retaining dirt
and debris in body panel sections, cavities,
and other areas.
● Damage to paint and other protective coat-
ings caused by gravel and stone chips or
minor traffic accidents.
ENVIRONMENTAL FACTORS
INFLUENCE THE RATE OF
CORROSION
Moisture
Accumulation of sand, dirt and water on the ve-
hicle body underside can accelerate corrosion.
Wet floor coverings will not dry completely inside
the vehicle and should be removed for drying to
avoid floor panel corrosion.
Relative humidity
Corrosion will be accelerated in areas of high
relative humidity, especially those areas where
the temperatures stay above freezing and where
atmospheric pollution exists and road salt is
used.
LPD0484
CORROSION PROTECTION
Appearance and care7-5