AV-50
< SERVICE INFORMATION >[AUDIO WITH NAVIGATION]
PRECAUTIONS
SERVICE INFORMATION
PRECAUTIONS
Precaution for Supplemental Restraint Syst
em (SRS) "AIR BAG" and "SEAT BELT
PRE-TENSIONER"
INFOID:0000000006412034
The Supplemental Restraint System such as “A IR BAG” and “SEAT BELT PRE-TENSIONER”, used along
with a front seat belt, helps to reduce the risk or severity of injury to the driver and front passenger for certain
types of collision. This system includes seat belt switch inputs and dual stage front air bag modules. The SRS
system uses the seat belt switches to determine the front air bag deployment, and may only deploy one front
air bag, depending on the severity of a collision and w hether the front occupants are belted or unbelted.
Information necessary to service the system safely is included in the SRS and SB section of this Service Man-
ual.
WARNING:
• To avoid rendering the SRS inopera tive, which could increase the risk of personal injury or death in
the event of a collision which would result in air bag inflation, all maintenance must be performed by
an authorized NISSAN/INFINITI dealer.
• Improper maintenance, including incorrect removal and installation of the SRS can lead to personal
injury caused by unintent ional activation of the system. For re moval of Spiral Cable and Air Bag
Module, see the SRS section.
• Do not use electrical test equipmen t on any circuit related to the SRS unless instructed to in this
Service Manual. SRS wiring harn esses can be identified by yellow and/or orange harnesses or har-
ness connectors.
PRECAUTIONS WHEN USING POWER TOOLS (AIR OR ELECTRIC) AND HAMMERS
WARNING:
• When working near the Airbag Diagnosis Sensor Unit or other Airbag System sensors with the Igni-
tion ON or engine running, DO NOT use air or electri c power tools or strike near the sensor(s) with a
hammer. Heavy vibration could activate the sensor( s) and deploy the air bag(s), possibly causing
serious injury.
• When using air or electric power tools or hammers , always switch the Ignition OFF, disconnect the
battery, and wait at least 3 minu tes before performing any service.
Precaution Necessary for Steering W heel Rotation After Battery Disconnect
INFOID:0000000006412035
NOTE:
• This Procedure is applied only to models with Intelligent Key system and NATS (NISSAN ANTI-THEFT SYS-
TEM).
• Remove and install all control units after disconnecting both battery cables with the ignition knob in the
″LOCK ″ position.
• Always use CONSULT-III to perform self-diagnosis as a part of each function inspection after finishing work.
If DTC is detected, perform trouble diagnosis according to self-diagnostic results.
For models equipped with the Intelligent Key system and NATS, an electrically controlled steering lock mech-
anism is adopted on the key cylinder.
For this reason, if the battery is disconnected or if the battery is discharged, the steering wheel will lock and
steering wheel rotation will become impossible.
If steering wheel rotation is required when battery pow er is interrupted, follow the procedure below before
starting the repair operation.
OPERATION PROCEDURE
1. Connect both battery cables. NOTE:
Supply power using jumper cables if battery is discharged.
2. Use the Intelligent Key or mechanical key to turn the ignition switch to the ″ACC ″ position. At this time, the
steering lock will be released.
3. Disconnect both battery cables. The steering lock will remain released and the steering wheel can be rotated.
4. Perform the necessary repair operation.
Revision: May 2010 2011 Versa
AUDIOAV-63
< SERVICE INFORMATION > [AUDIO WITH NAVIGATION]
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On-Board DiagnosisINFOID:0000000006216707
METHOD OF STARTING
1. Start the engine.
2. Turn OFF audio.
3. While pressing the “SET UP” switch, turn the MENU dial coun- terclockwise 3 clicks or more first, then clockwise and counter-
clockwise 3 clicks or more, respectively. (After the diagnosis
mode starts, the initial screen of the diagnosis mode appears.)
• On-board diagnosis can be performed in the service test mode.
• On-board diagnosis checks that t he system can be operated normally.
Service test mode
46 (L) —AUX sound
signal LH—— —
——
47 (W) — USB D- — — —— —
48 (GR) — AUX sound
signal RH—— —
——
49 (G) — USB D+ — — —— —
50 (BR) — AUX sound
signal
ground—— —
——
51 (R) — USB V BUS
signal—— —
——
53 (GR) — SHIELD — — —— —
54 — Satellite an-
tenna signal
—— —
——
55 — GPS anten-
na signal—— —
——
56 — SHIELD — — —— —
57 — Antenna on
signal—— —
——
58 — Main anten-
na signal
—— —
——
Te r m i n a l
(Wire color) ItemSignal
input/
output Condition
Reference value
(Approx.) Example of symp-
tom
+– Ignition
switch Operation
JSNIA2456ZZ
Mode
ItemContent
Service version —The version data of the parts is shown
displayed.
Revision: May 2010
2011 Versa
AV-66
< SERVICE INFORMATION >[AUDIO WITH NAVIGATION]
AUDIO
END ON-BOARD DIAGNOSIS
Turn OFF ignition switch.
Noise InspectionINFOID:0000000005931317
The vehicle itself can be a source of noise if noise
prevention parts or electrical equipment is malfunctioning.
Check if noise is caused and/or changed by engine speed, ignition switch turned to each position, and opera-
tion of each piece of electrical equipment, and determine the cause.
NOTE:
The source of the noise can be found easily by listening to the noise while removing the fuses of electrical
components, one by one.
TYPE OF NOISE AND POSSIBLE CAUSE
Symptom ChartINFOID:0000000006216708
MALFUNCTION WITH NAVIGATION
System configuration • 8 pulses speed
• Clock ON/OFF
• Equalizer setup X11C
• RF tuning
• Antenna type
• Sound system
• Sub Out: Code
• Steering wheel The device is configured by a connect-
ed hardware circuit.
The parameter is
influenced.
Self test •Bluetooth
® module Access Mal-
function
• SD-card Access Malfunction
• Radio-Antenna Circuit Malfunc-
tion
• GPS Antenna Circuit Malfunc-
tion
• Microphone Circuit Malfunction A system self test is executed: the re-
sult is stored into
the error memory
which is shown afterwards as a list of
codes of the detected malfunctions.
Mode
ItemContent
Occurrence condition Possible cause
Occurs only when engine is ON. A continuous growling noise occurs. The speed of
the noise varies with changes in the engine speed.
Ignition components
A whistling noise occurs while the engine speed is
high. A booming noise occurs while the engine is
running and the lighting switch is ON. Generator
Noise only occurs when various
electrical components are oper-
ating. A cracking or snapping sound occurs with the op-
eration of various switches.
Relay malfunction, radio malfunction
The noise occurs when various motors are operat-
ing. • Motor case ground
• Motor
The noise occurs constantly, not just under certain conditions. • Rear defogger coil malfunction
• Open circuit in printed heater
A cracking or snapping sound occurs while the vehicle is being driven, especially when
it is vibrating excessively. • Ground wire of body parts.
• Ground due to improper part installation
• Wiring connections or a short circuit
Symptoms
Check itemsProbable malfunction location / Action to
take
Display does not turn ON. All switches cannot be operated.
AV control unit power supply and ground
circuit. Refer to
AV- 6 9
.
All switches can be operated. AV control unit. Refer to AV- 6 9
.
Revision: May 2010 2011 Versa
AUDIOAV-67
< SERVICE INFORMATION > [AUDIO WITH NAVIGATION]
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MALFUNCTION WITH AUDIO
• The majority of the audio malfunctions are the result of outside causes (Malfunction CD, electromagnetic interference, etc.). Check the sympt oms below to diagnose the malfunction.
• The vehicle itself can be a source of noise if noise prevention parts or electrical equipment is malfunctioning.
Check if noise is caused and/or changed by engine speed, ignition switch turned to each position, and oper-
ation of each piece of electrical equipment, and then determine the cause.
NOTE:
• CD-R is not guaranteed to play because they can contain compressed audio (MP3, WMA) or could be incorrectly mastered by the customer on a computer.
• Check if the CDs have the Compact Disc logo. If not, the disc is not mastered to the “red book” Compact
Disc standard and may not play.
All switches cannot be operated. Display does not turn ON.
AV control unit power supply and ground
circuit. Refer to
AV- 6 9.
Display turn ON. AV control unit. Refer to AV- 6 9
.
Only specified switch cannot be
operated. –
AV control unit. Refer to AV- 6 9
.
Voice guidance is not heard. Audio sound is normal. AV control unit. Refer to AV- 6 9
.
Display does not dim. Check “Illumination
Signal” in “SERVICE
SYSTEM STATUS”,
“SERVICE MENU”. “Illumination Signal” reaches
100% when the lighting
switch is ON.
AV control unit. Refer to
AV- 7 3
.
“Illumination Signal” does not
reach 100% when the lighting
switch is ON. Illumination signal circuit. Refer to
LT-
109.
Vehicle icon does not move. Check “Speed Signal”
in “SERVICE SYSTEM
STATUS”, “SERVICE
MENU”. A value of “Speed Signal”
changes according to vehicle
speeds.
AV control unit. Refer to
AV- 7 3
.
A value of “Speed Signal”
does not change according to
vehicle speeds. Vehicle speed signal circuit. Refer to
DI-
16.
Map matching is not complete
GPS icon is not displayed Check “GPS Antenna”
in “SERVICE SYSTEM
SELF TEST”, “SER-
VICE MENU”. “Connected” is displayed for
“GPS Antenna”.
AV control unit. Refer to
AV- 7 3
.
“Connected” is not displayed
for “GPS Antenna”. GPS antenna. Refer to
AV- 9 3
.
Traffic information (XM Traffic) is
not received. Radio broadcasts are received.
AV control unit. Refer to AV- 7 3
.
Radio broadcasts are not received. • Radio antenna. Refer to
AV- 9 1
.
• Antenna feeder. Refer to AV- 9 1
.
Symptoms
Check itemsProbable malfunction location / Action to
take
Symptom Probable malfunction location
Audio system does not work normally. • AV control unit power supply and ground circuit. Refer to
AV- 6 9
.
• AV control unit. Refer to AV- 7 3
.
Audio steering wheel switch does not operate proper-
ly. • Remote control signal circuit between steering switch and AV control unit.
Refer to AV- 6 9
.
• Steering wheel audio control switch. Refer to AV- 7 3
.
• AV control unit. Refer to AV- 7 3
.
No sound can be heard from any speakers. • Speaker circuit shorted to ground. Refer to
AV- 5 6
.
• AV control unit. Refer to AV- 7 3
.
No sound can be heard from front speakers. • Audio signal circuit between AV control unit and front speakers. Refer to
AV- 7 0
.
• Front speaker. Refer to AV- 7 3
.
• Front tweeter. Refer to AV- 7 3
.
• AV control unit. Refer to AV- 7 3
.
Revision: May 2010 2011 Versa
BCS-2
< SERVICE INFORMATION >
PRECAUTIONS
SERVICE INFORMATION
PRECAUTIONS
Precaution for Supplemental Restraint System (SRS) "AIR BAG" and "SEAT BELT
PRE-TENSIONER"
INFOID:0000000005929254
The Supplemental Restraint System such as “A IR BAG” and “SEAT BELT PRE-TENSIONER”, used along
with a front seat belt, helps to reduce the risk or severity of injury to the driver and front passenger for certain
types of collision. This system includes seat belt switch inputs and dual stage front air bag modules. The SRS
system uses the seat belt switches to determine the front air bag deployment, and may only deploy one front
air bag, depending on the severity of a collision and w hether the front occupants are belted or unbelted.
Information necessary to service the system safely is included in the SRS and SB section of this Service Man-
ual.
WARNING:
• To avoid rendering the SRS inopera tive, which could increase the risk of personal injury or death in
the event of a collision which would result in air bag inflation, all maintenance must be performed by
an authorized NISSAN/INFINITI dealer.
• Improper maintenance, including incorrect removal and installation of the SRS can lead to personal
injury caused by unintent ional activation of the system. For re moval of Spiral Cable and Air Bag
Module, see the SRS section.
• Do not use electrical test equipmen t on any circuit related to the SRS unless instructed to in this
Service Manual. SRS wiring harn esses can be identified by yellow and/or orange harnesses or har-
ness connectors.
PRECAUTIONS WHEN USING POWER TOOLS (AIR OR ELECTRIC) AND HAMMERS
WARNING:
• When working near the Airbag Diagnosis Sensor Unit or other Airbag System sensors with the Igni-
tion ON or engine running, DO NOT use air or electri c power tools or strike near the sensor(s) with a
hammer. Heavy vibration could activate the sensor( s) and deploy the air bag(s), possibly causing
serious injury.
• When using air or electric power tools or hammers , always switch the Ignition OFF, disconnect the
battery, and wait at least 3 minu tes before performing any service.
Precaution Necessary for Steering W heel Rotation After Battery Disconnect
INFOID:0000000006413290
NOTE:
• This Procedure is applied only to models with Intelligent Key system and NATS (NISSAN ANTI-THEFT SYS-
TEM).
• Remove and install all control units after disconnecting both battery cables with the ignition knob in the
″LOCK ″ position.
• Always use CONSULT-III to perform self-diagnosis as a part of each function inspection after finishing work.
If DTC is detected, perform trouble diagnosis according to self-diagnostic results.
For models equipped with the Intelligent Key system and NATS, an electrically controlled steering lock mech-
anism is adopted on the key cylinder.
For this reason, if the battery is disconnected or if the battery is discharged, the steering wheel will lock and
steering wheel rotation will become impossible.
If steering wheel rotation is required when battery pow er is interrupted, follow the procedure below before
starting the repair operation.
OPERATION PROCEDURE
1. Connect both battery cables. NOTE:
Supply power using jumper cables if battery is discharged.
2. Use the Intelligent Key or mechanical key to turn the ignition switch to the ″ACC ″ position. At this time, the
steering lock will be released.
3. Disconnect both battery cables. The steering lock will remain released and the steering wheel can be rotated.
4. Perform the necessary repair operation.
Revision: May 2010 2011 Versa
BL-4
< SERVICE INFORMATION >
PRECAUTIONS
SERVICE INFORMATION
PRECAUTIONS
Precaution for Supplemental Restraint System (SRS) "AIR BAG" and "SEAT BELT
PRE-TENSIONER"
INFOID:0000000005929267
The Supplemental Restraint System such as “A IR BAG” and “SEAT BELT PRE-TENSIONER”, used along
with a front seat belt, helps to reduce the risk or severity of injury to the driver and front passenger for certain
types of collision. This system includes seat belt switch inputs and dual stage front air bag modules. The SRS
system uses the seat belt switches to determine the front air bag deployment, and may only deploy one front
air bag, depending on the severity of a collision and w hether the front occupants are belted or unbelted.
Information necessary to service the system safely is included in the SRS and SB section of this Service Man-
ual.
WARNING:
• To avoid rendering the SRS inopera tive, which could increase the risk of personal injury or death in
the event of a collision which would result in air bag inflation, all maintenance must be performed by
an authorized NISSAN/INFINITI dealer.
• Improper maintenance, including incorrect removal and installation of the SRS can lead to personal
injury caused by unintent ional activation of the system. For re moval of Spiral Cable and Air Bag
Module, see the SRS section.
• Do not use electrical test equipmen t on any circuit related to the SRS unless instructed to in this
Service Manual. SRS wiring harn esses can be identified by yellow and/or orange harnesses or har-
ness connectors.
PRECAUTIONS WHEN USING POWER TOOLS (AIR OR ELECTRIC) AND HAMMERS
WARNING:
• When working near the Airbag Diagnosis Sensor Unit or other Airbag System sensors with the Igni-
tion ON or engine running, DO NOT use air or electri c power tools or strike near the sensor(s) with a
hammer. Heavy vibration could activate the sensor( s) and deploy the air bag(s), possibly causing
serious injury.
• When using air or electric power tools or hammers , always switch the Ignition OFF, disconnect the
battery, and wait at least 3 minu tes before performing any service.
Precaution Necessary for Steering W heel Rotation After Battery Disconnect
INFOID:0000000005929268
NOTE:
• This procedure is applied only to models with Intell igent Key system and NVIS/IVIS (NISSAN/INFINITI
VEHICLE IMMOBILIZER SYSTEM - NATS).
• Remove and install all control units after disconnec ting both battery cables with the ignition in the ″LOCK ″
position.
• Always use CONSULT-III to perform self-diagnosis as a part of each function inspection after finishing work.
If DTC is detected, perform trouble diagnosis according to self-diagnostic results.
For models equipped with the Intelligent Key system and NVIS /IVIS, an electrically controlled steering lock
mechanism is adopted on the key cylinder.
For this reason, if the battery is disconnected or if the battery is discharged, the steering wheel will lock and
steering wheel rotation will become impossible.
If steering wheel rotation is required when battery pow er is interrupted, follow the procedure below before
starting the repair operation.
OPERATION PROCEDURE
1. Connect both battery cables. NOTE:
Supply power using jumper cables if battery is discharged.
2. Use the Intelligent Key or mechanical key to turn the ignition switch to the ″ACC ″ position. At this time, the
steering lock will be released.
3. Disconnect both battery cables. The steering lock will remain released and the steering wheel can be rotated.
4. Perform the necessary repair operation.
Revision: May 2010 2011 Versa
BL-6
< SERVICE INFORMATION >
PREPARATION
PREPARATION
Special Service ToolINFOID:0000000005929271
Commercial Service ToolINFOID:0000000005929272
Tool number
(Kent-Moore No.)
Tool nameDescription
—
(J-39570)
Chassis ear Locating the noise
—
(J-43980)
NISSAN Squeak and Rat-
tle Kit Repairing the cause of noise
—
(J-43241)
Remote Keyless Entry
Te s t e r Used to test key fobs
SIIA0993E
SIIA0994E
LEL946A
Tool name
Description
Engine ear Locating the noise
SIIA0995E
Revision: May 2010 2011 Versa
BL-8
< SERVICE INFORMATION >
SQUEAK AND RATTLE TROUBLE DIAGNOSES
If the noise can be duplicated easily during the test drive, to help identify the source of the noise, try to dupli-
cate the noise with the vehicle stopped by doing one or all of the following:
1) Close a door.
2) Tap or push/pull around the area where the noise appears to be coming from.
3) Rev the engine.
4) Use a floor jack to recreate vehicle “twist”.
5) At idle, apply engine load (electrical load, half-clutch on M/T model, drive position on A/T model).
6) Raise the vehicle on a hoist and hit a tire with a rubber hammer.
• Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs.
• If it is difficult to duplicate the noise, drive the v ehicle slowly on an undulating or rough road to stress the
vehicle body.
CHECK RELATED SERVICE BULLETINS
After verifying the customer concern or symptom, chec k ASIST for Technical Service Bulletins (TSBs) related
to that concern or symptom.
If a TSB relates to the symptom, follo w the procedure to repair the noise.
LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE
1. Narrow down the noise to a general area.To help pinpoint the source of the noise, use a listening tool
(Chassis Ear: J-39570, Engine Ear: J-39565 and mechanic's stethoscope).
2. Narrow down the noise to a more specific area and identify the cause of the noise by:
• removing the components in the area that you suspect the noise is coming from.
Do not use too much force when removing clips and fasteners, otherwise clips and fasteners can be broken
or lost during the repair, resulting in the creation of new noise.
• tapping or pushing/pulling the component that you suspect is causing the noise.
Do not tap or push/pull the component with excessive force, otherwise the noise will be eliminated only tem-
porarily.
• feeling for a vibration with your hand by touching the component(s) that you suspect is (are) causing the
noise.
• placing a piece of paper between components that you suspect are causing the noise.
• looking for loose components and contact marks. Refer to BL-9, "
Generic Squeak and Rattle Troubleshooting".
REPAIR THE CAUSE
• If the cause is a loose component, tighten the component securely.
• If the cause is insufficient clearance between components:
- separate components by repositioning or loos ening and retightening the component, if possible.
- insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape or urethane tape. A NISSAN Squeak and Rattle Kit (J-43980) is av ailable through your authorized NISSAN Parts Depart-
ment.
CAUTION:
Do not use excessive force as many components are constructed of plastic and may be damaged.
Always check with the Parts Department for the latest parts information.
The following materials are contained in the NISSAN Squeak and Rattle Kit (J-43980). Each item can be
ordered separately as needed.
URETHANE PADS [1.5 mm (0.059 in) thick]
Insulates connectors, harness, etc.
76268-9E005: 100 ×135 mm (3.94× 5.31 in)/76884-71L01: 60 ×85 mm (2.36 ×3.35 in)/76884-71L02: 15 ×25
mm (0.59× 0.98 in)
INSULATOR (Foam blocks)
Insulates components from contact. Can be used to fill space behind a panel.
73982-9E000: 45 mm (1.77 in) thick, 50 ×50 mm (1.97 ×1.97 in)/73982-50Y00: 10 mm (0.39 in) thick,
50× 50 mm (1.97 ×1.97 in)
INSULATOR (Light foam block)
80845-71L00: 30 mm (1.18 in) thick, 30 ×50 mm (1.18 ×1.97 in)
FELT CLOTH TAPE
Used to insulate where movemen t does not occur. Ideal for instrument panel applications.
68370-4B000: 15 ×25 mm (0.59× 0.98 in) pad/68239-13E00: 5 mm (0.20 in ) wide tape roll. The following
materials not found in the kit can also be used to repair squeaks and rattles.
UHMW (TEFLON) TAPE
Insulates where slight movement is present. Ideal for inst rument panel applications.
Revision: May 2010 2011 Versa