2011 MERCEDES-BENZ S-Class Malfunction
[x] Cancel search: MalfunctionPage 399 of 524
Display messagesPossible causes/consequences and M Solutionsb
Active Headlamps
InoperativeThe active light function is faulty.XVisit a qualified specialist workshop.b
Malfunction See
Oper. ManualThe exterior lighting is faulty.XVisit a qualified specialist workshop.b
AUTO Lamp Function
InoperativeThe light sensor is faulty.XVisit a qualified specialist workshop.
USA only:
XSwitch off the daytime running lamps in the on-board computer
( Y page 377).XSwitch the lights on and off using the light switch.b
Please Switch Off
LightsThe lights are still switched on when you leave the vehicle. A
warning tone also sounds.XTurn the light switch to $ or c .
or
XIf the rear fog lamp is switched on: press the light switch in to
the stop.Adaptive High-beam
Assist
InoperativeAdaptive Highbeam Assist is faulty.XVisit a qualified specialist workshop.
Engine
Display messagesPossible causes/consequences and M Solutions+
Check Coolant
Level See Oper.
ManualThe coolant level is too low.XAdd coolant, observing the warning notes when doing so
( Y page 450).XIf coolant needs adding more often than usual, have the engine
coolant system checked at a qualified specialist workshop.GWarning
Do not spill antifreeze on hot engine parts. Antifreeze contains ethylene glycol which may burn
if it comes into contact with hot engine parts. You could be seriously burned.
Display messages397On-board computer and displaysZ
Page 401 of 524
Display messagesPossible causes/consequences and M Solutions?The engine fan is faulty.XAt coolant temperatures below 248 ‡ (120 †), continue driving
to the next qualified specialist workshop.XAvoid subjecting the engine to heavy loads, e.g. driving in
mountainous terrain, and stop-start driving.#The battery is not being charged.
Possible causes are:
R a faulty alternator
R a torn poly-V-belt
R a malfunction in the electronicsXPull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions.XOpen the hood.XCheck whether the poly-V-belt is torn.
If the poly-V-belt is torn:
! Do not continue driving. The engine could otherwise overheat.
XConsult a qualified specialist workshop.
If the poly-V-belt is OK:
XVisit a qualified specialist workshop.4
Check Engine Oil at
Next RefuelingVehicles with oil dipstick: the oil level has dropped to a critical
level.XCheck the oil level ( Y page 447).XIf necessary, add the engine oil ( Y page 449).XHave the engine checked for leaks if engine oil has to be added
more often than usual.4
Check Engine Oil
Level(Add 1 quart)
(USA only)
Check Engine Oil
Level(Add 1 Liter)
(Canada only)Vehicles without an oil dipstick: the engine oil level is too low.XCheck the oil level ( Y page 447).XIf necessary, add the engine oil ( Y page 447).XHave the engine checked for leaks if engine oil has to be added
more often than usual.
Information on approved engine oils can be obtained from any qualified specialist workshop
or on the Internet at http://www.mbusa.com (USA only).
! The oil level is too low. Avoid long journeys with too little engine oil. There is a risk of
engine damage.
Display messages399On-board computer and displaysZ
Page 404 of 524
Display messagesPossible causes/consequences and M SolutionsÁ
Night View Assist
Only When It Is
DarkYou have attempted to activate Night View Assist Plus in the
daytime.
Night View Assist Plus can only be activated when it is dark.¨
Vehicle RisingYour vehicle is adjusting to the level you have selected.¨
Vehicle Rising
Please Wait BrieflyThe vehicle level is too low when the vehicle is stationary. A
warning tone also sounds.XDo not pull away.
The vehicle level is set when the display message disappears.¨
STOP Car Too LowYou have pulled away while the vehicle level is still too low.
AIRMATIC sets the vehicle to the selected level after a short
period.XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XEngage the parking brake.XWait until the display message disappears before pulling away.GRisk of accident
AIRMATIC is faulty. A warning tone also sounds.
XDo not drive faster than 50 mph (80 km/h).XMake only slight steering movements. The front fender or the
tires could be damaged if the steering movement is too large.XListen for scraping sounds.XPull over and stop the vehicle safely, paying attention to road
and traffic conditions, and select a higher vehicle level.
The vehicle may be raised, depending on the type of
malfunction.XVisit a qualified specialist workshop.¨
MalfunctionGRisk of accident
The AIRMATIC function is restricted. The vehicle's handling
characteristics may be affected.
XDo not drive faster than 50 mph (80 km/h).XVisit a qualified specialist workshop.402Display messagesOn-board computer and displays
Page 405 of 524
Display messagesPossible causes/consequences and M SolutionsABC
Malfunction Stop
VehicleThe ABC (Active Body Control) vehicle level is too low.XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
After a few seconds, the vehicle level is adjusted and the display
message disappears.The vehicle is leaking oil.
The display message is shown continuously.XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions. Do not continue driving
under any circumstances.XConsult a qualified specialist workshop or breakdown service.The display message is shown continuously.
ABC is malfunctioning.XDo not drive faster than 50 mph (80 km/h).XMake only slight steering movements. The front fender or the
tires could be damaged if the steering movement is too large.XListen for scraping sounds.XVisit a qualified specialist workshop.ABC
Vehicle Rising
Please Wait BrieflyThe ABC vehicle level is too low when the vehicle is stationary.XDo not pull away.
The vehicle level is set when the display message disappears.ABC
MalfunctionThe ABC function is restricted. The vehicle's handling
characteristics may be affected.XDo not drive faster than 50 mph (80 km/h).XVisit a qualified specialist workshop.HOLD
OffThe HOLD function is deactivated. The vehicle is skidding or a
condition for activation is no longer met when the brake pedal is
firmly depressed. A warning tone also sounds.XReactivate the HOLD function later.Radar Sensors
Deactivated See
Oper. ManualThe radar sensor system is deactivated.XCheck whether or not the radar sensor system may be activated
( Y page 378).XSwitch on the radar sensor system ( Y page 378).Display messages403On-board computer and displaysZ
Page 407 of 524
Display messagesPossible causes/consequences and M SolutionsBlind Spot Assist
Inoperative
Active Blind Spot
Assist InoperativeBlind Spot Assist or Active Blind Spot Assist is faulty.
The yellow 9 indicator lamps also light up in the exterior
mirrors.XVisit a qualified specialist workshop.Parking Guidance
InoperativeParking Guidance is faulty.XRestart the engine.
If the display message continues to be displayed:
XVisit a qualified specialist workshop.Parking Guidance
CanceledParking Guidance is deactivated because:
R the vehicle is skidding.
R the sensors are dirty.
R a malfunction has occurred.XReactivate Parking Guidance later.
If the parking space symbol is not displayed in the multifunction
display when you are driving at a speed of less than 19 mph
(30 km/h):
XClean the sensors ( Y page 456).XRestart the engine.
If the parking space symbol is still not displayed in the
multifunction display when you are driving at a speed of less than
19 mph (30 km/h):
XVisit a qualified specialist workshop.Parking Guidance is deactivated because you have left the lane.XPark again and, while doing so, observe the display messages
in the multifunction display.Parking Guidance
FinishedThe vehicle is parked. A warning tone also sounds.
The display message disappears automatically.DISTRONIC PLUS
OffDISTRONIC PLUS has been deactivated. If it was deactivated
automatically, a warning tone also sounds ( Y page 333).DISTRONIC PLUS
Available AgainDISTRONIC PLUS is operational again after having been
temporarily unavailable. You can now reactivate DISTRONIC PLUS
( Y page 325).Display messages405On-board computer and displaysZ
Page 410 of 524
Display messagesPossible causes/consequences and M SolutionsCheck
TiresGRisk of accident
The tire pressure in one or more tires has dropped significantly.
The wheel position is displayed in the multifunction display.
XStop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.XCorrect the tire pressure ( Y page 487).XIf necessary, change a wheel ( Y page 502).Caution
Tire DefectGRisk of accident
The tire pressure in one or more tires has dropped suddenly. The
wheel position is displayed in the multifunction display.
XStop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.XIf necessary, change a wheel ( Y page 502).Tire Pressure
Please RectifyThe tire pressure is insufficient in at least one of the tires or the
tire pressure difference between the wheels is too great.XCheck the tire pressures at the next opportunity. If necessary,
correct the tire pressure ( Y page 487).XRestart the tire pressure monitor ( Y page 489).Wheel Sensor(s)
MissingThere is no signal from the tire pressure sensor of one or several
wheels. The pressure of the affected tire is not displayed in the
multifunction display.XHave the faulty tire pressure sensor replaced at a qualified
specialist workshop.Tire Pressure
Monitor
Currently
UnavailableNo signals are being received from the tire pressure sensors due
to radio interference. The tire pressure monitor is temporarily
malfunctioning.XDrive on.
The TPMS restarts automatically as soon as the problem has
been solved.h
Tire Press.
Warning Caution
Tire MalfunctionGRisk of accident
The tire pressure in one or more tires has dropped suddenly.
XStop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.XIf necessary, change a wheel ( Y page 502).408Display messagesOn-board computer and displays
Page 411 of 524
Display messagesPossible causes/consequences and M Solutionsh
Check Tire PressureGRisk of accident
The tire pressure in one or more tires has dropped significantly.
XStop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.XIf necessary, change a wheel ( Y page 502).XCheck the tire pressure. If necessary, correct the tire pressure
( Y page 487).h
Correct Tire
PressureThe tire pressure is insufficient in at least one of the tires or the
tire pressure difference between the wheels is too great.XCheck the tire pressures at the next opportunity. If necessary,
correct the tire pressure ( Y page 487).
Vehicle
Display messagesPossible causes/consequences and M SolutionsShift to P or N
to startto Start
Engine to Start
EngineYou have attempted to start the engine with the transmission in
position R or D.XShift the transmission to position P or N.Auxiliary Battery
Malfunction
(white display
message)The auxiliary battery for the automatic transmission is no longer
being charged.XVisit a qualified specialist workshop.Auxiliary Battery
Malfunction
(red display message)The auxiliary battery for the automatic transmission is discharged.
If there is a malfunction in the vehicle's electrical system, you may
not be able to change the transmission position.XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions. Do not continue driving
under any circumstances.XConsult a qualified specialist workshop.Apply brake to
Shift from 'P'You have attempted to move the transmission selector lever to
position D, R or N without depressing the brake pedal.XDepress the brake pedal.Door Open
Vehicle Not in ParkThe driver's door is open and the transmission is in position R, N
or D.XShift the transmission to position P.XEngage the parking brake.Display messages409On-board computer and displaysZ
Page 412 of 524
Display messagesPossible causes/consequences and M SolutionsService Required
Do Not Shift GearsYou cannot change the transmission position due to a malfunction.
A warning tone also sounds.
If transmission position D is selected:XDrive to a qualified specialist workshop without shifting the
transmission from position D.
If transmission position R, N or P is selected:
XConsult a qualified specialist workshop or breakdown service.Only Shift to 'P'
when Vehicle is
StationaryThe vehicle is moving.XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XShift the transmission to position P.NThe trunk lid is open.XClose the trunk lid.MGRisk of accident
The hood is open.
XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XEngage the parking brake.XClose the hood.CAt least one door is open.XClose all doors.D
Power Steering
Malfunction See
Oper. ManualGRisk of accident
The power steering assistance is faulty. You will need to use more
force to steer.
XCheck whether you are able to apply the extra force required.XIf you are able to steer safely: carefully drive on to a qualified
specialist workshop.XIf you are unable to steer safely: do not drive on. Contact the
nearest qualified specialist workshop.¥
Top up washer fluidThe washer fluid level in the washer fluid reservoir has dropped
below the minimum.XAdd washer fluid ( Y page 450).410Display messagesOn-board computer and displays