2011 MERCEDES-BENZ S-Class Malfunction

The windshield wipers are inoperative
The windshield wiper drive is malfunctioning.
XSelect another wiper speed on the
combination switch.XHave the windshield wipers checked at a
qualified specialist workshop.Windshield wipers283Lights and windshield wipersZ

Activating/deactivating the rear-
compartment climate control using the
front control panelXTurn the key to position 2 in the ignition
lock.XActivate the Y rear compartment
function via COMAND ( Y page 265).
The rear-compartment climate control can
be controlled via the front control panel
using the Y rear compartment function.XTo switch on: press the ^ rocker
switch up or down.
The indicator lamp in the rocker switch
goes out. The previously selected settings
come into effect again.XTo switch off: press the ^ rocker
switch up or down.
The indicator lamp in the rocker switch
lights up.
Activating/deactivating the rear-
compartment climate control using the
rear control panel
XTurn the key to position 2 in the ignition
lock.XTo activate: press rocker switch
K (Y page 287) up or down and select
AUTO .
or
XPress rocker switch K (Y page 287) up or
down and select MAN.XTo deactivate: press rocker switch
K (Y page 287) up or down and select
OFF .
Activating/deactivating cooling with
air dehumidification
Important information
The cooling with air dehumidification function
is only available when the engine is running.
The air inside the vehicle is cooled and
dehumidified according to the temperature
selected.GWarning
If you switch off the cooling function, the
vehicle will not be cooled when weather
conditions are warm. The windows can fog up
more quickly. Window fogging may impair
visibility and endanger you and others.
Condensation may drip from the underside of
the vehicle when the automatic climate
control is in cooling mode. This is normal and
not a sign that there is a malfunction.
You can activate or deactivate the "cooling
with air dehumidification" function via
COMAND ( Y page 263).
i The cooling with air dehumidification
function uses refrigerant R134a. This
coolant does not contain
chlorofluorocarbons, and therefore does
not damage the ozone layer.
Problems with the "cooling with air
dehumidification" function
If you can no longer switch on the cooling with
air dehumidification function via COMAND,
the cooling with air dehumidification function
is switched off due to a malfunction.
XConsult a qualified specialist workshop.
Setting climate control to automatic
GWarning
If you switch off the cooling function, the
vehicle will not be cooled when weather
conditions are warm. The windows can fog up
more quickly. Window fogging may impair
visibility and endanger you and others.
In automatic mode, the set temperature is
maintained automatically at a constant level.
The system automatically regulates the
temperature of the dispensed air, the airflow
and the air distribution.
Operating the climate control systems289Climate controlZ

XRelease the brake pedal.XCarefully depress the accelerator pedal.
The electric parking brake (Y page 317) is
automatically released.
The red F indicator lamp (USA only) or
the red ! indicator lamp (Canada only)
in the instrument cluster goes out.
iThe vehicle locks centrally once you have
pulled away. The locking knobs in the doors
drop down.
You can open the doors from the inside at
any time.
You can also deactivate the automatic
locking feature .
iUpshifts take place at higher engine
speeds after a cold start. This helps the
catalytic converter to reach its operating
temperature more quickly.
Hill start assist
Hill start assist helps you when pulling away
forwards or in reverse on an uphill gradient.
It holds the vehicle for a short time after you
have removed your foot from the brake pedal.
This gives you enough time to move your foot
from the brake pedal to the accelerator pedal
and depress it before the vehicle begins to
roll.
GWarning
Never leave the vehicle when it is held by hill
start assist. After approximately one second,
hill start assist will no longer brake your
vehicle and it could roll away.
XTake your foot off the brake pedal.
iOnce you have taken your foot off the
brake pedal, the vehicle is held for around
one second.
XPull away.
Hill start assist will not function if:
Ryou are pulling away on a level road or a
downhill gradient.
Rthe transmission is in position N.
Rthe electric parking brake is applied.
RESP® is malfunctioning.
ECO start/stop function
General notes
The ECO start/stop function is only available
for the S 63 AMG.
The ECO start/stop function is only available
in drive program C.
The ECO start/stop function switches the
engine off automatically when the vehicle
stops moving.
The engine starts automatically when you pull
away again. The ECO start/stop function
thereby helps you to reduce the fuel
consumption and emissions of your vehicle.
:ECO symbol;ECO start/stop display message
The ECO start/stop function is activated each
time the engine is switched on. If all the
requirements are fulfilled for automatic
engine switch-off (Y page 303), green ECO
symbol : is shown in the multifunction
display and Stop/Start active ;
appears. If all the requirements are not
fulfilled, ECO symbol : is shown in yellow
and Stop/Start inactive ; appears.
If the ECO start/stop function is deactivated
(Y page 303), ECO symbol : is not shown.
GWarning
If the engine is switched off and the ECO
symbol is shown in green in the multifunction
display, the engine has been switched off
automatically. All of the vehicle's systems
remain active. If you open the door, unfasten
302DrivingDriving and parking

Problems with the engineProblemPossible causes/consequences and M SolutionsThe engine does not
start. The starter motor
can be heard.R There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.XTurn the SmartKey back to position 0 in the ignition lock before
the next attempt to start with the SmartKey.XBefore the next starting attempt with KEYLESS-GO: shut all open
vehicle doors so that the signals from the SmartKey may be
better received.
or
XPull the Start/Stop button out of the ignition.XUse the SmartKey to start the engine, (Y page 301) as external
radio signals cause KEYLESS-GO to malfunction. Avoid
excessively long and frequent attempts to start the engine as
these will drain the battery.
If the engine does not start after several attempts:
XConsult a qualified specialist workshop.The engine does not
start. You cannot hear
the starter motor.The on-board voltage is too low because the starter battery is too
weak or discharged.XJump-start the vehicle ( Y page 471).
If the engine does not start despite attempts to jump-start it:
XConsult a qualified specialist workshop.The starter motor was exposed to a thermal load that was too high.XAllow the starter motor to cool down for approximately two
minutes.XTry to start the engine again.
If the engine still does not start:
XConsult a qualified specialist workshop.Driving305Driving and parkingZ

ProblemPossible causes/consequences and M SolutionsThe engine is not
running smoothly and
is misfiring.
There is a malfunction in the engine electronics or a mechanical
component of the engine management system.
XOnly depress the accelerator pedal slightly.XHave the cause rectified immediately at a qualified specialist
workshop.
Otherwise, non-combusted fuel may get into the catalytic
converter and damage it.
The coolant
temperature gauge
shows a value above
248 ‡(120 †).
The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
XStop as soon as possible and allow the engine and the coolant
to cool down.
XCheck the coolant level (Y page 450). Observe the warning
notes as you do so and add coolant if necessary.Automatic transmission
Important safety notes
GWarning
It is dangerous to shift AUTOTRONIC out of
parking position P or neutral position N if the
engine speed is higher than idle speed. If your
foot is not firmly on the brake pedal, the
vehicle could accelerate quickly forward or in
reverse. You could lose control of the vehicle
and hit someone or something. Only shift into
gear when the engine is idling normally and
when your right foot is firmly on the brake
pedal.
GWarning!
Keep in mind that turning off the engine alone
only will shift AUTOTRONIC into neutral
position N automatically.
Always shift AUTOTRONIC into park position
P before turning off the engine.
Otherwise the vehicle could roll away which
could result in an accident and/or serious
personal injury.
GWarning!
HYBRID vehicles: It is imperative that you read
the HYBRID Supplemental Operating
Instructions included in your vehicle literature
portfolio. You may otherwise not receive all
necessary safety information and warning for
the operation of your vehicle.
DIRECT SELECT lever
Overview of transmission positions
The DIRECT SELECT lever is on the right of the
steering column.
PPark position with parking lockRReverse306Automatic transmissionDriving and parking

distance, which creates a danger of a
collision.
Immediately brake the vehicle to increase
your distance to the preceding vehicle. The
warning sound is intended as a final caution
in which you should intercede with your own
braking inputs to avoid a potentially
dangerous situation. Do not wait for the
operation of the warning signal to intercede
with your own braking. This will result in
potentially dangerous emergency braking
which will not always result in an impact being
avoided.
Tailgating increases the risk of an accident.GWarning
DISTRONIC PLUS brakes your vehicle with a
maximum deceleration of 13 ft/s(4 m/s 2
).
This corresponds to approximately 40% of
your vehicle's maximum possible braking
power.
You must apply the brakes yourself to avoid a
collision. DISTRONIC PLUS brakes the vehicle
to restore the set distance to the vehicle in
front or to restore the set speed.
GWarning!
If you do not receive visual or acoustic
warning signals during a critical traffic
situation, DISTRONIC PLUS has either not
recognized the collision risk, has been
deactivated or is malfunctioning.
Remember, whether or not DISTRONIC PLUS
is operating, it is ultimately always the drivers
responsibility to apply the brakes in order to
control the vehicle and avoid a collision.
Cruise control lever:To store the current speed or a higher
speed;To store the current speed or a lower
speed=To deactivate DISTRONIC PLUS?To store the current speed or to call up
the last stored speedATo set the specified minimum distance
Activating DISTRONIC PLUS, storing
and maintaining the current speed
Important safety notes
GWarning!
When the DISTRONIC PLUS is switched on,
the vehicle can be braked. You should
therefore switch off the DISTRONIC PLUS if
the vehicle must be towed.
You can activate DISTRONIC PLUS under the
following circumstances:
R the engine has been started and you have
been driving for up to two minutes
R your vehicle is not secured by the electric
parking brake
R ESP ®
is activated
R the transmission is in position D
R the hood is closed
R the driver's door is closed and you shift the
transmission from position P to D or your
seat belt is fastened
328Driving systemsDriving and parking

Changing lanes
If you wish to change to the passing lane (in
left-hand-drive vehicles, the passing lane is
the left-hand lane), DISTRONIC PLUS
supports you if:
R you are driving above 40 mph (60 km/h)
R DISTRONIC PLUS is maintaining the
distance to a vehicle in front
R you switch on the appropriate turn signals
R DISTRONIC PLUS does not detect a danger
of collision
If these conditions are met, your vehicle is
accelerated. Acceleration will be interrupted
if changing lanes takes too long or if the
distance between your vehicle and the
vehicle in front becomes too small.GWarning
DISTRONIC PLUS and Active Blind Spot Assist
are only aids designed to assist driving.
They do not relieve you of the responsibility
of paying attention. The driver remains fully
responsible for the vehicle's distance from
other vehicles, the vehicle's speed and for
braking in good time. Always pay attention to
traffic conditions and your surroundings.
Otherwise, you may fail to recognize dangers
in time, cause an accident and injure yourself
and others.
Stopping
GWarning
Never get out of the vehicle when DISTRONIC
PLUS is activated.
DISTRONIC PLUS must also never be
operated, activated or deactivated by a
passenger or from outside the vehicle.
DISTRONIC PLUS does not replace the
electric parking brake and must not be used
for parking.
The DISTRONIC PLUS braking effect is
canceled and the vehicle can start moving if:
R DISTRONIC PLUS is deactivated using the
cruise control lever.
R you accelerate.
R
there is a malfunction in the system or an
interruption in the power supply, e.g.
battery failure.
R the electrical system in the engine
compartment, the battery or the fuses are
tampered with.
R the battery is disconnected.
If you wish to leave the vehicle or park it,
deactivate DISTRONIC PLUS and secure the
vehicle against rolling away.
If DISTRONIC PLUS detects that the vehicle
in front is stopping, it brakes your vehicle until
it is stationary.
Once your vehicle is stationary, it remains
stationary and you do not need to depress the
brake.
i After a time, the electric parking brake
secures the vehicle and relieves the service
brake.
i Depending on the specified minimum
distance, your vehicle will come to a
standstill at a sufficient distance behind the
vehicle in front. The specified minimum
distance is set using the control on the
cruise control lever.
Setting a speedGWarning
Keep in mind that it may take a brief moment
until the vehicle has made the necessary
adjustments.
Increase or decrease the set vehicle speed to
a value that the prevailing road conditions and
legal speed limits permit. Otherwise, sudden
and unexpected acceleration or deceleration
of the vehicle could cause an accident and/
or serious injury to you and others.
330Driving systemsDriving and parking

Deactivating the HOLD function
The HOLD function is deactivated
automatically if:
R you accelerate and the transmission is in
position D or R.
R the transmission is in position P.
R you apply the brakes again with a certain
amount of pressure until HOLD disappears
from the instrument cluster.
R you secure the vehicle using the electric
parking brake.
R you activate DISTRONIC PLUS.
i After a time, the electric parking brake
secures the vehicle and relieves the service
brake.
GWarning
Never get out of the vehicle when the HOLD
function is activated.
The HOLD function must never be operated
or deactivated by a passenger or from outside
the vehicle.
The HOLD function does not replace the
electric parking brake and must not be used
for parking.
The braking effect of the HOLD function is
canceled and the vehicle could roll away if:
R the HOLD function is deactivated by
depressing the accelerator pedal or the
brake pedal.
R there is a malfunction in the system or an
interruption in the power supply, e.g.
battery failure.
R the electrical system in the engine
compartment, the battery or the fuses are
tampered with.
R the battery is disconnected.
AIRMATIC
Vehicle level
Your vehicle regulates its height
automatically. All-round self-leveling ensures
the best possible suspension and constant
ground clearance, even with a laden vehicle.
When you drive fast, the vehicle is lowered
automatically to improve driving safety and to
reduce fuel consumption.
The following vehicle levels are possible on
vehicles without 4MATIC:
R normal.
R raised: the vehicle is raised above the
normal level by 1.00 in (25 mm).
R lowered: the vehicle is lowered beyond the
normal level by 0.60 in (15 mm).
The following vehicle levels are possible on
vehicles with 4MATIC:
R normal: in comfort mode, the vehicle is
raised above Sport mode by 0.40 in
(10 mm).
R raised: in comfort mode, the vehicle is
raised by about 0.60 in (15 mm) and in
Sport mode by about 1.00 in (25 mm) over
the normal level.
R lowered: the vehicle is lowered beyond the
normal level by 0.40 in (10 mm).
The "Normal" and "Raised" vehicle levels can
be set manually.
The "Lowered” vehicle level is set
automatically:
R in vehicles without 4MATIC at speeds
above 60 mph (100 km/h)
R in vehicles with 4MATIC at speeds above
50 mph (80 km/h)
Setting the vehicle level
Select the "Normal" setting for normal road
surfaces and "Raised" for driving with snow
chains or on particularly poor road surfaces.
Your selection remains stored even if you
remove the SmartKey from the ignition lock.
336Driving systemsDriving and parking