
Problems with the SmartKeyProblemPossible causes/consequences and M SolutionsYou cannot lock or
unlock the vehicle
using the SmartKey.The SmartKey battery is discharged or nearly discharged.XPoint the tip of the SmartKey at the driver's door handle from a
distance of approximately 1.5 ft (50 cm) and try to unlock or
lock the vehicle again.
If this does not work:
XCheck the SmartKey battery and replace it if necessary
( Y page 64).XLock or unlock the vehicle using the mechanical key
( Y page 68).The SmartKey is faulty.XLock or unlock the vehicle using the mechanical key
( Y page 68).XHave the SmartKey checked at a qualified specialist workshop.You have lost a
SmartKey.XHave the SmartKey canceled at an authorized Mercedes-Benz
Center.XReport the loss immediately to the vehicle insurers.XIf necessary, have the locks changed as well.You have lost the
mechanical key.XReport the loss immediately to the vehicle insurers.XIf necessary, have the locks changed as well.The SmartKey cannot
be turned in the ignition
lock.The SmartKey has been in position 0 for a considerable time.XRemove the SmartKey and reinsert it into the ignition lock.XCheck the battery and charge it if necessary ( Y page 236).XStart the engine.The on-board voltage is too low.XSwitch off non-essential consumers, e.g. seat heating or interior
lighting, and try to turn the SmartKey again.
If this does not work:
XCheck the battery and charge it if necessary ( Y page 236).
or
XJump-start the vehicle ( Y page 238).
or
XConsult a qualified specialist workshop.66SmartKeyOpening and closing
ProCarManuals.com

Doors
Important safety notes
GWarning
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system, and do not give them access
to an unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. They could:
R injure themselves on vehicle parts
R be seriously or fatally injured by extreme
heat or cold
R injure themselves or have an accident with
vehicle equipment that may still be in
operation even after the SmartKey has
been removed from the ignition, such as the
seat adjustment, steering wheel
adjustment or memory function.
If children open a door, they could cause
severe or even fatal injury to other persons; if
they get out of the vehicle, they could injure
themselves when doing so or be seriously or
even fatally injured by any passing traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and a child could be burned on these
parts.
GWarning!
Do not carry heavy or hard objects in the
passenger compartment or cargo
compartment unless they are firmly secured
in place.
Unsecured or improperly positioned cargo
increases a child’s risk of injury in the event
of
R strong braking maneuvers
R sudden changes of direction
R an accident
Unlocking and opening the doors
from the inside
You can open a door anytime from inside the
vehicle even if it has been locked, unless the
child-proof locks ( Y page 54) have been
activated.
If the vehicle has previously been locked with
the SmartKey, opening a door from the inside
will trigger the anti-theft alarm system. To
switch off the alarm ( Y page 59)XFront doors: pull door handle ;.
If the door is locked, locking knob : pops
up. The door is unlocked and can be
opened.XRear doors: pull locking knob : upwards.
The door is unlocked.XPull door handle ;.
Locking and unlocking the vehicle
from the inside
You can centrally lock or unlock the vehicle
from the inside. This feature may be useful if,
for example, you wish to unlock the front-
passenger door from the inside or lock the
vehicle before you pull away.
The central locking button does not lock or
unlock the fuel filler flap.
i You cannot unlock the vehicle centrally
from the inside if the vehicle has been
locked from the outside using the
SmartKey.
Doors67Opening and closingZProCarManuals.com

XTake mechanical key ; out of the
SmartKey ( Y page 63).XInsert mechanical key ; into the lock of
the driver's door as far as it will go.XTurn mechanical key ; clockwise as far as
it will go to position 1.XTurn the mechanical key back and remove
it.XMake sure that the doors and the tailgate
are locked.
i If you lock the vehicle as described above,
the fuel filler flap is not locked. The anti-
theft alarm system is not armed.
Cargo compartment
Important safety notes
Do not leave the SmartKey in the cargo
compartment. Otherwise, you could lock
yourself out.
GWarning
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system, and do not give them access
to an unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. They could:
R injure themselves on vehicle parts
R be seriously or fatally injured by extreme
heat or cold
R injure themselves or have an accident with
vehicle equipment that may still be in
operation even after the SmartKey has
been removed from the ignition, such as the
seat adjustment, steering wheel
adjustment or memory function.
If children open a door, they could cause
severe or even fatal injury to other persons; if
they get out of the vehicle, they could injure
themselves when doing so or be seriously or
even fatally injured by any passing traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and a child could be burned on these
parts.
GWarning!
Do not carry heavy or hard objects in the
passenger compartment or cargo
compartment unless they are firmly secured
in place.
Unsecured or improperly positioned cargo
increases a child’s risk of injury in the event
of
R strong braking maneuvers
R sudden changes of direction
R an accident
Cargo compartment69Opening and closingZProCarManuals.com

GWarning!
The tailgate swings open to one side. Always
make sure there is sufficient clearance for the
tailgate.
Make sure the tailgate is closed when the
engine is running and while driving. Among
other dangers, deadly carbon monoxide (CO)
gases may enter vehicle interior resulting in
unconsciousness and death.
! The tailgate swings out to the side when
opened. Therefore, make sure that there is
sufficient clearance.
Opening
You can only open the rear door after
unlocking it first.
XPress the % button on the SmartKey.XPress release button : and pull door
handle ;.XOpen the rear door.
Closing
GWarning!
To prevent possible personal injury, always
keep hands and fingers away from the cargo
compartment opening when closing the
tailgate. Be especially careful when small
children are around.
Side windows
Important safety notes
GWarning
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system, and do not give them access
to an unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. They could:
R injure themselves on vehicle parts
R be seriously or fatally injured by extreme
heat or cold
R injure themselves or have an accident with
vehicle equipment that may still be in
operation even after the SmartKey has
been removed from the ignition, such as the
seat adjustment, steering wheel
adjustment or memory function.
If children open a door, they could cause
severe or even fatal injury to other persons; if
they get out of the vehicle, they could injure
themselves when doing so or be seriously or
even fatally injured by any passing traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and a child could be burned on these
parts.
GWarning!
Do not carry heavy or hard objects in the
passenger or cargo compartment unless they
are firmly secured in place.
Unsecured or improperly positioned cargo
increases a child’s risk of injury in the event
of
R strong braking maneuvers
R sudden changes of direction
R an accident
70Side windowsOpening and closing
ProCarManuals.com

If potential danger exists, proceed as follows:
R Release button & to stop the closing
procedure. To open, press and hold button
% . To continue the closing procedure
after making sure that there is no danger of
anyone being harmed by the closing
procedure, press and hold button &.
i The SmartKey must be close to the
driver's door handle.XPoint the tip of the key at the driver's door
handle.XPress and hold the & button until the
side windows and the sliding sunroof are
fully closed.XMake sure that all the side windows and the
sliding sunroof are closed.XTo interrupt convenience closing:
release the & button.
Problems with the side windows
Problem: a side window cannot be closed
because objects are trapped between the
side window and the door frame.
XRemove the objects.XClose the side window.
Problem: a side window cannot be closed
because objects in the guide rail are
preventing the window from being raised.
XRemove the objects.XClose the side window.Sliding sunroof
Important safety notes
GWarning
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system, and do not give them access
to an unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. They could:
R injure themselves on vehicle parts
R be seriously or fatally injured by extreme
heat or cold
R injure themselves or have an accident with
vehicle equipment that may still be in
operation even after the SmartKey has
been removed from the ignition, such as the
seat adjustment, steering wheel
adjustment or memory function.
If children open a door, they could cause
severe or even fatal injury to other persons; if
they get out of the vehicle, they could injure
themselves when doing so or be seriously or
even fatally injured by any passing traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and a child could be burned on these
parts.
GWarning!
Do not carry heavy or hard objects in the
passenger or cargo compartment unless they
are firmly secured in place.
Unsecured or improperly positioned cargo
increases a child’s risk of injury in the event
of
R strong braking maneuvers
R sudden changes of direction
R an accident
72Sliding sunroofOpening and closing
ProCarManuals.com

GWarning!
When closing the sliding sunroof, make sure
that there is no danger of anyone being
harmed by the closing procedure.
The opening procedure of the sliding sunroof
can be immediately halted by releasing the
sunroof switch or, if the sunroof switch was
moved past the resistance point and released,
by moving the sunroof switch in any direction.
The closing procedure of the sliding sunroof
can be immediately halted by releasing the
sliding sunroof switch. The closing procedure
of the sliding sunroof can be immediately
reversed by moving the sliding sunroof switch
toward : or ?.
If you are not wearing a seat belt, or are not
wearing it correctly, there is a risk that you
could be thrown through the opening in the
event of the vehicle overturning. An opening
of this kind poses a risk of injury even to
passengers who are wearing their seat belts
correctly, as parts of the body could protrude
from the vehicle interior.
! Only open the sliding sunroof if it is free
of snow and ice. Otherwise, malfunctions
may occur.
Do not allow anything to protrude from the
sliding sunroof. Otherwise, the seals could
be damaged.
! If the sliding sunroof cannot be opened or
closed due to a malfunction, contact a
qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center.
! The weather can change abruptly. It could
start to rain or snow. Make sure that the
sliding sunroof is closed when you leave the
vehicle. The vehicle electronics can be
damaged if water enters the vehicle
interior.
i Resonance noises can occur in addition
to the usual airflow noises when the sliding
sunroof is open. They are caused by minor
pressure fluctuations in the vehicle interior.
Change the position of the sliding sunroof
or open a side window slightly to reduce or
eliminate these noises.
Opening and closing the sliding
sunroof
Overhead control panel
:To raise;To lower=To close?To openXTurn the SmartKey to position 1 or 2 in the
ignition lock.XPress or pull the 2 switch in the
corresponding direction.
i If you press the 2 switch beyond the
point of resistance while opening, an
automatic opening process is started. You
can stop automatic operation by operating
the switch again.
Operating the sliding sunroof
manually
The actuator is located in the cargo
compartment, on the left-hand side behind
the rear wall trim.
Sliding sunroof73Opening and closingZProCarManuals.com

Vehicle equipment
i This manual describes all the standard
and optional equipment of your vehicle
which was available at the time of
purchase. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
relevant systems and functions.
Correct driver's seat position
Observe the safety guidelines on
( Y page 77).
XCheck whether you have adjusted seat =
properly.
Electrical seat adjustment ( Y page 78).
When adjusting the seat, make sure:
R you are as far away from the driver's air
bag as possible.
R you are sitting in a normal upright
position.
R you can fasten the seat belt properly.
R you have moved the backrest to an
almost vertical position.R you have set the seat cushion angle so
that your thighs are gently supported.
R you can depress the pedals properly.XCheck whether the head restraint is
adjusted properly ( Y page 79).
When doing so, make sure that you have
adjusted the head restraint so that the back
of your head is supported at eye level by
the center of the head restraint.
Observe the safety guidelines on
( Y page 77).
XCheck whether steering wheel : is
adjusted properly.
Adjusting the steering wheel electrically
( Y page 83).
When adjusting the steering wheel, make
sure:
R you can hold the steering wheel with your
arms slightly bent.
R you can move your legs freely.
R you can see all the displays in the
instrument cluster clearly.
Observe the safety guidelines on
( Y page 43).
XCheck whether you have fastened seat
belt ; properly ( Y page 45).
The seat belt should:
R fit snugly across your body
R be routed across the middle of your
shoulder
R be routed in your pelvic area across the
hip jointsXBefore starting off, adjust the rear-view
mirror and the exterior mirrors
( Y page 85) in such a way that you have
a good view of road and traffic conditions.XVehicles with a memory function: save
the seat, steering wheel and exterior mirror
settings ( Y page 88).76Correct driver's seat positionSeats, steering wheel and mirrors
ProCarManuals.com

Seats
Important safety notes
GWarning
In order to avoid possible loss of vehicle
control, all seat, head restraint, steering
wheel and rear view mirror adjustments, as
well as fastening of seat belts, must be done
before setting the vehicle in motion.
GWarning
Do not adjust the driver's seat while driving.
Adjusting the seat while driving could cause
the driver to lose control of the vehicle.
Never travel in a moving vehicle with the seat
backrest in an excessively reclined position as
this can be dangerous. You could slide under
the seat belt in a collision. If you slide under
it, the seat belt would apply force at the
abdomen or neck. This could cause serious or
fatal injuries. The seat backrest and seat belts
provide the best restraint when the wearer is
in a position that is as upright as possible and
seat belts are properly positioned on the
body.
GWarning
Your seat belt must be adjusted so that you
can correctly fasten your seat belt.
Observe the following points:
R adjust the seat backrest until your arms are
slightly angled when holding the steering
wheel.
R adjust the seat to a comfortable seating
position that still allows you to reach the
accelerator/brake pedal safely. The
position should be as far back as possible
with the driver still able to operate the
controls properly.
R adjust the head restraint so that it is as
close to the head as possible and the center
of the head restraint supports the back of
the head at eye level.
R never place hands under the seat or near
any moving parts while a seat is being
adjusted.
Failure to do so could result in an accident
and/or serious personal injury.GWarning
The electrically adjustable seats can be
operated at any time. Therefore, do not leave
children unattended in the vehicle, or with
access to an unlocked vehicle. A child's
unsupervised access to a vehicle could result
in an accident and/or serious personal injury.
GWarning
According to accident statistics, children are
safer when properly restrained on the rear
seats than on the front-passenger seat. Thus,
we strongly recommend that children be
placed in the rear seat whenever possible.
Regardless of seating position, children 12
years old and under must be seated and
properly secured in an appropriately sized
child restraint system or booster seat
recommended for the size and weight of the
child. For additional information, see the
"Children in the vehicle" section.
A child's risk of serious or fatal injuries is
significantly increased if the child restraints
are not properly secured in the vehicle and/
or the child is not properly secured in the child
restraint.
GWarning
For your protection, drive only with properly
positioned head restraints.
Adjust the head restraint so that it is as close
to the head as possible and the center of the
head restraint supports the back of the head
at eye level. This will reduce the potential for
injury to the head and neck in the event of an
accident or similar situation.
Seats77Seats, steering wheel and mirrorsZProCarManuals.com