Welcome to the world of Mercedes-Benz
Before you drive off, please familiarize
yourself with your vehicle and read this
manual, especially the safety and warning
notices. This will help you to obtain the
maximum pleasure from your vehicle and
avoid endangering yourself and others.
The equipment or model designation of your
vehicle may differ according to:
R model
R order
R country variant
R availability
Mercedes-Benz is constantly updating its
vehicles to the state of the art.
Mercedes-Benz therefore reserves the right
to introduce changes in the following areas:
R design
R equipment
R technical features
Therefore, you cannot base any claims on the
illustrations or text content in this Operator's
Manual.
The following are integral components of the
vehicle:
R Operator's Manual
R Brief Instructions 1
R Service Booklet
R Equipment-dependent supplements
Keep these documents in the vehicle at all
times. When you sell the vehicle, always pass
the documents on to the new owner.
The technical documentation team at
Daimler AG wishes you safe and pleasant
motoring.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company1 Canada only.4635847082
É4635847082ÆËÍ
ProCarManuals.com
Information for customers in
California
In California, you have the right to exchange
a vehicle or receive a refund of the purchase
or leasing price if Mercedes-Benz USA, LLC
and/or an authorized workshop or
maintenance facility cannot, after several
authorized repairs, rectify considerable
damage to or malfunctions of the vehicle that
are covered by the contractual warranty.
Customers who purchase or lease a vehicle
may have their vehicles repaired within 18
months from delivery or up until an odometer
reading of 29,000 km (i.e. 18,000 miles),
whichever comes first, if:(1)the serious defect or damage can result
in deadly or serious injury to the vehicle
occupants while driving AND this defect
has already been repaired at least twice
AND Mercedes-Benz, LLC has been
informed in writing of the necessity of a
repair.(2)the defect or damage, though less
serious than (1) above, has already been
repaired at least four times AND
Mercedes-Benz has been informed in
writing of the necessity of a repair.(3)the vehicle cannot be used for longer
than 30 calendar days because of repair
work resulting from this or other serious
defects or damage.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Guarantee Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always bring the Service and Guarantee
Booklet with you when bringing the vehicle to
an authorized Mercedes-Benz Center. The
customer service advisor will record every
service for you in the Service and Guarantee
Booklet.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the case of a
breakdown. Your calls to the toll-free
Roadside Assistance Hotline are answered by
our agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
You can find further information in the
Mercedes-Benz Roadside Assistance
Program brochure (USA) or the "Roadside
Assistance" section in the Service and
Warranty booklet (Canada). You will find both
in the vehicle document wallet.
In accordance with standard program
guidelines, Roadside Assistance is prepared
to provide vehicle service up until a
reasonable distance from the next paved
roadway. We will make every effort to assist
in a breakdown situation. However, the
accessibility of your vehicle will be
determined by our authorized Mercedes-Benz
Service technician or the tow service provider
on a case-by-case basis.
Additional charges may be applicable for a
breakdown location determined not to be a
reasonably accessible roadside location as
determined by our authorized technician and
tow service provider.
Change of address or ownership
In the event of a change of address, please
send us the "Notification of Address Change"
in the Service and Guarantee Booklet or
simply call the Mercedes-Benz Customer
Assistance Center (USA) at the hotline
number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (Canada) at
18IntroductionProCarManuals.com
GWarning
The SRS self-check has detected a
malfunction if the + SRS warning lamp:
R does not come on at all
R fails to go out approximately 4 seconds
after the engine was started
R comes on after the engine was started or
while driving
For your safety, Mercedes-Benz strongly
recommends that you have the system
checked as soon as possible at an authorized
Mercedes-Benz Center. Otherwise the SRS
may not be activated when it is needed in an
accident, which could result in serious or fatal
injury. The SRS might also deploy
unexpectedly and unnecessarily which could
also result in injury.
In addition, improper work on the SRS creates
a risk of rendering the SRS inoperative or
causing unintended air bag deployment. Work
on the SRS must therefore only be performed
by qualified technicians. Contact an
authorized Mercedes-Benz Center.
If it is necessary to modify an air bag system
to accommodate a person with disabilities,
contact an authorized Mercedes-Benz Center
for details. USA only: Call our Customer
Assistance Center at 1-800-FOR-MERCedes
(1-800-367-6372) for details.
Safety guidelines for seat belts, belt
tensioners (ETDs) and air bags
GWarning
R Damaged seat belts or seat belts that have
been subjected to stress in an accident
must be replaced. Their anchoring points
must also be checked. Only use seat belts
installed or supplied by an authorized
Mercedes-Benz Center.
R Air bags and pyrotechnic Emergency
Tensioning Devices (ETDs) contain
perchlorate material, which may require
special handling and regard for the
environment. Check your national disposal
guidelines. California residents, see
www.dtsc.ca.gov/HazardousWaste/
Perchlorate/index.cfm .
R Air bags and ETDs are designed to function
on a one-time-only basis. An air bag or ETD
that has deployed must be replaced.
R Do not pass seat belts over sharp edges.
They could tear.
R Do not make any modification that could
change the effectiveness of the seat belts.
R Do not bleach or dye seat belts as this may
severely weaken them. In a crash they may
not be able to provide adequate protection.
R No modifications of any kind may be made
to any components or wiring of the SRS.
R Do not change or remove any component
or part of the SRS.
R Do not install additional trim material, seat
covers, badges, etc. over the steering
wheel hub, front-passenger front air bag
cover, outer sides of the seat backrests,
door trim panels, or door frame trims.
R Do not install additional electrical/
electronic equipment on or near SRS
components and wiring.
R Keep area between air bags and occupants
free of objects (e.g. packages, purses,
umbrellas, etc.).
R Do not hang items such as coat hangers
from the coat hooks or handles over the
door. These items may be thrown around in
the vehicle and cause head and other
injuries when the window curtain air bag is
deployed.
R Air bag system components will be hot after
an air bag has inflated. Do not touch them.
R Never place your feet on the instrument
panel, dashboard, or on the seat. Always
keep both feet on the floor in front of the
seat.
R Improper repair work on the SRS creates a
risk of rendering the SRS inoperative or
causing unintended air bag deployment.
Work on the SRS must therefore only be
performed by qualified technicians.Occupant safety35SafetyZProCarManuals.com
If children open a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and the child could be burned on these
parts.GWarning!
Do not carry heavy or hard objects in the
passenger compartment or trunk unless they
are firmly secured in place.
Unsecured or improperly positioned cargo
increases a child's risk of injury in the event
of
R strong braking maneuvers
R sudden changes of direction
R an accident
If an infant or child is traveling in the vehicle:
XSecure the child using an infant or child
restraint system appropriate to the age and
weight of the childXMake sure that the infant or child is
properly secured at all times while the
vehicle is in motion.
Child restraint systems
Important safety notes
GWarning
Observe "Important safety notes"
( Y page 49).
We recommend all infants and children be
properly restrained using the child restraint
systems at all times while the vehicle is in
motion.
Always use a child restraint system that is
compatible with BabySmart™ on the front-
passenger seat.
The use of infant or child restraints is required
by law in all 50 states, the District of
Columbia, the U.S. territories and all
Canadian provinces.
Infants and children should always be seated
in an infant or child seat restraint system
appropriate for the size and weight of the
child. They must be properly secured in
accordance with the manufacturer's
installation instructions for the infant or child
seat restraint system. All infant and child seat
restraint systems must comply with the US
Federal Motor Vehicle Safety Standards 213
and 225 and Canadian Motor Vehicle Safety
Standards 213 and 210.2.
A statement by the child restraint
manufacturer of compliance with these
standards can be found on the instruction
label on the restraint system. You will also
find the statement in the instruction manual
provided with the child restraint system.
When using an infant restraint system, child
restraint system or booster seat, make sure
to carefully read and follow all manufacturer's
instructions for installation and use.
Please read the warning labels affixed to the
interior of the vehicle or to the infant restraint
or child restraint system.GWarning!
According to accident statistics, children are
safer when properly restrained in the rear
seating positions than in the front seating
position. Thus, we strongly recommend that
children be placed in the rear seats whenever
possible. Regardless of seating position,
children 12 years old and under must be
seated and properly secured in an appropriate
infant restraint, toddler restraint, or booster
seat recommended for the size and weight of
the child.
The infant or child restraint must be properly
secured with the vehicle’s seat belt, the seat
belt and top tether strap, or lower anchors and
top tether strap, fully in accordance with the
child seat manufacturer’s instructions.
Occupants, especially children, should always
sit as upright as possible, wear the seat belt
properly and use an appropriately sized infant
50Children in the vehicleSafety
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Vehicle equipment
i This manual describes all the standard
and optional equipment of your vehicle
which was available at the time of
purchase. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
relevant systems and functions.
SmartKey
Important safety notes
GWarning
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system, and do not give them access
to an unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. They could:
R injure themselves on vehicle parts
R be seriously or fatally injured by extreme
heat or cold
R injure themselves or have an accident with
vehicle equipment that may still be in
operation even after the SmartKey has
been removed from the ignition, such as the
seat adjustment, steering wheel
adjustment or memory function.
If children open a door, they could cause
severe or even fatal injury to other persons; if
they get out of the vehicle, they could injure
themselves when doing so or be seriously or
even fatally injured by any passing traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and a child could be burned on these
parts.
GWarning!
Do not carry heavy or hard objects in the
passenger compartment or cargo
compartment unless they are firmly secured
in place.
Unsecured or improperly positioned cargo
increases a child’s risk of injury in the event
of
R strong braking maneuvers
R sudden changes of direction
R an accident
General notes
If you cannot lock or unlock the vehicle with
the SmartKey then the battery in the
SmartKey is discharged, the SmartKey is
faulty or the starter battery is discharged.
XCheck the battery in the SmartKey and
replace it if necessary ( Y page 64).XUnlock the driver's door using the
mechanical key ( Y page 68).XLock the vehicle using the mechanical key
( Y page 68).XHave the starter battery and the battery
contacts checked at an authorized
Mercedes-Benz Center.
If the SmartKey is faulty, contact Roadside
Assistance or an authorized Mercedes-Benz
Center.
SmartKey functions
General notes
i USA only:
This device complies with Part 15 of the
FCC regulations. Operation is subject to
the following conditions:
1. This device must not cause any harmful
interference, and
2. This device must be able to
accommodate interference that is
62SmartKeyOpening and closing
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received, including interference which
could cause unwanted functions.
Unapproved modifications to this device
may lead to withdrawal of permission to
operate it.
i Canada only:
This device complies with Industry
Canada's RSS210 regulations. Operation is
subject to the following conditions:
1. This device must not cause any harmful
interference, and
2. This device must be able to
accommodate interference that is
received, including interference which
could cause unwanted functions.
Unapproved modifications to this device
may lead to withdrawal of permission to
operate it.
Locking and unlocking centrally
The SmartKey centrally locks/unlocks:
R the doors
R the rear door
R the fuel filler flap
:& To lock the vehicle;% To unlock the vehicle
When unlocking, the turn signals flash once.
When locking, they flash three times.
XTo unlock centrally: press the %
button.If you do not open a door or the rear door or
the tailgate (Cabriolet) within approximately
40 seconds of unlocking the vehicle:
R the vehicle is locked again.
R the theft deterrent locking system is armed
again.XTo lock centrally: press the & button.
Changing the settings of the locking
system
You can change the setting of the locking
system in such a way that only the driver's
door and the fuel filler flap are unlocked. This
is useful if you frequently travel on your own.
XTo change the setting: press and hold
down the % and & buttons
simultaneously for approximately six
seconds until battery check lamp flashes
twice.
The SmartKey now functions as follows:
XTo unlock the driver's door and fuel
filler flap: press the % button once.XTo unlock centrally: press the %
button twice.XTo lock centrally: press the & button.
Restoring the factory settings
XPress the % and & buttons
simultaneously for approximately six
seconds until the battery check lamp
flashes twice.
Mechanical key
General notes
If the vehicle can no longer be unlocked with
the SmartKey, use the mechanical key.
If you use the mechanical key to unlock and
open the driver's door or the trunk lid, the
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Problems with the SmartKeyProblemPossible causes/consequences and M SolutionsYou cannot lock or
unlock the vehicle
using the SmartKey.The SmartKey battery is discharged or nearly discharged.XPoint the tip of the SmartKey at the driver's door handle from a
distance of approximately 1.5 ft (50 cm) and try to unlock or
lock the vehicle again.
If this does not work:
XCheck the SmartKey battery and replace it if necessary
( Y page 64).XLock or unlock the vehicle using the mechanical key
( Y page 68).The SmartKey is faulty.XLock or unlock the vehicle using the mechanical key
( Y page 68).XHave the SmartKey checked at a qualified specialist workshop.You have lost a
SmartKey.XHave the SmartKey canceled at an authorized Mercedes-Benz
Center.XReport the loss immediately to the vehicle insurers.XIf necessary, have the locks changed as well.You have lost the
mechanical key.XReport the loss immediately to the vehicle insurers.XIf necessary, have the locks changed as well.The SmartKey cannot
be turned in the ignition
lock.The SmartKey has been in position 0 for a considerable time.XRemove the SmartKey and reinsert it into the ignition lock.XCheck the battery and charge it if necessary ( Y page 236).XStart the engine.The on-board voltage is too low.XSwitch off non-essential consumers, e.g. seat heating or interior
lighting, and try to turn the SmartKey again.
If this does not work:
XCheck the battery and charge it if necessary ( Y page 236).
or
XJump-start the vehicle ( Y page 238).
or
XConsult a qualified specialist workshop.66SmartKeyOpening and closing
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Doors
Important safety notes
GWarning
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system, and do not give them access
to an unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. They could:
R injure themselves on vehicle parts
R be seriously or fatally injured by extreme
heat or cold
R injure themselves or have an accident with
vehicle equipment that may still be in
operation even after the SmartKey has
been removed from the ignition, such as the
seat adjustment, steering wheel
adjustment or memory function.
If children open a door, they could cause
severe or even fatal injury to other persons; if
they get out of the vehicle, they could injure
themselves when doing so or be seriously or
even fatally injured by any passing traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and a child could be burned on these
parts.
GWarning!
Do not carry heavy or hard objects in the
passenger compartment or cargo
compartment unless they are firmly secured
in place.
Unsecured or improperly positioned cargo
increases a child’s risk of injury in the event
of
R strong braking maneuvers
R sudden changes of direction
R an accident
Unlocking and opening the doors
from the inside
You can open a door anytime from inside the
vehicle even if it has been locked, unless the
child-proof locks ( Y page 54) have been
activated.
If the vehicle has previously been locked with
the SmartKey, opening a door from the inside
will trigger the anti-theft alarm system. To
switch off the alarm ( Y page 59)XFront doors: pull door handle ;.
If the door is locked, locking knob : pops
up. The door is unlocked and can be
opened.XRear doors: pull locking knob : upwards.
The door is unlocked.XPull door handle ;.
Locking and unlocking the vehicle
from the inside
You can centrally lock or unlock the vehicle
from the inside. This feature may be useful if,
for example, you wish to unlock the front-
passenger door from the inside or lock the
vehicle before you pull away.
The central locking button does not lock or
unlock the fuel filler flap.
i You cannot unlock the vehicle centrally
from the inside if the vehicle has been
locked from the outside using the
SmartKey.
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