2011 MERCEDES-BENZ E-CLASS COUPE Owners Manual

Use care products and cleaning agents rec-
ommended and approved by Mercedes-Benz.
! For cleaning your vehicle, do not use any
of the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. aring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film. H
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man-
ner.
! Do not park up the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for afew minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked up. Care of the exterior
Automatic car wash G
WARNING
Braking efficiency is reduced after washing
the vehicle. This could cause an accident. For
this reason, following acar wash, drive with
particular care until the brakes are dry. G
WARNING
The vehicle is braked when the HOLD function
or DISTRONIC PLUS is activated. Therefore,
deactivate the HOLD function and DISTRONIC PLUS before the vehicle is washed in an auto-
matic car wash.
You can wash the vehicle in an automatic car
wash from the very start.
! We recommend automatic car washes
with an adjustable 21
high-pressure pre-
cleaning program. In car washes that use
high water pressures, there is adanger that
as mall quantity of water may leak into the
vehicle.
! Cabriolet: do not treat the vehicle with
hot wax under any circumstances.
! Cabriolet: pull the key out of the ignition
lock when washing the vehicle. This
ensures that the wind deflector on the
windscreen is retracted. The wind deflector
may otherwise be damaged.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
! Make sure that the automatic transmis-
sion is in position Nwhen washing your
vehicle in atow-through car wash. The vehi-
cle could be damagedift he transmission is
in another position.
! Make sure that:
R the side windows and sliding sunroof or
soft top are closed completely.
R the blowerf or the ventilation/heatin gis
switched off (OFF button is depressed).
R the windscreen wiper switch is at posi-
tion 0.
The vehicle could otherwise be damaged.
After using an automatic car wash, wipe off
wax from the windscreen and the wiper
blades. This will prevent smears and reduce
wiping noises caused by residue on the wind-
screen.
21 In accordanc ewith the specification sfor Cabriolet programs. 286
CareMaintenance and care

High-pressure cleaning equipment
G
WARNING
Do not use high-pressure cleaners with circu-
lar-jet nozzles (dirt grinders) to clea nyour
vehicle, in particular the tyres. You could oth-
erwise damage the tyres and cause an acci-
dent.
! Always maintain adistance of at least
30 cm between the vehicle and the high-
pressure cleaner nozzle. Information about
the correc tdistanc eisavailable fro mthe
equipment manufacturer.
Move the high-pressure cleaner nozzle
around when cleaning your vehicle.
Do not aim directly at any of the following:
R tyres
R door gaps, jointse tc.
R soft top (Cabriolet)
R wind deflector net (Cabriolet)
R electrical components
R battery
R connectors
R lights
R seals
R trim elements
R ventilation slots
Damaged seals or electrical components
can lead to leaks or failures.
Cleaningt he wheels !
Do not use acidic wheel cleaning products
to remove brake dust. This could damage
wheel bolts and brake components.
! Do not park up the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for afew minutes after clean-
ing. Braking heats the brake discs and the brake pads/linings, thus drying them. The
vehicle can then be parked up.
Cleaningt he paintwork Scratches, corrosive deposits, areas affected
by corrosion and damage caused by inade-
quate care cannot always be completely
repaired. In such cases, visit aqualified spe-
cialist workshop, e.g. aMercedes-Benz
Service Centre.
X Remove impurities immediately, where
possible, whilst avoiding rubbing too hard.
X Soak insect remains with insect remover
and rinse off the treated areas afterwards.
X Soak bird droppings with water and rinse
off the treated areas afterwards.
X Remove coolant, brake fluid, tree resin,
oils, fuels and greases by rubbing gently
with acloth soaked in petroleum ether or
lighter fluid.
X Use tar remover to remove tar stains.
X Use silicone remover to remove wax.
! Do not affix:
R stickers
R films
R magnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
Care and treatment of mattp aintwork If your vehicle has
aclear matt finish, observe
the following instructions in order to avoid
damage to the paintwork due to incorrect
care.
These notes also apply to light alloy wheels
with aclear matt finish.
! Never polish the vehicle or the light alloy
wheels. Polishing makes the paintwork
shiny. Care
287Maintenance and care Z

!
The following may cause the paint to
become shiny and thus reduce the matt
effect:
R Vigorous rubbing with unsuitablem ate-
rials.
R Frequent use of car washes.
R Washing the vehicle in direct sunlight.
! Never use paint cleaner, buffing or pol-
ishing products, or gloss preserver, e.g.
wax. These products are only suitablef or
high-gloss surfaces. Their use on vehicles
with matt finish leadstoc onsiderable sur-
face damage (shiny, spotted areas).
Alwaysh ave paintwork repairs performed
at aq ualified specialist workshop, e.g. a
Mercedes-Benz Service Centre.
! Do not use wash programs with ahot wax
treatment under any circumstances.
i The vehicle should preferably be washed
by hand using asoft sponge, car shampoo
and plenty of water.
i Use only insect remover and car shampoo
from the range of recommended and
approved Mercedes-Benz care products.
Cleaning the Cabriolets oft topX
Light soiling: you can clean th esoftt op
while it is dry or rinse it with clear water.
X Norma ltoheavy soiling: clean theroof
with abrush and clear water .Clean stains
and other dirt with abrush and aMercedes-
Ben zrecommended and approved cleaning
agent. Always brush from fron ttoback in
the direction of the fabric.
! Never use any of the following to clean the
soft top:
R petrol
R thinner
R tar or stain remover
R other organic solvents
! Remove bird droppings immediately as
they are corrosive and, therefore, can make the soft-top fabric leak. Do not use high-
pressure cleanin
gequipment to clean the
vehicle. Do not use sharp-edged equipment
to remove ice and snow.
Frequent cleanin greduces the resistance to
dirt of the soft top.
To restore this resistance to dirt, clean the
soft top using soft top cleanin gagents that
have been recommended and approved by
Mercedes-Benz.
Incorrec tcleanin gand care ,aswell as ageing,
can cause the soft top seams to leak. Have
the soft-top seams sealed at aqualified spe-
cialist workshop, e.g. at aMercedes-Benz
Servic eCentre.
i Cover the soft top with asuitable cover if
you plan to leave the vehicle outside for a
long period of time.
Cleaning AIRCAP Cleaning th
ewind deflector
Clean the wind deflector on the windscreen
with the soft top closed.
X Apply the parking brak efirmly.
X Vehicles with key: turnthe key to position
2 (Y page 147) in the ignition lock.
X Vehicles with KEYLESS-GO: press the
Start/Stop button twice (Y page 147).
X Open the cover in the lower centre console.
The AIRCAP button is under the cover. X
Press AIRCAP button :.
The wind deflector between the wind-
screen and the soft top is extended. 288
CareMaintenance and care

X
Clean net ;of th ewindd eflecto rwith a
soft brush or amoist cloth. For heavier soil-
ing, clean it with the care and cleaning
agent srecommende dand approved by
Mercedes-Ben zand rins eitwithc lean
water.
! Do not us ehigh-pressure cleaning equip-
ment to clean the net.
Cleanin gthe AIRCA Pdraught stop
Clea nthe AIRCAP draught stop with the soft
top open.
X Vehicles with key: turn the key to position
2 (Y page 147) in the ignition lock.
X Vehicles with KEYLESS-GO: press the
Start/Stop button twice (Y page 147).
X Open the soft top (Y page 86).X
Press rear seat head restraintsb utton:.
The rear seat head restraintsa nd AIRCAP
draught stop rise upwards. X
Cleann et; of the AIRCAP draught stop
with amoist clot htogether with the care
and cleanin gagents recommended and
approved by Mercedes-Benz.
Cleaning the windows G
WARNING
Switc hoff the windscreen wipers and remove
the key from the ignition lock before cleaning
the windscreen or the wiper blades. On vehi-
cles with KEYLESS-GO, press the Start/Stop
button repeatedly until all indicator lamps in
the instrument cluster have gone off. The
windscreen wipers could otherwise move and
injur eyou.
X Clean the inside and outside of the win-
dows with adamp cloth and acleaning
agent that is recommended and approved
by Mercedes-Benz.
! Do not use dry cloths, abrasive products,
solvent sorcleanin gagents containin gsol-
vent stoc lean the inside of the windows.
Do not touch the insides of the windows
with hard objects, e.g. an ice scraper or
ring. There is otherwise arisk of damaging
the windows.
! Clean the water drainage channels of the
windscreen and the rear window at regular
intervals. Deposit ssuch as leaves, petals
and pollen may under certain circumstan-
ces preven twate rfrom draining away.T his
can lead to corrosion damage and damage
to electronic components. Care
289Maintenance and care Z

Cleaning th
ewiper blades G
WARNING
Switch off th ewindscree nwipers and remove
the key fro mthe ignition lock before cleaning
the windscreen or the wiper blades. On vehi-
cles with KEYLESS-GO, press the Start/Stop
button repeatedly until all indicator lamps in
the instrument cluster have gone off. The
windscreen wipers could otherwise move and
injure you.
! Do not pull on the wiper blade. Otherwise,
the wiper blade could be damaged.
! Do not clean wiper blades too often and
do not rub them too hard. Otherwise, the
graphite coating could be damaged. This
could cause wiper noise.
X Fold the wiper arms away from the wind-
screen.
X Cleant he wiper blades carefully using a
damp cloth.
X Fold the windscreen wipers back again
before switching on the ignition.
! Hold the wiper arm securely when folding
back. The windscreen could be damaged if
the wiper arm hits against it suddenly.
Cleaningt he exterior lighting X
Cleant he plastic lenses of the exterior
lighting using awet sponge and amild
cleaning agent, e.g. Mercedes-Ben zcar
shampoo or cleanin gcloths.
! Only use cleanin gagents or cleaning
cloth sthata re suitable for plastic lenses.
Unsuitable cleanin gagents or cleaning
cloth scould scratch or damag ethe plastic
lenses of th eexteri or lighting. Cleaning th
esensors X
Clean sensors :of th edriving systems
wit hw ater, car shampoo and asoftc loth.
! If you clean the sensors with ahigh-pres-
sure cleaner, mak esure that you keep a
distanc eofatl east 30 cm between the
vehicle and the high-pressure cleaner noz-
zle. Information about the correc tdistance
is available fro mthe equipment manufac-
turer.
Cleaningt he reversing camera Example: Coupé
X
Use clear water and asoft cloth to clean
camera lens :.
! Do not clean the camera lens and the area
around the reversing camera with ahigh-
pressure cleaner. 290
CareMaintenance and care

Cleaning th
eexhaust tail pipes Impurities combined wit
hthe effect sofroad
grit and corrosive environmental factors may
cause flash rust to form on the surface. You
can restore the original shine of the exhaust
tail pip ebycleaning it regularly ,especially in
winter and after washing.
! Do not clea nthe exhaust tail pipes with
alkaline-based cleaning agents, such as
wheel cleaner.
X Cleant he exhaust tail pipes with achrome
care product tested and approved by
Mercedes-Benz.
Cleaningt he trailer tow hitch The ball coupling must be cleaned if it
becomes dirty or corroded.
X Remove any rust using awire brush.
X Remove dirt with aclean, lint-free cloth or
ab rush.
! Do not clean the ball coupling with ahigh-
pressure cleaner. Do not use solvents. X
After cleaning, lightly oil or grease ball cou-
pling :.
X Check that the vehicle's trailer tow hitch is
working properly.
! Observe the note on care provided by the
trailer manufacturer.
i Maintenanceoft he ball coupling and
trailer tow hitch can also be performed at
aq ualified specialist workshop, e.g. a
Mercedes-Ben zService Centre. H
Environmental note
Dispose of oily and greasy cloths in an envi-
ronmentally-responsible manner. Interior care
Cleaningt he display X
Before cleaning the display, make sure that
it is switched off and has cooled down.
X Cleant he displays urface using acommer-
cially-available microfibre cloth and TFT/
LCD displayc leaner.
X Dry the displays urface usingadry micro-
fibre cloth.
! For cleaning, do not use any of the fol-
lowing:
R alcohol-based thinner or petrol
R abrasive cleaning agents
R commercially-available household clean-
ing agents
These may damage the displays urface. Do
not put pressure on the displays urface
when cleaning. This could lead to irrepara-
ble damage to the display.
Cleaningt he plastic trim G
WARNING
When cleaning the steering wheel boss and
dashboard, do not use cockpit sprays or
cleaning agents containing solvents. Cleaning
agents containing solvents cause the surface
to become porous, and as aresult plastic
parts may break away and be thrown around
the interior when an airbag is deployed, which
may result in severe injuries.
! Do not affix the following to plastic surfa-
ces:
R stickers
R films
R scented oil bottles or similar items
You could otherwise damage the plastic. Care
291Maintenance and care Z

!
Do not allowc osmetics, insect repellent
or sunscreen to come in contact with the
plastic trim. This maintains the high-quality
look of the surfaces.
X Wipe the plastic trim with adamp, lint-free
cloth, e.g. amicrofibre cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
The surface may change colour tempora-
rily. Wait until the surface is dry again.
Cleaning wooden trim and trim pieces X
Wipe the wooden trim and trim pieces with
ad amp, lint-free cloth, e.g. amicrofibre
cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
! Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, pol-
ishes or waxes. There is otherwise arisk of
damaging the surface.
Cleaning the seat covers !
Do not use microfibre cloths to clean gen-
uine leather, artificial leather or
Alcantara® covers. If used often, these can
damage the cover.
! Observe the following when cleaning:
R clean genuine leather covers carefully
with adamp cloth and then wipe the cov-
ers down with adry cloth. Make sure that
the leather does not become soaked. It
may otherwise become rough and
cracked. Only use leather care agents
that have been tested and approved by
Mercedes-Benz.Y ou can obtain these
from aqualified specialist workshop, e.g.
aM ercedes-Benz Servic ecentre.
R clean artificial leather covers with acloth
moistened with asolution containing 1%
detergent (e.g. washing-up liquid). R
clean cloth covers with amicrofibre cloth
moistened with asolution containing 1%
detergent (e.g. washing-up liquid). Rub
carefully and always wipe entire seat sec-
tions to avoid leaving visible lines. Leave
the seat to dry afterwards. Cleaning
results depend on the type of dirt and
how long it has been there.
R clean Alcantara® covers with adamp
cloth. Make sure you wipe entires eat
section stoavoid leaving visible lines.
i Note that regular care is essential to
ensure that the appearance and comfor tof
the covers is retaine dovertime.
Cleaning th eseat belts X
Use clean ,lukewarm water and soap solu-
tion.
! Do not clean the seat belts using chemical
cleaning agents. Do not dry the seatbelts
at temperatures above 80 †orbyexposing
them to direc tsunlight. 292
CareMaintenance and care

Useful information
............................294
Wher ewillIfind...? ........................... 294
Flat tyre ............................................. 296
Battery ............................................... 305
Jump-starting .................................... 309
Towing and tow-starting ..................310
Electrical fuses ................................. 313 293Breakdown assistance