Page 137 of 337

Problems with the engine
Problem Possible causes/consequences and
M Solutions
The engine does not
start. The HOLD function or DISTRONIC PLUS is activated.
X
Deactivate the HOLD function (Y page 165) or DISTRONIC
PLUS (Y page 154).
X Try to start the engine again. The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
X Before attempting to start the engine again, turn the key in the
ignition back to position 0or press the Start/Stop button
repeatedly until all indicator lamps in the instrumen tcluster go
out.
X Try to start the engine again (Y page 130). Avoid excessively
long and frequent attempts to start the engine as this will drain
the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop, e.g. a Mercedes-Benz
Service Centre. The engine does not
start
.The starter motor
can be heard. The
reserve fuel warning
lamp is lit and the fuel
gauge display shows 0. The fuel tank is empty.
X
Refuel the vehicle. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the starter battery is too
weak or discharged.
X
Jump-start the vehicle (Y page 294).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop, e.g. a Mercedes-Benz
Service Centre. The starter motor was exposed to a thermal load that was too high.
X
Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop, e.g. a Mercedes-Benz
Service Centre. 134
DrivingDriving and parking
Page 138 of 337

Problem Possible causes/consequences and
M Solutions
Vehicles with a petrol
engine:
The engine is not run-
ning smoothly and is
misfiring. There is a malfunction in the engine electronics or a mechanical
component of the engine management system.
X
Only depress the accelerator pedal slightly.
X Have the cause rectified immediately at a qualified specialist
workshop, e.g. a Mercedes-Benz Service Centre.
Otherwise, non-combusted fuel may get into the catalytic con-
verter and damage it. The coolant tempera-
ture display is showing
more than 120 †. The
coolant warning lamp
may also be lit and a
warning tone may
sound. The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
X Stop as soon as possible and allow the engine and the coolant
to cool down.
X Check the coolant level (Y page 268). Observe the warning
notes as you do so and top up the coolant if necessary. If the coolant level is correct, the radiator fan may be faulty. The
coolant is too hot and the engine is no longer being cooled suffi-
ciently.
X At coolant temperatures under 120 †, drive on to the nearest
qualified specialist workshop e.g. to a Mercedes-Benz Service
Centre.
X Avoid heavy loads on the engine as you do so, e.g. driving on
mountain roads and stop/start driving. Automatic transmission
Important safety notes
G
Risk of accident
The movement of the pedals must not be
impaired in any way. Do not keep any objects
in the driver's footwell. Make sure that floor-
mats or carpets are correctly secured and
that there is sufficient clearance for the ped-
als.
Do not place several floormats on top of one
another. G
Risk of accident
Do not change down for additional engine
braking on a slippery road surface. This could
cause the drive wheels to lose their grip and
the vehicle could skid. This could cause you to lose control of your vehicle and cause an
accident. Automatic transmission
135Driving and parking Z
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Selector lever
Overview of transmission positions Selector lever in AMG vehicles with P button
P Park position with parking lock
R Reverse gear
N Neutral
D Drive
Transmission position and drive pro-
gram display :
Transmission position display
; Drive program display
The current transmission position and drive
program appear in the multifunction display. DIRECTS
ELECT lever
Overview of transmission positions The DIRECT SELECT leve
ris on the right of the
steering column. P
Park position with parking lock
R Reverse gear
N Neutral
D Drive
i The DIRECT SELECT lever always returns
to its original position. The current trans-
mission position P,R, Nor Dappears in the
transmission position display
(Y page 136) in the multifunction display.
Engaging parkp osition P X
Push the DIRECT SELECT lever in the direc-
tion of arrow P.
i The automatic transmission shifts auto-
matically into park position Pif you open
the driver's door when the vehicle is sta-
tionary or driving at very low speed, and the
transmission is in position Dor R.
i If you depress the brake pedal and push
the DIRECT SELECT lever up or down, the
parking loc kis disengaged and the trans-
mission shifts to neutral N.
If you want to shift from park position P
directly to Ror D, depress the brake and
push the DIRECT SELECT lever up or down
past the first point of resistance.
! If the engine speed is too high, do not shift
the automatic transmission directly from
D to R, from Rto Dor directly to P. Other-
wise, the automatic transmission could be
damaged. 136
Automatic transmissionDriving and parking
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Engaging reverse gear R
!
Only shif tthe automatic transmission to
R when the vehicle is stationary.
X Push the DIRECT SELECT lever up past the
first point of resistance.
Neutral N with ECO start/stop function
activated The ECO start/stop function switches the
engine off automatically if the vehicle is
braked to a standstill when in neutral Nand
the brake is still depressed.
For further information on the ECO start/stop
function: (Y page 131).
Shifting to neutral N X
Push the DIRECT SELECT lever up or down
to the first point of resistance.
Transmission position D with ECO
start/stop function activated The ECO start/stop function switches the
engine off automatically if the vehicle is
braked to a standstill when in transmission
position Dand the brake is still depressed.
For further information on the ECO start/stop
function (Y page 131).
Shifting to transmission position D X
Push the DIRECT SELECT lever down past
the first point of resistance. Transmission position display
The current transmission position is shown in
the multifunction display. :
Transmission position
i The arrows in the transmission position
display show how and into which transmis-
sion positions you can change using the
DIRECT SELECT lever.
! If the transmission position display in the
multifunction display is not working, you
should pull away carefully to check whether
the desired transmission position is
engaged. Ideally, you should select trans-
mission position Dand drive program Eor
S. Do not restrict the shift range. Transmission positions
B
Park position
Prevents the vehicle from rolling
away when stopped. Do not shift
the transmission into position
P (Y page 147) unless the vehicle
is stationary.
The automatic transmission shifts
to Pautomatically if you:
R remove the key
R switch off the engine when in R
or Dand open one of the front
doors C
Reverse gear
Only shift the transmission to
R
when the vehicle is stationary. Automatic transmission
137Driving and parking Z
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A
Neutral
Do not shift the transmission to
N
while driving. Otherwise, the auto-
matic transmission could be dam-
aged.
If ESP ®
is deactivated or faulty:
only shift the transmission to posi-
tion Nif the vehicle is in dange rof
skidding, e.g. on icy roads.
If you switch off the engine using
the key or the Start/Stop button,
the automatic transmission shifts
to neutral Nautomatically.
! Rolling in neutral Ncan lead to
damage to the transmission. 7
Drive
The automatic transmission
changes gear automatically. All
forward gears are available.
Changing gears
The automatic transmission shifts to the indi-
vidual gears automatically when it is in trans-
mission position D.This automatic gearshift-
ing behaviouri s determined by:
R a shift range restriction, if selected
R the selected drive program (Y page 138)
R the position of the accelerator pedal
R the road speed Driving tips
Accelerator pedal position Your style of driving influences how the auto-
matic transmission shifts gear:
R little throttle: early upshifts
R more throttle: late upshifts AMG vehicles When shifting down, the double-clutch func-
tion is active regardless of the currently selec-
ted drive program. The double-clutch function
reduces load change reactions and is condu-
cive to a sporty driving style. The sound gen-
erated by the double-clutch function depends
on the drive program selected.
Kickdown
Use kickdown for maximum acceleration.
X
Depress the accelerator pedal beyond the
pressure point.
The transmission shifts to a lower gear
depending on the engine speed.
X Ease off the accelerator pedal once the
desired speed is reached.
The automatic transmission shifts back up. Program selector button
General notes The program selector button allows you to
choose between different driving character-
istics.
Program selector button (example)
E
Economy Comfortable, economical
driving
S
Sport Sporty driving style
M
Manual Manual gearshifting138
Automatic transmissionDriving and parking
Page 142 of 337

i
Further information on the "Automatic
drive program" (Y page 139).
X Press program selector button :repeat-
edly until the letter for the desired gearshift
program appears in the multifunction dis-
play.
i The automatic transmission switches to
automatic drive program Eeach time the
engine is started.
AMG vehicles Program selector with manual drive program
C
Controlled
Efficiency Comfortable, economical
driving
S
Sport Sporty driving style
S+
SportPlus Extremely sporty driving
style
M
Manual Manual gearshifting
RS
RACE
START Optimal vehicle accelera-
tion from a standstill
i
For further information on "Drive pro-
gram" (Y page 139).
X Turn program selector :until the desired
drive program appears in the multifunction
display in the speedometer.
The drive program indicator on program
selector :lights up in red. i
The automatic transmission switches to
automatic drive program Ceach time the
engine is started.
i RScannot be selected during normal driv-
ing. For further information on RACE START
(Y page 166). Steering wheel gearshif
tpaddles :
Left-hand steering wheel gearshift paddle
; Right-hand steering wheel gearshift pad-
dle
You can restrict or derestrict the shift range
by using the steering wheel gearshift paddles.
You can change gea ryourself by using the
steering wheel gearshift paddle in the manual
drive program.
i You can only change gear with the steer-
ing wheel gearshift paddles when the trans-
mission is in position D. Automatic drive program
Drive program E(drive program Con AMG
vehicles) is characterised by the following:
R comfort-oriented engine and automatic
transmission settings
R optimal fuel consumption resulting from
the automatic transmission shifting up
sooner
R the vehicle pulling away more gently in
forward and reverse gears, unless the
accelerator pedal is depressed fully Automatic transmission
139Driving and parking Z
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R
increased sensitivity. This improves driving
stability on slippery road surfaces, for
example.
R the automatic transmission shifting up
sooner. This results in the vehicle being
drive natl ower engine speeds and the
wheels being less likely to spin.
Drive program S(drive programs Sand S+on
AMG vehicles) is characterised by the follow-
ing:
R sporty engine and automatic transmission
settings
R the vehicle pulling away in first gear
R the automatic transmission shifting up
later
R as a result of the later automatic transmis-
sion shift points, the fuel consumption may
be higher Shift ranges
Introduction i
OnAMG vehicles andvehicles with
steering wheel gearshift paddles, you
can restrict or derestrict the shift range
using the steering wheel gearshift paddles.
When the automatic transmission is in posi-
tion D, it is possible to restrict or derestrict
the shift range (Y page 140).
The shift range selected is shown in the mul-
tifunction display .The automatic transmis-
sion shifts only as far as the selected gear. Driving situations
=
You can use the engine's braking
effect. 5
To use the braking effect of the
engine on downhill gradients and
for driving:
R
on steep mountain roads
R in mountainous terrain
R in arduous conditions 4
To use the braking effect of the
engine on extremely steep downhill
gradients and on long downhill
stretches
Restricting the shift range
X
Pull the left-hand steering wheel gearshift
paddle.
The automatic transmission shifts down
one gear and restricts the shift range to the
relevant gear.
i If the engine exceeds the maximum
engine speed when shifting down, the auto-
matic transmission protects against engine
damage by not shifting down.
i If the maximum engine speed for the shift
range is reached and you continue to accel-
erate, the automatic transmission shifts up
in order to prevent the engine from over-
revving, even if the shift range is restricted.
Derestricting the shift range X
Pull the right-hand steering wheel gearshift
paddle.
The shift range is derestricted.
Clearing the shift range restriction X
Pull the right-hand steering wheel gearshift
paddle until the number for the gear disap-
pears from the multifunction display.
or
X Shift the transmission to position D.
The automatic transmission shifts from the
current shift range directly to D.140
Automatic transmissionDriving and parking
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Selecting the ideal shift range
X
Pull the left-hand steering wheel gearshift
paddle and hold it in position.
The automatic transmission shifts to the
gear which allows optimum acceleration
and deceleration. To do this, the automatic
transmission shifts down one or more
gears. Manual drive program
Switching on the manual drive program AMG vehicles and vehicles with
aDIRECT
SELECT lever: you can select manual drive
program Musing the program selector or the
program selector button. In manual drive pro-
gram M, you can change gear yourself using
the steering wheel gearshif tpaddles if the
transmission is in position D.
X Press the program selecto rbutton
(Y page 138) repeatedly until Mappears in
the multifunction display.
X AMG vehicles: turn the program selector
(Y page 139) until Mappears in the multi-
function display.
The indicator Mon the program selector
lights up in red.
Upshifting X
Pull the right-hand steering wheel gearshift
paddle (Y page 139).
The automatic transmission shifts up to the
next gear.
Vehicles with AMG engines
! In manual gearshif tprogram M, the auto-
matic transmission does not shift up auto-
matically even when the engine limiting
speed for the current geari s reached.
When the engine limiting speed is reached,
the fuel supply is cut to prevent the engine
from overrevving. You must make sure that
the engine speed does not reach the red area of the rev counter. Otherwise, there is
a risk of engine damage.
X Shift up a gear if the colour in the multi-
function display in the speedometer
changes to red and UP appears in the rev
counter.
Downshifting X
Pull the left-hand steering wheel gearshift
paddle (Y page 139).
The automatic transmission shifts down to
the next gear.
i If you slow down or stop without shifting
down, the automatic transmission auto-
matically shifts down.
i For maximum acceleration, pull the left-
hand steering wheel gearshift paddle until
the transmission selects the optimum gear
for the current speed.
Kickdown i
Vehicles with an AMG engine: it is not
possible to use kickdown in manual drive
program M.
You can also use kickdown for maximum
acceleration in manual drive program M.
X Depress the accelerator pedal beyond the
pressure point.
The transmission shifts to a lower gear
depending on the engine speed.
X Shift back up once the desired speed is
reached.
Switching off the manual drive program X
Standard vehicles with the DIRECT
SELECT lever: press the program selector
button (Y page 138) until Eor Sis shown
in the multifunction display.
X AMG vehicles: turn the program selector
(Y page 139) until C,Sor S+ appears in the
multifunction display. Automatic transmission
141Driving and parking Z