Page 145 of 337

Problems with the transmission
Problem Possible causes/consequences and
M Solutions
The transmission has
problems shifting gear. The transmission is losing oil.
X
Have the transmission checked at a qualified specialist work-
shop, e.g. a Mercedes-Benz Service Centre, immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least 10 seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist work-
shop, e.g. a Mercedes-Benz Service Centre, immediately. Refuelling
Important safety notes
G
Risk of explosion
Fuel is highly flammable. Fire, naked flames
and smoking are therefore prohibited when
handling fuels.
Switch off the engine and the auxiliary heating
before refuelling. G
Risk of injury
Do not come into contact with fuels.
It is hazardous to your health if your skin
comes into direct contact with fuels or you
breathe in fuel vapours. G
Risk of fire
Do not use petrol to refuel vehicles with a die-
sel engine. Do not mix diesel with petrol. This
would result in damage to the fuel system and
engine, which could lead to a vehicle fire.
! Do not use petrol to refuel vehicles with a
diesel engine. Do not use diesel to refuel vehicles with a petrol engine. Even a small
quantity of the wrong fuel will damage the
fuel system and engine.
! Do not switch on the ignition if you acci-
dentally refuel with the wrong fuel. Other-
wise, the fuel will enter the fuel lines. Notify
a qualified specialist workshop and have
the fuel tank and fuel lines drained com-
pletely. Petrol (EN 228)
Fuel grade !
Only refuel using unleaded premium-
grade petrol with at least
95 RON/85 MON, which conforms to Euro-
pean standard EN 228 or an equivalent
specification.
! Do not use the following:
R E85 (petrol with 85 % ethanol)
R E100 (100 % ethanol)
R M15 (petrol with 15 % methanol) 142
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R
M85 (petrol with 85 % methanol)
R M100 (100 % methanol)
R diesel
Do not mix these fuels with petrol and do
not use any special additives. Otherwise,
this can lead to damage to the engine. This
does not include additives for the removal
and prevention of residue build-up on the
inlet valves.
! Use a filter when adding fuel from a fuel
can. The fuel lines and/or the diesel injec-
tion system could otherwise be blocked by
particles from the fuel can.
i If the recommended fuel is not available,
but only as a temporary measure, you may
also use regular unleaded petrol,
91 RON/82.5 MON. This may reduce
engine performance and increase fuel con-
sumption. Avoid driving at full throttle.
In some countries, the fuel grade available
may not be adequate and could cause res-
idue to build up around the inlet valves. In
such cases, and in consultation with a
Mercedes-Benz Service Centre, the petrol
may be mixed with the additive recommen-
ded by Mercedes-Ben z(part no.
A000989254510). You must observe the
notes and mixing ratios specified on the
container.
For further information on "Fuel", see
(Y page 319).
AMG vehicles !
Only refuel using super-grade unleaded
petrol with at least 98 RON/88 MON,
which conforms to European standard EN
228 or equivalent.
You can otherwise impair engine output or
damage the engine.
i If the recommended fuel is not available
and only as a temporary measure, you may
also use premium-grade unleaded petrol,
95 RON/85 MON. This may reduce engine performance and increase fuel consump-
tion. Avoid driving at full throttle.
! In emergencies, and only when the rec-
ommended fuel is not available, you may
also use standard unleaded petrol,
91 RON/82.5 MON.
However, using this fuel results in consid-
erably higher petrol consumption and sig-
nificantly reduced engine performance.
Avoid driving at full throttle.
If no fuel other than regular petrol with
91 RON/82.5 MON or a lower grade is per-
manently available, you should have the
vehicle adapted to run on this fuel by the
local after-sales service centre.
CLS 350 BlueEFFICIENCY !
Only refuel using unleaded, sulphur-free
premium-grade petrol with at least
95 RON/85 MON, which conform stoEuro-
pean standard EN 228 or an equivalent
specification.
You can otherwise impai rengine outpu tor
damage the engine.
i In some countries, the available petrol
may not be sufficiently low in sulphur. This
fuel can temporarily produce unpleasant
odours, especially on short journeys. As
soon as sulphur-free fuel (sulphur content
<10p pm) is used for refuelling, the odours
are reduced. Diesel (EN 590, DIN 51628)
Fuel grade !
Only refuel with diesel that conforms to
European standard EN 590 or German
standard DIN 51628 or equivalent. You can
otherwise impair engine output or damage
the engine.
! Vehicles with diesel particle filters: in
countries outside the EU, only use low sul-
phur Euro diesel with a sulphur conten tof Refuelling
143Driving and parking Z
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under 50 ppm
.Otherwise, the emission
control syste mcould be damaged.
! Vehicles without adiesel particle fil-
ter: the engine oil should be changed more
frequently in countries in which diesel with
a higher sulphur conten tis available. More
information about intervals for changing
the engine oil can be obtained from any
Mercedes-Benz Service Centre.
! Using fuel that does not conform to Euro-
pean standard EN 590 or German standard
DIN 51628 can lead to increased wear,
engine damage and damage to the exhaust
system.
Do not use the following:
R marine diesel
R heating oil
R bio-diesel
R vegetable oil
R petrol
R paraffin
R kerosene
Do not mix these fuels with diesel fuels and
do not use any special additives. Other-
wise, this can lead to damage to the engine.
This excludes flow improver, see "Low out-
side temperatures".
! Use a filter when adding fuel from a fuel
can. Otherwise, the fuel lines and/or the
diesel injection system could be blocked by
particles from the fuel can.
For further information on "Fuel", see
(Y page 319).
Low outside temperatures Diesel fuel with improved cold flow qualities
is available during the winter months. In
Europe, various climate-dependent low-tem-
perature classes are defined in EN 590. Refu-
elling with diesel fuel which complies with the
climatic specifications of standard EN 590
can help to prevent operating problems. At
exceptionally low temperatures, it is possible that the flow properties of the fuel may be
inadequate. This also applies to fuel that has
not been adapted to suit the climatic condi-
tions, e.g. diesel fuel from warmer regions.
i
Further information about country-spe-
cific fuel properties can be obtained from
oil companies, e.g. at filling stations.
Flow improver Flow improvers can be added to improve the
cold resistance of diesel fuel. The effective-
ness of a flow improver is not guaranteed with
every fuel.
Correct dosage and thorough mixing are deci-
sive factors in ensuring improvement in low-
temperature resistance. Under certain cir-
cumstances, an excessive dosage may
actually decrease low-temperature resist-
ance and should therefore be avoided.F ollow
the manufacturer's dosing instructions.
Mix the additive with the diesel in good time,
before the flow properties of the diesel
become inadequate. Malfunctions can other-
wise only be rectified by heating the entire
fuel system, e.g. by parking the vehicle in a
heated garage.
Observe the information provided by the man-
ufacturer when using a flow improver. Only
use flow improvers that have been tested and
approved by Mercedes-Benz. You can obtain
further information from any Mercedes-Benz
Service Centre. Refuelling
Fuel filler flap The fuel filler flap is unlocked or locked auto-
matically when you open or close the vehicle
with the key or using KEYLESS-GO.
The fuel filler flap is located to the rear on the
right. The position of the fuel filler cap is dis-
played in the instrument cluster
8.The
arrow next to the filling pump indicates the
side of the vehicle. 144
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:
To open the fuel filler flap
; To insert the fuel filler cap
= Tyre pressure table
? Fuel type
Opening X
Press the fuel filler flap in the direction of
arrow :.
The fuel filler flap opens slightly.
X Open the fuel filler flap.
X Turn the fuel filler cap anti-clockwise and
remove it.
X Insert the fuel filler cap into the holder
bracket on the inside of filler flap ;.
X Completely insert the fuel pump nozzle into
the filler neck and refuel.
X Only fill the tank until the pump nozzle
switches off.
! Overfilling the fuel tank could damage the
fuel system.
Closing X
Replace the fuel filler cap and turn it clock-
wise. The fuel filler cap audibly engages.
X Close the fuel filler flap.
i Close the fuel filler flap before locking the
vehicle. Alocking pin otherwise prevents
the fuel filler flap from closing after the
vehicle has been locked. Fuel filler flap emergency release
G
Risk of injury
The edges on the inside of the vehicle body
can be sharp. You could injure yourself when
using the fuel filler flap emergency release.
Avoid contact with the edges on the inside of
the vehicle body.
The emergency release is located in the boot
behind the side trim on the right-hand side,
when viewed in the direction of travel.
X Open the boot lid.
X Slide down the luggage net.
X Open the side trim. X
Detach the emergency release from
retainer :.
X Pull the emergency release in the direction
of arrow ;.
The fuel filler flap is unlocked.
X Open the fuel filler flap. Refuelling
145Driving and parking Z
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Problems with the fuel and fuel tank
Problem Possible causes/consequences and
M Solutions
Fuel is leaking from the
vehicle.
G
Risk of explosion or fire
The fuel line or the fuel tank is defective.
X Turn the key to position 0(Ypage 129) in the ignition lock
immediately and remove it.
X Do not restart the engine under any circumstances.
X Consult a qualified specialist workshop. The fuel filler flap can-
not be opened. The fuel filler flap is not unlocked.
or
The key batteries are discharged.
X
Unlock the vehicle using the emergency key element
(Y page 69).
X Open the boot lid.
X Manually unlock the fuel filler flap using the emergency release
(Y page 145). 146
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Problem Possible causes/consequences and
M Solutions
The fuel filler flap is unlocked, but the opening mechanism is jam-
med.
X
Consult a qualified specialist workshop. The engine will not
start. The fuel tank of a vehicle with a diesel engine has been run com-
pletely dry.
X Refuel the vehicle with at least 5litres of diesel.
X Turn the ignition on for at least 10 seconds (Y page 129).
X Start the engine continuously for up to 10 seconds until it runs
smoothly.
or
X Start the engine via the touch-star tfunction .To do this, turn the
key to position 3(Ypage 129) in the ignition lock and then
release it immediately.
If the engine does not start:
X Turn the ignition on again for approximately 10 seconds
(Y page 129).
X Start the engine again continuously for up to 10 seconds until
it runs smoothly.
or
X Start the engine again via the touch-start function.
If the engine does not start after three attempts:
X Consult a qualified specialist workshop. Parking
Important safety notes
G
Risk of accident
Only remove the key from the ignition lock
when the vehicle is stationary, as you cannot
steer the vehicle when the key is removed.
Never leave children unsupervised in the vehi-
cle. They could release the parking brake. This
could lead to a serious or fatal accident. G
Risk of fire
Under no circumstances should the exhaust
system come into contact with flammable
materials such as dry grass or petrol, for
example. Do not park the vehicle on dry grass- land or harvested grain fields. The hot exhaust
system could otherwise ignite the flammable
material and set the vehicle on fire.
To ensure that the vehicle is secured against
rolling away unintentionally:
R the parking brake must be applied.
R the transmission must be in position Pand
the key must be removed from the ignition
lock.
R on steep uphill or downhill gradients, turn
the front wheels towards the kerb. Parking
147Driving and parking Z
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Switching off the engine
Important safety notes G
Risk of accident
If the engine is not running, there is no power
assistance for the steering and brakes. Steer-
ing and braking then requires significantly
greater effort.
As a result, you might lose control of the vehi-
cle, cause an accident and injure yourself and
others.
Therefore, do not switch off the engine while
you are driving.
Vehicles with automatic transmission X
Apply the parking brake firmly.
X Standard vehicles: shift the transmission
to P. Selector lever in AMG vehicles with P button
X AMG vehicles: pressPbutton :.
Using the key
X Turn the key to position 0in the ignition
lock and remove it.
The immobiliser is activated.
i If you switch the engine off with the trans-
mission in position Ror D, the automatic
transmission shifts to Nautomatically.
If you then open the driver's door or the
front-passenger door or remove the key
from the ignition, the automatic transmis-
sion shifts to P. If you shift the automatic transmission to
N
before switching off the engine, the auto-
matic transmission remains in Neven when
a door is opened.
Using KEYLESS-GO
X Press the Start/Stop button (Y page 129).
The engine stops and all the indicator
lamps in the instrumen tcluste rgo out.
i When the driver's door is closed, this cor-
responds to key position 1. When the driv-
er's door is open, this corresponds to key
position 0, "key removed".
i If you use the Start/Stop button to switch
off the engine, the automatic transmission
shifts to Nautomatically. If you then open
the driver's or front-passenger door, the
automatic transmission shifts to P.
i The engine can be turned off while the
vehicle is in motion by pressing and holding
the Start/Stop button for three seconds.
This function operates independently from
the ECO start/stop automatic engine
switch-off function. Parking brake148
ParkingDriving and parking
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X
To apply: depress parking brake ;firmly.
The J indicator lamp in the instrument
cluster lights up if the engine is running.
X To release: depress the brake pedal and
keep it depressed.
X Pull release handle :.
The J indicator lamp in the instrument
cluster goes out. Parking up the vehicle
If you leave the vehicle parked up for longer
tha nfour weeks, the battery may be damaged
by exhaustive discharge.
X Disconnect the battery (Y page 292) or
connect it to a trickle charger.
i You can obtain information about trickle
chargers from a qualified specialist work-
shop, e.g. a Mercedes-Benz Service
Centre.
If you leave the vehicle parked up for longer
than six weeks, the vehicle may suffer dam-
age as a result of lack of use.
X Visit a qualified specialist workshop and
seek advice. Driving tips
General driving tips
Rolling with the engine switched off G
Risk of accident
Never switch the engine off while the vehicle
is in motion.
There is no power assistance for the steering
and the service brake when the engine is not
running.
You will require considerably more effort to
steer and brake, and you could therefore lose
control of the vehicle and cause an accident. Engine oil
! Vehicles with adiesel particle filter:
If the vehicle is mostly driven for short dis-
tances, it is possible that malfunctions may
occur during the automatic cleaning of the
diesel particle filter. This can lead to engine
damage. Therefore, if you frequently drive
short distances, make sure to drive on
motorways or country roads for 20 minutes
at least every 500 km. Brakes
Important safety notes G
Risk of accident
Do not change down for additional engine
braking on a slippery road surface. This could
cause the drive wheels to lose their grip and
the vehicle could skid. G
Risk of accident
Make sure that other road users are not
endangered by your braking.
Downhill gradients On long and steep downhill gradients, espe-
cially if the vehicle is laden, you must select
shift range
1,2or 3in good time.
i This also applies if you have activated
cruise control, SPEEDTRONIC or DIS-
TRONIC PLUS.
This will use the braking effect of the engine,
so less braking will be required to maintain
the speed. This relieves the load on the brake
system and prevents the brakes from over-
heating and wearing too quickly. If you need
additional braking, depress the brake pedal
repeatedly rather than continuously. Driving tips
149Driving and parking Z