2011 MERCEDES-BENZ C-CLASS SALOON Owners Manual

Problem (display message)
............147
Remote control .............................. 144
Axle load, permissible (traile rtow-
ing) ...................................................... 389 B
Bag hook ............................................ 308
Ball coupling Folding in ....................................... 218
Folding out ..................................... 217
BAS (Brake Assist System) .................73
Basic settings see Settings
BAS PLUS (Brake Assist System
PLUS) .................................................... 73
Battery (key) Checking .......................................... 87
Important safety notes ....................86
Replacing ......................................... 87
Battery (vehicle)
Charging ........................................ 349
Connecting .................................... 348
Disconnecting ................................ 348
Display message (12-button mul-
tifunctio nsteering wheel) ..............271
Display message (4-button multi-
function steering wheel) ................269
Important safety notes ..................346
Jump starting ................................. 350
Location ......................................... 347
Removing/fitting ........................... 348
Belt
see Seat belt
Belt force limiters (activation) ...........47
Belt tensioner Activation ......................................... 47
Function .......................................... .56
Blind Spo tAssist
Activating/deactivating .................238
Display message (12-button mul-
tifunctio nsteering wheel) ..............276
Notes/function .............................. 205
Trailer towing ................................. 207
see Active Blind Spot Assist Bonnet
Closing .......................................... .323
Display message (12-button mul-
tifunctio nsteering wheel) ..............286
Display message (4-button multi-
function steering wheel) ................284
Opening ......................................... 322
Boot
Emergency release ..........................95
Important safety guidelines .............92
Locking separatel y........................... 95
Opening/closing (automatically
from outside) ................................... 93
Opening (automatically from
inside) .............................................. 94
Boot lid
Display message (12-button mul-
tifunctio nsteering wheel) ..............286
Display message (4-button multi-
function steering wheel) ................284
Opening/closing .............................. 92
Opening dimensions ......................386
Brake Assist System
see BAS (Brake Assist System)
Brake fluid
Display message (12-button mul-
tifunctio nsteering wheel) ..............258
Display message (4-button multi-
function steering wheel) ................252
Notes ............................................. 383
Brake lamp
Display message (12-button mul-
tifunctio nsteering wheel) ..............265
Display message (4-button multi-
function steering wheel) ................262
Brake lamps
Adaptive .......................................... .74
Changin gbulbs .............................. 128
Brakes
ABS .................................................. 72
BAS .................................................. 73
BAS PLUS ........................................ 73
Brake fluid (notes) .........................383
Display message (12-button mul-
tifunctio nsteering wheel) ..............255
Display message (4-button multi-
function steering wheel) ................250
Driving tips .................................... 1756
Index

High-performance brake system
....177
Important safety notes ..................175
Parking brake ................................ 175
Warning lamp ................................. 293
Breakdown
see Flat tyre
see Towing away/tow-starting
Bulbs
see Changing bulbs C
Calling up a fault see Display messages
Capacities
see Technical data
Car
see Vehicle
Care
Automatic car wash .......................327
Carpets .......................................... 332
Display ........................................... 331
Exterior lighting ............................. 330
Gea rors elector lever .................... 332
High-pressure cleaner .................... 328
Matt paintwork .............................. 329
Notes ............................................. 327
Paint .............................................. 328
Plastic trim .................................... 331
Reversing camera ..........................330
Roof lining ...................................... 332
Seat bel t........................................ 332
Seat cover ..................................... 332
Sensors ......................................... 330
Steering wheel ............................... 332
Tai lpipes ....................................... 331
Trim pieces .................................... 332
Washing by hand ........................... 328
Wheels ........................................... 328
Windows ........................................ 329
Wiper blades .................................. 329
Wooden trim .................................. 332
Car key
see Key
Car wash (care) ................................. 327
CD player/CD changer (12-button
multifunction steering wheel) .......... 234Cell phone
see Mobile phone
Central locking
Automatic locking (on-board com-
puter) ............................................. 242
Locking/unlocking (key ).................. 84
Centre console ..................................... 42
Changing bulbs Brake lamps ................................... 128
Cornering light function .................127
Dipped-bea mheadlamps ............... 126
Important safety notes ..................125
Main-beam headlamps ................... 127
Overview of bul btypes .................. 126
Parking lamps (front) .....................127
Reversing lamps ............................ 128
Standing lamps .............................. 127
Child-proof locks
Important safety notes ....................71
Rea rdoors ....................................... 71
Children
Fastening seat belts ......................... 64
In the vehicle ................................... 57
Restraint systems ............................ 57
Child seat
Automatic recognition .....................59
Display message (12-button mul-
tifunctio nsteering wheel) ..............260
Display message (4-button multi-
function steering wheel) ................253
Integrated ........................................ 63
Integrated, ICS padded pla ytable ....65
Integrated, side head restraints .......66
Integrated, storing ........................... 67
ISOFIX .............................................. 60
On the front-passenger sea t............ 58
Problem (malfunction) .....................63
Recommendations ...........................70
Suitable positions ............................ 68
Cigarette lighter ................................ 317
Cleaning Trailer tow hitch ............................. 331
Climate control
Activating/deactivating rear win-
dow heating ................................... 141
Auxiliary heating/ventilation .......... 143
Controlling automatically ...............138 Index
7

Convenience opening/closing (air
recirculation
)................................. 142
Cooling with aird ehumidification..137
Demisting the windows .................. 140
Demisting the windscreen .............140
Important safety notes ..................134
Indicator lamp ................................ 138
Notes on using THERMATIC auto-
matic climate control .....................135
Notes on using THERMOTRONIC
automatic climate control ..............137
Overview of systems ......................134
Problems with cooling with air
dehumidification ............................ 138
Problem with the rear window
heating .......................................... 141
Rea rcontrol panel ......................... 136
Setting the aird istribution.............139
Setting the airflow .........................139
Setting the airv ents...................... 147
Setting the climate mode (AIR
FLOW) ............................................ 138
Setting the temperature ................138
Switching air-recirculation mode
on/off ............................................ 141
Switching on/off ........................... 137
Switching residual hea ton/off ......142
Switching the ZONE function on/
off .................................................. 140
THERMATIC automatic climate
control (2-zone) ............................. 135
THERMOTRONIC (3-zone) auto-
matic climate control .....................136
Coat hooks ......................................... 310
Cockpit Overview .......................................... 32
see Instrument cluster
COMAND Online
see separate operating instructions
Combination switch ..........................120
Combine dluggage cover and net ....309
Constant headlamp mode see Daytime driving lamps
Consumption statistics
On-board computer (12-button
multifunctio nsteering wheel) ........231
On-board computer (4-button
multifunctio nsteering wheel) ........226Convenience closing feature
..............97
Convenience opening/closing (air-
recirculation mode) ........................... 142
Convenience opening feature ............97
Coolan t(engine)
Checkin gthe level ......................... 324
Display message (12-button mul-
tifunctio nsteering wheel) ..............270
Display message (4-button multi-
function steering wheel) ................268
Notes ............................................. 383
Temperature display (12-button
multifunctio nsteering wheel;
AMG )............................................. 245
Temperature gauge (12-button
multifunction steering wheel) ........226
Temperature gauge (4-button
multifunctio nsteering wheel) ........222
Warning lamp ................................. 298
Cooling
see Climate control
Cornering lamps
Changing bulbs .............................. 127
Cornering light function
Display message (12-button mul-
tifunctio nsteering wheel) ..............264
Display message (4-button multi-
function steering wheel) ................261
Function/notes ............................. 121
Crash-responsive emergency light-
ing ....................................................... 125
Cruise control Cruise control leve r....................... 178
Deactivating ................................... 180
Display message (12-button mul-
tifunctio nsteering wheel) ..............279
Display message (4-button multi-
function steering wheel) ................272
Driving system ............................... 178
Important safety notes ..................178
LIM indicator lamp .........................178
Selecting ........................................ 179
Setting aspeed .............................. 180
Storing and maintaining current
speed ............................................. 179 8
Index

Cup holder
Centre console .............................. 314
Important safety notes ..................314
Rea rcompartmen t......................... 315 D
Dashboard see Cockpit
Data
see Technical data
Daytime driving lamps
Switching on/off (on-board com-
puter, 12-button multifunction
steering wheel) .............................. 239
Daytime driving lights
Display message (12-button mul-
tifunctio nsteering wheel) ..............266
Display message (4-button multi-
function steering wheel) ................263
Switching on/off (on-board com-
puter, 4-button multifunction
steering wheel) .............................. 226
Switching on/off (switch) ..............119
Delaye dswitch-off
Exterior lighting (12-button multi-
function steerin gwheel) ................ 241
Interior lighting (12-button multi-
function steering wheel) ................241
Diesel ................................................. .170
Diesel particle filter ..........................175
Digital speedometer .........................231
Dipped beam Display message (4-button multi-
function steering wheel) ................261
Dipped-beam headlamps
Changing bulbs .............................. 126
Display message (12-button mul-
tifunctio nsteering wheel) ..............264
Setting for driving abroad (sym-
metrical) ........................................ 118
Setting for driving on the right/
left ................................................. 240
Switching on/off ........................... 119
Display (cleaning instructions) ........331Display message (12-button multi-
function steering wheel)
ASSYST PLUS service interva l....... 326
Calling up ....................................... 249
Driving systems ............................. 273
Engine ............................................ 270
General notes ................................ 248
Hiding ............................................ 248
Key ................................................ 289
KEYLESS-GO .................................. 289
Lights ............................................ .264
Safety systems .............................. 255
Tyres .............................................. 281
Vehicle .......................................... .285
Display message (4-button multi-
function steering wheel)
ASSYST PLUS service interva l....... 326
Calling up ....................................... 248
Driving systems ............................. 272
Engine ............................................ 268
General notes ................................ 248
Hiding ............................................ 248
Key ................................................ 288
KEYLESS-GO .................................. 288
Lights ............................................ .261
Safety systems .............................. 250
Tyres .............................................. 280
Vehicle .......................................... .283
Distance display (on-board com-
puter, 12-button multifunction
steering wheel) .................................. 237
Distance recorder 12-button multifunction steering
wheel ............................................. 231
see Trip meter
Distance warning signal (warning
lamp) .................................................. 300
DISTRONIC PLUS Deactivating ................................... 190
Display message (12-button mul-
tifunctio nsteering wheel) ..............277
Displays in the multifunctio ndis-
play ................................................ 189
Drivin gtips .................................... 190
Function/notes ............................. 183
Important safety notes ..................183
Selecting ........................................ 184 Index
9

Setting the specified minimum
distance
......................................... 188
Warning lamp ................................. 300
Door
Automatic door locking feature
(on-board computer, 12-button
multifunctio nsteering wheel) ........242
Automatic locking (switch) .............. .90
Central locking/unlocking (key) ......84
Control pane l................................... 44
Display message (12-button mul-
tifunctio nsteering wheel) ..............286
Display message (4-button multi-
function steering wheel) ................284
Emergency locking ........................... 91
Emergency unlocking .......................91
Important safety notes ....................89
Opening (from the inside) ................90
Drinks holder
see Cuph olders
Drive program
Automatic ...................................... 164
Display ........................................... 162
Manual .......................................... .166
Drive program selector .....................164
Driver's door see Door
Driver's seat
see Seats
Drive system
Active Blind Spot Assist .................209
Driving abroad
Service24h .................................... 327
Symmetrical dipped bea m............. 118
Driving on flooded roads ..................177
Driving safety system BAS PLUS (Brake Assist System
PLUS) .............................................. .73
Electronic Brake-force Distribu-
tio n.................................................. 78
ESP ®
(Electroni cStability Pro-
gram) ............................................... 75
ETS/4ETS (Electronic Traction
System) ........................................... 75
Important safety guidelines .............72Driving safety systems
ABS (Anti-lock Braking System) .......72
ADAPTIVE BRAKE ............................. 78
Adaptive brake lamps ......................74
BAS (Brake Assist System) ..............73
Overview .......................................... 72
PRE-SAFE ®
Brake ............................ .78
Driving system
Active Lane Keeping Assist ............212
Display message (12-button mul-
tifunctio nsteering wheel) ..............273
Display message (4-button multi-
function steering wheel) ................272
Driving systems
Active Driving Assistance pack-
age ................................................. 209
ATTENTION ASSIST ........................203
Blind Spot Assist ............................ 205
Cruise control ................................ 178
Distronic Plu s................................ 183
Dynami chandling package with
sports mod e.................................. 192
HOLD function ............................... 193
Lane Keeping Assist ......................208
Lane package ................................ 205
Parking Guidance ........................... 199
Parktroni c...................................... 196
RAC ESTART (AMG vehicles) ..........194
Reversing camera ..........................202
Speed Limi tAssist ......................... 204
Speedtronic ................................... 180
Driving tips
Aquaplaning ................................... 177
Automatic transmission .................163
Brakes ........................................... 175
DISTRONI CPLUS ........................... 190
Downhill gradient ........................... 175
Driving abroad ............................... 118
Driving in winter ............................ .177
Driving on flooded road s................ 177
Driving on wet road s...................... 177
General .......................................... 175
Icy road surfaces ........................... 178
Limited braking efficiency on sal-
ted road s....................................... 176
New brake pads/linings ................176
Running-in tips ............................... 152
Snow chains .................................. 36010
Index

Symmetrical dipped beam
.............118
Towing atrailer .............................. 215
Tyr egrip ........................................ 177
Wet road surface ........................... 176
Dynamic handling package with
sports mode ....................................... 192 E
EASY-ENTRY feature Activating/deactivating (12-but-
ton multifunctio nsteering wheel) ..243
Function/notes ............................. 111
EASY-EXIT feature
Activating/deactivating (12-but-
ton multifunctio nsteering wheel) ..243
Crash-responsive ........................... 112
Function/notes ............................. 111
EASY-PACK load-securing kit ...........310
EBD (electronic brake force distri-
bution)
Function/notes ................................ 78
EBD (Electronic Brake force Distri-
bution)
Display message (12 button mul-
tifunctio nsteering wheel) ..............257
EBD (Electronic Brake-force Distri-
bution)
Display message (4-button multi-
function steering wheel) ................251
ECO start/stop function
Deactivating/activating .................158
General information .......................156
Electrical fuses
see Fuses
Electronic Brake force Distribution
see EBD (Electronic Brake force
Distribution)
Electronic Stability Program
see ESP ®
(Electroni cStability Program)
Electronic Traction System
see ETS/4ETS (Electronic Trac-
tionS ystem)
Emergency key
Unlocking the driver's door ..............91
Emergency key element
Function/notes ................................ 86
Locking vehicle ................................ 91Emergency release
Driver's door .................................... 91
Fuel filler fla p................................. 172
Emergency spare wheel
Notes/data .................................... 369
Storage location ............................ 336
Emergency unlocking
Boot ................................................. 95
Tailgate ............................................ 95
Vehicle ............................................. 91
Engine
ECO start/stop function ................156
Emergency starting ........................354
Engine number ............................... 379
Running irregularl y......................... 159
Starting problems ..........................159
Starting the engine with the key ....155
Starting with KEYLESS GO .............155
Stopping ........................................ 174
Warning lamp (engine diagnos-
tics) ............................................... 298
Engine electronics
Notes ............................................. 377
Problem (fault) ............................... 159
Engine oil
Additives ........................................ 382
Checking the oil level ..................... 323
Checking the oil level using the
dipstick .......................................... 323
Display message (12-button mul-
tifunctio nsteering wheel) ..............271
Display message (4-button multi-
function steering wheel) ................269
Filling capacity ............................... 382
Notes about oil grades ................... 381
Notes on oil level/consumption ....323
Temperature (12-button multi-
function steering wheel) ................245
Topping up ..................................... 324
Viscosity ........................................ 382
Environmental protection
Note ................................................ .26
Returning an end-of-life vehicle .......26
ESP ®
(Electronic Stability Pro-
gram) AMG menu (on-board computer) ...245
Deactivating/activating (AMG
vehicles) .......................................... 76 Index
11

Deactivating/activating (except
AMG vehicles
)................................ 237
Deactivating/activating (notes;
except AMG vehicles) ......................75
Display message (12-button mul-
tifunctio nsteering wheel) ..............255
Display message (4-button multi-
function steering wheel) ................250
ETS/4ETS ........................................ 75
Function/notes ................................ 75
Important safety guidelines .............75
Trailer stabilisatio n.......................... 77
Warning lamp ................................. 295
ETS/4ETS (Electronic Traction Sys-
tem) ...................................................... 75
Exhaus ttail pipe (cleaning instruc-
tions) .................................................. 331
Exterior lighting see Lights
Exterior mirrors
Adjusting ....................................... 112
Anti-dazzle mode (automatic) ........114
Folding in/ou t(automatically) .......113
Folding in/ou t(electrically) ...........113
Folding in (12-button multifunc-
tion steering wheel) .......................244
Out of position (troubleshooting) ...113
Parking position ............................. 114
Resetting ....................................... 113
Storing settings (memory func-
tion) ............................................... 115F
Fatigue Assist see ATTENTION ASSIST
Faul tmessage
see Display messages
Filler cap
see Fuel filler flap
Fire extinguisher ............................... 335
First-aid kit ......................................... 334
Flat tyre Changing a wheel/fitting the
spare wheel ................................... 341
MOExtended run-fla tsystem ......... 345
Preparing the vehicle .....................337Raising the vehicle
.........................343
TIREFIT kit ...................................... 337
Floormat ............................................ .319
Foglamps Extended range .............................. 122
Switching on/off ........................... 119
Frequencies
Mobile phone ................................. 377
Two-way radio ................................ 377
Fron tfoglamp
Display message (12-butto nmul-
tifunction steering wheel) ..............266
Front foglamps
Display message (4-button multi-
function steering wheel) ................263
Switching on/off ........................... 119
Fron twindscreen
see Windscreen
Fuel
Displaying the range (12-button
multifunction steering wheel) ........231
Displaying the range (4-button
multifunctio nsteering wheel) ........226
Important safety notes ..................380
Notes about consumption .............380
Problem (malfunction) ...................173
Refuelling ...................................... .168
Tank content/reserve fuel .............380
Tank content display (12-button
multifunctio nsteering wheel) ..........37
Tank content display (4-button
multifunctio nsteering wheel) ..........34
Fuel consumption
Current (12-button multifunction
steering wheel) .............................. 231
Fuel filler flap
Emergency release ........................172
Opening/closing ............................ 171
Fuel filter
Display message (12-button mul-
tifunctio nsteering wheel) ..............271
Display message (4-button multi-
function steering wheel) ................26912
Index

Fuel reserve
Display message (12-button mul-
tifunctio nsteering wheel) ..............271
Display message (4-button multi-
function steering wheel) ................269
see Fuel
Fuel tank
Capacity ........................................ 380
Problem (malfunction) ...................173
Fuse allocation chart (vehicle tool
kit) ...................................................... 335
Fuses Allocation chart ............................. 355
Before changing ............................. 355
Dashboard fuse box .......................355
Fuse box in the boot ......................356
Fuse box in the engine compart-
ment .............................................. 355
Fuse box in the luggage compart-
ment .............................................. 356
Important safety notes ..................354 G
Gear indicator (12-button multi-
function steering wheel) ..................245
Gear or selector lever (cleaning
instructions) ...................................... 332
Gearshift program SETUP (on-board computer) ..........245
Genuine Mercedes-Benz parts .........376
Glove compartment ..........................303 H
Handbrake see Parking brake
Hazard warning lamps ......................121
Headlamp Cleaning system (function) ............120
Headlamps
Misting up ...................................... 123
Topping up the cleaning system ....325
see Automatic headlamp mode
Head restraints
Adjusting ....................................... 107
Adjusting (electrically). ..................107
Adjusting (manually). .....................107Adjusting (rear)
.............................. 107
Fitting/removing (rear) ..................108
Luxury ............................................ 107
see NECK-PR Ohead restraints
see NECK-PRO head restraints/
NECK-PRO luxury head restraints
Heating
see Climate control
High-pressure cleaners ....................328
Hill start assist .................................. 156
HOLD function Display message (12-button mul-
tifunctio nsteering wheel) ..............273
Display message (4-button multi-
function steering wheel) ................272
Function/notes ............................. 193
Hook ................................................... 308 I
ICS padded play table .........................65
Ignition lock see Key positions
Immobiliser .......................................... 80
Indicator and warning lamps Coolant .......................................... 298
DISTRONI CPLUS ........................... 300
Engine diagnostics .........................298
Fuel tank ........................................ 298
Overview (12-button multifunc-
tion steering wheel) .........................39
Overview (4-button multifunction
steering wheel) ................................ 36
SPORT handling mode ...................296
Indicator lamps
see Warning and indicator lamps
Indicators
see Turn signals
Insectp rotection on the radiator ....323
Instrument cluster (12-button mul-
tifunction steering wheel)
Indicator and warning lamps ............39
Overview .......................................... 37
Settings ......................................... 239
Instrument cluster (4-button mul-
tifunction steering wheel) Indicator and warning lamps ............36
Overview .......................................... 34 Index
13