2011 MERCEDES-BENZ C-CLASS SALOON jump start

Problem (display message)
............147
Remote control .............................. 144
Axle load, permissible (traile rtow-
ing) ...................................................... 389 B
Bag hook ............................................ 308
Ball coupling Folding in ....................................... 218
Folding out ..................................... 217
BAS (Brake Assist System) .................73
Basic settings see Settings
BAS PLUS (Brake Assist System
PLUS) .................................................... 73
Battery (key) Checking .......................................... 87
Important safety notes ....................86
Replacing ......................................... 87
Battery (vehicle)
Charging ........................................ 349
Connecting .................................... 348
Disconnecting ................................ 348
Display message (12-button mul-
tifunctio nsteering wheel) ..............271
Display message (4-button multi-
function steering wheel) ................269
Important safety notes ..................346
Jump starting ................................. 350
Location ......................................... 347
Removing/fitting ........................... 348
Belt
see Seat belt
Belt force limiters (activation) ...........47
Belt tensioner Activation ......................................... 47
Function .......................................... .56
Blind Spo tAssist
Activating/deactivating .................238
Display message (12-button mul-
tifunctio nsteering wheel) ..............276
Notes/function .............................. 205
Trailer towing ................................. 207
see Active Blind Spot Assist Bonnet
Closing .......................................... .323
Display message (12-button mul-
tifunctio nsteering wheel) ..............286
Display message (4-button multi-
function steering wheel) ................284
Opening ......................................... 322
Boot
Emergency release ..........................95
Important safety guidelines .............92
Locking separatel y........................... 95
Opening/closing (automatically
from outside) ................................... 93
Opening (automatically from
inside) .............................................. 94
Boot lid
Display message (12-button mul-
tifunctio nsteering wheel) ..............286
Display message (4-button multi-
function steering wheel) ................284
Opening/closing .............................. 92
Opening dimensions ......................386
Brake Assist System
see BAS (Brake Assist System)
Brake fluid
Display message (12-button mul-
tifunctio nsteering wheel) ..............258
Display message (4-button multi-
function steering wheel) ................252
Notes ............................................. 383
Brake lamp
Display message (12-button mul-
tifunctio nsteering wheel) ..............265
Display message (4-button multi-
function steering wheel) ................262
Brake lamps
Adaptive .......................................... .74
Changin gbulbs .............................. 128
Brakes
ABS .................................................. 72
BAS .................................................. 73
BAS PLUS ........................................ 73
Brake fluid (notes) .........................383
Display message (12-button mul-
tifunctio nsteering wheel) ..............255
Display message (4-button multi-
function steering wheel) ................250
Driving tips .................................... 1756
Index

Instrumen
tcluster lighting
Multifunction steering wheel with
12 buttons ....................................... 37
Multifunctio nsteering wheel with
4b utton s......................................... 34
Instrument lighting
see Instrument cluster lighting
Integrated child seat
ICS padded pla ytable ...................... 65
Important safety guidelines .............63
Side hea drestraints ........................ .66
Storing, IC Spadded play table and
side head restraint s......................... 67
Intelligen tLight System
Activating/deactivatin g(12-but-
ton multifunctio nsteering wheel) ..240
Display message (12-button mul-
tifunctio nsteering wheel) ..............267
Setting the dipped-bea mhead-
lamps for driving on the right/left .240
Interior lighting ................................. 124
Automatic control system ..............124
Delayed switch-off (12-button
multifunctio nsteering wheel) ........241
Emergency lighting ........................125
Manual control ............................... 125
Overview ........................................ 124
Reading lamp ................................. 124
Interior motion sensor ........................81
ISOFIX child seat securing system ....60 J
Jack Storage location ............................ 335
Using ............................................. 343
Jump starting (engine) ......................350 K
Key Changing the battery .......................87
Checking the battery .......................87
Convenience closing feature ............97
Convenience opening feature ..........97
Display message (4-button multi-
function steering wheel) ................288
Door central locking/unlocking .......84 Emergency key element ................... 86
Loss
................................................. 88
Modifying the programming .............85
Positions (ignition lock) .................153
Problem (malfunction) .....................88
Starting the engine ........................155
KEYLESS-GO
Convenience closing ........................98
Display message (12-button mul-
tifunctio ndisplay) .......................... 289
Display message (4-button multi-
function display) ............................ 288
Locking ............................................ 85
Start/Stop button .......................... 153
Starting the engine ........................155
Unlocking ......................................... 85
Keyp ositions
Key ................................................ 153
KEYLESS GO .................................. 153
Keys
Display message (12-button mul-
tifunctio nsteering wheel) ..............289
Kickdown
Driving tips .................................... 163
Manual drive program ....................167
Kneebag ............................................... 50 L
Lamps see Warning and indicator lamps
Lane-change assistant
see Blind Spot Assist
Lane detection (automatic)
see Lane Keeping Assist
Lane Keeping Assist
Activating/deactivating .................238
Display message (12-button mul-
tifunction steering wheel) ..............275
Function/informatio n.................... 208
Lane package ..................................... 205
Lap time (RACETIMER) ......................245
Lashing eyelets ................................. 307
Lighting see Lights
Lights
Activating/deactivating the exte-
rior lighting delayed switch-off 14
Index

Problem Possible causes/consequences and
M Solutions
The engine cannot be
started using the key. The on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 346).
or
X Jump-start the vehicle (Y page 350).
or
X Consult a qualified specialist workshop. The engine cannot be
started using the key. The steering lock is mechanically blocked.
X
Remove the key and reinsert it into the ignition lock. While doing
this, turn the steering wheel in both directions. The engine cannot be
started using KEYLESS-
GO. The key is in the
vehicle. Ad
oor is open. Therefore, the key cannot be detected as easily.
X Close the door and try to start the vehicle again. There is interference from a powerful source of radio waves.
X
Start your vehicle with the key in the ignition lock. Doors
Important safety notes
G
WARNING
Only for the United Kingdom: if the vehicle
has been locked with the key, the double lock
function is activated as standard. It is then not
possible to open the doors from inside the
vehicle.
Therefore, do not leave any people behind in
the vehicle, particularly children, elderly peo-
ple or people in need of special assistance if
the vehicle has been locked with the key. As
a result, they may not be able to free them-
selves in the event of an emergency. As a
result, they could be seriously or even fatally
injured by prolonged exposure to extremely
high or low temperatures, for example. In this
case, rescuing people from outside the vehi-
cle is difficult. Deactivate the interior motion sensor before
you lock the vehicle with the key. The doors
can then be opened from the inside after the
vehicle has been locked from the outside with
the key.
G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open a door from inside the vehicle at any
time, even if it has been locked
R start the vehicle using akey which has been
left in the vehicle
R release the parking brake
They could thereby endanger themselves and
others. Never leave children unsupervised in
the vehicle. Always take the key with you
when leaving the vehicle, even if you are only
leaving it for a short time. Doors
89Opening and closing Z

Problems with the engine
Problem Possible causes/consequences and
M Solutions
The engine does not
start. The HOLD function or DISTRONIC PLUS is activated.
X
Deactivate the HOLD function (Y page 193) or DISTRONIC
PLUS (Y page 183).
X Try to start the engine again. The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
X Before attempting to start the engine again, turn the key in the
ignition back to position 0or press the Start/Stop button
repeatedly until all indicator lamps in the instrumen tcluster go
out.
X Try to start the engine again (Y page 154). Avoid excessively
long and frequent attempts to start the engine, as this will drain
the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop, e.g. a Mercedes-Benz
Service Centre. The engine does not
start
.The starter motor
can be heard. The
reserve fuel warning
lamp is lit and the fuel
gauge display shows 0. The fuel tank is empty.
X
Refuel the vehicle. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak
or discharged.
X
Jump-start the vehicle (Y page 350).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop, e.g. a Mercedes-Benz
Service Centre. The starter motor was exposed to a thermal load that was too high.
X Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop, e.g. a Mercedes-Benz
Service Centre. Driving
159Driving and parking Z

Useful information
............................334
Where will I find...? ...........................334
Flat tyre ............................................. 337
Battery ............................................... 346
Jump-starting .................................... 350
Towing and tow-starting ..................351
Electrical fuses ................................. 354 333Breakdown assistance

X
Switch off all electrical consumers (e.g.
radio, blower, etc.).
X Connect the positive terminal clamp and
secure the cover.
X Connect the negative terminal clamp.
X Battery in the engine compartment: put
the filter box back in place.
X Clip in the filter box's retaining clamps and
close them.
X Close the bonnet.
X AMG vehicles: fold downand close the
boot/luggage compartment floor.
X Close the boot/luggage compartment.
i If the powe rsupply has been interrupted,
e.g. if you reconnect the battery, you will
have to:
R set the clock; see the separate operating
instructions.
R reset the function for automatically fold-
ing the exterio rmirrors in/out by folding
the mirrors out once (Y page 113).Charging the battery
G
WARNING
Only charge the battery in a well-ventilated
area. As the battery is being charged, gases
can escape and generate minor explosions.
This could injure you and other persons or
cause damage to the paintwork or acid cor-
rosio nont he vehicle.
You can obtain information about battery
chargers which allow the battery to be
charged while still installed from a qualified
specialist workshop, e.g. aMercedes-Benz
Service Centre. G
WARNING
There is a risk of acid burns during the charg-
ing process due to the gases which escape
from the battery. Do not lean over the battery
during the charging process. G
WARNING
Battery acid is caustic. Avoid contact with the
skin, eyes or clothing.
! Only charge the installed battery with a
battery charger which has been tested and
approved by Mercedes-Benz .These battery
chargers allow the battery to be charged
while still installed.
! Only use battery chargers with a maxi-
mum charging voltage of 14.8 V.
! Only charge the battery using the jump-
start connection point.
The jump-starting connection point is in the
engine compartment (Y page 350).
X Open the bonnet (Y page 322).
X Connect the battery charger to the positive
terminal and earth point in the same order
as when connecting the donor battery in
the jump-starting procedure
(Y page 350).
X Read the battery charger's operating
instructions before charging the battery. Battery
349Breakdown assistance Z

Jump-starting
G
WARNING
There is a risk of acid burns when jump-starting a vehicle due to the gases which escape from
the battery. Do not lean over the battery while the engine is being jump-started. G
WARNING
Gases escaping from the battery during jump-starting may cause minor explosions. Avoid cre-
ating sparks. Keep naked flames away from the battery, and do not smoke.
Comply with safety precautions when handling batteries. You will find these under "Battery" in
the index.
! Avoid repeated and lengthy starting attempts. Otherwise, non-combusted fuel may dam-
age the catalytic converter 18
and create a risk of fire.
Do not use a rapid-charging device to start the engine.
Make sure the jump leads are not damaged.
Make sure the jump leads are not touching any other metal objects when they are connected
to the battery.
If your vehicle's battery is discharged, the engine can be jump-started from another vehicle
or from a second battery using jump leads.
Observe the following points:
X The battery is not accessible in all vehicles. If the other vehicle's battery is not accessible,
jump-start the vehicle using a second battery or ajump-starting device.
X Only jump-start the vehicle when the engine is cold and the catalyti cconverter system has
cooled down 19
.
X Do not start the engine if the battery is frozen. Let the battery thaw first.
X Jump-starting may only be performed from batteries with a nominal voltage of 12 V.
X Only use jump leads which have a sufficient cross-section and insulated terminal clamps.
X Make sure that the jump leads cannot come into contact with parts, such as the pulley or
the fan. These parts move when the engine is started and while it is running.
X If the battery is fully discharged, leave the battery that is being used to jump-start connected
for a few minutes before attempting to start.T his charges the empty battery a little.
i Jump leads and further information about jump-starting can be obtained from any
Mercedes-Benz Service Centre, for example.
X Make sure that the two vehicles do not touch.
X Apply the parking brake firmly.
X Manual transmission: engage neutral.
X Automatic transmission: move the selector lever toP.
X Switch off all electrical consumers (e.g. radio, blower, etc.).
X Open the bonnet (Y page 322).
18 Only vehicles with a petrol engine.
19 Only vehicles with a petrol engine. 350
Jump-startingBreakdown assistance

Position number
Bidentifies the charged battery of the other vehicle or an equivalent jump-
starting device.
X Slide cover :of positive terminal ;in the direction of the arrow.
X Connec tpositive terminal ;on your vehicle to positive terminal =of donor battery B
using the jump lead, beginning with your own battery.
X Start the engine of the donor vehicle and run it at idling speed.
X Connect negative terminal ?of donor battery Bto earth point Aof your vehicle using
the jump lead, connectingt he jump lead to donor battery Bfirst.
X Start the engine.
X Allow the engine to run for a few minutes before disconnecting the jump lead.
X First, remove the jump lead from earth point Aand negative terminal ?, then from positive
terminal ;and positive terminal =, each time disconnecting from the contacts on your
own vehicle first.
X After removing the jump lead, close cover :on positive terminal ;.
X Have the battery checked at a qualified specialist workshop, e.g. a Mercedes-Ben zService
Centre. The jump-starting procedure is not a standard operating state; therefore, have the
battery checked. Towing and tow-starting
Important safety notes
Observe the legal requirements for the rele-
vant countries when towing and tow-starting. G
WARNING
If you tow the vehicle, you must use a rigid
towing bar if: R
the engine is not running.
R there is a brake system malfunction.
R there is a malfunction in the power supply
or the vehicle's electrical system.
The power assistance for the steering and the
brake force booster do not work when the
engine is not running. You will need more
force to steer and brake, you may have to
depress the brake pedal with maximum force. Towing and tow-starting
351Breakdown assistance
Z