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Use the OK and arrow buttons on
the right side or your steering wheel
to scroll through your available
modes:
•
Entertainment
•
Phone
•
Navigation (if equipped)
•
Climate
Note:If your vehicle is not equipped with navigation,Compasswill
appear in the display instead ofNavigation. If you press
to go into
theCompassmenu, you can see the compass graphic.
•Press
/to scroll through
the modes.
•Press
to enter the mode.
•Press
/to make
adjustments within the chosen
mode.
•Press OK to confirm your
selection.
For example, in phone mode, you
can accept or reject an incoming
call.
Introduction
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In Entertainment mode, you can
view what is playing and make some
adjustments.
You can also access and make adjustments in Navigation mode (if
equipped) and Climate mode.
Help!
Your touchscreen system has a help feature which you can access at any
time.
To access:
1. Press Menu > Help.
2. From this screen you can access:
•Where am I?:Select to view the vehicle’s current location. If your
vehicle is equipped with navigation, you will see your location on a
map. If your vehicle is not equipped with navigation, or if your SD
card is not inserted, you will receive your vehicle’s latitude and
longitude.
•911 Assist:Select to access the 911 Assist™ settings, vehicle restart
instructions and emergency quick dial contacts.
In Case of Emergency (ICE) Quick Dial:This feature allows you
to save up to two numbers as ICE contacts for quick access in the
event of an emergency. SelectEditto access your phonebook and
then select the desired contacts. The numbers will then appear as
options on this screen for the ICE 1 and ICE 2 buttons. The ICE
contacts you pre-select will also be presented to you at the completion
of the 911 Assist call process for quick access.
•Voice command list:Select to view possible voice commands.
From this screen, you can also access: System information, Software
Licenses and Driving Restrictions.
Introduction
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To access help using the voice commands:
1. Press
.
2. After the tone, say, “Help”. The system will provide voice commands
that can be used in the current mode.
Cleaning your touchscreen display
Clean the display with a clean, soft cloth such as one used for cleaning
glasses. If dirt or finger prints are still visible, apply a small amount of
alcohol to the cloth. Do not pour/spray alcohol onto the display. Do not
use detergent or any type of solvent to clean the display.
Safety information
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device that may take their
focus off the road. Your primary responsibility is the safe operation of
the vehicle. We recommend against the use of any handheld device
while driving and that you comply with all applicable laws.
•Do not attempt to service or repair the system. See your authorized
dealer.
•Do not operate playing devices if the power cords and/or cables are
broken, split or damaged. Carefully place cords and/or cables where
they will not be stepped on or interfere with the operation of pedals,
seats and/or compartments, or safe driving abilities.
•Do not leave playing devices in the vehicle in extreme conditions as it
could cause damage to your device. Refer to your device’s user guide
for further information.
•For your safety, some functions are speed dependent and cannot be
performed when the vehicle is traveling at speeds greater than 5 mph
(8 km/h).
•Ensure that you review your device’s user guide before using with the
system.
Introduction
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Privacy information
When a cellular phone is connected to SYNC, SYNCcreates a profile
within your vehicle that is linked to that cellular phone. This profile is
created in order to offer you more cellular features and to operate more
efficiently. Among other things, this profile may contain data about your
cellular phone book, text messages (read and unread), and call history,
including history of calls when your cell phone was not connected to
SYNC. In addition, if you connect a media device, SYNCcreates and
retains an index of media content supported by SYNC. SYNCalso
records a short development log of approximately 10 minutes of all
recent SYNCactivity. The log profile and other SYNCdata may be
used to improve SYNCand help diagnose any problems that may occur.
The cellular profile, media device index, and development log will remain
in the vehicle unless you delete it and are generally accessible only in
the vehicle when the cellular phone or media player is connected. If you
no longer plan to use SYNCor the vehicle, we recommend you perform
a Master Reset to erase all information stored in SYNC.
SYNCdata cannot be accessed without special equipment and access to
the vehicle’s SYNCmodule. Ford Motor Company and Ford of Canada
will not access SYNCdata for any purpose other than as described
absent consent, a court order, or where required by law enforcement,
other government authorities, or other third parties acting with lawful
authority. Other parties may seek to access the information
independently of Ford Motor Company and Ford of Canada. For further
privacy information, see the sections on 911 Assist™ (if equipped),
Vehicle Health Report (if equipped), and Traffic, Directions and
Information (if equipped).
Introduction
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VOICE RECOGNITION FEATURE
Your system is equipped with an advanced interactive voice recognition
(VR) system. This system allows you to perform many operations by
speaking certain commands to the system. The system will respond with
a series of audible tones, questions and spoken confirmations depending
on the situation and the chosen level of dialogue interaction.
System feedback and interaction
Your voice recognition system provides feedback via audible tones when:
•You are entering a new voice session
•A voice session is successful or unsuccessful
•A speed dependent feature is accessed
•The system is ready to listen for a command
•You choose to access the Help feature
•The system gives a positive or negative recognition
The system will also ask short questions (confirmation prompts) when it
has not clearly understood your request or when there are several
possible responses to your request.
Voice recognition visual feedback
When using voice commands, the following icons and words may appear
in the lower left status bar indicating the voice session status:
•
Listening•Paused
•
Success•?Try Again
•
Failed
Voice settings
Voice settings allow you to customize the level of system interaction,
help and feedback. The system defaults to standard interaction which
uses candidate lists and confirmation prompts as these provide the
highest level of guidance and feedback. To access these settings, you can
either:
1. Press Menu > Settings > Voice control.
Voice recognition system overview
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2. Select from the following:
•Interaction Mode•Confirmation Prompts
•Media Candidate Lists•Phone Candidate Lists
•Voice Control Volume
Or
1. Press
on the steering wheel controls. A tone will sound followed
by the prompt, “Please say a command”. Another tone will sound to
signify the system is listening.
2. Say one of the following commands:
•Interation Mode Advanced•Interation Mode Standard
•Confirmation Prompts On•Confirmation Prompts Off
•Phone Candidate Lists On•Phone Candidate Lists Off
•Media Candidate Lists On•Media Candidate Lists Off
Interaction Mode:Standard interaction mode provides more detailed
interaction and guidance while the advanced mode has less audible
interaction and more tone prompts.
Confirmation Prompts:Confirmation prompts are short questions
asked by the system when the system has not clearly heard or
understood your request.Note:Even with confirmation prompts turned
off, you may be asked to confirm settings occasionally and number
inputs.
Phone/Media Candidate Lists:Candidate lists are a list of possible
results from your voice commands. These occur when SYNChas equal
confidence of several possible results from your voice command.
How to use voice commands with your system
1. Press
on the steering wheel controls.
Depending on the feedback setting, you will either hear, “Please say a
command” followed by a tone or just the tone, signaling the system is
ready to accept your command.
2. After the tone, speak the command clearly.
For best voice recognition performance
•Ensure that the interior of the vehicle is as quiet as possible.
•Speak naturally without long pauses between words.
•After pressing
, wait for the tone to sound and for ‘Listening’ to
appear in the display. Any command spoken prior to this will not
register with the system.
Voice recognition system overview
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•You can interrupt the system at any time while it is speaking by
pressing
. The system will respond with a tone and allow you to
speak your command.
What can I say?
To access the available voice commands for the current session, do one
of the following:
•During a voice session, press the
icon at the bottom of the screen.
•Say “What Can I Say??” for an on screen listing of the possible voice
commands that are associated with your current voice session.
•Press
on the steering wheel controls and after the tone say “Help”
for an audible list of possible voice commands.
To access a list of available voice commands
•Press Menu > Help > Voice command list
OR
•Press
on the steering wheel controls and when prompted, say any
of the following (if available):
•List of Commands•Phone List of Commands
•Radio List of Commands•Climate Control List of
Commands
•Navigation List of Commands•Travel Link List of Commands
•Sirius Satellite List of Commands•Audio List of Commands
•USB List of Commands•SD Card List of Commands
•Bluetooth Audio List of
Commands•Browse List of Commands
Global voice commands
The following voice commands can be spoken at any time during a voice
session:
•Help•What Can I Say?
•Main Menu•Go Back
•Next•Previous
•Exit•List of Commands
Voice recognition system overview
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Using voice commands with the touchscreen options
Your voice system has a special dual mode feature which allows you to
switch between using voice commands and the touchscreen. The most
common place this is available is with your navigation feature (if
equipped). During a navigation voice session, you will notice that some
of the buttons on the screen are outlined in blue and some are not.
The buttons on the screen that are outlined in blue are both voice
commands and can be selected during a voice session. The buttons that
are not outlined in blue can’t be used as voice commands and if they are
touched during a voice session will cancel the voice session. Some
examples are as follows:
•If you press
and say, “Navigation”, after the system confirms the
command and prompts you again, say, “Destination”. The system will
change to the destination screen.
•If you say, “Intersection”, then the system will change the screen to
the intersection screen where “Street”, “City” and “State” are outlined
in blue. You are able to switch between fields by touching the buttons
or by saying, “Enter first street” or “Change city”.
•If you say, “Street Address” the screen will change to the street
address screen and then “Enter City”, where State, City, Street and
Number are outlined in blue indicating that you are able to switch
between the fields by touching the buttons or by saying commands
like “Enter Street”, “Change City”, or “Enter House Number”.
•If you are in the process of entering a destination by voice and your
vehicle comes to a stop, (for example, stopping at a red light), the key
board will appear on the screen. If you make more than three
consecutive button presses, (for example, spelling a city), then the
voice session will be cancelled.
Voice recognition system overview
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