Introduction
3
Customizing your home screen 4
Setting the clock 6
Infotainment display 7
Help 9
Cleaning the touchscreen 10
Voice recognition system overview
12
Media features
16
AM/FM 16
HD Radio™ 18
SIRIUSsatellite radio 22
Accessing and using your USB port 30
Supported media file types 33
Streaming music from your phone 33
Phone features
37
Pairing your phone for the first time 37
Pairing other phones 40
Text messaging 40
SYNCServices and Apps
44
911 Assist™ 44
Vehicle health report 46
Traffic, Directions and Information 48
Settings
52
Wi-Fi 52
System settings 54
Display settings 54
Notifications 54
Table of Contents
1
2011 HMI-2 Gen 2(ln1)
Supplement, 1st Printing
USA(fus)
PHONE DEPENDENT FEATURES
While SYNCsupports a variety of features, many are dependent upon
the functionality of your cell phone withBluetoothwireless technology.
At a minimum, most cellular phones withBluetoothwireless technology
support the following functions:
•Answering an incoming call
•Ending a call
•Using privacy mode
•Dial a number
•Redial
•Call waiting notification
•Caller ID
•Phonebook / Caller ID photos
Other features, such as text messaging viaBluetooth, and automatic
phone book download are phone dependent features. To ensure that you
have a compatible cellular phone, refer to your phone’s user manual and
visit www.SyncMyRide.com or www.syncmaroute.ca.
PAIRING YOUR PHONE FOR THE FIRST TIME
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device or feature that may
take their focus off the road. Your primary responsibility is the safe
operation of the vehicle. We recommend against the use of any
handheld device while driving and that you comply with all applicable
laws.
The first thing you must do to use the phone features of SYNCis to
pair yourBluetoothenabled cellular phone with SYNC. This allows you
to use your phone in a hands-free manner.
1. Touch ‘Add Phone’ in the upper left corner of the touchscreen.
2. When prompted, select ‘Add’.
3. Select ‘Add Device’.
4. Ensure thatBluetoothis set to ON and that your cellular phone is in
the proper mode. (Refer to your cellular phone’s user guide for more
information).
Phone features
37SeeEnd User License Agreementat the end of this book
2011 HMI-2 Gen 2(ln1)
Supplement, 1st Printing
USA(fus)
5. When prompted by your phone, enter the six digit pass key provided
by SYNCon the screen.
Depending on your phone’s capability, you may be prompted with
additional options. For more information on your phone’s capability, refer
to your phone’s user guide and visit www.SyncMyRide.com
6. CONNECTED will appear in the display when the pairing is successful.
7. The system will ask you if you want to download your phone book.
MAKING A CALL
Once your phone is paired, you can make hands-free calls using SYNC.
1. Press
.
2. When prompted, say, “Call
number.
To end the call or exit phone mode,press and hold
.
RECEIVING A CALL
An incoming call interacts with SYNCin much the same way it interacts
with yourBluetooth-enabled cellular phone.
•During an incoming call, an audible tone will sound. If available, call
information will appear in the display.
•Accept the callby pressing ’Accept’ on the touchscreen or by
pressing
on your steering wheel controls.
•Reject the callby pressing ’Reject’ on the touchscreen or by pressing
and holding
on your steering wheel controls.
•Ignore the callby doing nothing. SYNC. will log the call as a missed
call.
PHONE FEATURES
Hands-free calling is one of the main features of SYNC. As many
features are phone dependent, check your device’s user guide and refer
to www.SyncMyRide.com or www.syncmaroute.ca to ensure that your
phone is compatible.
Phone features
38SeeEnd User License Agreementat the end of this book
2011 HMI-2 Gen 2(ln1)
Supplement, 1st Printing
USA(fus)
Messaging:Select to send text messages via your touchscreen system.
Refer toText messaginglater in this section.
Settings:Select to access various phone settings such asBluetooth
on/off, Manage your Phone Book and more. Refer toPhone Settings
later in this section.
PAIRING SUBSEQUENT PHONES
1. Press Menu > Settings > Phone > Bluetooth Devices > Add Device.
2. Ensure that Bluetooth is set to ON and that your cellular phone is in
the proper mode. (Refer to your cellular phone’s user guide for more
information).
3. When prompted by your phone, enter the six digit pass key provided
by SYNC on the screen.
Depending on your phone’s capability, you may be prompted with
additional options. For more information on your phone’s capability, refer
to your phone’s user guide and visit www.SyncMyRide.com
4. CONNECTED will appear in the display when the pairing is successful.
5. The system will ask you if you want to download your phone book.
Depending on your phone’s capability, you may be prompted with
additional options. For more information on your phone’s capability, refer
to your phone’s user guide and visit www.SyncMyRide.com
TEXT MESSAGING
SYNCnot only enables you to send and receive text messages via
Bluetooth, but SYNCwill read them to you aloud and also translate text
messaging acronyms such as “lol”. To access your text messaging menu:
Note:Downloading and sending text messages viaBluetoothare phone
dependent features.
Note:Certain features in text messaging are speed dependent and
cannot be completed when the vehicle is traveling at speeds over 5 mph
(8 km/h).
1. Touch the top left corner of the display to access the phone menu.
2. Select ‘Messaging’.
Phone features
40SeeEnd User License Agreementat the end of this book
2011 HMI-2 Gen 2(ln1)
Supplement, 1st Printing
USA(fus)
3. From this screen, you can turn automatic reminders on or off, select
the mileage intervals at which you would like to run a report and also
you can choose to ‘Run a report now.’
Note:This feature may not function properly if you have enabled caller
ID blocking on your mobile phone. Before running a report, review
Vehicle Health Report Privacy Notice.
SYNCSERVICES: TRAFFIC, DIRECTIONS & INFORMATION (TDI),
IF EQUIPPED, U.S. ONLY
Note: SYNCwith Traffic, Directions & Information Services
requires activation prior to use. Visit www.SyncMyRide.com to
register.This features has a free introductory period, but youmust
register to use the service. You must also have a paired and connected
Bluetoothenabled cellular phone in order to connect to SYNCTraffic,
Directions & Information Services. Refer to thePhone Featureschapter
for pairing instructions.
SYNCServices uses advanced vehicle sensors, integrated GPS
technology and comprehensive map and traffic data, to give you
personalized traffic reports, precise turn-by-turn directions, business
search, news, sports, weather and more. For a complete list of services,
or to learn more, please visit www.SyncMyRide.com.
To connect to SYNCTraffic, Directions & Information Services
using voice commands:
1. Press
.
2. When prompted, say, “Services”. This initiates an outgoing call to
SYNCTDI Services using your paired and connectedBluetoothenabled
cellular phone.
3. Once connected, follow the voice prompts to request your desired
service such as “Traffic” or “Directions”. You can also say, “What are my
choices?” to receive a complete list of available services from which to
choose.
4. To return to the services main menu, say “Services” or for help, simply
say, “Help”.
To connect to SYNCTraffic, Directions & Information Services
using the touchscreen:
1. Press
> SYNC Services.
2. Then, select ‘Connect to Services’. This initiates an outgoing call to
SYNCTDI Services using your paired and connectedBluetoothenabled
cellular phone.
SYNCServices and Apps
48SeeEnd User License Agreementat the end of this book
2011 HMI-2 Gen 2(ln1)
Supplement, 1st Printing
USA(fus)
911 Assist™ ................................44
A
Accessing and using your USB
port ..............................................30
Ambient mood/lighting ...............55
AM/FM .........................................16
A/V inputs ....................................35
C
Cleaning the touchscreen ..........10
Customizing your home screen ...4
D
Display settings ...........................54
E
End user license agreement ......69
H
HD Radio™ .................................18
Help ................................................9
I
Infotainment display .....................7
K
Keyless entry system
programming entry code .........55
M
Map icons ....................................63
Map mode ....................................61N
Navigation features .....................56
Notifications ................................54
P
Pairing other phones ..................40
Pairing your phone for the first
time ..............................................37
Phone dependent features .........37
Privacy information ....................11
Q
Quick touch buttons ...................64
R
Rear view camera display ..........55
S
Safety information ......................10
Satellite Radio .............................25
SD card ..................................28, 56
Setting a destination ..................56
Setting the clock ...........................6
SIRIUSsatellite radio ...............22
SIRIUS Travel Link .....................66
Supported media file types ........33
SYNCServices ...........................48
System settings ...........................54
T
Text messaging ...........................40
Index
86
2011 HMI-2 Gen 2(ln1)
Supplement, 1st Printing
USA(fus)