Page 289 of 418

Canadian customers refer to your Warranty Guide or visit our
website at www.ford.ca for information on:
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment. In Canada, the card is
found in theWarranty Guidein the glove compartment.
U.S. Ford, Mercury and Lincoln vehicle customers who require Roadside
Assistance, call 1-800-241-3673.
Canadian customers who require roadside assistance, call
1-800-665-2006.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles (56 km). To obtain reimbursement
information, U.S. Ford, Mercury and Lincoln vehicle customers call
1-800-241-3673. Customers will be asked to submit their original
receipts.
Canadian customers who need to obtain reimbursement information, call
1-800-665-2006 or visit our website at www.ford.ca.
HAZARD FLASHER CONTROL
The hazard flasher control is located
on the instrument panel by the
radio. The hazard flashers will
operate when the ignition is in any
position or if the key is not in the
ignition.
Press the flasher control and all front and rear direction signals will flash.
Press the flasher control again to turn them off. Use it when your vehicle
is disabled and is creating a safety hazard for other motorists.
Note:With extended use, the flasher may run down your battery.
FUEL PUMP SHUT-OFF
In the event of a moderate to severe collision, this vehicle is equipped
with a fuel pump shut-off feature that stops the flow of fuel to the
engine. Not every impact will cause a shut-off.
Roadside Emergencies
289
2011 Flex(471)
Owners Guide, 1st Printing
USA(fus)
Page 290 of 418

Should your vehicle shut off after a collision due to this feature, you may
restart your vehicle by doing the following:
1. Turn the ignition switch to the off position.
2. Turn the ignition switch to the on position.
In some instances the vehicle may not restart the first time you try to
restart and may take one additional attempt.
WARNING:Failure to inspect and if necessary repair fuel leaks
after a collision may increase the risk of fire and serious injury.
Ford Motor Company recommends that the fuel system be inspected
by an authorized dealer after any collision.
FUSES AND RELAYS
Fuses
If electrical components in the
vehicle are not working, a fuse may
have blown. Blown fuses are
identified by a broken wire within
the fuse. Check the appropriate
fuses before replacing any electrical
components.
Note:Always replace a fuse with one that has the specified amperage
rating. Using a fuse with a higher amperage rating can cause severe wire
damage and could start a fire.
15
Roadside Emergencies
290
2011 Flex(471)
Owners Guide, 1st Printing
USA(fus)
Page 291 of 418
Standard fuse amperage rating and color
COLOR
Fuse
ratingMini
fusesStandard
fusesMaxi
fusesCartridge
maxi
fusesFuse link
cartridge
2A Grey Grey — — —
3A Violet Violet — — —
4A Pink Pink — — —
5A Tan Tan — — —
7.5A Brown Brown — — —
10A Red Red — — —
15A Blue Blue — — —
20A Yellow Yellow Yellow Blue Blue
25A Natural Natural — — —
30A Green Green Green Pink Pink
40A — — Orange Green Green
50A — — Red Red Red
60A — — Blue Yellow Yellow
70A — — Tan — Brown
80A — — Natural Black Black
Roadside Emergencies
291
2011 Flex(471)
Owners Guide, 1st Printing
USA(fus)
Page 292 of 418
Passenger compartment fuse panel
The fuse panel is located under the instrument panel to the left of the
steering wheel.
The fuses are coded as follows.
Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
1 30A Driver smart window motor
2 15A Trailer tow (TT) stop/turn lamps
3 15A Not used (spare)
4 30A DC/AC inverter
5 10A Keypad illumination, Brake
transmission shift interlock
6 20A Turn signals
7 10A Low beam headlamps (left)
8 10A Low beam headlamps (right)
Roadside Emergencies
292
2011 Flex(471)
Owners Guide, 1st Printing
USA(fus)
Page 293 of 418
Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
9 15A Interior lights, Cargo lamps
10 15A Backlighting, Puddle lamps
11 10A All wheel drive (AWD)
12 7.5A Not used (spare)
13 5A Keypad, Mirror switch, Memory
module, DSM logic, Adjustable
pedals
14 10A Power liftgate module, Center
information display, SYNC,
Global positioning system (GPS)
module, DVD
15 10A Climate control head
16 15A Electronic finish panel, Navigation
screen
17 20A All power lock motor feeds,
Liftgate release
18 20A 2nd row power fold seats, Heated
seats
19 25A Moon roof
20 15A Data link connector, Memory seat
21 15A Fog lamps, Fog lamp indicator
22 15A Park lamps
23 15A High beam headlamps
24 20A Horn
25 10A Demand lamps/Interior lamps,
Power fold seats
26 10A Instrument panel cluster
27 20A Ignition Switch
28 5A Radio/navigation
29 5A Instrument panel cluster
30 5A Transmission shifter
31 10A Not used (spare)
Roadside Emergencies
293
2011 Flex(471)
Owners Guide, 1st Printing
USA(fus)
Page 294 of 418

Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
32 10A Restraint control module
33 10A TT battery charge relay coil
34 5A Roll stability control, Refrigerator
relay coil, Electric power assist
steering
35 10A Steering angle sensor, Reverse
sensing system, Active park assist,
Heated seat, AWD, DC/AC
inverter, Rearview camera
36 5A Passive anti-theft system module
37 10A Not used (spare)
38 20A TT park lamps
39 20A Radio/navigation
40 20A Rear heated seats
41 15A Switch illumination, Auto dimming
mirror, Moon roof, Mood lighting
42 10A Not used (spare)
43 10A Auxiliary climate control relay,
Rear window defroster relay, Rear
wiper
44 10A Not used (spare)
45 5A Wiper relay, climate control relay
46 7.5A Occupant classification sensor
(OCS), Passenger airbag
deactivation indicator (PADI)
47 30A Circuit
BreakerPower windows
48 Full ISO relay Delayed accessory relay
Power distribution box
The power distribution box is located in the engine compartment. The
power distribution box contains high-current fuses that protect your
vehicle’s main electrical systems from overloads.
Roadside Emergencies
294
2011 Flex(471)
Owners Guide, 1st Printing
USA(fus)
Page 295 of 418
WARNING:Always disconnect the battery before servicing high
current fuses.
WARNING:To reduce risk of electrical shock, always replace
the cover to the power distribution box before reconnecting the
battery or refilling fluid reservoirs.
If the battery has been disconnected and reconnected, refer to the
Batterysection of theMaintenance and Specificationschapter.
The high-current fuses are coded as follows:
Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
1 80A* Passenger compartment fuse
panel power
2 80A* Passenger compartment fuse
panel power
3 30A* Trailer tow brake controller
4 30A* Front wipers
5 30A* Passenger power seat
6 20A* Power point (instrument panel)
Roadside Emergencies
295
2011 Flex(471)
Owners Guide, 1st Printing
USA(fus)
Page 296 of 418
Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
7 30A* Amplifier
8 — Not used
9 40A* Anti-lock brake system (ABS)
pump
10 30A* Starter relay
11 30A* Powertrain control module (PCM)
relay
12 20A* ABS valve
13 20A** Left high intensity discharge
(HID) headlamp
14 10A** Brake on/off (BOO) switch
15 25A** Rear wiper
16 20A** Right HID headlamp
17 10A** Alternator sensor
18 20A* Rear power point
19 20A* Console power point
20 40A* Rear defroster
21 20A* Console power point (rear of front
console)
22 20A* Subwoofer amplifier
23 10A** PCM keep alive power, Canister
vent
24 10A** A/C clutch
25 15A** Refrigerator
26 20A** Backup relay
27 15A** Fuel relay (Fuel pump driver
module, Fuel pump)
28 80A* Cooling fan
29 — Not used
30 30A* Battery charge – trailer tow (TT)
31 40A* Auxiliary blower motor
32 30A* Driver seat motor
Roadside Emergencies
296
2011 Flex(471)
Owners Guide, 1st Printing
USA(fus)