2011 FORD FLEX Owners Manual

If the steering wanders or pulls equipped with either EPS or hydraulic
steering system, check for:
•an improperly inflated tire
•uneven tire wear
•loose or worn suspension components
•loose or worn steering components
•improper vehicle alignment
A high crown in the road or high crosswinds may also make the steering
seem to wander/pull.
BRAKE-SHIFT INTERLOCK
This vehicle is equipped with a brake-shift interlock feature that prevents
the gearshift lever from being moved from P (Park) when the ignition is
in the on position unless the brake pedal is pressed.
If you cannot move the gearshift lever out of P (Park) with ignition in
the on position and the brake pedal pressed, it is possible that a fuse has
blown or the vehicle’s brake lamps are not operating properly. Refer to
Fuses and relaysin theRoadside Emergencieschapter.
If the fuse is not blown and the brake lamps are working properly, the
following procedure will allow you to move the gearshift lever from P
(Park):
1. Apply the parking brake, turn the
ignition key to the off position, and
remove the key.
2. Using a screwdriver (or similar
tool), carefully pry off and remove
the chrome trim ring (1) from the
shifter base.
3. Open the storage compartment
lid and carefully pry the trim panel
(2) up from rear attachments on the
storage compartment and disconnect it from the console.
1
2
Driving
265
2011 Flex(471)
Owners Guide, 1st Printing
USA(fus)

4. Locate the brake shift interlock
lever on the passenger side of the
shifter assembly.
5. Apply the brake pedal. Using a
screwdriver (or similar tool), press
and hold the brake shift interlock
lever while pulling the gearshift
lever out of the P (Park) position
and into the N (Neutral) position.
6. Install the trim panel (2) and
chrome ring (1) in reverse order.
7. Apply brake pedal, start the vehicle, and release the parking brake.
See your authorized dealer as soon as possible if this procedure
is used.
WARNING:Do not drive your vehicle until you verify that the
brakelamps are working.
WARNING:Always set the parking brake fully and make sure
the gearshift is latched in P (Park). Turn the ignition to the off
position and remove the key whenever you leave your vehicle.
WARNING:If the parking brake is fully released, but the brake
warning lamp remains illuminated, the brakes may not be
working properly. See your authorized dealer.
AUTOMATIC TRANSMISSION OPERATION
Automatic transmission adaptive learning
Your transmission is equipped with an adaptive learning strategy found in
the vehicle computer. This feature is designed to increase durability and
provide consistent shift feel over the life of the vehicle. A new vehicle or
transmission may have firm and/or soft shifts. This operation is
considered normal and will not affect function or durability of the
transmission. Over time, the adaptive learning process will fully update
transmission operation. Additionally, whenever the battery is
disconnected or a new battery installed, the strategy must be relearned.
Driving
266
2011 Flex(471)
Owners Guide, 1st Printing
USA(fus)

Understanding the gearshift positions of the 6–speed automatic
transmission with transmission control switch (if equipped)
Your vehicle has been designed to improve fuel economy by reducing
fuel usage while coasting or decelerating. When you take your foot off
the accelerator pedal and the vehicle begins to slow down, the torque
converter clutch locks up and aggressively shuts off fuel flow to the
engine while decelerating. This fuel economy benefit may be perceived
as a light to medium braking sensation when removing your foot from
the accelerator pedal.
P (Park)
This position locks the transmission
and prevents the front wheels from
turning.
To put your vehicle in gear:
•Press the brake pedal
•Move the gearshift lever into the
desired gear
To put your vehicle in P (Park):
•Come to a complete stop
•Move the gearshift lever and
securely latch it in P (Park)
WARNING:Always set the parking brake fully and make sure
the gearshift is latched in P (Park). Turn the ignition to the off
position and remove the key whenever you leave your vehicle.
R (Reverse)
With the gearshift lever in R (Reverse), the vehicle will move backward.
Always come to a complete stop before shifting into and out of R
(Reverse).
N (Neutral)
With the gearshift lever in N (Neutral), the vehicle can be started and is
free to roll. Hold the brake pedal down while in this position.
D (Drive) with Overdrive
The normal driving position for the best fuel economy. Transmission
operates in gears one through six.
Driving
267
2011 Flex(471)
Owners Guide, 1st Printing
USA(fus)

The automatic transmission shift strategy has the ability to detect hilly
terrain or mountainous areas and will provide a limited amount of grade
assist features automatically. Refer to D (Drive) with Grade Assist or
SelectShift for more information.
D (Drive) with Grade Assist
Pressing the transmission control switch on the side of the gearshift
lever activates Grade Assist and cancels Overdrive.
Grade Assist:
•Provides additional grade
(engine) braking and extends
lower gear operation on uphill
climbs for hilly terrain or
mountainous areas.
•Provides additional engine
braking through the automatic
transmission shift strategy which
reacts to vehicle inputs (vehicle
acceleration, accelerator pedal,
brake pedal and vehicle speed).
•Allows the transmission to select
gears that will provide the desired
engine braking based on the
vehicle inputs mentioned above. This will increase engine RPM during
engine braking.
•The grade assist lamp in the
instrument cluster is illuminated.
Grade assist is designed to aid the
driver with optimal gear selection in
hilly terrain or mountainous areas
but is not intended for normal operation. It is recommended that you
return to O/D (overdrive mode) on flat terrain to provide the best fuel
economy and transmission function.
To return to normal D (Drive) position (with O/D), press the
transmission control switch again.
•The grade assist lamp in the instrument cluster will not be illuminated.
•The transmission will operate in gears one through six.
L (Low)
•Provides maximum engine braking.
Driving
268
2011 Flex(471)
Owners Guide, 1st Printing
USA(fus)

•Will downshift to the lowest available gear for the current vehicle
speed; allows for first gear when vehicle reaches slower speeds.
Understanding the gearshift positions of the 6–speed with
SelectShift Automatic™ transmission (SST) (if equipped)
Your vehicle has been designed to improve fuel economy by reducing
fuel usage while coasting or decelerating. When you take your foot off
the accelerator pedal and the vehicle begins to slow down, the torque
converter clutch locks up and aggressively shuts off fuel flow to the
engine while decelerating. This fuel economy benefit may be perceived
as a light to medium braking sensation when removing your foot from
the accelerator pedal.
P (Park)
This position locks the transmission
and prevents the front wheels from
turning.
To put your vehicle in gear:
•Press the brake pedal
•Move the gearshift lever into the
desired gear
To put your vehicle in P (Park):
•Come to a complete stop
•Move the gearshift lever and
securely latch it in P (Park)
WARNING:Always set the parking brake fully and make sure
the gearshift is latched in P (Park). Switch the ignition off and
remove the key whenever you leave your vehicle.
R (Reverse)
With the gearshift lever in R (Reverse), the vehicle will move backward.
Always come to a complete stop before shifting into and out of R
(Reverse).
N (Neutral)
With the gearshift lever in N (Neutral), the vehicle can be started and is
free to roll. Hold the brake pedal down while in this position.
Driving
269
2011 Flex(471)
Owners Guide, 1st Printing
USA(fus)

D (Drive)
The normal driving position for the best fuel economy. Transmission
operates in gears one through six.
M (Manual) SelectShift Automatic™ Transmission (SST) with
Grade Assist
Initially, moving the lever to M (Manual) activates grade assist and
cancels overdrive.
Grade assist:
•
Provides additional grade (engine)
braking for downhill driving and
extends lower gear operation on
uphill climbs for hilly terrain or
mountainous areas.
•Provides additional engine
braking through the automatic
transmission shift strategy which
reacts to vehicle inputs (vehicle
acceleration, accelerator pedal,
brake pedal and vehicle speed).
This will increase engine RPM
during engine braking.
•The grade assist lamp in the
instrument cluster is illuminated.
Grade assist is designed to aid the
driver with optimal gear selection in
hilly terrain or mountainous areas
but is not intended for normal operation. It is recommended that you
return to O/D (overdrive mode) on flat terrain to provide the best fuel
economy and transmission function.
To return to normal D (Drive) position (with O/D), do one of the
following:
•Move the shift lever back from M (Manual) to D (Drive).
•Press the paddle shifters to exit grade assist and enable control of
selecting the gear you desire using the paddle shifters on the steering
wheel. This is called SelectShift Automatic™ Transmission (SST)
mode.
-The grade assist lamp in the instrument cluster will not be illuminated.
-The transmission will operate in gears one through six.
Driving
270
2011 Flex(471)
Owners Guide, 1st Printing
USA(fus)

Understanding your SelectShift Automatic™ Transmission (SST)
(if equipped)
This vehicle may be equipped with a
SelectShift Automatic™
transmission (SST) gearshift lever.
SST is an automatic transmission
with the ability for the driver to
change gears up or down (without a
clutch) as desired. By moving the
gearshift lever from drive position D
(Drive) to M (Manual) you now
have control of selecting the gear
you desire using the paddle shifters
on the steering wheel.
Press the paddle shifters to exit grade assist and enable control of
selecting the gear you desire using the paddle shifters on the steering
wheel.
•The grade assist lamp in the instrument cluster will not be illuminated.
•The current transmission gear will be displayed in the cluster.
Paddle shifters
The paddle shifters allow you to shift gears quickly, without taking your
hands off the steering wheel.
1. To manually downshift the
transmission with the gearshift lever
in M (Manual), press the paddle
shifters forward.
2. To manually upshift the
transmission with the gearshift lever
in M (Manual), pull the paddle
shifters rearward.
Driving
271
2011 Flex(471)
Owners Guide, 1st Printing
USA(fus)

Recommended shift speeds
Upshift according to the following chart:
Upshifts when accelerating (recommended for best fuel
economy)
Shift from:
1 - 2 15 mph (24 km/h)
2 - 3 25 mph (40 km/h)
3 - 4 40 mph (64 km/h)
4 - 5 45 mph (72 km/h)
5 - 6 50 mph (80 km/h)
The message center display in the instrument cluster will show the
current selected gear you are in.
In order to prevent the engine from running at too low an RPM, which
may cause it to stall, the SST will automatically make some downshifts
even if it has determined that you have not downshifted in time. It will
still allow you to downshift at any time as long as the SST determines
that the engine will not be damaged from over-revving.
Engine damage may occur if excessive engine revving is held
without shifting.
REVERSE SENSING SYSTEM
The reverse sensing system (RSS) sounds a tone to warn the driver of
obstacles near the rear bumper when the R (Reverse) is selected and the
vehicle is moving at speeds less than 3 mph (5 km/h). The system is not
effective at speeds above 3 mph (5 km/h) and may not detect certain
angular or moving objects.
WARNING:To help avoid personal injury, please read and
understand the limitations of the reverse sensing system as
contained in this section. Reverse sensing is only an aid for some
(generally large and fixed) objects when moving in reverse on a flat
surface at “parking speeds”. Inclement weather may also affect the
function of the RSS; this may include reduced performance or a false
activation.
WARNING:To help avoid personal injury, always use caution
when in R (Reverse) and when using the RSS.
Driving
272
2011 Flex(471)
Owners Guide, 1st Printing
USA(fus)