2011 DODGE JOURNEY Owners Manual

If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your authorized
dealer, and the manufacturer.
To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1–888–327–4236 (TTY: 1–800–424–
9153), or go to http://www.safercar.gov; or write to:
Administrator, NHTSA, 1200 New Jersey Avenue, SE.,
West Building, Washington, D.C. 20590. You can also
obtain other information about motor vehicle safety from
http://www.safercar.gov.In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact Trans-
port Canada, Motor Vehicle Defect Investigations and
Recalls at 1-800-333-0510 or go to
http://www.tc.gc.ca/roadsafety/
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).
9
IF YOU NEED CONSUMER ASSISTANCE 527

•Service Manuals
These comprehensive Service Manuals provide the
information that students and professional technicians
need in diagnosing/troubleshooting, problem solving,
maintaining, servicing, and repairing Chrysler Group
LLC vehicles. A complete working knowledge of the
vehicle, system, and/or components is written in
straightforward language with illustrations, diagrams,
and charts.
•Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with dia-
grams, charts and detailed illustrations. These practi-
cal manuals make it easy for students and technicians
to find and fix problems on computer-controlled ve-
hicle systems and features. They show exactly how to
find and correct problems the first time, using step-by-
step troubleshooting and drivability procedures,
proven diagnostic tests and a complete list of all tools
and equipment.
•Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to
acquaint you with specific Chrysler Group LLC ve-
hicles. Included are starting, operating, emergency
and maintenance procedures as well as specifications,
capabilities and safety tips.
Call toll free at:
•1–800–890–4038 (U.S.)
•1–800–387–1143 (Canada)
Or
Visit us on the Worldwide Web at:
•www.techauthority.com
528 IF YOU NEED CONSUMER ASSISTANCE

DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES
The following tire grading categories were established by
the National Highway Traffic Safety Administration. The
specific grade rating assigned by the tire’s manufacturer
in each category is shown on the sidewall of the tires on
your vehicle.
All passenger car tires must conform to Federal safety
requirements in addition to these grades.
Treadwear
The Treadwear grade is a comparative rating, based on
the wear rate of the tire when tested under controlled
conditions on a specified government test course. For
example, a tire graded 150 would wear one and one-half
times as well on the government course as a tire graded
100. The relative performance of tires depends upon the
actual conditions of their use, however, and may departsignificantly from the norm due to variations in driving
habits, service practices, and differences in road charac-
teristics and climate.
Traction Grades
The Traction grades, from highest to lowest, are AA, A, B,
and C. These grades represent the tire’s ability to stop on
wet pavement, as measured under controlled conditions
on specified government test surfaces of asphalt and
concrete. A tire marked C may have poor traction perfor-
mance.
WARNING!
The traction grade assigned to this tire is based on
straight-ahead braking traction tests, and does not
include acceleration, cornering, hydroplaning, or
peak traction characteristics.
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IF YOU NEED CONSUMER ASSISTANCE 529

Temperature Grades
The temperature grades are A (the highest), B, and C,
representing the tire’s resistance to the generation of heat
and its ability to dissipate heat, when tested under
controlled conditions on a specified indoor laboratory
test wheel. Sustained high temperature can cause the
material of the tire to degenerate and reduce tire life, and
excessive temperature can lead to sudden tire failure. The
grade C corresponds to a level of performance, which all
passenger car tires must meet under the Federal Motor
Vehicle Safety Standard No. 109. Grades B and A repre-
sent higher levels of performance on the laboratory test
wheel, than the minimum required by law.WARNING!
The temperature grade for this tire is established for
a tire that is properly inflated and not overloaded.
Excessive speed, under-inflation, or excessive load-
ing, either separately or in combination, can cause
heat buildup and possible tire failure.
530 IF YOU NEED CONSUMER ASSISTANCE

INDEX
10

About Your Brakes.................... 350,352
ABS (Anti-Lock Brake System) ............353,354
Adding Engine Coolant (Antifreeze) .......... 474
Adding Fuel ........................... 401
Adding Washer Fluid ..................... 469
Additives, Fuel ......................... 395
Air Cleaner, Engine (Engine Air Cleaner Filter) . . . 460
Air Conditioner Maintenance ............... 463
Air Conditioning Filter .................326,464
Air Conditioning Refrigerant .............463,464
Air Conditioning System ................319,463
Air Conditioning, Operating Tips ............ 327
Air Conditioning, Rear Zone ................ 321
Air Pressure, Tires ....................... 372
Airbag .............................. 61,70
Airbag Deployment ....................... 71
Airbag Light ..................... 68,74,91,259
Airbag Maintenance ....................... 73
Airbag, Side ........................ 64,67,70Airbag, Window (Side Curtain)
...........65,67,70
Alarm (Security Alarm) .................... 17
Alarm Light ........................... 266
Alarm System (Security Alarm) ............... 17
Alarm, Panic ............................ 23
All Wheel Drive (AWD) ................... 345
Alterations/Modifications, Vehicle ............. 7
Anti-Lock Brake System (ABS) ............353,354
Anti-Lock Warning Light .............265,354,356
Anti-Theft Security Alarm (Theft Alarm) ........ 17
Antifreeze (Engine Coolant) ..............473,503
Disposal ........................... 476
Appearance Care ........................ 484
Arming Theft System (Security Alarm) ......... 17
Auto Down Power Windows ................ 39
Auto Unlock, Doors ....................... 31
Automatic Dimming Mirror ................ 102
Automatic Door Locks ..................... 31
Automatic Headlights .................... 192
532 INDEX

Automatic Oil Change Indicator............. 275
Automatic Temperature Control (ATC) ......... 319
Automatic Transaxle ................... 338,480
Adding Fluid .................. 481,482,505
Filter ............................. 482
Fluid and Filter Changes ............... 482
Fluid Level Check ................. 481,482
Interlock System ..................... 339
Reset Mode ......................... 342
Selection Of Lubricant ................. 505
Shifting ........................... 338
Special Additives ..................... 480
Autostick ............................. 343
Auxiliary Electrical Outlet (Power Outlet) ...... 230
Auxiliary Power Outlet ................... 230
B-Pillar Location ........................ 367
Back-Up Lights ......................... 499 Battery
............................... 461
Keyless Transmitter Replacement (RKE) ..... 24
Location ........................... 461
Belts, Seat ............................ 46,91
Body Mechanism Lubrication ............... 466
Booster Seat ............................ 77
Brake Assist System ...................... 356
Brake Control System, Electronic ............. 354
Brake Fluid ............................ 505
Brake System ........................ 352,478
Anti-Lock (ABS) .................. 353,354
Fluid Check ..................... 478,505
Master Cylinder ..................... 478
Parking ........................... 350
Warning Light ....................... 264
Brake, Parking .......................... 350
Brake/Transaxle Interlock .................. 339
Brakes ............................. 352,478
Break-In Recommendations, New Vehicle ........ 88
10
INDEX 533

Brightness, Interior Lights.................. 196
Bulb Replacement ..................... 495,497
Bulbs, Light .......................... 93,495
Camera, Rear ........................... 215
Capacities, Fluid ........................ 503
Caps, Filler Fuel .............................. 401
Oil (Engine) ..................... 451,459
Power Steering ...................... 349
Radiator (Coolant Pressure) ............. 475
Car Washes ............................ 484
Carbon Monoxide Warning ...............90,397
Cargo (Vehicle Loading) ................246,403
Cargo Area Cover ....................... 248
Cargo Area Features ...................... 245
Cargo Compartment ...................... 245
Light ............................. 245
Luggage Carrier ..................... 253 Cargo Load Floor
........................ 246
Cargo Management System ................. 246
Rollaway Tonneau Cover ............... 248
Tri-Fold Load Floor ................... 246
Cargo Tie-Downs ........................ 247
Cellular Phone .......................... 310
Certification Label ....................... 403
Chains, Tire ............................ 380
Changing A Flat Tire ..................... 425
Chart, Tire Sizing ........................ 363
Check Engine Light (Malfunction Indicator
Light) ............................. 259,454
Checking Your Vehicle For Safety ............. 89
Checks, Safety ........................... 89
Child Booster Seat ........................ 77
Child Restraint .................. 75,77,79,83,85
Child Restraint Tether Anchors .............81,83
Child Safety Locks ........................ 31
Clean Air Gasoline ....................... 393
534 INDEX