2011 DODGE JOURNEY Owners Manual

WARNING!
•Take care to avoid the radiator cooling fan when-
ever the hood is raised. It can start anytime the
ignition switch is ON. You can be injured by
moving fan blades.
•Remove any metal jewelry such as watch bands or
bracelets that might make an inadvertent electrical
contact. You could be seriously injured.
•Batteries contain sulfuric acid that can burn your
skin or eyes and generate hydrogen gas which is
flammable and explosive. Keep open flames or
sparks away from the battery.
1. Set the parking brake, shift the automatic transmission
into PARK and turn the ignition to LOCK.
2. Turn off the heater, radio, and all unnecessary electri-
cal accessories. 3. Remove the protective cover over the remote positive
(+)
battery post. To remove the cover, press the locking
tab and pull upward on the cover.
4. If using another vehicle to jump-start the battery, park
the vehicle within the jumper cables reach, set the
parking brake and make sure the ignition is OFF.
WARNING!
Do not allow vehicles to touch each other as this
could establish a ground connection and personal
injury could result.
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WHAT TO DO IN EMERGENCIES 439

Jump-Starting Procedure
WARNING!
Failure to follow this procedure could result in per-
sonal injury or property damage due to battery ex-
plosion.
CAUTION!
Failure to follow these procedures could result in
damage to the charging system of the booster vehicle
or the discharged vehicle.
1. Connect the positive (+)end of the jumper cable to the
remote positive (+)post of the discharged vehicle.
2. Connect the opposite end of the positive (+)jumper
cable to the positive (+)post of the booster battery. 3. Connect the negative end
(-)of the jumper cable to the
negative (-)post of the booster battery.
4. Connect the opposite end of the negative (-)jumper
cable to the remote negative (-)post of the vehicle with
the discharged battery.
WARNING!
Do not connect the cable to the negative post (-) of the
discharged battery. The resulting electrical spark
could cause the battery to explode and could result in
personal injury.
5. Start the engine in the vehicle that has the booster
battery, let the engine idle a few minutes, and then start
the engine in the vehicle with the discharged battery.
Once the engine is started, remove the jumper cables in
the reverse sequence:
440 WHAT TO DO IN EMERGENCIES

6. Disconnect the negative(-)jumper cable from the
remote negative (-)post of the vehicle with the dis-
charged battery.
7. Disconnect the negative end (-)of the jumper cable
from the negative (-)post of the booster battery.
8. Disconnect the opposite end of the positive (+)jumper
cable from the positive (+)post of the booster battery.
9. Disconnect the positive (+)end of the jumper cable
from the remote positive (+)post of the discharged
vehicle.
10. Reinstall the protective cover over the remote posi-
tive (+)battery post of the discharged vehicle.
If frequent jump-starting is required to start your vehicle,
you should have the battery and charging system in-
spected at your authorized dealer.CAUTION!
Accessories that can be plugged into the vehicle
power outlets draw power from the vehicle’s battery,
even when not in use (i.e., cellular phones, etc.).
Eventually, if plugged in long enough, the vehicle’s
battery will discharge sufficiently to degrade battery
life and/or prevent the engine from starting.
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand, or snow, it
can often be moved by a rocking motion. Turn your
steering wheel right and left to clear the area around the
front wheels. Then shift back and forth between DRIVE
and REVERSE. Using the least accelerator pedal pressure
to maintain the rocking motion without spinning the
wheels is most effective.6
WHAT TO DO IN EMERGENCIES 441

CAUTION!
Racing the engine or spinning the wheels may lead to
transmission overheating and failure. Allow the en-
gine to idle with the shift lever in NEUTRAL for at
least one minute after every five rocking-motion
cycles. This will minimize overheating and reduce
the risk of transmission failure during prolonged
efforts to free a stuck vehicle.
NOTE: If your vehicle is equipped with Traction Con-
trol, turn the system OFF before attempting to
“rock” the vehicle. Refer to “Electronic Stability
Program (ESP)” in “Starting and Operating”
for further information.
CAUTION!
•When “rocking” a stuck vehicle by moving be-
tween DRIVE and REVERSE, do not spin the
wheels faster than 15 mph (24 km/h), or drivetrain
damage may result.
•Revving the engine or spinning the wheels too fast
may lead to transmission overheating and failure.
It can also damage the tires. Do not spin the
wheels above 30 mph (48 km/h) while in gear (no
transmission shifting occurring).
442 WHAT TO DO IN EMERGENCIES

WARNING!
Fast spinning tires can be dangerous. Forces gener-
ated by excessive wheel speeds may cause damage, or
even failure, of the axle and tires. A tire could
explode and injure someone. Do not spin your vehi-
cle’s wheels faster than 30 mph (48 km/h) or for
longer than 30 seconds continuously without stop-
ping when you are stuck and do not let anyone near
a spinning wheel, no matter what the speed.
SHIFT LEVER OVERRIDE
If a malfunction occurs and the shift lever cannot be
moved out of the PARK position, you can use the
following procedure to temporarily move the shift lever:
1. Firmly apply the parking brake.
2. Open the center console and remove the shift lever
override access cover.3. Turn the ignition switch to the ON/RUN position
without starting the engine.
4. Press and maintain firm pressure on the brake pedal.
5. Insert a screwdriver or similar small tool into the hole
at the front of the center console and push the manual
override release lever.Shift Lever Override Access Cover6
WHAT TO DO IN EMERGENCIES 443

6. Move the shift lever into the NEUTRAL position.
7. The vehicle may then be started in NEUTRAL.
8. Reinstall the shift lever override access cover in the
center console.With Keyless Enter-N-Go — If Equipped
If the engine is running, press the START/STOP button to
turn it off. Release the brake pedal and press the START/
STOP button once or twice to go to the ON/RUN
position. Do not start the engine. Then, follow the in-
structions shown above to activate the override.
TOWING A DISABLED VEHICLE
Towing Condition Wheel OFF the Ground FWD MODELSAWD MODELS
Flat Tow NONEIF transmission is operable:
•Transmission in
NEUTRAL
•25 mph (40 km/h)
maxspeed
•15 miles (24 km)
maxdistance NOT ALLOWED
Wheel Lift Or Dolly To w Rear
NOT ALLOWED
Front OKNOT ALLOWED
Flatbed ALLBEST METHOD OK
444 WHAT TO DO IN EMERGENCIES

Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for the purpose, following equip-
ment manufacturer ’s instructions. Use of safety chains is
mandatory. Attach a tow bar or other towing device to
main structural members of the vehicle, not to bumpers
or associated brackets. State and local laws applying to
vehicles under tow must be observed.
If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
position, not the ACC position.
If the vehicle’s battery is discharged, see “Shift Lever
Override” in “What To Do In Emergencies” for instruc-
tions on shifting the automatic transmission out of the
PARK position for towing.CAUTION!
•Do not attempt to use sling type equipment when
towing. When securing the vehicle to a flat bed
truck, do not attach to front or rear suspension
components. Damage to your vehicle may result
from improper towing.
•Do not push or tow this vehicle with another
vehicle as damage to the bumper fascia and trans-
mission may result.
•If the vehicle being towed requires steering, the
ignition switch must be in the ON/RUN position,
not the LOCK/OFF or ACC positions.
All-Wheel Drive (AWD)
The manufacturer requires towing with all four wheels
OFF the ground. Acceptable methods are to tow the
vehicle on a flatbed, or with one end of vehicle raised and
the opposite end on a towing dolly.
6
WHAT TO DO IN EMERGENCIES 445

CAUTION!
Failure to follow these towing methods could result
in damage to the transmission and/or transfer case.
Such damage is not covered by the New Vehicle
Limited Warranty.
Front-Wheel Drive (FWD)
The manufacturer recommends towing your vehicle with
all four wheels OFF the ground using a flatbed.
If flatbed equipment is not available, and the transmis-
sion is operable, the vehicle may be flat towed (with all
four wheels on the ground) under the following condi-
tions:
•The shift lever must be in NEUTRAL.
•The distance to be traveled must not exceed 15 miles
(24 km).
•The towing speed must not exceed 25 mph (40 km/h).
If the transmission is not operable, or the vehicle must
be towed faster than 25 mph (40 km/h) or farther than
15 miles (24 km), it must be towed with the front
wheels OFF the ground (using a flatbed truck, towing
dolly, or wheel lift equipment with the front wheels
raised).
CAUTION!
Towing faster than 25 mph (40 km/h) or farther than
15 miles (24 km) with front wheels on the ground can
cause severe damage to the transmission. Such dam-
age is not covered by the New Vehicle Limited
Warranty.
446 WHAT TO DO IN EMERGENCIES