2011 DODGE JOURNEY Owners Manual

If the phone is not reachable and the Uconnect™ Phone is
operational, you may reach the emergency number as
follows:
•Press thebutton to begin,
•After the “Listening” prompt and the following beep,
say “Emergency” and the Uconnect™ Phone will
instruct the paired mobile phone to call the emergency
number. This feature is supported in the U.S., Canada,
and Mexico.
NOTE:
•The emergency number dialed is based on the country
where the vehicle is purchased (911 for the U.S. and
Canada and 060 for Mexico). The number dialed may
not be applicable with the available mobile service and
area.
•The Uconnect™ Phone does slightly lower your
chances of successfully making a phone call as to that
for the mobile phone directly.
WARNING!
Your phone must be turned on and connected to the
Uconnect™ Phone to allow use of this vehicle feature
in emergency situations, when the mobile phone has
network coverage and stays connected to the
Uconnect™ Phone.
Towing Assistance
If you need towing assistance:
•Press thebutton to begin,
•After the “Listening” prompt and the following beep,
say “Towing Assistance”.
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NOTE:
•The towing assistance number dialed is based on the
country where the vehicle is purchased (1-800-528-
2069 for the U.S., 1-877-213-4525 for Canada, 55-14-
3454 for Mexico City and 1-800-712-3040 for outside
Mexico City in Mexico). Please refer to the Chrysler
Group LLC 24-Hour “Towing Assistance” coverage
details in the Warranty Information Booklet and on the
24–Hour Towing Assistance Card.
Voice Mail Calling
To learn how to access your voice mail, refer to “Working
with Automated Systems”.
Working With Automated Systems
This method is used in instances where one generally has
to press numbers on the mobile phone keypad while
navigating through an automated telephone system.You can use your Uconnect™ Phone to access a voice
mail system or an automated service, such as a paging
service or automated customer service line. Some ser-
vices require immediate response selection. In some
instances, that may be too quick for use of the
Uconnect™ Phone.
When calling a number with your Uconnect™ Phone that
normally requires you to enter in a touch-tone sequence on
your mobile phone keypad, you can utilize the touch-screen
or press the
button and say the word “Send” then
the sequence you wish to enter. For example, if required to
enter your PIN followed with a pound, (3746#),youcan
press the
button and say, “Send3746#”.Saying
“Send” followed by a number, or sequence of numbers, is
also to be used for navigating through an automated
customer service center menu structure, and to leave a
number on a pager.
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You can also send stored mobile phonebook entries as
tones for fast and easy access to voice mail and pager
entries. For example, if you previously created a Phone-
book entry and/or Last Name as “Voice Password”, then
if you press the
button and say “Send Voicemail
Password”, the Uconnect™ Phone will then send the
corresponding phone number associated with the phone-
book entry, as tones over the phone.
NOTE:
•The first number encountered for that contact will be
sent. All other numbers entered for that contact will be
ignored.
•You may not hear all of the tones due to mobile phone
network configurations. This is normal.
•Some paging and voice mail systems have system time
out settings that are too short and may not allow the
use of this feature.
•Pauses, wait or other characters that are supported by
some phones are not supported over Bluetooth.
These additional symbols will be ignored in the dial-
ing a numbered sequence.
Barge In — Overriding Prompts
Thebutton can be used when you wish to skip
part of a prompt and issue your voice command imme-
diately. For example, if a prompt is asking “There are 2
numbers with the name John. Say the full name” you
could press the
button and say, “John Smith” to
select that option without having to listen to the rest of
the voice prompt.
Voice Response Length
It is possible for you to choose between Brief and
Detailed Voice Response Length.
•Touch the “More” hard-key, then touch the “Settings”
soft-key,
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•Touch the “Display” soft-key, then scroll down to
Voice Response Length,
•Select either “Brief” or “Detailed” by touching the box
next to the selection. A check-mark will appear to
show your selection.
Phone And Network Status Indicators
Uconnect™ Phone will provide notification to inform
you of your phone and network status when you are
attempting to make a phone call using Uconnect™
Phone. The status is given for roaming, network signal
strength and phone battery strength.
Dialing Using The Mobile Phone Keypad
You can dial a phone number with your mobile phone
keypad and still use the Uconnect™ Phone (while dialing
via the mobile phone keypad, the user must exercise
caution and take precautionary safety measures). By
dialing a number with your paired Bluetoothmobile
phone, the audio will be played through your vehicle’s audio system. The Uconnect™ Phone will work the same
as if you dial the number using voice command.
NOTE:
Certain brands of mobile phones do not send the
dial ring to the Uconnect™ Phone to play it on the vehicle
audio system, so you will not hear it. Under this situa-
tion, after successfully dialing a number the user may feel
that the call did not go through even though the call is in
progress. Once your call is answered, you will hear the
audio.
Mute/Un-Mute (Mute OFF)
When you mute the Uconnect™ Phone, you will still be
able to hear the conversation coming from the other
party, but the other party will not be able to hear you. In
order to mute the Uconnect™ Phone simply touch the
“Mute” button on the Phone main screen.
122 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

Advanced Phone Connectivity
Transfer Call To And From Mobile Phone
The Uconnect™ Phone allows ongoing calls to be trans-
ferred from your mobile phone to the Uconnect™ Phone
without terminating the call. To transfer an ongoing call
from your Uconnect™ Phone paired mobile phone to the
Uconnect™ Phone or vice versa, press the Transfer
button on the Phone main screen.
Connect Or Disconnect Link Between the
Uconnect™ Phone And Mobile Phone
If you would like to connect or disconnect the Bluetooth
connection between a Uconnect™ Phone paired mobile
phone and the Uconnect™ Phone, follow the instructions
described in your mobile phone User’s Manual.
Things You Should Know About Your Uconnect™
Phone
Voice Command
•
For best performance, adjust the rearview mirror to
provide at least12in (1 cm) gap between the overhead
console (if equipped) and the mirror.
•Always wait for the beep before speaking.
•Speak normally, without pausing, just as you would
speak to a person sitting a few feet/meters away from
you.
•Make sure that no one other than you is speaking
during a voice command period.
•Performance is maximized under:
•low-to-medium blower setting,
•low-to-medium vehicle speed,
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 123

•low road noise,
•smooth road surface,
•fully closed windows,
•dry weather condition.
•Even though the system is designed for users speaking
in North American English, French, and Spanish ac-
cents, the system may not always work for some.
•When navigating through an automated system such
as voice mail, or when sending a page, at the end of
speaking the digit string, make sure to say “Send”.
•Storing names in your favorites phonebook when the
vehicle is not in motion is recommended.
•Phonebook (Downloaded and Uconnect™ Phone Lo-
cal) name recognition rate is optimized when the
entries are not similar.
•You can say “O” (letter “O”) for “0” (zero).
•Even though international dialing for most number
combinations is supported, some shortcut dialing
number combinations may not be supported.
•In a convertible vehicle, system performance may be
compromised with the convertible top down.
Far End Audio Performance
•
Audio quality is maximized under:
•low-to-medium blower setting,
•low-to-medium vehicle speed,
•low road noise,
•smooth road surface,
•fully closed windows,
•dry weather conditions, and
•operation from the driver’s seat.
124 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

•Performance, such as audio clarity, echo, and loudness
to a large degree rely on the phone and network, and
not the Uconnect™ Phone.
•Echo at the far end can sometimes be reduced by
lowering the in-vehicle audio volume.
•In a convertible vehicle, system performance may be
compromised with the convertible top down.
BluetoothCommunication Link
Mobile phones have been found to lose connection to the
Uconnect™ Phone. When this happens, the connection
can generally be reestablished by switching the phone
OFF/ON. Your cellular phone is recommended to remain
in Bluetooth ON mode.
Power-Up
After switching the ignition key from OFF to either the
ON or ACC position, or after a language change, you
must wait at least 15 seconds prior to using the system.
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Voice Tree
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