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327
FREQUENTLY ASKED QUESTIONS
QUESTIONANSWERSOLUTION
There is a difference in
sound quality between
the different audiosources (radio, CD...).
For optimum sound qualit
y, the audio settings (Volume, Bass, Treble,
Ambience, Loudness) can be adapted to the different sound sources,
which may result in audible differences when changing source (radio, CD...).Check that the audio settin
gs (Volume, Bass,
Treble, Ambience, Loudness) are adapted to
the sources listened to. It is advisable to set
the AUDIO functions (Bass, Treble, Front-Rear Fader, Left-Right Balance) to the middle position, select the musical ambience "None" and set theloudness correction to the "Active" position in CD
mode or to the "Inactive" position in radio mode.
When chan
ging the
settings for treble andbass, the ambience
setting is deselected.
When changing the
ambience settin
g, trebleand bass are reset to
zero.Choosin
g an ambience imposes settings for treble and bass. Modifying
one without the other is not possible.Modify the treble and bass settings or the ambience setting to obtain the desired sound
quality.
When changing the
balance setting,
distribution is deselected.
Choosing a distribution setting imposes a balance setting. Modifying one
without the other is not possible.Modify the balance setting or the distribution
setting to obtain the desired sound quality. The
following tables contain answers to the most frequently asked questions.
Page 330 of 348

FREQUENTLY ASKED QUESTIONS
QUESTIONANSWERSOLUTION
The quality of reception of the radio stationlistened to graduallydeteriorates or the storedstations do not function (no sound, 87.5 MHz is
displayed...).The vehicle is too far from the transmitter used b
y the station listened
to or there is no transmitter in the geographical area through which the
vehicle is travelling. Activate the RDS function to enable the s
ystem
to check whether there is a more powerful
transm
itter in the geographical area.
The environment
(hills, buildings, tunnels, basement car parks...) block
reception, including in RDS mode. This phenomenon is normal and does not indicatea failure of the audio equipment.
The aerial is absent or has been dama
ged (for example when goingthrough a car wash or into an underground car park). Have the aerial checked by a CITROËN dealer.
Sound cut-outs of 1 to2 seconds in radio mode. During this brief sound cut-out, the RDS searches for any frequency
permitting better reception of the station. Deactivate the RDS function if the phenomenon is
too frequent and always on the same route.
Th
e traffi c announcement (TA) is displayed. I do not receive any traffi cinformation.Th
e radio station does not broadcast traffi c information. Tune to a radio station which broadcasts traffi c
information.
Th
e stored stations arenot found (no sound,87.5 MHz is displayed...). An in
correct waveband is selected. Press the BAND AST button to return to the
waveband (AM, FM1, FM2, DAB * ) on which thestations are stored.
*
Digital Audio Broadcasting.
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329
FREQUENTLY ASKED QUESTIONS
QUESTIONANSWERSOLUTION
The CD is ejected
automatically or is notplayed by the player. The CD is inserted upside down, is unpla
yable, does not contain any audio data or contains an audio format which the player cannot play.
The CD is protected b
y an anti-pirating protection system which is not
recognised by the audio equipment.- Check that the CD is inserted in the pla
yer the
right way up.
-
Check the condition of the CD: the CD cannot
be played if it is too damaged.
-
Check the content in the case of a recordedCD: consult the advice in the "Audio" section.
- The audio equipment's
CD player does not
play DVDs.
- Due to their qualit
y level, certain writeableCDs will not be played by the audio system.
The
CD player sound ispoor. The CD used is scratched or of poor quality. Insert good quality CDs and store them in suitable conditions.
The audio settin
gs (bass, treble, ambience) are unsuitable. Set the treble or bass level to 0, without selectingan ambience.
Th
e Bluetooth connectionis cut. The battery of the peripheral may not be suffi ciently charged. Recharge the battery of the peripheral device.
The messa
ge "USB
device error" is displayedon the screen.The USB memor
y stick is not recognised.
The memor
y stick may be corrupt.Reformat the memor
y stick (FAT 3 2).
Page 332 of 348

FREQUENTLY ASKED QUESTIONS
QUESTIONANSWERSOLUTION
A telephone connects
automatically,
disconnecting another
telephone. Automatic connection overrides manual connection. Modify the telephone settings to remove automatic connection.
An IPod is not recognised
when connecting to theUSB port.The IPod is of a
generation that is not compatible with the USB. Connect the IPod to the AUX Jack socket using a
suitable cable (not supplied).
The hard disk or deviceis not recognised when connecting to the USB port.
Some hard disks and devices need a power supply greater than is
provided by the audio system. Connect the device to the 230 V socket, the 12 V
socket or an external power supply.
Caution
: ensure that the device does not transmit a voltage greater than 5 V (risk of destruction of
the system).
When streaming, the
sound cuts momentarily. Some telephones prioritise connection of the "hands-free" profi le. Delete the "hands-free" connection profi le to
improve streaming.
In "Random all" play, not all of the tracks areplayed.In "Random all" pla
y, the system can only take into account up to 999
tracks.
With the en
gine off, the
audio system switches
off after a few minutes of use.When the en
gine is switched off, the audio system operating time
depends on the battery charge.
The switch-o
ff is normal: the audio system switches to economy modeand switches off to prevent discharging the vehicle's battery.
Start the vehicle's engine to increase the batterycharge.
The message "the audio
system is overheated"appears on the display.In order to protect the installation if the surroundin
g temperature is too high, the audio system switches to an automatic thermal protection mode
leading to a reduction of the volume or stopping of the playing of the CD.Switch the audio s
ystem off for a few minutes toallow the system to cool.
Page 333 of 348
Page 334 of 348
Index
Alphabetical index - Visual search
Page 335 of 348
Page 336 of 348

A
Accessories....................................51, 95, 213Accessory position..................................51, 95Accessory socket, 12 V ..........................78, 79Adjusting headlamps..................................140Adjusting head restraints ........................68, 71Adjusting seat belt height ............................171Adjusting the steering wheel.........................77Airbags..................................................37, 173Airbags, curtain...................................175,176Airbags, front.......................................173,176Airbags, lateral....................................175,176Air conditioning.............................................24Air conditioning, digital ............................85, 86Air filter........................................................r226Air flow..........................................................84Air vents ........................................................84Alarm.............................................................57Anti-pinch................................................60, 62Anti-theft........................................................95Armrest..........................................................78Armrest, front................................................80Armrest, rear.................................................r81Ashtray, removeable.....................................78Assistance call ....................................165,243Audible warning .......................................... 165Audio streaming (Bluetooth)................................285, 312,314Audio system...............................................299Automatic headlampdipping.................30, 137Automatic illumination
of headlamps ....................................133,136Automatic operation of hazard warninglamps ........................................................164
Automatic rain sensitivewindscreen wipers............................143, 145Auxiliary socket.............................80, 286,311
Battery.................................................204, 226Battery, charging.........................................205Battery, remote control.................................53Black panel....................................................43Bluetooth (hands-free)........................268, 313Bluetooth (telephone)..........................268, 313Boot...............................................................56Boot (unlocking)............................................48Brake discs..................................................228Brake lamps................................................198Brake pads ..................................................228Brakes .........................................................228
Changing a wheel................................186-192Changing a wiper blade......................146,208Changing the date ...............................288,323Changing the remotecontrol battery .............................................53Changing the time........................ 43,288,323Checking levels ................................... 223-225Checking the engine oil level................41, 223Checking tyre pressures(using the kit)............................................185Checks................................................220-228Children.................................152-161, 172 , 174Child seats ..................................152,155-160Child seats, conventional ....................155, 156Cigarette lighter.............................................r79Clock ............................................ 43, 288, 323Closing the boot............................................56Closing the doors....................................48,50Connectors, audio.................80, 286,309, 311Coolant level.........................................38,224Coolant temperature indicator......................r38Courtesy lamps ...........................................147Cruise control......................................122, 125Cup holder.....................................................r78
B
Capacity, fuel tank ........................................63CD.......................................................282, 306CD MP3.......................................282,307,308Central locking..............................................48Changing a bulb..................................193-200Changing a fuse ...................................201-203
C
Date (display)......................................288, 323Daytime running lamps ...............193, 196,197Deactivating DSC ........................................ 169Deactivating the passenger airbag.............174
D