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295
FREQUENTLY ASKED QUESTIONS
QUESTIONANSWER SOLUTION
Some contacts are
duplicated in the list. The options for synchronizing contacts are synchronizing the contacts
on the SIM card, the contacts on the telephone, or both. When both
synchronizations are selected, some contacts may be duplicated.
Select "Display SIM card contacts" or "Displaytelephone contacts".
Contacts are not shown in
alphabetical order.Some telephones offer display options. Depending on the settings chosen, contacts can be transferred in a specifi c order.Modify the display setting in the telephone directory.
The system does notreceive SMS text messages. The Bluetooth mode does not permit sending SMS text messages to the
system.
The CD is ejected
automatically or is not played by the player.
The CD is inserted upside down, is unplayable, does not contain any audio
data or contains an audio format which the player cannot play.
Le CD has been recorded in a format that is not compatible with the player.
The CD is protected by an anti-pirating protection system which is not recognised by the audio system.
-
Check that the CD is inserted in the player the
right way up.
-
Check the condition of the CD: the CD cannot
be played if it is too damaged.
-
Check the content in the case of a recordedCD: consult the advice in the "Audio" section.
-
The audio system's CD player does not play DVDs.
-
Some recorded CDs will not be played bythe audio system because they are not of thecorrect quality.
There is a long waiting
period following the insertion
of a CD or connection of a USB memory stick.
When a new medium is inserted, the system reads a certain amount
of data (directory, title, artist, etc.). This may take from a few seconds to a few minutes.
This phenomenon is normal.
The CD player sound is poor. The CD used is scratched or of poor quality.Insert good quality CDs and store them in suitableconditions.
The audio equipment settings (bass, treble, ambiences) are unsuitable. Set the treble or bass level to 0, without selectingan ambience.
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FREQUENTLY ASKED QUESTIONS
QUESTIONANSWER SOLUTION
Some characters in the media information are not
displayed correctly while playing.
The audio system does not display some types of characters. Use standard characters to name tracks and folders.
Playing of streaming fi les does not start. The peripheral device connected does not support automatic play. Start the playback from the device.
The names of tracks andthe track length are not
displayed on the screen
when streamin
g audio.
The Bluetooth profi le does not allow the transfer of this information.
The quality of reception of
the radio station listened
to gradually deterioratesor the stored stations donot function (no sound,87.5 Mhz is displayed...).
The vehicle is too far from the transmitter used by the station listened to or
there is no transmitter in the geographical area through which the vehicle is
travelling.
Activate the "RDS" function by means of the short-cut menu to enable the system to check
whether there is a more powerful transmitter in the geographical area.
The environment (hills, buildings, tunnels, basement car parks...) block reception, including in RDS mode. This phenomenon is normal and does not indicate
a fault with the audio system.
The aerial is absent or has been damaged (for example when goingthrough a car wash or into an underground car park). Have the aerial checked by a CITROÀN dealer.
The station is not received
or its name has changed
in the list.I
cannot fi nd some radio stations in the list of stations received.
Some radio stations send other information in place of their name (the title
of the song for example).
The system interprets this information as the name of the station. The name of the radio station changes.
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297
FREQUENTLY ASKED QUESTIONS
QUESTIONANSWER SOLUTION
In changing the settingof treble and bass the equalizer setting isdeselected.
The selection of an equalizer setting imposes the balance settings.
M
odifying one withoutthe other is not possible. Modi
fy the balance or equalizer settings to obtain
the desired musical ambience.
In changing the equalizer setting, treble and bass return to zero.
W
hen changing the
balance settings, the
distribution setting is deselected.
The selection of a distribution setting imposes the balance settings.
Modifying one without the other is not possible. Modi
fy the balance or distribution settings to obtain
the desired musical ambience.
When changing an distribution setting,
the balance setting is deselected.
There is a difference insound quality between thedifferent audio sources (radio, CD...).
For optimum sound quality, the audio settings for Volume, Bass,
Treble, Equalizer and Loudness can be adapted to the different sound
sources, which ma
y result in audible differences when changing source(radio, CD...).
Check that the audio settings for (Volume, Bass,
Treble, Equalizer, Loudness) are adapted to the sources listened to. It is advisable to set the AUDIOfunctions (Bass, Treble, Fr-Re balance, Le-Ri
balance) to the middle position, select the "None",musical ambience and set the loudness correction
to the "Active" position in CD mode or to the "Inactive" position in radio mode.
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QUESTIONANSWER SOLUTION
With the engine off, thesystem switches off after a few minutes of use.
When the engine is switched off, the system's operating time depends on
the battery charge.
The switch-off is normal: the system switches to economy mode and
switches off to prevent discharging of the vehicle's battery.
Start the vehicle's engine to increase the battery charge.
Playback of my USB memory stick starts onlyafter a very long wait (around 2 to 3 minutes).
Some fi les supplied with the memory stick may greatly slow down access
to reading the memory stick (multiplication by 10 of the catalogue time).Delete the fi les supplied with the memory stick and limit the number of sub-folders in the fi le structure
on the memory stick.
W
hen I connect myiPhone as telephone and
to the USB port at the same time, I am unable to play the music fi les.W
hen the iPhone connects automatically as a telephone, it forces the
streaming function. The streaming function takes the place of the USB
function which is then not useable.
A possible solution (depending on the iPhone):
- disconnect then reconnect the
USB connection(the USB function then takes the place of the
streaming function).
FREQUENTLY ASKED QUESTIONS
Page 301 of 348
299
The system is coded in such a way that it will only
operate in your vehicle.
AUDIO SYSTEM/BLUETOOTH
01 First steps
For safety reasons, the driver must only carry out
operations which require prolonged attention while the
vehicle is stationary.
When the engine is switched o
ff and to prevent
discharging of the battery, the audio system may switch off after a few minutes.
CONTENTS
02 Steering mounted controls
03 Main menu
04 Audio
05 Using the telephone
06 Audio settings
07 Configuration
08 Trip computer
09 Screen menu maps
Frequently asked questions p.
p.
p.
p.
p.
p.
p.
p.
p.
p. 3
00
301
302
3
03
313
322
323
324
325
327
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01
On/Off.
FIRST STEPS
Volume
adjustment.
Select screen displaybetween modes:
F
ull screen: Audio (or telephone if call inprogress)/
In
a window: Audio(or telephone if call inprogress) - Time or Trip computer.
Long press: black screen(DARK).
Select waveband from FM1
,
FM2, DAB and AM.
Select preset radiostation.
Long press: store a
station.
Displa
y the list of stations received,CD/MP3 tracks or folders.
Long press: managing the classifi cation of MP3/WMA fi les/update
the list of stations received.
TA
(Traffi c Announcement)function On/Off.
Lon
g press: access to type of
information.
Confi rmationor display of contextual menu.
Automatic search u
p/down for radio frequencies.
Select previous/next CD, USB, streaming track.
Navigation in a list.
Abandon the current
operation.
Up one level
(menu
or folder).
Manual step b
y step search up/down
for radio frequencies.
Select previous/next MP3 folder.
Select previous/next folder/genre/
artist/playlist in the USB device.
Navigation in a list.
Select source:
Radio, CD, AUX, USB,Streaming.
Accept an incoming call.
A
ccess to main menu.
Audio settings:
au
dio ambiences, treble, bass, loudness, distribution, left/right
balance, front/rear fader, automatic
volume.
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02
SRC
+
-
301
STEERING MOUNTED CONTROLS
- Rotation
Radio -automatic selection of next/previous frequency.
Media: previous/next track.
- Pr
ess then rotation: access to 6 preset stations.
- Chan
ge the audio source.
-
TEL button:
Accept an incoming call
Call in progress: access to telephonemenu: hang up, secret mode, hands-free mode.
- TEL button
(long press):
Re
ject an incoming call or end a call in progress.
When not making a call, access to
the telephone menu (Dial, Contacts,Calls log, Voice mailbox).
- In
crease volume.
- D
ecrease volume.
- Radio: displa
y the list of stations.
Media: display the list o
f tracks.
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302
03
"Multimedia ": Media parameters, Radio parameters.
For a detailed global view of the menusavailable, refer to "Screen menu maps" in thissection.
>
SCREEN C"Bluetooth connection ": Connections management, Search for a device.
" Telephone": Call, Directorymanagement, Telephone management, Hang up.
MAIN MENU
"Personalisation-confi guration": Defi ne thevehicle parameters, Choice of language, Display confi guration, Choice of units, Date and time adjustment.