2010 MERCEDES-BENZ GLK350 4MATIC ah service

Channel number is invalid: The message
Invalid Channel appears in the audio
display.
XThe message disappears automatically or
press W to close the message.
Channel number is valid, but channel is
not included in subscription: The message
Call SIRIUS to activate: appears
(Y page 141).
XPress W to close the message in the audio
display.
Tuning in channels using the satellite
radio channel list
X$ (repeatedly, if necessary) Q Sat
Q Channel List.
The channel list appears. The dot # in
front of a list entry indicates the currently
selected channel.
XSelect channel by rotating cVd or sliding
ZVÆ.
XPress W to confirm.
iThe contents of the channel list depends
on which channels are included in your
subscription and which program category
you have selected (Y page 143). The
channel list contains only the preview
channel if the satellite radio service has not
been subscribed to.
Tuning in channels using satellite radio
channel presets
X$ (repeatedly, if necessary) Q
Presets.
or
XPress W when the main area is selected in
Sat mode.
The preset menu appears. The dot # in
front of a preset position indicates that this
is the channel currently selected and being
listened to.
XSelect station in memory by rotating cVd
or sliding ZVÆ.
XPress W to confirm.
or
XPress desired station button k to
x, with the keypad in audio control unit
briefly.
The audio system tunes in the corresponding
channel as long as it is included in your
subscription and is still available.
If the channel is not included in your
subscription, the message Call SIRIUS to
activate: appears.
If the channel is no longer available, the
message Invalid Channel appears.
XClosing message: Press W.
Storing channels
iThere are ten preset positions available.
XPress W when the main area is selected.
or
X$ (repeatedly, if necessary) Q
Presets.
In both cases, the preset menu will appear in
the audio display. The dot # in front of a
preset position indicates that the channel
currently selected is stored there.
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XSelecting a preset position: Slide ZVÆ or
rotate cVd.
XStoring a preset position: Press and hold
W until you hear a signal.
The channel is stored.
or
XPress and hold desired channel button
k to x on keypad, until a brief signal
tone sounds.
The channel is stored.
Displaying information
X$ (repeatedly, if necessary) Q Info (if
available).
iIf the program provider does not offer any
information, the Info menu item cannot be
selected.
You will see a screen that may contain the
following information:
Rthe selected program category
Rthe selected channel
Rthe artist of the track currently being played
Rthe name of the current track
iSIRIUS XM determines what information
is displayed on the screen. If the
information is too long, the audio system
shortens it.
With the telephone keypad button m you
can call up a popup screen, if provided by
SIRIUS XM, that shows the artist and title of
the current track being played on the selected
channel.
The popup screen disappears automatically.
XClosing screen manually: Slide XVY,
rotate cVd, press W or press button
k.
Calling SIRIUS XM Service Center
iIt may be necessary to call the SIRIUS XM
Service Center if, for example:
RYou want to cancel the subscription or
re-subscribe at a later date.
RYou have questions regarding billing.
RYou sell the car.
X$ (repeatedly, if necessary) Q Sat
Q Service.
The telephone number of the SIRIUS XM
Service Center and the twelve-digit
electronic serial number (SIRIUS-ID) of the
particular receiver are displayed.
XClosing screen: Slide XVY, press W or
press button k.
Channel update
The service provider may conduct a channel
update.
During the update, the message Updating
Channels... will appear on the audio
display.
The last tuned channel will be muted until the
update is completed. You cannot operate the
satellite radio during the update.
After completion of the update, the satellite
radio basic menu will appear. The last tuned
station will begin to play. If not available, the
next subscribed channel starts beginning
with channel 1.
Sound settings
For sound adjustment see:
RVolume (Y page 133)
RBalance control and fader (Y page 133)
RBass and treble control (Y page 133)
RSurround sound (Y page 134)
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iThe functions and services available to
you while using the mobile phone depend
on your service provider and the type of
mobile phone you are using. Also see
separate operating manual of your mobile
phone for instructions on how to use your
mobile phone.
When the mobile phone is connected via the
Bluetooth ®
interface to the audio system, you
can operate the mobile phone using the
following devices:
R Audio system ( Y page 165)
- Audio controller
- Audio control unit
R Buttons 6 and ~ on the
multifunction steering wheel ( Y page 110)
R Mobile phone keypad or similar input
device
Please note that these functions are only
available with Mercedes-Benz approved
mobile phones.
TEL MenuMenuFunctionTelephoneBluetooth ®
PhonesReceive Business
Card(s) (vCards)Delete external dataNamePhone bookCall lists
Microphone off/
onCall Lists or Mic On/
Mic OffDelete Call Lists
General notes
Making calls via Bluetooth ®
interface
The audio system telephone function via the
Bluetooth ®
interface is available in
conjunction with a Bluetooth ®
enabled
mobile phone.
With a suitable mobile phone, you can use the
hands-free device and receive electronic
business cards (vCards) via the Bluetooth ®
interface.
Calls disconnected while the vehicle is in
motion
Interruptions to the connection may occur if
R there is insufficient mobile network
coverage
R you move from one mobile network
transmitter/receiver area (mobile network
cell) into another and no channels are free
or the cell is full
R you are using a SIM card that is not
compatible with the available network
R when using a mobile phone with
“Twincard”, the mobile phone is
simultaneously logged into the network
with the second SIM card
Operating options
i The components and operating principles
of the audio system can be found on
( Y page 126) and ( Y page 131).
When the mobile phone is connected via the
Bluetooth ®
interface to the audio system, you
can operate the mobile phone using the
following devices:
R Buttons 6 and ~ and keypad on
audio control unit ( Y page 127)
R Audio controller in center console
( Y page 129)
R Multifunction steering wheel ( Y page 110)
Please note that these functions are only
available with Mercedes-Benz approved
mobile phones. Please contact an authorized
Mercedes-Benz Center for information on
features available for your mobile phone of
choice.
i In order for the functions described in this
section to work correctly, the Bluetooth ®
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system. Please make sure any other
Bluetooth ®
device linked with the mobile
phone is switched off before you use the
telephone functions with the audio system.
Changes or modifications not expressly
approved by the party responsible for
compliance could void the user’s authority to
operate the equipment.
The head unit internal Bluetooth ®
transmitter
must not be co-located or operated in
conjunction with any other antenna or
transmitter.
This equipment complies with FCC/IC
radiation exposure limits set forth for
uncontrolled equipment and meets the FCC
radio frequency (RF) Exposure Guidelines in
Supplement C to OET65 and RSS-102 of the
IC radio frequency (RF) Exposure rules. This
equipment has very low levels of RF energy
that it is deemed to comply without testing of
specific absorption ratio (SAR).
Unless otherwise indicated, the descriptions
and illustrations in this section refer to the
audio system.
Caller ID
The audio system can display the telephone
number and the name of the caller, e.g. for an
incoming call and also in other menus or
displays.
For the telephone number to be displayed,
the caller must transmit their telephone
number. Otherwise Unknown will be shown on
the audio display.
This is also the case for name displays. For
this, the telephone number and the name of
the caller must also be saved in the telephone
book.
Functional restrictions
You will not be able to use the mobile phone,
or you may have to wait a while, in the
following situations:
R If the mobile phone is switched off.
R If the mobile phone is not connected via the
Bluetooth ®
interface to the audio system.R If the mobile phone is locked.
R If the mobile phone has not yet acquired a
network signal.
The mobile phone automatically tries to log
into a network. If no network is available,
you will also not be able to make a “911”
emergency call. If you attempt to make an
outgoing call, the No Service message will
appear for a short while.
R If you switch off the audio system in the
middle of a call, e.g. by switching off the
ignition, that call will be cut off. You can
prevent this from happening as follows:
- Switch the mobile phone to “private
mode” before switching the audio
system off (see mobile phone operating
instructions).
Activating the mobile phone
Prerequisites for the mobile phone
For making calls using the audio system via
the Bluetooth ®
interface, you will need a
Bluetooth ®
enabled mobile phone.
Your mobile phone must support the
Bluetooth ®
hands-free profile 1.0 or higher to
make or receive calls (see mobile phone
operating instructions).
i For further information on suitable mobile
phones and connecting Bluetooth ®
-
enabled mobile phones to the audio system
R visit www.mbusa-mobile.com
R call the Mercedes-Benz Customer
Assistance Center at
1-800-FOR-MERCedes
(1-800-367-6372) (in the USA)
R call Customer Service at
1-800-387-0100 (in Canada)
Activating Bluetooth ®
XSwitch on the mobile phone (see mobile
phone operating instructions).XEnter the PIN (not necessary with some
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RREADY indicates that a call is possible.
R NO SERVICE indicates that the mobile
network is not available.
Setting transmit and receive volume
i These settings should normally not be
changed as the factory settings are
matched to most mobile phones. Find out
about the optimum settings for your mobile
phone at an authorized Mercedes-Benz
Center.
i Changes may result in significant
impairments to the transmission quality.
These settings may not be changed during
an active phone call.
X% Q Tel Q Bluetooth Phones .XSelect a mobile phone from the list.XSelect Options Q Reception Volume or
Transmission Volume .XSetting the volume: Slide ZV Æ or rotate
c V d the audio controller.
The volume bar moves up or down.XExiting menu: Press W or slide XV Y the
audio controller or press button k.
Emergency calls “911”
i The “911” emergency call system is a
public service. Using it without due cause
is a criminal offense.
i This function places a call to the local
“911” provider. It does not initiate a Tele
Aid call.
The following describes how to dial a “911”
emergency call using the audio system head
unit when a Mercedes-Benz specified mobile
phone is connected via the Bluetooth ®
interface to the audio system. Unless
otherwise specified, the descriptions refer to
the audio system head unit.
Consult the separate mobile phone operating
instructions that came with your mobile
phone for information on how to place a
“911” emergency call on the mobile phone.
The following conditions must be met for a
“911” emergency call via the audio system:
R Mobile phone must be switched on.
R The corresponding mobile
communications network must be
available.
i Emergency calls may not be possible with
all telephone networks or if certain network
services and/or telephone functions are
active. Check with your local service
providers and mobile phone instructions.
If you cannot make an emergency call, you
will have to initiate rescue measures yourself.
Placing a “911” emergency call using
audio control unit with the mobile
phone unlockedXPress button % to switch to telephone
mode.XEnter 911 using the number keypad on the
audio control unit.XPress button 6.
or
XPress W for dialing to begin.
Connecting... appears in the audio
display while the mobile phone establishes
the connection.XWait until the emergency call center
answers, then describe the emergency.
i Depending on the phone type, if no SIM
card is inserted in a GSM mobile phone or
if there is no service on a CDMA mobile
phone, NO SERVICE may appear in the
audio display. In that case, you only can
make an emergency call on the mobile
phone itself, without the use of the audio
control unit.
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XHook belt hook : into cargo tie-down
ring ; in direction of arrow.
XPull tightening belt = by the loose end in
direction of arrow until the cargo net is
pulled tight.
XAfter driving a short distance, make sure
the cargo net is still tight and, if necessary,
pull it tight again.
Loosening the cargo net
Belt hook attached behind the front seats
XLoosen the tightening belt by pulling
buckle : upward in direction of arrow.
XRemove belt hook ; from cargo tie-down
ring =.
Removing and storing the cargo net
XTake cargo net bar ; (Y page 191) out of
holder : (Y page 191).
XPress the red button on the upper and lower
cargo net bar.
XFold the cargo net.XRoll up the cargo net.XClose the hook and loop fasteners on the
cargo net package.
Front storage compartments
GWarning!
To help avoid personal injury during a collision
or sudden maneuver, exercise care when
storing objects in the vehicle. Put luggage or
cargo in the cargo compartment if possible.
Do not pile luggage or cargo higher than the
seat backrests.
Keep compartment lids closed. This will help
to prevent stored objects from being thrown
about and injuring vehicle occupants during
Rbraking
Rvehicle maneuvers
Ran accident
Glove box
Depending on vehicle equipment, an AUX
socket or a media interface is located in the
glove box. For information on Audio AUX
mode, see (Y page 154) or on media
interface, see separate COMAND system
operating instructions.
The glove box can be ventilated
(Y page 181).
XOpening: Pull glove box lid release :.XClosing: Push glove box lid ; upwards
until it engages.
You can lock the glove box, e.g. when the
vehicle is in the shop for service.
The glove box can only be locked or unlocked
with the mechanical key.
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Zone map South America
XPress button = approximately 3 seconds.
The currently selected zone appears in
compass display ;.
XSelecting zone: Press button = until the
desired zone is selected.
Do not press the button again until the
direction is indicated.
XCompass calibration: Make sure you are
in an area where you can drive a full circle
with your vehicle without disturbing traffic
in order to calibrate the compass.
In order to calibrate the compass properly,
mind the following:
RCalibrate the compass in open terrain.
Nearby buildings, bridges, power lines and
large antenna masts, for example, could
impair compass calibration.
RSwitch off electrical consumers (e.g.
climate control, windshield wipers, or rear
window defroster).
RClose all doors and the cargo
compartment.
XStart the engine.XPress button = approximately 6 seconds
until symbol C appears in compass
display ;.
XDrive a full circle at a vehicle speed of
between 3 mph (5 km/h) and 6 mph
(10 km/h).
When calibration was successful, the
current direction appears in compass
display ;.
Tele Aid
! In order to activate the Tele Aid system, a
subscriber agreement must be completed.
To ensure your system is activated and
operational, please press Information
button ï to perform the acquaintance
call. Failure to complete either of these
steps may result in a system that is not
activated.
If you have any questions regarding
activation, please call the Customer
Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada
only).
Shortly after the completion of your Tele Aid
acquaintance call, you will receive a user ID
and password in the mail. You may use this
password to access the Tele Aid section in
“Owner’s Online” at www.mbusa.com (USA
only). The “My Tele Aid” section will give you
access to account information, remote door
unlock and more.
The Tele Aid system is available if
Rit has been activated and is operational.
Activation requires a subscription for
monitoring services, connection and
cellular air time
Rvehicle battery power is available
Rthe relevant cellular phone network and
GPS signals are available and pass the
information on to the Customer Assistance
Center
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Once the emergency call is in progress, the
indicator lamp in the SOS button will begin to
flash. The message Connecting Call
appears in the multifunction display and the
COMAND system is muted. When the
connection is established, the message
Call Connected appears in the
multifunction display.
All information relevant to the emergency,
such as the location of the vehicle
(determined by the GPS satellite location
system), vehicle model, identification number
and color are generated.
A voice connection between the Customer
Assistance Center and the occupants of the
vehicle will be established automatically soon
after the emergency call has been initiated.
The Customer Assistance Center will attempt
to determine the nature of the emergency
more precisely, provided they can speak to
an occupant of the vehicle.
iIf no vehicle occupant responds, an
ambulance will be sent to the vehicle
immediately.
GWarning!
If the indicator lamp in the SOS button is
flashing continuously and there was no voice
connection to the Customer Assistance
Center established, then the Tele Aid system
could not initiate an emergency call (e.g. the
relevant cellular phone network is not
available).
The message Call Failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be
summoned by other means.
iThe “911” emergency call system is a
public service. Using it without due cause
is a criminal offense.
Initiating an emergency call manually XBriefly press on cover : to open.XPress SOS button ; briefly.
The indicator lamp in SOS button ; will
flash until the emergency call is concluded.
XWait for a voice connection to the
Customer Assistance Center.
XClose cover : after the emergency call is
concluded.
GWarning!
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe location.
The Customer Assistance Center will
automatically contact local emergency
officials with the vehicle’s approximate
location if they receive an automatic SOS
signal and cannot make voice contact with the
vehicle occupants.
XTerminating calls: Press button ~ on
the multifunction steering wheel.
or
XPress the respective button for ending a
telephone call on the audio system or the
COMAND system.
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