2010 MERCEDES-BENZ C350S ESP

XSwitch off the ignition.XClean the Parktronic system sensors
(Y page 263).
XSwitch on the ignition.
or
XCheck the Parktronic system operation at
another location to rule out interference
from outside radio or ultrasonic signals.
Rear view camera
The rear view camera is an optical parking aid.
The area behind the vehicle appears in the
COMAND system display as a mirror image,
like in the rear view mirror.
GWarning!
Make sure no persons or animals are in or
near the area in which you are parking/
maneuvering. Otherwise, they could be
injured.
GWarning!
The rear view camera is only an aid and may
display obstacles
Rfrom a distorted perspective
Rinaccurately
Rmay not display obstacles at all
The rear view camera does not relieve you of
the responsibility to be cautious. Take care
and pay careful attention. The rear view
camera may not show objects which are
Rvery close to the rear bumper
Runder the rear bumper
Rabove the trunk handle
You are responsible for safety at all times and
must continue to pay attention to the
immediate surroundings when parking and
maneuvering. This includes the area behind,
in front of, and beside the vehicle. Otherwise
you could endanger yourself and/or others.
GWarning!
The rear view camera either will not function
or will not function to its full capability if
Rthe trunk lid is open
Rit is raining very hard, snowing or foggy
Rit is night or you are parking/maneuvering
your vehicle in an area where it is very dark
Rthe camera is exposed to a very bright white
light
Rthe immediate surroundings are
illuminated with fluorescent light (the
COMAND system display can flicker)
Rthere is a sudden change in temperature,
e.g. if you drive into a heated garage from
the cold (lens condensation)
Rthe camera lens is dirty or covered
Rthe rear of your vehicle is damaged
In this case, have the position and setting
of the camera checked by a qualified
specialist workshop. Mercedes-Benz
recommends that you contact a Mercedes-
Benz Center for this purpose.
Do not use the rear view camera in these
situations. Otherwise you could injure
yourself or others and/or damage property
including your vehicle while parking/
maneuvering.
Camera lens : must be free of dirt, ice,
snow, and slush to function properly. Clean
the camera lens regularly. Being careful not
to scratch or damage the camera lens, see
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:Thumbwheel;Air ventXOpening/closing: Turn thumbwheel :
clockwise or counterclockwise.
Rear center console air vents
:Thumbwheel for air volume control for
rear center air vents
;Right rear center air vent, adjustable=Left rear center air vent, adjustableXOpening/closing: Turn thumbwheel :
upward or downward.
Adjusting air distribution
The symbols shown in display G
(Y page 189) on the climate control panel
represent the following functions:
SymbolFunction¯Directs air through the
defroster air vents to the
windshield and front door
windows
PDirects air through the center
and side air vents
ODirects air to the footwellsNDirects air through the center
and side air vents and to the
footwells
_Directs air into the entire
vehicle interior (Canada only)
bDirects air through the center,
side and defroster air vents to
the windshield and front door
windows (Canada only)
aDirects air through the
defroster air vents to the
windshield and front door
windows and to the footwells
XPress button _ repeatedly until you
have select the desired setting and the
corresponding symbol is shown in display
G.
Adjusting air volume
XDecreasing/increasing: Press button
I or K.
Front defroster
You can use this setting to defrost the
windshield, for example if it is iced up.
You can also defog the windshield and the
front door windows.
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iThe air recirculation mode is activated
automatically at high outside
temperatures.
The indicator lamp in button g is not lit
when the air recirculation mode is switched
on automatically.
A quantity of outside air is added after
approximately 30 minutes.XDeactivating: Press button g again.
The indicator lamp in the button goes out.
i The manually selected air recirculation
mode is deactivated automatically:
R after 5 minutes if the outside
temperature is below approximately
41‡ (5†)
R after 5 minutes if the air conditioning is
turned off
R after 30 minutes if the outside
temperature is above approximately
41‡ (5†)
Using driver-side settings for
passenger side
This feature is only available in Canada
vehicles.
You can use the settings of the driver’s side,
such as temperature, air volume and air
distribution, for the passenger side.
XActivating: Adjust the air temperature, air
volume and air distribution.XPress button ¸.
The indicator lamp in the button comes on.
The driver-side settings are used for the
passenger side.XDeactivating: Press button ¸ again.
The indicator lamp in the button goes out.Rear window defrosterGWarning!
Any accumulation of snow and ice should be
removed from the rear window before driving.
Visibility could otherwise be impaired,
endangering you and others.
The rear window defroster uses a large
amount of power. To keep the battery drain
to a minimum, switch off the defroster as
soon as the rear window is clear. The
defroster is switched off automatically after
some time of operation depending on the
outside temperature.
XSwitch on the ignition.XSwitching on: Press button ¤ on the
respective climate control panel.
The indicator lamp in the button comes on.XSwitching off: Press button ¤ again.
The rear window defroster switches off when
the battery voltage is too low. Too many
electrical consumers may be operating
simultaneously.
XSwitch off consumers that are currently not
needed if required.
Power tilt/sliding sunroof
Opening and closing
GObserve Safety notes, see page 54.GWarning!
When opening or closing the tilt/sliding
sunroof, make sure there is no danger of
anyone being harmed by the opening/closing
procedure.
The tilt/sliding sunroof is equipped with the
express operation and automatic reversal
function. If the movement of the tilt/sliding
sunroof is blocked during the closing
procedure, the tilt/sliding sunroof will stop
and open slightly.
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XSwitch on the ignition.XPush and hold the roof panel switch in
direction of arrow ; (Y page 199) until the
roller sunblinds are fully retracted.
XPush and hold the roof panel switch in
direction of arrow ; until the tilt/sliding
panel is opened approximately 4 inch
(10 cm).
XPull and hold the roof panel switch in
direction of arrow = until the tilt/sliding
panel is fully closed.
XKeep holding the roof panel switch in
direction of arrow = for approximately
1 second.
XPull and hold the roof panel switch in
direction of arrow = (Y page 199) until the
roller sunblinds are fully extended.
XKeep holding the roof panel switch in
direction of arrow = for approximately
1 second.
XCheck the express operation feature of the
tilt/sliding panel (Y page 200).
If the tilt/sliding panel opens completely,
the roof is synchronized. Otherwise repeat
the above steps.
Loading and storing
Loading instructions
GWarning!
Always fasten items being carried as securely
as possible using fastening materials
appropriate for the weight and size of the
load.
In an accident, during hard braking or sudden
maneuvers, loose items will be thrown around
inside the vehicle. This can cause injury to
vehicle occupants unless the items are
securely fastened in the vehicle.
To help avoid personal injury during a collision
or sudden maneuver, exercise care when
transporting cargo. Do not pile luggage or
cargo higher than the seat backrests.
The trunk is the preferred place to carry
objects. Do not place anything on the rear-
window shelf.
Never drive a vehicle with the trunk open.
Deadly carbon monoxide (CO) gases may
enter vehicle interior resulting in
unconsciousness and death.
Load distribution
The total load weight including vehicle
occupants and luggage/cargo should not
exceed the total load limit indicated on the
corresponding Tire and Loading Information
placard located on the driver’s door B-pillar
(Y page 238).
The handling characteristics of a fully loaded
vehicle depend greatly on the load
distribution. It is therefore recommended to
load the vehicle according to the illustration
shown. The heaviest items are to be placed
towards the front of the vehicle.
iThe enlarged cargo area should only be
used for items which do not fit in the trunk
alone.
Please pay attention to and comply with the
following instructions when loading the
vehicle and transporting cargo:
RAlways place items being carried against
front or rear seat backrests, and fasten
them as securely as possible.
RThe heaviest portion of the cargo should
always be kept as low as possible against
front or rear seat backrests.
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Storage bags GWarning!
Storage bags are intended for storing light-
weight items only.
Heavy objects, objects with sharp edges or
fragile objects may not be transported in the
storage bag. In an accident, during hard
braking, or sudden maneuvers, they could be
thrown around inside the vehicle and cause
injury to vehicle occupants.
Storage bags cannot protect transported
goods in the event of an accident.
Storage bags are located on the back of the
front seats.
Useful features
Cup holders
GWarning!
In order to help prevent spilling liquids on
vehicle occupants and/or vehicle equipment,
only use containers that fit into the cup
holder. Use lids on open containers and do
not fill containers to a height where the
contents, especially hot liquids, could spill
during braking, vehicle maneuvers, or in an
accident. Liquids spilled on vehicle occupants
may cause serious personal injury. Liquids
spilled on vehicle equipment may cause
damage not covered by the Mercedes-Benz
Limited Warranty.
When not in use, keep the cup holder closed.
An open cup holder may cause injury to you
or others when contacted during braking,
vehicle maneuvers, or in an accident.
Keep in mind that objects placed in the cup
holder may come loose during braking,
vehicle maneuvers, or in an accident and be
thrown around in the vehicle interior. Objects
thrown around in the vehicle interior may
cause an accident and/or serious personal
injury.
Cup holder in front center console
A cup holder : is located in the front center
console.
Cup holder in rear armrest
XOpening: Open rear armrest storage
compartment (Y page 206).
XPress release button :.
Cup holder ; swings out and opens
automatically.
XClose rear armrest storage compartment.XClosing: Open rear armrest storage
compartment (Y page 206).
XSwing cup holder ; backward until it
engages.
XClose rear armrest storage compartment.
! Do not sit on or lean your body weight
against the armrest when it is folded down,
as you could otherwise damage it.
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access to account information, remote door
unlock and more.
The Tele Aid system is available if
R it has been activated and is operational.
Activation requires a subscription for
monitoring services, connection and
cellular air time
R vehicle battery power is available
R the relevant cellular phone network and
GPS signals are available and pass the
information on to the Customer Assistance
Center
i Location of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network and
pass the information on to the Customer
Assistance Center.
The Tele Aid system
(Telematic Alarm Identification on Demand)
The Tele Aid system consists of three types
of response:
R Automatic and manual emergency
R Roadside Assistance
R Information
To adjust the speaker volume during a Tele
Aid call do the following:
XPress button W or X on the
multifunction steering wheel.
or
XUse the rotary control on the audio system
( Y page 144).
Be sure to check “Owner’s Online” at
www.mbusa.com (USA only) for more
information and a description of all available
features.
System self-test
The system performs a self-test after you
have switched on the ignition.
GWarning!
A malfunction in the system has been
detected if any or all of the following
conditions occur:
R The indicator lamp in the SOS button does
not come on during the system self-test.
R The indicator lamp in the Roadside
Assistance button F does not come on
during the system self-test.
R The indicator lamp in the Information
button ï does not come on during the
system self-test.
R The indicator lamp in the SOS button,
Roadside Assistance button F, or
Information button ï remains
illuminated constantly in red after the
system self-test.
R The message Tele Aid Inoperative or
Tele Aid Not Activated appears in the
multifunction display after the system self-
test
If a malfunction is indicated as outlined above,
the system may not operate as expected. In
case of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest
Mercedes-Benz Center or contact the
Customer Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada only)
as soon as possible.
Emergency calls
! In order to activate the Tele Aid system, a
subscriber agreement must be completed.
To ensure your system is activated and
operational, please press Information
button ï to perform the acquaintance
call. Failure to complete either of these
steps may result in a system that is not
activated.
If you have any questions regarding
activation, please call the Customer
Assistance Center at
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1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada
only).
An emergency call is initiated automatically
following an accident in which the Emergency
Tensioning Devices (ETDs) or air bags have
deployed.
i An automatically initiated Tele Aid
emergency call cannot be canceled.
An emergency call can also be initiated
manually (Y page 213).
Once the emergency call is in progress, the
indicator lamp in the SOS button will begin to
flash. The message Connecting Call
appears in the multifunction display and the
COMAND system is muted. When the
connection is established, the message
Call Connected appears in the
multifunction display.
All information relevant to the emergency,
such as the location of the vehicle
(determined by the GPS satellite location
system), vehicle model, identification number
and color are generated.
A voice connection between the Customer
Assistance Center and the occupants of the
vehicle will be established automatically soon
after the emergency call has been initiated.
The Customer Assistance Center will attempt
to determine the nature of the emergency
more precisely, provided they can speak to
an occupant of the vehicle.
iIf no vehicle occupant responds, an
ambulance will be sent to the vehicle
immediately.
GWarning!
If the indicator lamp in the SOS button is
flashing continuously and there was no voice
connection to the Customer Assistance
Center established, then the Tele Aid system
could not initiate an emergency call (e.g. the
relevant cellular phone network is not
available).
The message Call Failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be
summoned by other means.
iThe “911” emergency call system is a
public service. Using it without due cause
is a criminal offense.
Initiating an emergency call manually
XBriefly press on cover : to open.XPress SOS button ; briefly.
The indicator lamp in SOS button ; will
flash until the emergency call is concluded.
XWait for a voice connection to the
Customer Assistance Center.
XClose cover : after the emergency call is
concluded.
GWarning!
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe location.
The Customer Assistance Center will
automatically contact local emergency
officials with the vehicle’s approximate
location if they receive an automatic SOS
signal and cannot make voice contact with the
vehicle occupants.
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XTerminating calls: Press button ~ on
the multifunction steering wheel.
or
XPress the respective button for ending a
telephone call on the audio system or the
COMAND system.
Roadside Assistance button
XPress and hold Roadside Assistance
button : for longer than 2 seconds.
A call to a Mercedes-Benz Roadside
Assistance dispatcher will be initiated. The
indicator lamp in Roadside Assistance
button : will flash while the call is in
progress. The message Connecting
Call will appear in the multifunction
display and the audio system or the
COMAND system is muted.
When the connection is established, the
message Call Connected appears in the
multifunction display. The Tele Aid system will
transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular and
GPS signals).
i The audio system or COMAND system
display indicates that a Tele Aid call is in
progress. While the call is connected you
can change to the navigation menu by
pressing the NAVI button on the COMAND
system. Spoken commands are not
available.
A voice connection between the Roadside
Assistance dispatcher and the occupants of
the vehicle will be established.
XDescribe the nature of the need for
assistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to tow
your vehicle to the nearest authorized
Mercedes-Benz Center. For services such as
labor and/or towing, charges may apply.
Refer to the Roadside Assistance manual for
more information.
Sign and Drive services (USA only):
Services such as a jump start, a few gallons
of fuel or the replacement of a flat tire with
the vehicle spare wheel are obtainable at no
charge.
iIf the indicator lamp in Roadside
Assistance button : is flashing
continuously and there was no voice
connection to the Customer Assistance
Center established, then the Tele Aid
system could not initiate a Roadside
Assistance call (e.g. the relevant cellular
phone network is not available). The
message Call Failed appears in the
multifunction display.
XTerminating calls: Press button ~ on
the multifunction steering wheel.
or
XPress the respective button for ending a
telephone call on the audio system or the
COMAND system.
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