2010 MERCEDES-BENZ C350S ESP

Always use winter tires at temperatures
below 45‡ (7†) and whenever wintry road
conditions prevail. Not all M+S rated tires
provide special winter performance. Make
sure the tires you use show the mountain/
snowflake imarking on the tire sidewall.
These tires meet specific snow traction
performance requirements of the Rubber
Manufacturers Association (RMA) and the
Rubber Association of Canada (RAC) and
have been designed specifically for use in
snow conditions. Use of winter tires is the
only way to achieve the maximum
effectiveness of your vehicle’s driving safety
systems such as the ABS and the ESP ®
in
winter operation.
For safe handling, make sure all mounted
winter tires are of the same make and have
the same tread design.
For information on winter tires for your
vehicle model, see the “Technical data”
section ( Y page 344).
Always observe the speed rating of the winter
tires installed on your vehicle.
After installing winter tires:XCheck the tire inflation pressure and adjust
it if necessary ( Y page 232).XRestart the tire pressure loss warning
system ( Y page 233) or the Advanced Tire
Pressure Monitoring System (Y page 234).
Snow chains
! Some tire sizes do not leave adequate
clearance for snow chains. To help avoid
serious damage to your vehicle or tires,
make sure the use of snow chains is
permissible as specified in the “Technical
data” section of this Operator’s Manual.
Snow chains should only be driven on snow-
covered roads at speeds not to exceed
30 mph (50 km/h). Remove chains as soon
as possible when driving on roads without
snow.
Observe the following guidelines when using
snow chains:
R Use of snow chains is not permissible with
all wheel/tire combinations ( Y page 344).
R Use snow chains in pairs and on rear
wheels only. Follow the manufacturer’s
mounting instructions.
! If snow chains are mounted to the front
wheels, they may scrape against the body
or axle components. The tires or the vehicle
could be damaged as a result.
R Only use snow chains that are approved by
Mercedes-Benz. Any authorized Mercedes-
Benz Center will be glad to advise you on
this subject.
R Use of snow chains may be prohibited
depending on location. Always check local
and state laws before installing snow
chains.
R Do not use snow chains on the spare wheel.
i When driving with snow chains, you may
wish to switch off the ESP ®
(Y page 62)
before setting the vehicle in motion. This
will improve the vehicle’s traction.
Winter driving instructions
GWarning!
If the vehicle becomes stuck in snow, make
sure snow is kept clear of the exhaust pipe
and from around the vehicle with the engine
running. Otherwise, deadly carbon monoxide
(CO) gases may enter vehicle interior
resulting in unconsciousness and death.
To assure sufficient fresh air ventilation, open
a window slightly on the side of the vehicle
not facing the wind.
GWarning!
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
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Indicated temperatures just above the
freezing point do not guarantee that the road
surface is free of ice. The road may still be icy,
especially in wooded areas or on bridges.GWarning!
On slippery road surfaces, never downshift in
order to obtain braking action. This could
result in drive wheel slip and reduced vehicle
control. Your vehicle’s ABS will not prevent
this type of loss of control.
The most important rule for slippery or icy
roads is to drive sensibly and to avoid abrupt
acceleration, braking and steering
maneuvers. Do not use the cruise control
system under such conditions.
When the vehicle is in danger of skidding, shift
the automatic transmission to neutral
position N or declutch in case of manual
transmission. Try to keep the vehicle under
control by corrective steering action.
i For information on driving with snow
chains, see “Snow chains” ( Y page 253).
Road salts and chemicals can adversely
affect braking efficiency. Increased pedal
force may become necessary to produce the
normal brake effect.
Depressing the brake pedal periodically when
traveling at length on salt-strewn roads can
bring road-salt-impaired braking efficiency
back to normal.
If the vehicle is parked after being driven on
salt-treated roads, the braking efficiency
should be tested as soon as possible after
driving is resumed.
GWarning!
Make sure not to endanger any other road
users when carrying out these braking
maneuvers.
Driving instructions
Drive sensibly – save fuel
To save fuel you should:
R Keep tires at the recommended inflation
pressures.
R Remove unnecessary loads.
R Remove roof rack when not in use.
R Allow engine to warm up under low load
use.
R Avoid frequent acceleration and
deceleration.
R Have all maintenance work performed at
the intervals specified in the Maintenance
Booklet and as required by the
Maintenance system. Contact an
authorized Mercedes-Benz Center.
Fuel consumption is also increased by driving
in cold weather, in stop-and-go traffic, on
short trips and in mountainous areas.
Drinking and driving
GWarning!
Drinking and driving and/or taking drugs and
driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and
judgment.
The possibility of a serious or even fatal
accident are greatly increased when you drink
or take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or
taking drugs.
Pedals
GWarning!
Make sure absolutely no objects are
obstructing the pedals’ range of movement.
Keep the driver’s footwell clear of all
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removed without putting other road users
at risk
R maintain a greater distance to the vehicle
ahead and drive with particular care
R carefully apply the brakes at the end of a
trip and immediately after commencing a
new trip, so that salt residues are removed
from the brake disc
Brake service
! The brake fluid level in the reservoir may
be too low if the red brake warning lamp in
the instrument cluster comes on while the
engine is running and an acoustic warning
sounds. Observe additional messages in
the multifunction display that may appear.
Brake pad wear or a leak in the system may
be the reason for low brake fluid in the
reservoir.
Have the brake system inspected
immediately. Contact an authorized
Mercedes-Benz Center.
All checks and service work on the brake
system should be carried out by qualified
technicians only. Contact an authorized
Mercedes-Benz Center.
Only install brake pads and use brake fluid
recommended by Mercedes-Benz.
GWarning!
If other than recommended brake pads are
installed, or other than recommended brake
fluid is used, the braking properties of the
vehicle can be degraded to an extent that safe
braking is substantially impaired. This could
result in an accident.
! Vehicles with 4MATIC:
Only conduct operational or performance
tests on a two-axle dynamometer. If such
tests are necessary, contact an authorized
Mercedes-Benz Center. You could
otherwise seriously damage the brake
system or the transfer case which is not
covered by the Mercedes-Benz Limited
Warranty.
! Vehicles with 4MATIC:
Because the ESP ®
operates automatically,
the engine and ignition must be shut off
(SmartKey in starter switch position 0 or
1 or KEYLESS-GO start/stop button in
position 0 or 1) when the parking brake is
being tested on a brake test dynamometer.
Active braking action through the ESP ®
may otherwise seriously damage the brake
system which is not covered by the
Mercedes-Benz Limited Warranty.
! Vehicles without 4MATIC:
Because the ESP ®
operates automatically,
the engine and ignition must be shut off
(SmartKey in starter switch position 0 or
1 or KEYLESS-GO start/stop button in
position 0 or 1) when the parking brake is
being tested on a brake test dynamometer
or the vehicle is being towed with the front
axle raised.
Active braking action through the ESP ®
may otherwise seriously damage the brake
system which is not covered by the
Mercedes-Benz Limited Warranty.
If your brake system is only subjected to
moderate loads, you should occasionally test
the effectiveness of the brakes by applying
above-normal braking pressure at higher
speeds. This will also enhance the grip of the
brake pads.GWarning!
Make sure not to endanger any other road
users when carrying out these braking
maneuvers.
Refer to the description of the Brake Assist
System (BAS) ( Y page 61).
High-performance brake system
The high-performance brake system is only
available on C 63 AMG.
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GWarning!
New vehicle brake pads and discs, and
replacement brake pads and discs may take
several hundred miles of driving until they
provide optimum braking efficiency. Until that
time, you may need to use increased brake
pedal pressure while braking. Please be aware
of this and adjust your driving and braking
accordingly during this break-in period.
Excessive high-demand braking will cause
correspondingly high brake wear. Please be
attentive to the brake warning lamp in the
instrument cluster and brake condition
messages in the multifunction display.
Especially for high performance driving, it is
important to maintain and have the brake
system checked regularly.
The high-performance brake system is
designed to operate under the extremely high
operating demands required to
accommodate the performance capabilities
of the vehicle.
The brakes may produce a squeaking-type
noise depending on the
R vehicle speed
R brake force applied
R ambient conditions, e.g. temperature and
humidity
As with any brake system, the wear of
individual brake system components such as
brake pads or disks strongly depends on your
driving style and the conditions under which
you operate the vehicle. Thus, a driving style
calling for high-demand braking will cause
your vehicle’s brakes to wear more quickly.
Driving off
Warm up the engine smoothly. Do not place
full load on the engine until the operating
temperature has been reached.
! When driving off on a slippery surface, do
not allow a drive wheel to spin for an
extended period with the ESP ®
switched
off. Doing so may cause serious damage to
the drivetrain which is not covered by the
Mercedes-Benz Limited Warranty.
! Simultaneously depressing the
accelerator pedal and applying the brakes
reduces engine performance and causes
premature brake and drivetrain wear which
is not covered by the Mercedes-Benz
Limited Warranty.
Hydroplaning
Depending on the depth of the water layer on
the road, hydroplaning may occur, even at low
speeds and with new tires. In heavy rain or
when conditions indicate possible
hydroplaning:
XReduce vehicle speed.XAvoid track grooves in the road.XApply brakes cautiously.
Standing water
! Do not drive through flooded areas.
Before driving through water, determine its
depth.
If you must drive through standing water,
drive slowly to prevent water from entering
the passenger compartment or the engine
compartment. Water in these areas could
cause damage to electrical components or
wiring of the engine or transmission, or
could result in water being ingested by the
engine through the air intake causing
severe internal engine damage. Any such
damage is not covered by the Mercedes-
Benz Limited Warranty.
Driving abroad
If you plan to drive the vehicle outside the U.S.
or Canada, you should request dealer
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network information for your destination from
any authorized Mercedes-Benz Center.
Control and operation of radio
transmitter
Safety notes
GWarning!
Please do not forget that your primary
responsibility is to drive the vehicle. A driver’s
attention to the road must always be his/her
primary focus when driving. For your safety
and the safety of others, we recommend that
you pull over to a safe location and stop
before placing or taking a telephone call.
If you choose to use the telephone 19
while
driving, please use the hands-free device and
only use the telephone when road, weather
and traffic conditions permit. Some
jurisdictions prohibit the driver from using a
mobile telephone while driving a vehicle.
Only operate the audio system or
COMAND 19
(Cockpit Management and Data
System) if road, weather and traffic
conditions permit. Otherwise, you may not be
able to observe traffic conditions and could
endanger yourself and others.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximately
14 m) every second.
Emission control
Certain systems of the engine serve to keep
the toxic components of the exhaust gases
within permissible limits required by law.
These systems will function properly only
when maintained strictly according to factory
specifications. Any adjustments on the
engine should, therefore, be carried out only
by qualified Mercedes-Benz Center
authorized technicians.
Engine adjustments should not be altered in
any way. Moreover, the specified service
procedures must be carried out regularly
according to Mercedes-Benz servicing
requirements. For details refer to the
Maintenance Booklet.GWarning!
Inhalation of exhaust gas is hazardous to your
health. All exhaust gas contains carbon
monoxide (CO), and inhaling it can cause
unconsciousness and possible death.
Do not run the engine in confined areas (such
as a garage) which are not properly ventilated.
If you think that exhaust gas fumes are
entering the vehicle while driving, have the
cause determined and corrected
immediately. If you must drive under these
conditions, drive only with at least one
window fully open at all times.
Maintenance
Notes
The Maintenance System in your vehicle
tracks the distance driven and the time
elapsed since the last maintenance service.
It calculates other maintenance service work
required, and calls for the next maintenance
service accordingly.
We strongly recommend that you have your
vehicle serviced at an authorized Mercedes-
Benz Center. Have it serviced in accordance
with the Maintenance Booklet at the times
called for by the maintenance service
indicator.
i Failure to have the vehicle maintained in
accordance with the Maintenance Booklet
and maintenance service indicator at the
designated times/mileage will result in
vehicle damage not covered by the
Mercedes-Benz Limited Warranty.
19 Observe all legal requirements.258MaintenanceOperation
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Light alloy wheels
If possible, clean wheels once a week.
XUse Mercedes-Benz approved Wheel Care,
a soft bristle brush and a strong spray of
water for cleaning the light alloy wheels.
! Only use acid-free cleaning materials.
Acid may cause corrosion or damage the
clear coat.
! The vehicle should not be parked for an
extended period of time immediately after
it has been cleaned. This applies especially
after the wheel rims have been cleaned
with wheel rim cleaner. Wheel rim cleaners
can lead to increased corrosion of the
brake disks and brake pads. Non-approved
wheel cleaners may also damage the wheel
paint if the vehicle is not driven after
cleaning.
Therefore, the vehicle’s brake system
should always be warmed-up before it is
parked after cleaning. Drive your vehicle for
several minutes to allow the brakes to dry.
When applying Mercedes-Benz approved
Tire Care and Mercedes-Benz approved
Wheel Care products, take care not to
spray them on the brake disks.
Plastic and rubber parts
XUse a gentle dishwashing detergent or mild
detergent for delicate fabrics as a washing
solution.XWipe with a cloth moistened in a lukewarm
solution.
The surface may temporarily change color.
If this is the case, wait for it to dry.GWarning!
Do not use cleaners or cockpit care sprays
containing solvents to clean the cockpit or the
steering wheel. Cleaners containing solvents
will make the surface porous and vehicle
occupants could suffer serious injuries from
plastic parts coming loose in the event of air
bag deployment.
! Do not use oil, wax or scouring agents.
Otherwise you may scratch or damage the
surface.
Hard plastic trim items XUse Mercedes-Benz approved Interior Care
on a soft, lint-free cloth and apply with light
pressure.
Audio or COMAND display
! You must switch off the audio or
COMAND display and allow it to cool prior
to cleaning.
! Do not use any liquids or cleaning agents.
These can damage or even destroy the
audio or COMAND display screen.
XUse a standard microfiber cloth and apply
with light pressure.
Steering wheel and gear selector lever
XWipe with a damp cloth and dry thoroughly
or clean with Mercedes-Benz approved
Leather Care.
Carpets
XUse Mercedes-Benz approved Carpet and
Fabric Care for cleaning the carpets.
Headliner and shelf below rear window
XUse a soft bristle brush or a dry-shampoo
cleaner in case of excessive dirt.
Seat belts
XOnly use clear, lukewarm water and soap.
! The seat belts must not be treated with
chemical cleaning agents. Do not dry the
seat belts at temperatures above 176‡
(80†) or in direct sunlight.
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GWarning!
Do not bleach or dye seat belts as this may
severely weaken them. In a crash they may
not be able to provide adequate protection.
Upholstery
Using aftermarket seat covers or wearing
clothing that have the tendency to give off
coloring (e.g. when wet, etc.) may cause the
upholstery to become permanently
discolored. By lining the seats with a proper
intermediate cover, contact-discoloration will
be prevented.
GWarning!
Only use seat or head restraint covers which
have been tested and approved by Mercedes-
Benz for your vehicle model.
Using other seat or head restraint covers may
interfere with or prevent
R deployment of the front side impact air
bags
R deployment of the rear side impact air bags
R deployment of the pelvis air bags
R activation of the NECK-PRO active front
head restraints
Contact an authorized Mercedes-Benz Center
for availability.
Leather upholstery
Please note that leather upholstery is a
natural product and is therefore subject to a
natural aging process. Leather upholstery
may also react to certain ambient influences
such as high humidity or high temperature by
showing wrinkles for example.
XWipe leather upholstery with a damp cloth
and dry thoroughly or clean with Mercedes-
Benz approved Leather Care.
! To avoid damage to leather upholstery:
R Wipe with light pressure only.
R Do not clean with abrasive cleaning
agents such as scouring milk or powder.
R Do not soak the leather upholstery.
As leather is a natural product, it could
otherwise harden or become porous.
R Exercise particular care when cleaning
perforated leather as its underside
should not become wet.
Wood trimsXOnly use water and a damp cloth to clean
wood trims in your vehicle.
! Do not use solvents like tar remover or
wheel cleaner nor polishes or waxes as
these may be abrasive.
Chrome-plated exhaust tip
Regular cleaning and care of chrome-plated
exhaust tips will help to maintain their shine
and the classy appearance.
XUse Mercedes-Benz approved Chrome
Polishing Paste each time the vehicle has
been washed, especially during the winter.
! Do not use alkaline cleaners such as
wheel cleaners as they could cause
corrosion.
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Text messages
Safety systemsDisplay messagesPossible causes/consequences and M SolutionsFront
Passenger
Airbag
Enabled
See
Operator’s
ManualUSA only:
The front passenger front air bag is activated while driving
even though a child, small individual, or object below the
system’s weight threshold is on the front passenger seat, or
the front passenger seat is empty. Objects on the seat or
forces acting on the seat may make the system sense
supplemental weight.XStop the vehicle in a safe location as soon as possible.XEngage the parking brake.XSwitch off the ignition.XOpen the front passenger door.XRemove child and child restraint from front passenger seat
and properly secure the child in rear seat employing the
child restraint if necessary.XMake sure no objects which apply supplemental weight to
the seat are present. The system may recognize such
supplemental weight and sense that an occupant on the
front passenger seat is of a greater weight than actually
present.XKeep the seat unoccupied, close the front passenger door
and switch on the ignition.
Monitor the 45 indicator lamp in the center console
( Y page 45) and the multifunction display in the instrument
cluster ( Y page 28) for the following:
With the seat unoccupied and the ignition switched on,
R the 45 indicator lamp in the center console should
illuminate and remain illuminated, indicating that the OCS
( Y page 42) has deactivated the front passenger front air
bag.
R the message Front Passenger Airbag Enabled See
Operator’s Manual or the message Front Passenger
Airbag Disabled See Operator’s Manual should not
appear in the multifunction display at any time the seat is
unoccupied. Wait at least 60 seconds for the system to
complete the necessary check cycles and to make sure
neither message appears in the multifunction display.
If above conditions are met, you can occupy the front
passenger seat again. Depending on the front passenger
272Vehicle status messages in the multifunction displayPractical hints
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