Published: 18-Apr-2014
General Information - Diagnostic Trouble Code (DTC) Index DTC: Remote
Keyless Entry Module (RFA)
Description and Operation
Remote Keyless Entry Module (RFA)
CAUTIONS:
Diagnosis by substitution from a donor vehicle is NOT acceptable. Substitution of control modules does not guarantee
confirmation of a fault, and may also cause additional faults in the vehicle being tested and/or the donor vehicle
When probing connectors to take measurements in the course of the pinpoint tests, use the adaptor kit, part number
3548-1358-00
NOTES:
If the control module or a component is suspect and the vehicle remains under manufacturer warranty, refer to the
warranty policy and procedures manual (section B1.2), or determine if any prior approval programme is in operation, prior to
the installation of a new module/component
Generic scan tools may not read the codes listed, or may read only 5-digit codes. Match the 5 digits from the scan tool to
the first 5 digits of the 7-digit code listed to identify the fault (the last 2 digits give extra information read by the
manufacturer-approved diagnostic system)
When performing voltage or resistance tests, always use a digital multimeter accurate to three decimal places and with a
current calibration certificate. When testing resistance, always take the resistance of the digital multimeter leads into account
Check and rectify basic faults before beginning diagnostic routines involving pinpoint tests
Inspect connectors for signs of water ingress, and pins for damage and/or corrosion
If diagnostic trouble codes are recorded and, after performing the pinpoint tests, a fault is not present, an intermittent
concern may be the cause. Always check for loose connections and corroded terminals
Where an 'on demand self-test' is referred to, this can be accessed via the 'diagnostic trouble code monitor' tab on the
manufacturers approved diagnostic system
The table below lists all diagnostic trouble codes (DTCs) that could be logged in the remote keyless entry module, for
additional diagnosis and testing information refer to the relevant diagnosis and testing section.
For additional information, refer to: Remote Keyless Entry (RKE) Module (419-10 Multifunction Electronic Modules, Diagnosis
and Testing).
DTC Description Possible Causes Action B102B-00
Passive Key - No sub
type information
Response Error - general
failure
Using the manufacturer approved diagnostic
system, clear all passive keys, re-learn all passive
keys B10C1-00
Left Front Unlock Pull
Switch - No sub type
information
No power supply to door
handle
Switch circuit open, or
short circuit to power
Carry out any pinpoint tests associated with this
DTC using the manufacturer approved diagnostic
system. Refer to the electrical circuit diagrams and
check the power supply to the door handle. Check
the switch circuit is not open circuit or short to
power. Repair wiring as required B10C1-24
Left Front Unlock Pull
Switch - Signal stuck
high
Signal stuck high - button
stuck in active position
Carry out any pinpoint tests associated with this
DTC using the manufacturer approved diagnostic
system. Check for stuck left front unlock switch.
Refer to the electrical circuit diagrams and check
left front unlock switch circuit for short to ground
DTC Description Possible Causes Action U0142-00
Lost Communication
With Body Control
Module "B" - No
subtype information
Missing message from
RJB
Carry out any pinpoint tests associated with this
DTC using the manufacturer approved diagnostic
system. Carry out CAN network integrity test using
the manufacturer approved diagnostic system. Refer
to the electrical circuit diagrams and check power
and ground supplies to RJB U0155-00
Lost Communication
With Instrument Panel
Cluster (IPC) Control
Module - No subtype
information
Missing message from
instrument cluster
Carry out any pinpoint tests associated with this
DTC using the manufacturer approved diagnostic
system. Carry out CAN network integrity test using
the manufacturer approved diagnostic system. Refer
to the electrical circuit diagrams and check power
and ground supplies to instrument cluster U0300-00
Internal Control
Module Software
Incompatibility - No
subtype information
Invalid configuration
message is received
Re-configure the RJB using the manufacturer
approved diagnostic system. Clear the DTC and
retest. If the DTC is still logged suspect the remote
keyless entry module, refer to the new module
installation note at the top of the DTC Index U201F-00
External Receiver - No
subtype information
No subtype information -
communication error
Suspect the RF receiver, check and install a new RF
receiver as required, refer to the new
module/component installation note at top of DTC
Index U201F-13
External Receiver -
Circuit open
Line open
Refer to the electrical circuit diagrams and test RF
receiver communication circuit to remote keyless
entry module for short to ground or open circuit U201F-87
External Receiver -
Missing message
Transmission error
Refer to the electrical circuit diagrams and check
the data line between the RF receiver and the
remote keyless entry module for short, open circuit.
Suspect the RF receiver or remote keyless entry
module, check and install a new RF receiver or
remote keyless entry module as required, refer to
the new module/component installation note at top
of DTC Index U2100-00
Initial Configuration
Not Complete - No
subtype information
No subtype information
Configure the Remote Keyless Entry module using
the manufacturer approved diagnostic system U2101-00
Control Module
Configuration
Incompatible - No subtype information
No subtype information
Re-configure the RJB using the manufacturer
approved diagnostic system U3000-49
Control Module -
Internal electronic
failure
Internal electronic failure
Install a new remote keyless entry module, refer to
the new module installation note at the top of the
DTC Index U3002-81
Vehicle Identification
Number - Invalid serial
data received
Vehicle/component
mis-match. Module
previously installed to
other vehicle
Install correct/new module to vehicle specification,
refer to the new module/component installation
note at the top of the DTC Index U3003-62
Battery Voltage -
Signal compare failure
Mis-match in battery
voltage, of 2 volts or
more, between remote
keyless entry module and
RJB
Carry out any pinpoint tests associated with this
DTC using the manufacturer approved diagnostic
system
Refer to the relevant section of the workshop
manual and test the battery and charging system
DTC Description Possible Causes Action check CAN Network B100D-87
Column Lock
Authorisation -
Missing message
Missing message
CAN fault
No response from
electric steering column
lock control module,
instrument cluster,
central junction box
Battery voltage at
electric steering column
lock control module too
low
Electric steering column
lock control module,
instrument cluster,
central junction box fault
NOTE: Prior to clearing this DTC, carry out the Vehicle
Functional Reset application using the manufacturer approved
diagnostic system
Clear DTC, repeatedly lock and unlock car using the key
fob and retest. Check for related DTCs and refer to the
relevant DTC index
If the fault is cleared, notify the customer that the
steering column lock may fail to unlock if the vehicle is
parked with a high steering angle or with the road wheel
against a curb. If the column lock is failing to disengage,
the customer may be able to rectify this by rotating the
steering wheel while pressing the engine start button
If fault persists, complete a CAN network integrity test
using the manufacturers approved diagnostic system.
Alternatively, refer to the electrical circuit diagrams and
check CAN circuits between the central junction box, the
instrument cluster and the electronic steering column
lock. Refer to the electrical circuit diagrams and check the
central junction box, the instrument cluster and the
electronic steering column lock power and ground supply
circuits for short circuit to ground, short circuit to power,
open circuit, high resistance. Repair circuit(s) as required.
Clear DTC, perform an on demand self-test and retest
If fault persists, check that the vehicle battery supply
voltage is between 9-16 volts. Rectify as required U0001-88
High Speed CAN
Communication
Bus - Bus off
Bus off
Refer to the electrical circuit diagrams and check the
power and ground connections to the module. Using the
manufacturer approved diagnostic system, complete a
CAN network integrity test. Refer to the electrical circuit
diagrams and check the CAN network U0300-00
Internal Control
Module Software
Incompatibility -
No sub type
information
No sub type information
Refer to network communication section of the workshop
manual. Clear the DTC and ensure the vehicle battery
supply voltage is between 9-16Volts. Using the
manufacturers approved diagnostic system, complete a
CAN integrity test. Perform an on demand self-test and
retest U3000-49
Control Module -
Internal electronic
failure
Internal electronic
failure detected during
self test or lock/unlock
operation
Refer to network communication section of the workshop
manual. Clear the DTC and ensure the vehicle battery
supply voltage is between 9-16Volts. Perform an on
demand self-test and if the DTC returns suspect the
electric steering column lock, refer to the warranty policy
and procedures manual if a module/component is suspect U3000-87
Control Module -
Missing message
Configuration message
not received
Refer to the electrical circuit diagrams and check the
power and ground connections to the module. Using the
manufacturer approved diagnostic system, complete a
CAN network integrity test. Refer to the electrical circuit
diagrams and check the CAN network. Check modules are
configured correctly using the manufacturer approved
diagnostic system U3002-81
Vehicle
Identification
Number - Invalid
serial data
received
Invalid vehicle
identification number
Confirm the correct VIN details are stored in Steering
Column Lock Module using the approved diagnostic
system
VIN
Code
Engine
Market G 4.2L
Supercharged N/A 2.7L Diesel M 3.0L
China N/A 4.2L N/A 4.2L
Supercharged N/A 2.7L Diesel M 3.0L
*2 East Europe, *1 EU, Israel, Norway, *3 Russia, Switzerland and Turkey P 4.2L R 4.2L
Supercharged 1 2.7L Diesel W 3.0L
Brazil X 4.2L Y 4.2L
Supercharged N/A 2.7L Diesel S 3.0L
Egypt and Syria U 4.2L V 4.2L
Supercharged N/A 2.7L Diesel H 3.0L
Japan K 4.2L L 4.2L
Supercharged N/A 2.7L Diesel N/A 3.0L
USA B 4.2L C 4.2L
Supercharged N/A 2.7L Diesel N/A 3.0L
Canada B 4.2L C 4.2L
Supercharged N/A 2.7L Diesel N/A 3.0L
Mexico K 4.2L L 4.2L
Supercharged N/A 2.7L Diesel N/A 3.0L
South Korea B 4.2L C 4.2L
Supercharged 1 2.7L Diesel D 3.0L
South Africa F 4.2L G 4.2L
Supercharged 1 2.7L Diesel M 3.0L
Argentina, Australia, Cyprus, Hong Kong, Malta, New Zealand, Taiwan, Thailand and UK (and Eire) P 4.2L R 4.2L
Supercharged 1 2.7L Diesel Engine Emission System - 2010 model year
VIN Position 5
NOTES:
*1 EU. Includes the following markets; Austria, Belgium, Bulgaria, Cyprus, Czech Rep, Denmark, Eire, Estonia, Finland,
France, Germany, Greece, Holland, Hungary, Italy, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Romania, Slovenia,
Slovakia, Spain (incl. Canary Islands), Sweden and UK.
*2 East Europe. Includes the following markets; Albania, Bosnia, Croatia, Former Yugoslav Republic of Macedonia,
Kosovo, Montenegro and Serbia.
*3 Russia. Includes the following markets; Belarus, Kazakhstan, Ukraine and Uzbekistan.
*4 Middle East. Includes the following markets; Abu Dhabi, Bahrain, Dubai, Jordan, Kuwait, Lebanon, Oman, Qatar and
Saudi Arabia.
*5 Caribbean. Includes the following markets; Bahamas, Barbados, Grand Cayman, Grenada and Trinidad and Tobago.
VIN
Code
Engine
Market D 3.0L
Algeria, Brunei, *5 Caribbean, Dominican Rep, Guatemala, Indonesia, Libya, *4 Middle East, Morrocco,
Pakistan, Panama, Phillipines, Sri Lanka, Tunisia and Uruguay F 5.0L G 5.0L
Supercharged H 3.0L
China P 5.0L R 5.0L
Supercharged H 3.0L
Chile P 5.0L R 5.0L
Supercharged H 3.0L
Argentina P 5.0L R 5.0L
Supercharged H 3.0L
*1 EU, *2 East Europe, Israel, Norway, Switzerland and Turkey P 5.0L R 5.0L
Supercharged 2 3.0L Diesel W 3.0L
Brazil X 5.0L Y 5.0L
Supercharged S
3.0L - Egypt only Egypt and Syria F 5.0L G 5.0L
Supercharged H 3.0L
Japan P 5.0L R 5.0L
Supercharged A 4.2L
USA B 5.0L C 5.0L
Supercharged A 4.2L
Canada B 5.0L C 5.0L
Supercharged A 4.2L
Mexico B 5.0L C 5.0L
Supercharged B 5.0L
South Korea C 5.0L
Supercharged 2 3.0L Diesel H 3.0L
Malaysia P 5.0L R 5.0L
Supercharged D 3.0L
South Africa F 5.0L G 5.0L
Supercharged 2 3.0L Diesel
VIN
Code
Engine
Market H 3.0L
Taiwan P 5.0L R 5.0L
Supercharged 2 3.0L Diesel D 3.0L
Thailand F 5.0L G 5.0L
Supercharged D 3.0L
Singapore F 5.0L G 5.0L
Supercharged H 3.0L
Australia, Cyprus, Hong Kong, Malta, New Zealand and UK (and Eire) P 5.0L R 5.0L
Supercharged 2 3.0L Diesel Engine Emission System - 2011 model year
VIN Position 5
NOTES:
*1 EU. Includes the following markets; Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark,
Estonia, Finland, France, Germany, Greece, Hungary, India (gasoline only), Ireland, Italy, Latvia, Liechtenstein, Lithuania,
Luxembourg, Malta, Moldova, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia,
Spain, Sweden, Switzerland, Turkey, UK; (Canary Islands, Azores, Madeira, Martinique, Guadeloupe, Reunion are included as
remote parts of sovereign states).
*2 With Diesel Particulate Filter (DPF), includes the following markets; Australia, Belarus, Gibraltar, Hong Kong, Iceland,
Israel, Korea (diesel), Macau, Morocco, New Zealand, Palestine, Singapore (diesel only), South Africa (Diesel), Taiwan, Tunisia.
*3 With-out DPF, includes the following markets; Argentina, Bermuda, Chile, China, Guadeloupe, India (diesel only),
Kazakhstan, Morocco, Ukraine, Russia.
*4 Rest Of World (ROW), includes the following markets; Barbados, Benin, Botswana, Burkina Faso, Burundi, Brunei,
Cameroon, Central African Republic, Chad, Congo, Costa Rica, Democratic Republic of Congo, Dominican Republic, Equatorial
Guinea, Ethiopia, Falklands, Fiji, Gabon, Gambia, Ghana, Guatemala, Guinea, Guinea Bissau, Guyana, Haiti, Honduras, Ivory
Coast, Lesotho, Liberia, Madagascar, Malawi, Mali, Mozambique, Mauritania, Namibia, New Caledonia, Niger, Panama, Papua
New Guinea, Rwanda, Sierra Leone, Singapore (gasoline only),Somalia, Swaziland, Tahiti, Tanzania, Togo, Trinidad & Tobago,
Uganda, Western Sahara, Zambia, Zimbabwe.
*5 Emergent World, With-out OBD, includes the following markets; Albania, Angola, Bolivia, Colombia, Ecuador, Georgia,
Indonesia, Jamaica, Kenya, Kyrgystan, Macedonia, Malaysia, Mauritius, Nigeria, Paraguay, Peru, Philippines, South Africa
(gasoline only), Sri Lanka, Turkmenistan, Uruguay, Uzbekhistan, Venezuela, Vietnam.
*6 Hot Climate, With-out OBD, includes the following markets; Algeria, Azerbaijan, Bahrain, Bangladesh for gasoline,
Bhutan, Dubai, Egypt, Iraq, Jordan, Kuwait, Lebanon (gasoline only), Libya, Oman, Pakistan, Qatar, Saudi Arabia, Sudan, Syria
(gasoline only), Thailand, Tunisia, United Arab Emirates, Yemen.
B 5.0L USA, Canada, Mexico and Korea C 5.0L Supercharged USA, Canada, Mexico and Korea D 3.0L *4 ROW, *5 Emergent World and *6 Hot Climate E 5.0L Supercharged USA, Canada, Mexico and Korea F 5.0L *4 ROW, *5 Emergent World and *6 Hot Climate G 5.0L Supercharged *4 ROW, *5 Emergent World and *6 Hot Climate H 3.0L #(*2 With DPF, *3 With-out DPF),* Japan and *1 EU J 5.0L Supercharged *1 EU, *2 With DPF, *3 With-out DPF and Japan K 5.0L Supercharged Brazil L 5.0L Supercharged *4 ROW, *5 Emergent World and *6 Hot Climate P 5.0L *1 EU, *2 With DPF, *3 With-out DPF and Japan R 5.0L Supercharged *1 EU, *2 With DPF, *3 With-out DPF and Japan W 3.0L Brazil X 5.0L Brazil
Y 5.0L Supercharged Brazil 2 3.0L Diesel *1 EU and *2 With DPF 3 3.0L Diesel *1 EU 4 3.0L Diesel *1 EU and *2 With DPF 5 3.0L Diesel *4 ROW, *5 Emergent World, *3 With-out DPF, Japan and *6 Hot Climate #( ) 3.0L Gasoline EU4 is compliant with european emission requirements until December 2010.
Engine Emission System - 2012 model year
VIN Position 5
NOTES:
*1 EU. Includes the following markets; Andorra, Austria, Belgium, Bulgaria, Chile(diesel only), Croatia, Cyprus, Czech
Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, India (gasoline only), Ireland, Italy, Latvia,
Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino,
Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, UK; (Canary Islands, Azores, Madeira, Martinique, Guadeloupe,
Reunion are included as remote parts of sovereign states).
*2 With DPF, Australia, Belarus, Gibraltar, Hong Kong, Iceland, Israel, Korea (diesel only), Macau, Morocco, New Zealand,
Palestine, Singapore (diesel only), South Africa (Diesel), Taiwan, Tunisia
*3 With-out DPF, Argentina, Bermuda, Chile (gasoline only), China, Guadeloupe, India (diesel only), Kazakhstan, Mexico
(diesel only), Morocco, Ukraine, Russia.
*4 Rest Of World (ROW), includes the following markets; Barbados, Benin, Botswana, Burkina Faso, Burundi, Brunei,
Cameroon, Central African Republic, Chad, Congo, Costa Rica, Democratic Republic of Congo, Dominican Republic, Equatorial
Guinea, Ethiopia, Falklands, Fiji, Gabon, Gambia, Ghana, Guatemala, Guinea, Guinea Bissau, Guyana, Haiti, Honduras, Ivory
Coast, Lesotho, Liberia, Madagascar, Malawi, Mali, Mozambique, Mauritania, Namibia, New Caledonia, Niger, Panama, Papua
New Guinea, Rwanda, Sierra Leone, Singapore (gasoline only),Somalia, Swaziland, Tahiti, Tanzania, Togo, Trinidad & Tobago,
Uganda, Western Sahara, Zambia, Zimbabwe.
*5 Emergent World, With-out OBD, includes the following markets; Albania, Angola, Bolivia, Colombia, Ecuador, Georgia,
Indonesia, Jamaica, Kenya, Kyrgystan, Macedonia, Malaysia, Mauritius, Nigeria, Paraguay, Peru, Philippines, South Africa
(gasoline only), Sri Lanka, Turkmenistan, Uruguay, Uzbekhistan, Venezuela, Vietnam.
*6 Hot Climate, With-out OBD, includes the following markets; Algeria, Azerbaijan, Bahrain, Bangladesh for gasoline,
Bhutan, Dubai, Egypt, Iraq, Jordan, Kuwait, Lebanon (gasoline only), Libya, Oman, Pakistan, Qatar, Saudi Arabia, Sudan, Syria
(gasoline only), Thailand, Tunisia, United Arab Emirates, Yemen.
B 5.0L USA, Canada, Mexico and Korea C 5.0L Supercharged USA, Canada, Mexico and Korea D 3.0L *4 ROW, *5 Emergent World and *6 Hot Climate E 5.0L Supercharged USA, Canada, Mexico and Korea F 5.0L *4 ROW, *5 Emergent World and *6 Hot Climate G 5.0L Supercharged *4 ROW, *5 Emergent World and *6 Hot Climate H 3.0L *2 With DPF, *3 With-out DPF and Japan J 5.0L Supercharged *1 EU, *2 With DPF, *3 With-out DPF and Japan K 5.0L Supercharged Brazil L 5.0L Supercharged *4 ROW, *5 Emergent World and *6 Hot Climate P 5.0L *1 EU, *2 With DPF, *3 With-out DPF and Japan R 5.0L Supercharged *1 EU, *2 With DPF, *3 With-out DPF and Japan T 2.2L Diesel *1 EU and *2 With DPF W 3.0L Brazil X 5.0L Brazil Y 5.0L Supercharged Brazil 2 3.0L Diesel *1 EU and *2 With DPF 4 3.0L Diesel *1 EU and *2 With DPF 5 3.0L Diesel *4 ROW, *5 Emergent World, *3 With-out DPF, Japan and *6 Hot Climate 6 2.2L Diesel *1 EU and *2 With DPF Check Digit
VIN Position 6
VIN Code Description 0 - 9 or X Calculated in accordance with American standard CFR part 565 www.JagDocs.com
Vehicle Support Points
Vehicle Recovery
NOTE: Prior to vehicle recovery, make sure the vehicle keys are available and the security system is disarmed.
Vehicle recovery methods are:
By flat-bed transporter.
By rear suspended tow.
By rear suspended tow.
Transporter or Trailer Recovery
When the vehicle is being recovered by transporter or trailer:
The parking brake must be applied and the wheels chocked.
The gear selector lever must be in Neutral. Do not select Park on automatic transmission vehicles, as the parking lock
mechanism may be damaged by the forward and backward rocking motion of the vehicle.
The vehicle must be securely tied down to the transporter or trailer.