2010 CADILLAC DTS Owners Manual

Collision Damage Repair
If your vehicle is involved in a collision and it isdamaged, have the damage repaired by a qualifiedtechnician using the proper equipment and qualityreplacement parts. Poorly performed collision repairswill diminish your vehicle’s resale value, and safetyperformance can be compromised in subsequentcollisions.
Collision Parts
Genuine GM Collision parts are new parts made with thesame materials and construction methods as the partswith which your vehicle was originally built. Genuine GMCollision parts are your best choice to ensure that yourvehicle’s designed appearance, durability and safety arepreserved. The use of Genuine GM parts can helpmaintain your GM New Vehicle Warranty.
Recycled original equipment parts may also be used forrepair. These parts are typically removed from vehiclesthat were total losses in prior crashes. In most cases,the parts being recycled are from undamaged sectionsof the vehicle. A recycled original equipment GMpart, may be an acceptable choice to maintain yourvehicle’s originally designed appearance and safetyperformance, however, the history of these parts is notknown. Such parts are not covered by your GM NewVehicle Limited Warranty, and any related failuresare not covered by that warranty.
Aftermarket collision parts are also available. These aremade by companies other than GM and may not havebeen tested for your vehicle. As a result, these parts mayfit poorly, exhibit premature durability/corrosion problems,and may not perform properly in subsequent collisions.Aftermarket parts are not covered by your GM NewVehicle Limited Warranty, and any vehicle failure relatedto such parts are not covered by that warranty.
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Repair Facility
GM also recommends that you choose a collision repairfacility that meets your needs before you ever needcollision repairs. Your GM dealer/retailer may have acollision repair center with GM-trained technicians andstate of the art equipment, or be able to recommend acollision repair center that has GM-trained techniciansand comparable equipment.
Insuring Your Vehicle
Protect your investment in your GM vehicle withcomprehensive and collision insurance coverage. Thereare significant differences in the quality of coverageafforded by various insurance policy terms. Manyinsurance policies provide reduced protection to yourGM vehicle by limiting compensation for damage repairsby using aftermarket collision parts. Some insurancecompanies will not specify aftermarket collision
parts. When purchasing insurance, we recommend thatyou assure your vehicle will be repaired with GMoriginal equipment collision parts. If such insurancecoverage is not available from your current insurancecarrier, consider switching to another insurance carrier.
If your vehicle is leased, the leasing company mayrequire you to have insurance that assures repairs withGenuine GM Original Equipment Manufacturer (OEM)parts or Genuine Manufacturer replacement parts. Readyour lease carefully, as you may be charged at theend of your lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call emergency services forhelp. Do not leave the scene of a crash until allmatters have been taken care of. Move the vehicle onlyif its position puts you in danger, or you are instructedto move it by a police officer.
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Give only the necessary information to police and otherparties involved in the crash.
For emergency towing seeRoadside Service onpage 8-7
Gather the following information:
•Driver’s name, address, phone number
•Driver’s license number
•Owner’s name, address, phone number
•Vehicle license plate
•Vehicle make, model and model year
•Vehicle Identification Number (VIN)
•Insurance company and policy number
•General description of the damage to the other
vehicle
Choose a reputable repair facility that uses qualityreplacement parts. See “Collision Parts” earlier in thissection.
If the airbag has inflated, seeWhat Will You See Afteran Airbag Inflates? on page 2-66.
Managing the Vehicle Damage Repair
Process
In the event that your vehicle requires damage repairs,GM recommends that you take an active role in itsrepair. If you have a pre-determined repair facility ofchoice, take your vehicle there, or have it towed there.Specify to the facility that any required replacementcollision parts be original equipment parts, either newGenuine GM parts or recycled original GM parts.Remember, recycled parts will not be covered by yourGM vehicle warranty.
Insurance pays the bill for the repair, but you must livewith the repair. Depending on your policy limits, yourinsurance company may initially value the repair usingaftermarket parts. Discuss this with your repairprofessional, and insist on Genuine GM parts.Remember if your vehicle is leased you may beobligated to have the vehicle repaired with Genuine GMparts, even if your insurance coverage does not paythe full cost.
If another party’s insurance company is paying for therepairs, you are not obligated to accept a repairvaluation based on that insurance company’s collisionpolicy repair limits, as you have no contractual limits withthat company. In such cases, you can have control ofthe repair and parts choices as long as cost stays withinreasonable limits.
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Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect whichcould cause a crash or could cause injury ordeath, you should immediately inform the NationalHighway Traffic Safety Administration (NHTSA)in addition to notifying General Motors.
If NHTSA receives similar complaints, it may openan investigation, and if it finds that a safetydefect exists in a group of vehicles, it may order arecall and remedy campaign. However, NHTSAcannot become involved in individual problemsbetween you, your dealer, or General Motors.
To contact NHTSA, you may call the VehicleSafety Hotline toll-free at 1-888-327-4236(TTY: 1-800-424-9153); go tohttp://www.safercar.gov; or write to:
Administrator, NHTSA1200 New Jersey Avenue, S.E.Washington, D.C. 20590
You can also obtain other information about motorvehicle safety fromhttp://www.safercar.gov.
Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your vehiclehas a safety defect, notify Transport Canadaimmediately, in addition to notifying General Motors ofCanada Limited. Call them at 1-800-333-0510 or write to:
Transport CanadaRoad Safety Branch2780 Sheffield RoadOttawa, Ontario K1B 3V9
Reporting Safety Defects to General
Motors
In addition to notifying NHTSA (or Transport Canada) ina situation like this, please notify General Motors.
Call 1-800-458-8006, or write:
Cadillac Customer Assistance CenterCadillac Motor Car DivisionP.O. Box 33169Detroit, MI 48232-5169
In Canada, call 1-888-446-2000, or write:
Canadian Cadillac Customer Communication Centre,CA1-163-005General Motors of Canada Limited1908 Colonel Sam DriveOshawa, Ontario L1H 8P7
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2010 - Cadillac DTS Owner Manual

Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repairinformation on engines, transmission, axle suspension,brakes, electrical, steering, body, etc.
Service Bulletins
Service Bulletins give additional technical serviceinformation needed to knowledgeably service GeneralMotors cars and trucks. Each bulletin containsinstructions to assist in the diagnosis and service ofyour vehicle.
Owner Information
Owner publications are written specifically for ownersand intended to provide basic operational informationabout the vehicle. The owner manual includes theMaintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner Manual, andWarranty Booklet.
RETAIL SELL PRICE: $35.00 (U.S.) plus processing fee
Without Portfolio: Owner Manual only.
RETAIL SELL PRICE: $25.00 (U.S.) plus processing fee
Current and Past Model Order Forms
Technical Service Bulletins and Manuals are availablefor current and past model GM vehicles. To requestan order form, specify year and model name ofthe vehicle.
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ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only(VISA-MasterCard-Discover), visit Helm, Inc.on the World Wide Web at: helminc.com
Or you can write to:
Helm, IncorporatedP.O. Box 07130Detroit, MI 48207
Prices are subject to change without notice and withoutincurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices arequoted in U.S. funds. Canadian residents are to makechecks payable in U.S. funds.
Vehicle Data Recording and
Privacy
Your GM vehicle has a number of sophisticatedcomputers that record information about the vehicle’sperformance and how it is driven. For example,your vehicle uses computer modules to monitor andcontrol engine and transmission performance, to monitorthe conditions for airbag deployment and deployairbags in a crash and, if so equipped, to provideantilock braking to help the driver control the vehicle.These modules may store data to help yourdealer/retailer technician service your vehicle. Somemodules may also store data about how you operate thevehicle, such as rate of fuel consumption or averagespeed. These modules may also retain the owner’spersonal preferences, such as radio pre-sets, seatpositions, and temperature settings.
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Event Data Recorders
This vehicle has an Event Data Recorder (EDR). Themain purpose of an EDR is to record, in certain crash ornear crash-like situations, such as an airbag deploymentor hitting a road obstacle, data that will assist inunderstanding how a vehicle’s systems performed. TheEDR is designed to record data related to vehicledynamics and safety systems for a short period of time,typically 30 seconds or less. The EDR in this vehicleis designed to record such data as:
•How various systems in your vehicle were operating
•Whether or not the driver and passenger safety
belts were buckled/fastened
•How far, if at all, the driver was pressing the
accelerator and/or brake pedal
•How fast the vehicle was traveling
This data can help provide a better understanding of thecircumstances in which crashes and injuries occur.
Important:EDR data is recorded by your vehicle only ifa non-trivial crash situation occurs; no data is recorded bythe EDR under normal driving conditions and no personaldata (e.g., name, gender, age, and crash location) isrecorded. However, other parties, such as lawenforcement, could combine the EDR data with the typeof personally identifying data routinely acquired during acrash investigation.
To read data recorded by an EDR, special equipment isrequired, and access to the vehicle or the EDR is needed.In addition to the vehicle manufacturer, other parties,such as law enforcement, that have the specialequipment, can read the information if they have accessto the vehicle or the EDR.
GM will not access this data or share it with othersexcept: with the consent of the vehicle owner or, if thevehicle is leased, with the consent of the lessee; inresponse to an official request of police or similargovernment office; as part of GM’s defense of litigationthrough the discovery process; or, as required by law.Data that GM collects or receives may also be used forGM research needs or may be made available to othersfor research purposes, where a need is shown and thedata is not tied to a specific vehicle or vehicle owner.
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OnStar®
If the vehicle has OnStar and you subscribe to the OnStarservices, please refer to the OnStar Terms andConditions for information on data collection and use.
Navigation System
If your vehicle has a navigation system, use of thesystem may result in the storage of destinations,addresses, telephone numbers, and other tripinformation. Refer to the navigation system operatingmanual for information on stored data and for deletioninstructions.
Radio Frequency
Identification (RFID)
RFID technology is used in some vehicles for functionssuch as tire pressure monitoring and ignition systemsecurity, as well as in connection with conveniencessuch as key fobs for remote door locking/unlocking and
starting, and in-vehicle transmitters for garage dooropeners. RFID technology in GM vehicles does not useor record personal information or link with any otherGM system containing personal information.
Radio Frequency Statement
This vehicle has systems that operate on a radiofrequency that comply with Part 15 of the FederalCommunications Commission (FCC) Rules and withRSS-210/211 of Industry and Science Canada.
Operation is subject to the following two conditions:
1. The device may not cause interference.
2. The device must accept any interference received,including interference that may cause undesiredoperation of the device.
Changes or modifications to any of these systems byother than an authorized service facility could voidauthorization to use this equipment.
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