2009 TOYOTA SIENNA Owners Manual

5
When trouble arises
529
5-2. Steps to take in an emergency
If the engine will not star t
If the engine still does not start after following the correct starting
procedure ( P. 167) or releasing the steering lock (P. 168), confirm
the following points.
■ The engine will not start even when the starter motor oper-
ates normally.
One of the following may be the cause of the problem.
●There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
● The engine may be flooded.
Try to restart the engine once more following correct starting
procedures. ( P. 167)
● There may be a malfunction in the engine immobilizer system
(if equipped). ( P. 11 0 )
■ The starter motor turns over slowly, the interior lights and
headlights are dim, or the horn does not sound or sounds at
a low volume.
One of the following may be the cause of the problem.
●The battery may be discharged. ( P. 532)
● The battery terminal connec tions may be loose or corroded.
■ The starter motor does not turn over, the interior lights and
headlights do not turn on, or the horn does not sound.
One of the following may be the cause of the problem.
● One or both of the battery terminals may be disconnected.
● The battery may be discharged. ( P. 532)
Contact your Toyota dealer if the problem cannot be repaired, or if
repair procedures are unknown.

530
5-2. Steps to take in an emergency
If the shift lever cannot be shifted from P
If the shift lever cannot be shifted with your foot on the brake, there
may be a problem with the shift lock system (a system to prevent
accidental operation of the shift lever). Have the vehicle inspected by
your Toyota dealer.
The following steps may be used as an emergency measure to
ensure that the shift lever can be shifted.
Set the parking brake.
Turn the engine switch to the “LOCK” position.
Depress the brake pedal.
Pry the cover up with a flat-
head screwdriver or equiva-
lent.
Press the shift lock override
button.
The shift lever can be shifted
while the button is pressed.
STEP1
STEP2
STEP3
STEP4
STEP5

5
When trouble arises
531
5-2. Steps to take in an emergency
If you lose your keys/wireless remote control transmitter
■Keys
New genuine keys can be made by your Toyota dealer. Bring a
master key and the key number stamped on the key number
plate.
■ Wireless remote control transmitter
New genuine wireless remote control transmitters can be pur-
chased and programmed by your Toyota dealer. If a wireless
remote control transmitter has been lost, bring the other wireless
remote control transmitter when going to pick up the new trans-
mitter.

532
5-2. Steps to take in an emergency
If the batter y is discharged
The following procedures may be used to start the engine if the vehi-
cle's battery is discharged.
You can call your Toyota dealer or qualified repair shop.
If you have a set of jumper (or boo ster) cables and a second vehi-
cle with a 12-volt battery, you can jump start your Toyota following
the steps below.
Connecting the jumper cables
Positive (+) battery terminal on your vehicle
Positive (+) battery terminal on the second vehicle
Negative (-) battery terminal on the second vehicle
Connect the jumper cable to ground on your vehicle as shown in
the illustration. Start the engine of the second vehicle. Increase the engine
speed slightly and maintain at that level for approximately 5
minutes to recharge the battery of your vehicle.
Maintain the engine speed of the second vehicle and turn
the engine switch to the “ON” position, then start the vehi-
cle's engine.
STEP1
STEP2
STEP3

5
When trouble arises
533
5-2. Steps to take in an emergency
■
Starting the engine when the battery is discharged
The engine cannot be started by push-starting.
■ Avoiding a discharged battery
●Turn off the headlights and the audio system while the engine is turned
off.
● Turn off any unnecessary electrical components when the vehicle is run-
ning at a low speed for an extended period, such as in heavy traffic, etc.
■ When the battery is removed or discharged
●The power sliding door (if equipped) must be initialized. ( P. 37)
● The power back door (if equipped) must be initialized. ( P. 47)
● The power window must be initialized. ( P. 99)
● The moon roof (if equipped) must be initialized. ( P. 103)
Once the vehicle’s engine has started, remove the jumper
cables in the exact reverse order in which they were con-
nected.
Once the engine starts, have the vehicle checked at your Toyota
dealer as soon as possible.STEP4

534 5-2. Steps to take in an emergency
CAUTION
■Avoiding battery fires or explosions
Observe the following precautions to prevent accidentally igniting the flam-
mable gas that may be emitted from the battery.
●Make sure the jumper cable is connected to the correct terminal and that it
is not unintentionally in contact with any part other than the intended termi-
nal.
● Do not allow the jumper cables to come into contact with the “+” and “-” ter-
minals.
● Do not smoke, use matches, cigarette lighters or allow open flame near
the battery.
■ Battery precautions
The battery contains poisonous and corrosive acidic electrolyte, while
related parts contain lead and lead compounds. Observe the following pre-
cautions when handling the battery.
●When working with the battery, always wear safety glasses and take care
not to allow any battery fluids (acid) to come into contact with skin, clothing
or the vehicle body.
● Do not lean over the battery.
● In the event that battery fluid comes into contact with the skin or eyes,
immediately wash the affected area with water and seek medical attention.
Place a wet sponge or cloth over the affected area until medical attention
can be received.
● Always wash your hands after handling the battery support, terminals, and
other battery-related parts.
● Do not allow children near the battery.

5
When trouble arises
535
5-2. Steps to take in an emergency
NOTICE
■
When handling jumper cables
Be careful that the jumper cables do not become tangled in the cooling fans
or any of the belts when connecting or disconnecting them.

536
5-2. Steps to take in an emergency
If your vehicle overheats
If your engine overheats:
Stop the vehicle in a safe place and turn off the air condi-
tioning system.
Check to see if steam is coming out from under the hood.
If you see steam: Stop the engine. Carefully lift the hood after the steam
subsides and then restart the engine.
If you do not see steam: Leave the engine running and carefully lift the hood.
Check to see if the cooling fans are operating.
If the fans are operating: Wait until the temperature of the engine (shown on the
instrument cluster) begins to fall and then stop the
engine.
If the fans are not operating: Stop the engine and call your Toyota dealer.
After the engine has cooled
down sufficiently, check the
engine coolant level and
inspect the radiator core (radi-
ator) for any leaks.STEP1
STEP2
STEP3
STEP5STEP4