2009 MERCEDES-BENZ GL SUV lock

Troubleshooting
Points to remember
G
Risk of accident and injury
The operating safety of your vehicle could be compromised if service work is carried out improp-
erly. You could lose control of the vehicle and cause an accident. Safety systems may also not
be able to protect you or others as intended.
Always have maintenance work carried out at a qualified specialist workshop. The workshop must
have the necessary specialist knowledge and tools to carry out the work required. Mercedes-
Benz recommends that you use a Mercedes-Benz Service Centre for this purpose. In particular,
work relevant to safety or on safety-related systems must be carried out at a qualified specialist
workshop. Warning and indicator lamps in switches and buttons
Problem
Possible causes/consequences and
X
X Solutions One or all of the indica-
tor lamps in the seat
ventilation* button are
flashing. The seat ven-
tilation* has switched
off automatically. The on-board voltage is too low, because too many consumers are
switched on.
X Switch off consumers that are not required, e.g. rear window
heating or interior lighting.
Once the battery is sufficiently charged, the seat ventilation*
will switch back on automatically. One or all of the indica-
tor lamps in the seat
heating* button are
flashing. The seat heat-
ing* has switched off
automatically. The on-board voltage is too low, because too many consumers are
switched on.
X Switch off consumers that are not required, e.g. rear window
heating or interior lighting.
Once the battery is sufficiently charged, the seat ventilation*
will switch back on automatically. The steering wheel
heating* indicator lamp
on the lower left lever of
the steering column is
flashing. The on-board voltage is too low, because too many consumers are
switched on. The steering wheel heating* has switched off auto-
matically.
X Switch off consumers that are not required, e.g. rear window
heating or interior lighting.
Once the battery is sufficiently charged, the steering wheel
heating* will switch back on automatically. Troubleshooting
233Practical advice
* optional
X164_AKB; 2; 3, en-GB
wobuchh
,V ersion: 2.11.8.1
2009-03-31T14:14:58+02:00 - Seite 233 Z
Dateiname: 6515431202_buchblock.pdf; erzeugt am 01. Apr 2009 00:18:01; WK

Problem
Possible causes/consequences and
X XSolutions The indicator lamp in
the
Á button on the
2-zone automatic air
conditioning
Thermatic/multi-zone
intelligent automatic
air conditioning
Thermotronic* control
panel is lit. The cooling
system cannot be
switched on. Cooling has been deactivated due to a malfunction.
X
Visit a qualified specialist workshop. The indicator lamp in
the
ª rear-window
heating button is flash-
ing. The rear-window
heating has switched
off prematurely or can-
not be switched on. The on-board voltage is too low, because too many consumers are
switched on.
X
Switch off consumers that are not required, e.g. seat heating*
or interior lighting.
Once the battery is sufficiently charged, the rear window heating
will switch back on automatically. Vehicles with auto-
matic child seat recog-
nition on the front-
passenger seat*:
The
4 PASSENGER
AIRBAG OFF warning
lamp on the centre con-
sole is lit. A special Mercedes-Benz child seat with automatic child seat rec-
ognition has been fitted to the front-passenger seat. The front-
passenger airbag has therefore been disabled as desired.
G
Risk of injury
There is no child seat fitted to the front-passenger seat. The auto-
matic child seat recognition* is malfunctioning.
X Remove electronic equipment from the front-passenger seat,
for example:
R
notebook
R mobile phone
R cards with transponders, e.g. ski passes or access passes
If the 4 PASSENGER AIRBAG OFF warning lamp is still lit:
X Visit a qualified specialist workshop. 234
TroubleshootingPractical advice
* optional
X164_AKB; 2; 3, en-GB
wobuchh,
Version: 2.11.8.1 2009-03-31T14:14:58+02:00 - Seite 234
Dateiname: 6515431202_buchblock.pdf; erzeugt am 01. Apr 2009 00:18:01; WK

Warning and indicator lamps in the instrument cluster
Problem
Possible causes/consequences and
X
X Solutions !
The yellow ABS
warning lamp is
lit while the
engine is run-
ning. G
Risk of accident
ABS (Anti-lock Brake System) is deactivated due to a fault. ABS
(Anti-lock Brake System) and ESP ®
(Electronic Stability Program)
and also PRE-SAFE ®
are therefore temporarily unavailable.
The brake system continues to function normally, but without the
functions listed above. Therefore, the wheels could lock if you
brake hard.
X Observe the additional messages in the multi-function display
(Y page 211).
X Drive on carefully.
X Visit a qualified specialist workshop. !
The yellow ABS
warning lamp is
lit while the
engine is run-
ning. G
Risk of accident
The on-board voltage is too low. ABS has been deactivated due to
undervoltage.
Therefore, ESP ®
, BAS and PRE-SAFE ®
are also deactivated.
The brake system continues to function normally, but without the
functions listed above. Therefore, the wheels could lock if you
brake hard.
X Switch off consumers that are not required, e.g. rear window
heating or interior lighting.
ABS will be available again as soon as the vehicle's electrical
system voltage increases. d
J
!
The yellow ESP
®
warning lamp,
the red brake
system warning
lamp and the
yellow ABS
warning lamp
light up while the
engine is run-
ning. A warning
tone also
sounds. G
Risk of accident
EBV is faulty. ABS, Brake Assist, ESP ®
and PRE-SAFE ®
are there-
fore no longer available. The brake system continues to function
normally, but without the functions listed above. Therefore, the
wheels could lock if you brake hard.
X Drive on carefully.
X Visit a qualified specialist workshop. Troubleshooting
235Practical advice
X164_AKB; 2; 3, en-GB
wobuchh, Version: 2.11.8.1 2009-03-31T14:14:58+02:00 - Seite 235 Z
Dateiname: 6515431202_buchblock.pdf; erzeugt am 01. Apr 2009 00:18:01; WK

Problem
Possible causes/consequences and
X XSolutions d
The yellow ESP ®
warning lamp
flashes while the
vehicle is in
motion. G
Risk of accident
ESP ®
or traction control has intervened because there is a risk of
skidding or at least one wheel has started to spin.
Cruise control or Distronic* is deactivated.
X Only depress the accelerator pedal as far as necessary when
pulling away.
X Release the accelerator pedal while you are driving.
X Adapt your driving style to suit the road and weather conditions.
X Do not deactivate ESP ®
.
Exceptions: (Y page 52) d
The yellow ESP ®
warning lamp is
lit while the
engine is run-
ning. G
Risk of accident
ESP ®
is deactivated. ESP ®
will not stabilise the vehicle if it starts
to skid or if a wheel starts to spin.
X Reactivate ESP ®
.
Exceptions: (Y page 52)
X Adapt your driving style to suit the road and weather conditions. d
The yellow ESP ®
warning lamp is
lit while the
engine is run-
ning. In addition,
a message
appears in the
multi-function
display. G
Risk of accident
ESP ®
is unavailable due to a malfunction. ESP ®
will not stabilise
the vehicle if it starts to skid or if a wheel starts to spin.
X Observe the additional messages in the multi-function display
(Y page 211).
X Drive on carefully.
X Visit a qualified specialist workshop. +
The red SRS
warning lamp is
lit while the
engine is run-
ning. G
Risk of injury
There is a malfunction in the restraint system. The airbags or belt
tensioners may either be triggered unintentionally or, in the event
of an accident, not be triggered at all.
X Visit a qualified specialist workshop immediately. J
The red brake
system warning
lamp comes on
while the vehicle
is moving. A
warning tone
also sounds. You are driving with the parking brake applied.
X
Release the parking brake.
The warning lamp goes out and the warning tone ceases. 236
TroubleshootingPractical advice
* optional
X164_AKB; 2; 3, en-GB
wobuchh,
Version: 2.11.8.1 2009-03-31T14:14:58+02:00 - Seite 236
Dateiname: 6515431202_buchblock.pdf; erzeugt am 01. Apr 2009 00:18:01; WK

Problem
Possible causes/consequences and
X
X Solutions J
The red brake
system warning
lamp comes on
while the engine
is running. A
warning tone
also sounds. G
Risk of accident
There is insufficient brake fluid in the fluid reservoir.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions. Do not continue driving
under any circumstances.
X Consult a qualified specialist workshop.
X Observe the additional messages in the multi-function display
(Y page 211).
Do not top up the brake fluid. This will not rectify the fault. ;
The yellow
engine diagnos-
tics warning
lamp lights up
while the engine
is running. Vehicles with a diesel engine: the fuel tank has been run dry.
X
Start the engine three to four times after refuelling.
Emergency running mode is cancelled. The vehicle need not be
checked. ;
The yellow
engine diagnos-
tics warning
lamp lights up
while the engine
is running. There may be a fault, for example:
R
in the engine management
R in the ignition system
R in the exhaust system
R in the ignition system (for vehicles with petrol engines)
The emission limit values may be exceeded and the engine can
run in emergency mode.
X Have the vehicle checked as soon as possible at a qualified
specialist workshop. h
The yellow tyre
pressure moni-
tor* warning
lamp is on. G
Risk of accident
The tyre pressure monitor* has detected a sudden or significant
pressure loss in at least one of the tyres.
X Stop the vehicle without making any sudden steering or braking
manoeuvres. Pay attention to traffic conditions as you do so.
X Observe the additional messages in the multi-function display
(Y page 211).
The warning light will go out after the flat tyre has been changed
and you have been driving for a few minutes. Troubleshooting
237Practical advice
* optional
X164_AKB; 2; 3, en-GB
wobuchh,
Version: 2.11.8.1 2009-03-31T14:14:58+02:00 - Seite 237 Z
Dateiname: 6515431202_buchblock.pdf; erzeugt am 01. Apr 2009 00:18:01; WK

Problem
Possible causes/consequences and
X XSolutions 7
The red seat belt
warning lamp
lights up for 6
seconds after
the engine is
started 34
. The seat belt warning lamp reminds the driver and front passenger
to fasten their seat belts.
X
Fasten your seat belt (Y page 75).7
After the engine
starts, a warning
tone sounds for
up to 6 sec-
onds34
. G
Risk of injury
The driver's seat belt is not fastened.
X Fasten your seat belt (Y page 75).
The warning tone ceases. 7
The red seat belt
warning lamp
lights up after
the engine
starts, as soon
as the driver's
door or the
front-passenger
door is closed. G
Risk of injury
The driver or front passenger has not fastened their seat belt.
X Fasten your seat belt (Y page 75).
The warning lamp goes out. G
Risk of injury
There are objects on the front-passenger seat.
X Remove the objects from the front-passenger seat and stow
them safely.
The warning lamp goes out. 7
The red seat belt
warning lamp
flashes and an
intermittent
audible warning
sounds. G
Risk of injury
The driver or front passenger has not fastened their seat belt. At
the same time, you are driving faster than 25 km/ho r have briefly
driven faster than 25 km/h.
X Fasten your seat belt (Y page 75).
The warning lamp goes out and the intermittent audible warning
ceases. G
Risk of injury
There are objects on the front-passenger seat. At the same time,
you are driving faster than 25 km/h or have briefly driven faster
than 25 km/h.
X Remove the objects from the front-passenger seat and stow
them safely.
The warning lamp goes out and the intermittent audible warning
ceases. 34
Only for certain countries. 238
TroubleshootingPractical advice
X164_AKB; 2; 3, en-GB
wobuchh,
Version: 2.11.8.1 2009-03-31T14:14:58+02:00 - Seite 238
Dateiname: 6515431202_buchblock.pdf; erzeugt am 01. Apr 2009 00:18:01; WK

Problem
Possible causes/consequences and
X
X Solutions The yellow reserve fuel
warning lamp lights up
while the engine is run-
ning. The fuel level has fallen below the reserve range. The operation of
the auxiliary heating* can no longer be guaranteed.
X
Refuel at the nearest filling station. Warning tones
Problem
Possible causes/consequences and
X
X Solutions The anti-theft warning
alarm* is triggered. You have opened the vehicle with the anti-theft alarm system still
activated*.
X
Switch off the alarm (Y page 54). You hear a warning
tone. A message appears in the multi-function display.
X
See the explanations for the display message (Y page 211). You are driving with the parking brake applied.
X
Release the parking brake. The lights are still switched on when you leave the vehicle.
X
Turn the light switch to $orÃ.
or
X If the rear foglamp is switched on: press the light switch in to
the stop. G
Risk of injury
The driver or front passenger has not fastened their seat belt.
X Fasten your seat belt (Y page 75). Troubleshooting
239Practical advice
* optional
X164_AKB; 2; 3, en-GB
wobuchh,
Version: 2.11.8.1 2009-03-31T14:14:58+02:00 - Seite 239 Z
Dateiname: 6515431202_buchblock.pdf; erzeugt am 01. Apr 2009 00:18:02; WK

Accident
Problem
Possible causes/consequences and
X XSolutions Fuel is leaking from the
vehicle.
G
Risk of fire
The fuel line or the fuel tank has been damaged. The leaking fuel
creates a risk of fire or explosion.
X Switch off the ignition immediately.
X Remove the ignition key.
Do not restart the engine under any circumstances. The leaking
fuel creates a risk of fire or explosion.
X Consult a qualified specialist workshop. You are unable to
determine the extent of
the damage.
X
Consult a qualified specialist workshop. You cannot detect any
damage.
X
Start the engine as normal. The NECK-PRO head
restraints/NECK-PRO
luxury head restraints*
on the driver's and the
front-passenger's seat
have been triggered. Your vehicle has been involved in a rear-end collision.
X
Reset the NECK-PRO head restraints/NECK-PRO luxury head
restraints* (Y page 252). 240
TroubleshootingPractical advice
* optional
X164_AKB; 2; 3, en-GB
wobuchh,
Version: 2.11.8.1 2009-03-31T14:14:58+02:00 - Seite 240
Dateiname: 6515431202_buchblock.pdf; erzeugt am 01. Apr 2009 00:18:02; WK