Care
Care and cleaning products
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use only care products and cleaning agents
recommended and approved by Mercedes-
Benz.
! For cleaning your vehicle, do not use any
of the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
and do not scrub.
Do not touch the surfaces and protective
films with hard objects, e.g. rings or ice
scrapers. You could otherwise scratch or
damage the surfaces and protective film. H
Environmental note
Dispose of empty packaging, cleaning cloths
and polishing wads in an environmentally
responsible manner.
! Do not park the vehicle for a long period
of time directly after cleaning, especially if
the wheels have just been cleaned with a
wheel cleaner. Wheel cleaners could cause
rapid corrosion of the brake discs and
brake pads/linings. After cleaning, park
the vehicle when it is at normal operating
temperature. Exterior care
Automatic car wash G
Risk of accident
The efficiency of the brakes is reduced after
using an automatic car wash. This could cause
an accident. For this reason, following a car
wash, drive with particular care until the
brakes are dry. You can wash the vehicle in an automatic car
wash from the beginning.
!
Do not wash vehicles with an exterior
spare wheel bracket* in an automatic car
wash.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
! Make sure that the automatic car wash is
suitable for the size of the vehicle. Fold in
the exterior mirrors before the vehicle is
washed. There is otherwise a risk of dam-
age to the exterior mirrors.
! When washing your vehicle in a tow-
through car wash, make sure that the auto-
matic transmission is in position N, other-
wise the vehicle could be damaged.
R Vehicles with a key:
Do not remove the key from the ignition
lock. Do not open the driver's or front-
passenger door when the engine is
switched off, as this automatically shifts
the automatic transmission to park posi-
tion Pand locks the wheels, unless you
have previously shifted the automatic
transmission to N.
R Vehicles with KEYLESS GO*:
Do not open the driver's or front-
passenger door when the engine is
switched off, as this shifts the automatic
transmission to park position Pand locks
the wheels.
! Make sure that the side windows are com-
pletely closed, that the ventilation/heater
blower is fully turned off and that the wind-
screen wiper switch is set to 0. Otherwise,
the rain/light sensor may be activated, trig-
gering unintended wiper movements. This
could cause damage to the vehicle.
After using an automatic car wash, wipe off
wax and drying agents from the windscreen
and the wiper blades. This will prevent smears
and reduce wiping noises caused by residue
on the windscreen. Care
201Operation
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High-pressure cleaners
G
Risk of accident
Do not use high-pressure cleaners with circu-
lar-jet nozzles (dirt grinders) to clean your
vehicle, in particular the tyres. You could oth-
erwise damage the tyres and cause an acci-
dent.
! Observe the instructions issued by the
equipment manufacturer concerning the
distance to be maintained between the
nozzle of the high-pressure cleaner and the
vehicle (at least 30 cm).
Move the high-pressure cleaner nozzle
around when cleaning your vehicle.
Do not aim directly at any of the following:
R tyres
R door joint
R electrical components
R battery
R connectors
R lights
R seals
R trim elements
R ventilation slots
Damaged seals or electrical components
can lead to failures or leaks.
Cleaning the paintwork Scratches, corrosive deposits, areas affected
by corrosion and damage caused by inade-
quate care cannot always be completely
repaired. In such cases, visit a qualified spe-
cialist workshop immediately, e.g. a
Mercedes-Benz Service Centre.
X Remove the following types of dirt immedi-
ately, whilst avoiding rubbing too hard.
Soak:
R insect remains with insect remover
R bird droppings with water and rinse off the treated surface after-
wards.
Remove:
R
tree resin, oils, fuels and greases by rub-
bing gently with a cloth soaked in petro-
leum ether or lighter fluid.
R tar stain with tar remover
R wax with silicone remover
! Do not affix:
R stickers
R films
R magnetic plates or similar items
to painted surfaces. Otherwise, you could
damage the paintwork.
Cleaning the wheels !
Do not use acidic wheel cleaners to
remove brake dust. This could damage
wheel bolts and brake components.
Cleaning the windows X
Clean the inside and outside of the win-
dows with a damp cloth and a cleaning
product approved and recommended by
Mercedes-Benz.
! Clean the water drainage channels of the
windscreen and the rear window at regular
intervals. Under certain circumstances,
deposits such as leaves, petals and pollen
may prevent water from draining away
leading to corrosion damage.
Cleaning the wiper blades G
Risk of injury
Before cleaning the windscreen or wiper
blades, turn the key to position 0in the igni-
tion lock or press the Start/Stop button* until
all indicator lamps have gone out in the instru-
ment cluster. The windscreen wipers could
otherwise move and cause injury. 202
CareOperation
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!
Do not clean the wiper blades too often,
and avoid rubbing too hard, as this could
result in damage to the graphite coating.
This could cause wiper noise.
X Fold the wiper arms away from the wind-
screen.
X Clean the wiper blades carefully with a
damp cloth.
X Fold the wiper arms back again before
switching on the ignition.
Cleaning the headlamps X
Clean the plastic lenses of the headlamps
with a wet sponge and windscreen washer
fluid or cleaning cloths.
! Only use washer fluid or cleaning cloths
suitable for plastic lenses. Unsuitable
washer fluid or cleaning cloths could
scratch or damage the plastic lenses of the
headlamps.
Cleaning the sensors* X
Clean sensors :for the driving systems
with water, car shampoo and a soft cloth. !
If you clean the sensors using a high-pres-
sure cleaner or steam cleaner, observe the
manufacturer's information on maintaining
the correct distance between the vehicle
and the high-pressure cleaner.
Cleaning the reversing camera* X
Use clear water and a soft cloth to clean
camera lens :.
! Do not clean the camera lens and the area
around the reversing camera with a high-
pressure cleaner.
Cleaning the exhaust tail pipes Impurities combined with the effects of road
grit and corrosive environmental factors may
cause flash rust to form on the surface. Reg-
ular care of the exhaust tail pipes will ensure
that their original shine is restored.
!
Do not clean the exhaust tail pipes with
alkaline-based cleaning agents such as
wheel cleaner.
X Clean the exhaust tail pipes with a chrome
care product approved by Mercedes-Benz.
Trailer coupling* The ball coupling must be cleaned if it
becomes dirty or corroded.
X
Remove any rust using a wire brush.
X Remove dirt with a clean, lint-free cloth or
a brush. Care
203Operation
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!
Do not clean the ball coupling with a high-
pressure cleaner. Do not use solvents. :
Ball neck head
; Locking balls
= Guide pin
? Guide faces
A Release lever
B Protective cap
X After cleaning, lightly oil or grease posi-
tions :toB and the ball coupling recess
of the vehicle.
X Treat the lock under protective cap Bwith
an acid and resin-free oil.
X Check that the vehicle's trailer coupling is
working properly.
! Observe the note on care provided by the
trailer manufacturer.
i Maintenance of the ball coupling and
trailer coupling can also be performed by
any Mercedes-Benz Service Centre. H
Environmental note
Dispose of oily and greasy cloths in an envi-
ronmentally-responsible manner. Interior care
Cleaning the steering wheel boss and
dashboard G
Risk of injury
When cleaning the steering wheel boss and
dashboard, do not use cockpit sprays or
cleaning agents containing solvents. Cleaning
agents containing solvents cause the surface
to become porous, and as a result plastic
parts may break away and be thrown around
the interior when an airbag is deployed which
may result in severe injuries.
X Wipe the dashboard and steering wheel
boss with a damp, lint-free cloth (e.g. a
microfibre cloth) and cleaning agent.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
Cleaning the COMAND display X
Before cleaning the display, make sure that
it is switched off and has cooled down.
X Clean the display surface using a commer-
cially-available microfibre cloth and TFT/
LCD display cleaner.
X Dry the display surface using a dry micro-
fibre cloth.
! For cleaning, do not use any of the fol-
lowing:
R alcohol-based solvents or petrol
R abrasive cleaning agents
R commercially-available household clean-
ing agents
These may damage the display surface. Do
not exert pressure when cleaning the dis-
play surface as this may lead to irreversible
damage.
Cleaning the seat covers !
Do not use microfibre cloths to clean gen-
uine leather, artificial leather or 204
CareOperation
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Observe the legal requirements in all coun-
tries concerned.
The fire extinguisher is located underneath
the front of the driver's seat. X
Pull tab :upwards.
X Remove fire extinguisher ;. Vehicle tool kit, TIREFIT, jack and
"Minispare" emergency spare
wheel*
The vehicle tool kit, TIREFIT, jack and
"Minispare" emergency spare wheel are in the
stowage space under the luggage compart-
ment floor. G
Risk of injury
The jack is designed only to raise and hold the
vehicle for a short time while a wheel is being
changed.
You must use axle stands if you are carrying
out work on the vehicle.
Make sure that the jack is placed on a firm,
non-slip, level surface. Do not use wooden
blocks or similar objects as a jack underlay.
Otherwise, the jack will not be able to achieve
its load-bearing capacity due to the restricted
height.
Do not start the engine at any time while a
wheel is being changed. Do not lie under the vehicle when it is being
supported by the jack. If you do not raise the
vehicle as described, it could slip off the jack
(e.g. if the engine is started or if a door or the
tailgate is opened or closed) and you could be
seriously injured.
i When using the jack, you should also
observe the safety notes in the "Flat tyre"
section (Y page 262).
X Open the luggage compartment floor
(Y page 208).
Vehicles with a TIREFIT kit/exterior
spare wheel bracket* :
TIREFIT kit 28
*
; Electric air pump 28
= Centring pin
? Safety net
A folding wheel chock
B Ratchet ring spanner
C Wheel wrench
D Warning triangle
E Jack 29
F Fuse allocation chart
G Towing eye
28 Not on vehicles with an exterior spare wheel bracket.
29 Depending on the date of production of the vehicle, the appearance and stowage location of the jack as well
as the other tools may differ from the illustrations. Where will I find...?
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Exterior spare wheel bracket*
G
Risk of injury
The spare wheel is heavy. Make sure that
nobody is injured as you remove the spare
wheel.
On vehicles with an exterior spare wheel
bracket, the spare wheel is located outside
the vehicle behind the tailgate.
i If the vehicle is fitted with mixed tyres, the
spare wheel is the same type as on the front
wheels. X
Unscrew and remove screws :with the
wheel wrench.
X Remove the spare wheel from the spare
wheel bracket.
Vehicles with BlueTEC :
Safety net X
Remove safety net :. :
Jack 30
; TIREFIT kit 31
*
= Towing eye
? Electric air pump
A Ratchet ring spanner
B Warning triangle
C EASY-PACK load-securing kit*
D Folding wheel chock
E Centring pin
F Wheel wrench
Vehicles with a "Minispare" emer-
gency spare wheel* :
Centring pin
; Towing eye
= Wheel wrench
? Ratchet ring spanner
30 Depending on the date of production of the vehicle, the appearance and stowage location of the jack as well
as the other tools may differ from the illustrations.
31 Not for vehicles with an exterior spare wheel bracket. 210
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A
Velcro fastener
B Jack
C Wheel bolts
D Folding wheel chock
E Fuse allocation chart
F Stowage well
G Warning triangle
Removing the "Minispare" emergency
spare wheel* X
Remove the warning triangle and jack.
X Turn emergency spare wheel retainer :
anti-clockwise and remove it.
X Remove the insert.
X Remove the "Minispare" emergency spare
wheel. Display messages
Notes
G
Risk of accident
The on-board computer only records and dis-
plays malfunctions and warnings from certain
systems. For this reason, you should always
make sure that your vehicle is safe to use. You
could otherwise cause an accident by driving
an unsafe vehicle.
Certain display messages are accompanied
by a warning tone or a continuous tone.
The multi-function display shows high-priority
display messages in red. Please respond in accordance with the dis-
play messages and follow the additional
notes in this Owner's Manual. G
Risk of accident
No further messages can be displayed if the
instrument cluster and/or the multi-function
display fails.
This means that you will not see information
about the driving situation, such as the speed,
outside temperature, warning/indicator
lamps, display messages or system failures.
The vehicle's handling characteristics may be
affected. Adjust your driving style and speed
accordingly.
Immediately consult a qualified specialist
workshop which has the necessary specialist
knowledge and tools to carry out the work
required. Mercedes-Benz recommends that
you use a Mercedes-Benz Service Centre for
this purpose. In particular, work relevant to
safety or on safety-related systems must be
carried out at a qualified specialist workshop.
Calling up display messages The on-board computer saves certain display
messages, which you can call up.
X
Press VorU on the steering wheel
repeatedly, until either the original menu or
the message memory menu is shown.
If there are display messages, the multi-
function display shows, e.g. 2 messages.
X Using &or* scroll through the dis-
play messages.
Hiding display messages You cannot hide display messages of the
highest priority. The multi-function display
shows these messages continuously until
their causes have been remedied.
Use the buttons on the multi-function steer-
ing wheel.
X
Use the V,U,&or* button
on the steering wheel to select another dis-
play. Display messages
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Display messages
Possible causes/consequences and
X
X Solutions ESP unavaila‐
ble See
Owner's
Manual
G
Risk of accident
ESP ®
and therefore also PRE-SAFE ®
are temporarily unavail-
able. The self diagnosis function might not be complete, for
example. BAS has also been deactivated.
X Carefully drive a short, gently winding stretch of road at a
speed above 20 km/h.
If the display message disappears, ESP ®
is available again. G
Risk of accident
ESP ®
and therefore also BAS and PRE-SAFE ®
are unavailable
due to undervoltage.
The brake system continues to function normally, but without
the functions listed above.
X Drive on carefully.
X Visit a qualified specialist workshop immediately. If the display message is shown during the journey and the
d
warning lamp is flashing, then 4ETS (Electronic Traction
System) is deactivated. Otherwise, the brakes on the drive
wheels could overheat.
X Let the brakes cool down until the display message disap-
pears and the dwarning lamp goes out.
4ETS is activated again. ESP inopera‐
tive See
Owner's
Manual
G
Risk of accident
ESP ®
and therefore also Brake Assist and PRE-SAFE ®
are
unavailable due to a malfunction. The dwarning lamp also
lights up in the instrument cluster.
The brake system continues to function normally, but without
the functions listed above.
X Drive on carefully.
X Visit a qualified specialist workshop immediately. Select
position P only when
vehicle
is at a
standstill The vehicle is moving.
X
Pull over and stop the vehicle safely, paying attention to
road and traffic conditions.
X Move the selector lever to P.Vehicle not in
position P The driver's door is open and the automatic transmission is
in position R,Nor D.
X Move the selector lever to P.
X Engage the parking brake. Display
messages
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