Page 96 of 195

95 Telephone
Important notes
Notes about COMAND telephone 
 
features using a Bluetooth
® connection
Many of the Mercedes-Benz approved mo
-
bile phones, cradles and adaptors availab
-
le for use in your vehicle utilize Bluetooth® 
technology to communicate with each 
other and the vehicle. Depending on your 
phone brand and model, the number of in-
vehicle or on-display COMAND telephone features supported via Bluetooth
® com
-
munication, and thus available for your 
use, may vary.The descriptions and illustrations in this 
section are based on the use of fully com
-
patible Mercedes-Benz approved mobile 
phones and cradles that do not utilize Blue
-
tooth® technology to communicate with 
each other. If your vehicle is equipped with 
integrated Bluetooth
® functionality than a 
Bluetooth
® capable mobile phone, head
-
set, Laptop, PDA, etc. is required to utilize
-
those features.For additional information about Merce
-
des-Benz approved Bluetooth
® mobile 
phones and related accessories please 
contact the Mercedes-Benz Customer As
-
sistance Center at 1-800-FOR-MERCedes 
or your nearest authorized Mercedes-Benz 
Center.
iIf you have a Mercedes-Benz specified 
integrated mobile telephone (TDMA, 
CDMA or GSM) and the telephone is 
inserted in the cradle, the telephone 
functions can be used as follows: 
at the COMAND
at the multifunction steering wheel
This instruction manual describes the 
operation at the COMAND. Unless 
otherwise indicated, the descriptions 
and illustrations refer to the COMAND.Operation at the mobile phone is 
described in separate operating guides. 
Refer to the vehicle Operator’s Manual 
for operation of the telephone using the 
multifunction steering wheel. 
iIn certain menus, the COMAND can 
display date and time of the calls.The COMAND can display phone 
number and name of the other party 
(e.g. if the COMAND detects an 
incoming call, but also in other menus). 
For the number to be displayed, the 
number information must be 
transmitted with the incoming call. The 
same goes for the name display which 
additionally requires that the caller’s 
number and name are saved in the 
phone book.
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        Page 101 of 195
100 TelephoneTelephone operationInitiating an emergency callIf Telephone is locked
Press the 
911
 soft key.
The system opens an inquiry menu 
prompting if you want to dial a “911” 
call.The selection marker in the inquiry 
menu should be on 
Yes
. 
If necessary, push the joystick to 
H to select 
Yes
. 
Press E to confirm 
Yes
 if you want to 
place the “911” emergency call.
The emergency call will be placed.
Wait until the emergency rescue 
 
station answers and describe the 
emergency.
If you do not want to place the emergency 
call:
Push the joystick to h to select 
No 
when the inquiry menu appears. 
Press E to confirm 
No. 
If Telephone is ready for operation
Press a repeatedly until the 
Telephone menu is displayed.
Press 9, 1 and 1 one after the 
other.
Press E.
or
Press the 
Send
 soft key.
or
Press k.The emergency call will be placed.
Wait until the emergency rescue 
station answers and describe the 
emergency.
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        Page 103 of 195

102 TelephoneTelephone operation
If no SIM card is in the telephone, the 
message 
Please insert SIM card 
(Emergency Call 911 only possible 
with phone)
 appears.  
Insert a SIM card. Refer to the mo
-
bile phone operator’s manual.
Entry incorrect:You will hear a warning sound. The mes
-
sage 
Code incorrect
 will appear.
You need to re-enter your code.
Entering the PUKIf you enter your code incorrectly three 
times in a row, you need to enter the PUK 
number.
The PUK can only be entered at the mobile 
phone. Refer to the mobile phone 
operator’s manual.When the COMAND
 is switched on, you 
can switch to telephone operation from 
any other system (e.g. radio):
Press a.The Telephone menu will appear.
Telephone menuThe telephone is ready for operation Message 
Ready
 and the reception strength 
Ö are shown on the status bar.
Full screen messages:Phone not inserted
Plug the mobile phone into the mobile 
phone cradle. Refer to the separate 
mobile phone operator’s manual.
Phone not availableYour vehicle may not have a mobile phone 
cradle installed and/or the telephone con
-
trol unit may not be coded properly. Con
-
tact an authorized Mercedes-Benz Center. 
!If the code is entered incorrectly three 
times in a row, the SIM card will be 
 
blocked. The message 
SIM-card blo
-
cked 
is displayed briefly. After that the 
message 
PIN blocked. Please enter 
PUK on cell phone 
is displayed.
iThe PUK number is provided by your 
telephone service provider.Switching to telephone operation 
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        Page 104 of 195
103 Telephone
Telephone operation
The system detects an incoming call, the 
phone rings.Incoming calls are indicated in a window in 
any system (e.g. radio).The window shows:
the caller’s number if it is transmitted 
or
the caller’s name if her or his name and 
number are saved in the phone book or
Unknown
.
Accepting a call 
Press k.
or
Press E to confirm 
accept
.
The display will change to the 
call
 menu 
( page
 108)
. In the status 
bar, the off-hook symbol will appear. 
An active audio source will be muted. 
You talk over the hands-free set.
Rejecting a call 
Press K.
or
Push the joystick to H to highlight 
re-
ject
 and than press E.
Setting the volume for hands-free ope
-
rationRaising the volume
Turn the rotary control on the e but
-
ton to the right.
Lowering the volume
Turn the rotary control on the e but
-
ton to the left.
Ending a call    
Press K.
or
Press the 
End
 soft key.
Incoming call
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        Page 107 of 195

106 TelephoneTelephone operationSelecting an entry from the Received 
calls listThe COMAND automatically generates a 
list of the last 10 calls received. The list is 
sorted chronologically with the most 
recently received call at the top of the list.Displaying the list
In the Telephone menu 
( page
 102)
, 
press the 
Recvd#
 soft key.
The list is displayed and the most 
recently received call is highlighted. 
Received calls listThe status bar shows:
the caller’s name if her or his name and 
number are stored in the phone book
the message 
Unknown
 if no entry is 
available
the telephone number
You can select the following functions:
Changing the list display
Selecting an entry and begin dialing 
Ending a call 
( page
 105)
Changing the list display 
Press the 
123
 soft key.
The display changes to numbers.
or
Press the 
ABC
 soft key.
The display changes to names.
Selecting an entry and begin dialing
Push the joystick to g or G to 
select the desired entry.
Press E.
or
Press k.
or
Press the 
Send
 soft key.
The telephone dials the number.
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        Page 108 of 195

107 Telephone
Telephone operation
Selecting an entry from the Dialed num
-
bers listThe COMAND automatically generates a 
list of the last 10 numbers dialed. The list 
is sorted chronologically with the most 
recently dialed number at the top of the 
list.Displaying the list
In the Telephone menu 
( page
 102)
, 
press the 
Dialed#
 soft key.
The list is displayed and the most 
recently dialed number is highlighted. 
Dialed numbers listThe status bar shows:
the caller’s name if her or his name and 
number are stored in the phone book
the message 
Unknown
 if no entry is 
available
the telephone number
You can select the following functions:
Changing the list display 
( page
 106)
Selecting an entry and begin dialing ( page
 106)
Ending a call 
( page
 105)
Toggling between lists
Push the joystick to H or h to 
select the desired list.
Missed callsIf there are one or more missed calls avai
-
lable on the mobile phone, a correspon
-
ding message will appear.
Press the 
Back
 soft key or press E to 
return to the Telephone menu.
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        Page 109 of 195

108 TelephoneTelephone operationSpeed-dialingFor all memory locationsAt the mobile phone you can save 
telephone numbers in the speed-dialing 
memory and use them. Refer to the mobile 
phone operator’s manual.You can also use speed-dialing at the 
COMAND (only mobile phone memory 
locations 1-99).You can enter up to 2 digits.
Open the Telephone menu ( page
 102)
.
Memory locations with up to two digits:
Use the number keys 1 to 9 to 
enter the memory location number.
Press E.
or
Press k.
or
Press the 
Send
 soft key.
The telephone dials the saved number.
Ending a call (
 page
 105).
Quick-dialingQuick dialing can be used on memory loca
-
tions 1-9. 
Open the Telephone menu ( page
 102)
.
Press one of the number keys 1 - 9 
longer than 2 seconds.The telephone dials the saved number.
Ending a call (
 page
 105).
If the person called or you answer a call, 
the call is active. The call indication is 
displayed. Call menuYou talk over the hands-free set. You can 
set the volume for the hands-free 
operation 
( page
 103)
.
The status bar indicates the call time and 
the off-hook symbol.Active call
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        Page 112 of 195
111 Telephone
Telephone operation
The phone book contains all entries
of the internal memory of the mobile 
phone (TDMA, CDMA and GSM mobile 
phone)
of the SIM card (GSM mobile phone)
Displaying the phone book  
In the Telephone menu 
( page
 102)
, 
press the 
Z
 soft key.
The phone book will appear.
The first entry found is at the top of the list 
and highlighted. 
Entries marked with symbols have been 
imported into the phone book from the in
-
ternal memory of the mobile phone. Usable phone number categories:
Symbol
: Cell number
Symbol
: Home number
Symbol
: Work number
And additional categories:
Symbol
: Fax number
Symbol
: Pager number
Symbol
: Main number
Phone book
Phone book 
entry
Status bar shows
A phone number
Unknown 
A name for a 
phone number
The phone number
Several numbers
Several numbers
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