2009 CHRYSLER 300 SRT Owners Manual

132,000 Miles (220,000 km) or
132 Months Maintenance
Service Schedule
❏Change the engine oil and engine oil
filter.
❏Rotate tires.
❏If you are using your vehicle in dusty or
off-road conditions, inspect the engine air
cleaner filter, and replace if necessary.
❏Replace the air conditioning filter.
❏Inspect the brake linings, and replace if
necessary.
❏Inspect the CV joints.
❏Inspect the exhaust system.
Odometer Reading Date
Repair Order # Dealer Code
Signature Authorized Chrysler Dealer
138,000 Miles (230,000 km) or
138 Months Maintenance
Service Schedule
❏Change the engine oil and engine oil
filter.
❏Rotate tires.
Odometer Reading Date
Repair Order # Dealer Code
Signature Authorized Chrysler Dealer
MAINTENANCE SCHEDULES 455
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144,000 Miles (240,000 km) or 144 Months Maintenance Service
Schedule
❏Change the engine oil and engine oil filter.
❏Rotate tires.
❏If you are using your vehicle in dusty or off-road conditions, inspect the engine air cleaner
filter, and replace if necessary.
❏Replace the air conditioning filter.
❏Inspect the brake linings, and replace if necessary.
❏Inspect the CV joints.
❏Inspect the exhaust system.
❏Inspect the front suspension, tie rod ends and boot seals, and replace if necessary.
❏Change the rear axle fluid if using your vehicle for any of the following: police, taxi, fleet,
or frequent trailer towing.
Odometer Reading Date
Repair Order # Dealer Code
Signature Authorized Chrysler Dealer
150,000 Miles (250,000 km) or
150 Months Maintenance
Service Schedule
❏Change the engine oil and engine oil
filter.
❏Rotate tires.
❏Replace the engine air cleaner filter.
❏Adjust parking brake on vehicles
equipped with four-wheel disc brakes.
Odometer Reading Date
Repair Order # Dealer Code
Signature Authorized Chrysler Dealer
456 MAINTENANCE SCHEDULES
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* This maintenance is recommended by the manufacturer
to the owner, but is not required to maintain emissions
warranty.
WARNING!
You can be badly injured working on or around a
motor vehicle. Do only service work for which you
have the knowledge and the right equipment. If you
have any doubt about your ability to perform a
service job, take your vehicle to a competent me-
chanic.
MAINTENANCE SCHEDULES 457
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IF YOU NEED CONSUMER ASSISTANCE
CONTENTS
Suggestions For Obtaining Service For Your
Vehicle.............................. 461
▫Prepare For The Appointment........... 461
▫Prepare A List...................... 461
▫Be Reasonable With Requests............ 461
If You Need Assistance................. 461
▫Chrysler LLC Customer Center.......... 462
▫Chrysler Canada Inc. Customer Center..... 462
▫In Mexico Contact.................... 462▫Customer Assistance For The Hearing Or
Speech Impaired (TDD/TTY)............ 463
▫Service Contract..................... 463
Warranty Information (U.S. Vehicles Only).... 464
MOPARParts....................... 464
Reporting Safety Defects................ 464
▫In The 50 United States And Washington,
D.C............................... 464
▫In Canada......................... 465
Publication Order Forms................ 465
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Department Of Transportation Uniform Tire
Quality Grades........................ 466
▫Treadwear......................... 467▫Traction Grades..................... 467
▫Temperature Grades.................. 468
460 IF YOU NEED CONSUMER ASSISTANCE

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you’re having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All
work to be performed may not be covered by the
warranty. Discuss additional charges with the service
manager. Keep a maintenance log of your vehicle’s
service history. This can often provide a clue to the
current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident
or work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation withthe service advisor and list the items in order of priority.
At many authorized dealers, you may obtain a rental
vehicle at a minimal daily charge. If you need a rental, it
is advisable to make these arrangements when you call
for an appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealers are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer.
We strongly recommend that you take the vehicle to an
authorized dealer. They know you and the vehicle best,
and are most concerned that you get prompt and high
quality service. The manufacturer’s authorized dealers
have the facilities, factory-trained technicians, special
tools, and the latest information to ensure the vehicle is
fixed correctly and in a timely manner.
IF YOU NEED CONSUMER ASSISTANCE 461
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This is why you should always talk to an authorized
dealer’s service manager first. Most matters can be re-
solved with this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer-
ship. They want to know if you need assistance.
•If an authorized dealership is unable to resolve the
concern, you may contact the manufacturer’s customer
center.
Any communication to the manufacturer’s customer cen-
ter should include the following information:
•Owner’s name and address
•Owner’s telephone number (home and office)
•Authorized dealership name
•Vehicle Identification Number (VIN)
•Vehicle delivery date and mileage
Chrysler LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 992-1997
Chrysler Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465–2001
In Mexico contact:
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 5081-7568
Outside Mexico City: 1-800-505-1300
462 IF YOU NEED CONSUMER ASSISTANCE