2008 RENAULT SCENIC ignition

MULTIMEDIA
Fault finding - Interpretation of commands
86C
86C - 38V5 MR-372-J84-86C050$832.mif
ITS
Program no.: 0020
Vdiag No.: 04MULTIMEDIA
Fault finding - Interpretation of commands
RZ001 Fault memory:
This command is used to clear faults stored in the navigation computer.
RZ002 Computer memory:
This command enables the configuration CF001 Vehicle Type for the navigation computer to be removed.
RZ003 Customer parameters and data
This command is used to clear CF001 Vehicle type command configurations, address books and navigation
settings stored by the customer in the navigation computer.
This command is also used to clear telephone numbers stored in the navigation computer and the list of received and
dialled calls when the telephone is connected to the vehicle.
Clearing procedure
●Establish dialogue with the navigation computer.
●Select the Repair mode menu.
●Select the Clear menu.
●Select the line of your choice.
●Confirm.
VP002 Write VIN:
This command permits manual entry of the vehicle's VIN into the computer. Use this command each time the
computer is replaced. The VIN number is inscribed on the manufacturer's plate.
Procedure for writing the VIN
●Establish dialogue with the navigation computer.
●Select the Repair mode menu.
●Select the other parameters menu.
●Select line VP002 Write VIN.
●Enter the VIN.
●Exit fault finding mode.
●Switch off the ignition.
●Wait for the end of the power-latch.
●Read the VIN again from the Identification menu for confirmation. IMPORTANT
The NETHERLANDS configuration is IRREVERSIBLE this selection cannot be cleared.
IMPORTANT
This command must be activated before removing the computer.
ITSJ84ph2V1.0
MR-372-J84-86C050$832.mif

MULTIMEDIA
Fault finding - Fault finding charts
86C
86C-45V5 MR-372-J84-86C050$936.mif
ITS
Program No.: 0020
Vdiag No.: 04MULTIMEDIA
Fault finding - Fault finding charts
ALP 1 No dialogue with the computer
NOTESSwitch on the + after ignition feed to enter fault finding mode with the computer.
Use the Wiring Diagrams Technical Note, Scenic II.
Check the condition and connection of the battery connections.
Check the condition of the fuses.
Check the battery voltage.
Try the diagnostic tool on another vehicle.
Check:
–the connection between the diagnostic tool and the diagnostic sensor (wiring in good condition),
–the connection between the diagnostic sensor and the diagnostic socket (wiring in good condition).
Check for + 12 V on the 34HU connection of the navigation computer (component code 662).
Check for + 12 V battery feed on connection BP32, for + 12 V after ignition feed on connection AP43 and for
an earth on the NAM connection and on the MAM connection of the diagnostic socket (component code 225).
If any connection is faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical wiring,
Wiring: Precautions for repair), repair the wiring; otherwise, replace the wiring.
Check for + 12 V battery feed on connection BCP3 and an earth on connection MX of component 662.
If any connection is faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical wiring,
Wiring: Precautions for repair), repair the wiring; otherwise, replace the wiring.
Disconnect the 32-track connector of component 662 and the connector of component 1657 to check
the insulation, continuity and absence of interference resistance of the following connections:
●connection code 34GA,
●connection code 34DZ,
between components 662 and 1657;
●connection code 107X,
●connection code 107W,
between components 1657 and 225;
●connection code BCP3,
between components 662 and 260;
●connection code MX,
between component 662 and earth MX.
If any connection is faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical wiring,
Wiring: Precautions for repair), repair the wiring; otherwise, replace the wiring.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
ITS_V04_ALP1ITSJ84ph2V1.0
MR-372-J84-86C050$936.mif

MULTIMEDIA
Fault finding - Fault finding charts
86C
86C-46V5 MR-372-J84-86C050$936.mif
ITS
Program No.: 0020
Vdiag No.: 04
ALP 2 the screen stays black
NOTESOnly check the customer complaint after performing a full check with the
diagnostic tool.
Check that the customer is using the navigation system correctly.
Use the Wiring Diagrams Technical Note, Scenic II.
Check that the display has not been deactivated.
Press the LIGHT button on the central control for 2 seconds to reactivate the display.
To check the supply to the display, switch on
the ignition, switch on the navigation system
and eject the navigation DVD.
Has the DVD been removed?
YES
Check for + 12 V on connection BCP3 and an earth
on connection MAN of the display (component
code 1127).
Are these tests correct?
YES
Check the insulation, continuity and the absence
of interference resistance of connection 34HU
between components 1127 and 1272.
–If the connection is correct, replace the display.
–If any connection is faulty and if there is a repair
method (see Technical Note 6015A, Repairing
electrical wiring, Wiring: Precautions for
repair), repair the wiring; otherwise, replace
the wiring.
NOCheck the condition of the supply fuse
(20A) (component code 260).
Has the fault disappeared?
YES NO
Check for + 12 V on
connection BCP3 and an
earth on connection MX of
the navigation computer
(component code 662).
NOCheck the insulation,
continuity and the absence
of interference resistance
of connections 34DB, 34DC
et 34DD between
components 662 and 1127.
YES Are these checks correct?
NO
If any connection is faulty and if there is a repair
method (see Technical Note 6015A, Repairing
electrical wiring, Wiring: Precautions for repair),
repair the wiring; otherwise, replace the wiring.
End of fault finding.
Contact Techline.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
ITS_V04_ALP2ITSJ84ph2V1.0

MULTIMEDIA
Fault finding - Fault finding charts
86C
86C-51V5 MR-372-J84-86C050$936.mif
ITS
Program No.: 0020
Vdiag No.: 04
ALP 6The radio does not switch on automatically or switches off after
20 minutes
NOTESOnly check the customer complaint after performing a full check with the diagnostic
tool.
Check that the customer is using the navigation system correctly.
Use the Wiring Diagrams Technical Note, Scenic II.
The navigation system does not receive the multimedia wake-up signal when the + after ignition feed is
switched on.
Check the condition of the CD changer fuses (component code 1272).
Has the fault disappeared?
NO YES
On pressing the CD changer on/off button, check for
the multimedia wake-up signal on connection 34HU
on the radio's blue connector (component
code 261).
Is the check result correct?
NO
Check the insulation, continuity and the absence
of interference resistance of connection 34HU
between components 1272, 261, 1657, 1127
and 662.
If any connection is faulty and if there is a repair
method (see Technical Note 6015A, Repairing
electrical wiring, Wiring: Precautions for repair),
repair the wiring; otherwise, replace the wiring.
Has the fault disappeared?
NO YES
End of fault finding.
End of fault finding.
YESCheck for + 12 V (+ battery feed) on
connection BCP3 of the component 261
black connector.
Is the check result correct?
NO YES
Check the insulation, continuity and the
absence of interference resistance of
connection BCP3 between components 261
and 260.
If any connection is faulty and if there is a repair
method (see Technical Note 6015A,
Repairing electrical wiring, Wiring:
Precautions for repair), repair the wiring;
otherwise, replace the wiring.
Has the fault disappeared?
YES NO
AFTER REPAIRCarry out a complete check with the diagnostic tool.
ITS_V04_ALP6ITSJ84ph2V1.0

MULTIMEDIA
Fault finding - Fault finding charts
86C
86C-52V5 MR-372-J84-86C050$936.mif
ITS
Program No.: 0020
Vdiag No.: 04
ALP 6
CONTINUED
Disconnect the connector of component 1272, check for + battery feed on connection BCP3, check for
+ accessories feed on connection SP2 and check for + after ignition feed on connection AP43 of the connector
of component 1272.
Also check that the earth on connection MAN is perfect.
Did it pass the tests?
No Yes
Check the continuity, insulation and absence of interference
resistance on the following connections:
●connection code SP2,
●connection code BCP3,
between components 1272 and 260;
●connection code AP43,
between components 1272 and 1337;
●connection code MAN,
between component 1272 and the earth MAN.
If any connection is faulty and if there is a repair method (see Technical
Note 6015A, Repairing electrical wiring, Wiring: Precautions for
repair), repair the wiring, otherwise, replace the wiring.
If the fault is still present, contact the Techline.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
ITSJ84ph2V1.0

MULTIMEDIA
Fault finding - Fault finding charts
86C
86C-57V5 MR-372-J84-86C050$936.mif
ITS
Program No.: 0020
Vdiag No.: 04
ALP 10 The CD changer does not work
NOTESOnly check the customer complaint after performing a full check with the diagnostic
tool.
Check that the customer is using the system properly.
Use the Wiring Diagrams Technical Note, Scenic II.
Check the condition of the 15 A fuses (+ accessories
feed) on component 260 and 7.5 A (+ after ignition
feed) on component 1337.
Are the fuses in good condition?
YES
Check the condition and connection of the CD multi-changer connector (component code 1272).
If the connector is faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical wiring,
Wiring: Precautions for repair), repair the connector; otherwise, replace the wiring.
Has the fault disappeared?
NO YES
Disconnect the connector from component 1272,
check for + battery feed on connection BCP3, for
+ accessories feed on connection SP2 and for
+ after ignition feed on connection AP43 of
the component 1272 connector.
Also check that the earth on connection MAN is
perfect.
Did it pass the tests?
NO YES
NOReplace the fuses.
End of fault finding.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
ITS_V04_ALP10ITSJ84ph2V1.0

MULTIMEDIA
Fault finding - Fault finding charts
86C
86C-70V5 MR-372-J84-86C050$936.mif
ITS
Program No.: 0020
Vdiag No.: 04
ALP 19 The on screen display stays frozen
NOTESOnly check the customer complaint after performing a full check with the diagnostic
tool.
Check that the customer is using the navigation system correctly.
The display on the screen stays frozen.
Switch off the ignition and wait until the system shuts
down completely (at least 1 minute).
Switch on the ignition again.
Has the fault been solved?
YES
End of fault finding.
If the fault recurs, contact Techline.
NOContact Techline.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
ITS_V04_ALP19ITSJ84ph2V1.0