SQUEAK AND RATTLE TROUBLE DIAGNOSES
RF-5
< SYMPTOM DIAGNOSIS >
C
D
E
F
G
H
J
K
L
MA
B
RF
N
O
P
If possible, drive the vehicle with the customer until the noise is duplicated. Note any additional information on
the Diagnostic Worksheet regarding the conditions or location of the noise. This information can be used to
duplicate the same conditions when you confirm the repair.
If the noise can be duplicated easily during the test drive, to help identify the source of the noise, try to dupli-
cate the noise with the vehicle stopped by doing one or all of the following:
1) Close a door.
2) Tap or push/pull around the area where the noise appears to be coming from.
3) Rev the engine.
4) Use a floor jack to recreate vehicle “twist”.
5) At idle, apply engine load (electrical load, half-clutch on M/T model, drive position on A/T model).
6) Raise the vehicle on a hoist and hit a tire with a rubber hammer.
• Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs.
• If it is difficult to duplicate the noise, drive the vehicle slowly on an undulating or rough road to stress the
vehicle body.
CHECK RELATED SERVICE BULLETINS
After verifying the customer concern or symptom, check ASIST for Technical Service Bulletins (TSBs) related
to that concern or symptom.
If a TSB relates to the symptom, follow the procedure to repair the noise.
LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE
1. Narrow down the noise to a general area. To help pinpoint the source of the noise, use a listening tool
(Engine Ear or mechanics stethoscope).
2. Narrow down the noise to a more specific area and identify the cause of the noise by:
• removing the components in the area that you suspect the noise is coming from.
Do not use too much force when removing clips and fasteners, otherwise clips and fastener can be broken
or lost during the repair, resulting in the creation of new noise.
• tapping or pushing/pulling the component that you suspect is causing the noise.
Do not tap or push/pull the component with excessive force, otherwise the noise will be eliminated only tem-
porarily.
• feeling for a vibration with your hand by touching the component(s) that you suspect is (are) causing the
noise.
• placing a piece of paper between components that you suspect are causing the noise.
• looking for loose components and contact marks.
Refer to RF-6, "
Generic Squeak and Rattle Troubleshooting".
REPAIR THE CAUSE
• If the cause is a loose component, tighten the component securely.
• If the cause is insufficient clearance between components:
- separate components by repositioning or loosening and retightening the component, if possible.
- insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape or urethane
tape are available through your authorized Nissan Parts Department.
CAUTION:
Do not use excessive force as many components are constructed of plastic and may be damaged.
NOTE:
Always check with the Parts Department for the latest parts information.
Each item can be ordered separately as needed.
URETHANE PADS [1.5 mm (0.059 in) thick]
Insulates connectors, harness, etc.
76268-9E005: 100 × 135 mm (3.94 × 5.31 in)/76884-71L01: 60 × 85 mm (2.36 × 3.35 in)/76884-71L02: 15 ×
25 mm (0.59 × 0.98 in)
INSULATOR (Foam blocks)
Insulates components from contact. Can be used to fill space behind a panel.
73982-9E000: 45 mm (1.77 in) thick, 50 × 50 mm (1.97 × 1.97 in)/73982-50Y00: 10 mm (0.39 in) thick, 50
× 50 mm (1.97 × 1.97 in)
INSULATOR (Light foam block)
80845-71L00: 30 mm (1.18 in) thick, 30 × 50 mm (1.18 × 1.97 in)
FELT CLOTH TAPE
Used to insulate where movement does not occur. Ideal for instrument panel applications.
68370-4B000: 15 × 25 mm (0.59 × 0.98 in) pad/68239-13E00: 5 mm (0.20 in) wide tape roll
RSU-1
SUSPENSION
C
D
F
G
H
I
J
K
L
M
SECTION RSU
A
B
RSU
N
O
PCONTENTS
REAR SUSPENSION
SERVICE INFORMATION ............................2
PRECAUTIONS ...................................................2
Precaution for Supplemental Restraint System
(SRS) "AIR BAG" and "SEAT BELT PRE-TEN-
SIONER" ...................................................................
2
Precaution for Rear Suspension ...............................2
PREPARATION ...................................................3
Commercial Service Tool ..........................................3
NOISE, VIBRATION AND HARSHNESS
(NVH) TROUBLESHOOTING .............................
4
NVH Troubleshooting Chart ......................................4
REAR SUSPENSION ASSEMBLY .....................5
On-Vehicle Inspection and Service ...........................5
Wheel AlignmentInspection ......................................5
Component ...............................................................7
SHOCK ABSORBER .........................................8
Removal and Installation ..........................................8
COIL SPRING ...................................................10
Removal and Installation .........................................10
REAR SUSPENSION BEAM ............................11
Removal and Installation .........................................11
SERVICE DATA AND SPECIFICATIONS
(SDS) .................................................................
12
Wheel Alignment (Unladen*) ...................................12
Wheelarch Height (Unladen*) ..................................12
RSU-2
< SERVICE INFORMATION >
PRECAUTIONS
SERVICE INFORMATION
PRECAUTIONS
Precaution for Supplemental Restraint System (SRS) "AIR BAG" and "SEAT BELT
PRE-TENSIONER"
INFOID:0000000001703732
The Supplemental Restraint System such as “AIR BAG” and “SEAT BELT PRE-TENSIONER”, used along
with a front seat belt, helps to reduce the risk or severity of injury to the driver and front passenger for certain
types of collision. This system includes seat belt switch inputs and dual stage front air bag modules. The SRS
system uses the seat belt switches to determine the front air bag deployment, and may only deploy one front
air bag, depending on the severity of a collision and whether the front occupants are belted or unbelted.
Information necessary to service the system safely is included in the SRS and SB section of this Service Man-
ual.
WARNING:
• To avoid rendering the SRS inoperative, which could increase the risk of personal injury or death in
the event of a collision which would result in air bag inflation, all maintenance must be performed by
an authorized NISSAN/INFINITI dealer.
• Improper maintenance, including incorrect removal and installation of the SRS, can lead to personal
injury caused by unintentional activation of the system. For removal of Spiral Cable and Air Bag
Module, see the SRS section.
• Do not use electrical test equipment on any circuit related to the SRS unless instructed to in this
Service Manual. SRS wiring harnesses can be identified by yellow and/or orange harnesses or har-
ness connectors.
Precaution for Rear SuspensionINFOID:0000000001703733
• When installing the rubber bushings, the final tightening must be done under unladen condition and with the
tires on level ground. Oil will shorten the life of the rubber bushings, so wipe off any spilled oil immediately.
• Unladen condition means the fuel tank, engine coolant and lubricants are at the full specification. The spare
tire, jack, hand tools, and mats are in their designated positions.
• After installing suspension components, check the wheel alignment.
• Caulking nuts are not reusable. Always use new caulking nuts for installation. New caulking nuts are pre-
oiled, do not apply any additional lubrication.
PREPARATION
RSU-3
< SERVICE INFORMATION >
C
D
F
G
H
I
J
K
L
MA
B
RSU
N
O
P
PREPARATION
Commercial Service ToolINFOID:0000000001703734
Tool nameDescription
Power toolRemoving wheel nuts
PBIC0190E
RSU-4
< SERVICE INFORMATION >
NOISE, VIBRATION AND HARSHNESS (NVH) TROUBLESHOOTING
NOISE, VIBRATION AND HARSHNESS (NVH) TROUBLESHOOTING
NVH Troubleshooting ChartINFOID:0000000001703735
Use chart below to help you find the cause of the symptom. If necessary, repair or replace these parts.
×: ApplicableReference page
RSU-7RSU-8RSU-8RSU-8RSU-10RSU-7RSU-5RSU-4WT-4WT-4BR-4PS-5
Possible cause and SUSPECTED PARTS
Improper installation, looseness
Shock absorber deformation, damage or deflection
Bushing or mounting deterioration
Parts interference
Spring fatigue
Suspension looseness
Incorrect wheel alignment
REAR AXLE
TIRES
ROAD WHEEL
BRAKES
STEERING
SymptomNoise×××××× ×××××
Shake×××× × ×××××
Vibration××××× ×× ×
Shimmy×××× ××××××
Judder ××× ×××××
Poor quality ride or handling××××× ××××
REAR SUSPENSION ASSEMBLY
RSU-5
< SERVICE INFORMATION >
C
D
F
G
H
I
J
K
L
MA
B
RSU
N
O
P
REAR SUSPENSION ASSEMBLY
On-Vehicle Inspection and ServiceINFOID:0000000001703736
Make sure the mounting conditions (looseness, backlash) of each component and component conditions
(wear, damage) are within specifications.
SHOCK ABSORBER INSPECTION
Check shock absorber for oil leakage, damage and replace it if necessary.
Wheel AlignmentInspectionINFOID:0000000001703737
DESCRIPTION
Measure wheel alignment under unladen conditions.
NOTE:
“Unladen conditions” means that fuel, engine coolant, and lubricant are full. Spare tire, jack, hand tools and
mats are in designated positions.
PRELIMINARY
Check the following:
1. Tires for improper air pressure and wear.
2. Road wheels for runout. Refer to WT-5
.
3. Wheel bearing axial end play. Refer to RAX-4, "
On-Vehicle Inspection and Service" .
4. Shock absorber operation.
5. Each mounting part of suspension for looseness and deformation.
6. Rear suspension beam for cracks, deformation, and other damage.
7. Vehicle height (posture).
GENERAL INFORMATION AND RECOMMENDATIONS
1. A Four-Wheel Thrust Alignment should be performed.
• This type of alignment is recommended for any NISSAN vehicle.
• The four-wheel “thrust” process helps ensure that the vehicle is properly aligned and the steering wheel
is centered.
• The alignment machine itself should be capable of accepting any NISSAN vehicle.
• The alignment machine should be checked to ensure that it is level.
2. Make sure the alignment machine is properly calibrated.
• Your alignment machine should be regularly calibrated in order to give correct information.
• Check with the manufacturer of your specific alignment machine for their recommended Service/Cali-
bration Schedule.
THE ALIGNMENT PROCESS
IMPORTANT: Use only the alignment specifications listed in this Service Manual. Refer to RSU-12, "Wheel
Alignment (Unladen*)" .
1. When displaying the alignment settings, many alignment machines use “indicators”: (Green/red, plus or
minus, Go/No Go). Do NOT use these indicators.
• The alignment specifications programmed into your alignment machine that operate these indicators
may not be correct.
• This may result in an ERROR.
2. Some newer alignment machines are equipped with an optional “Rolling Compensation” method to “com-
pensate” the sensors (alignment targets or head units). Do NOT use this “Rolling Compensation”
method.
• Use the “Jacking Compensation” method. After installing the alignment targets or head units, raise the
vehicle and rotate the wheels 1/2 turn both ways.
• See Instructions in the alignment machine you are using for more information.
CAMBER INSPECTION
RSU-6
< SERVICE INFORMATION >
REAR SUSPENSION ASSEMBLY
• Measure camber of both right and left wheels with a suitable align-
ment gauge.
• If it is out of the specification value, inspect and replace any dam-
aged or worn rear suspension parts.
TOE-IN INSPECTION
Measure toe-in using following procedure. If it is out of the specification, inspect and replace any damaged or
worn rear suspension parts.
WARNING:
• Always perform the following procedure on a flat surface.
• Make sure that no person is in front of vehicle before pushing it.
1. Bounce the rear of vehicle up and down to stabilize the vehicle height (posture).
2. Push vehicle straight ahead about 5 m (16 ft).
3. Put a mark on base line of the tread (rear side) of both tires at
the same height of hub center. These are measuring points.
4. Measure distance “A” (rear side).
5. Push vehicle slowly ahead to rotate wheels 180 degrees (1/2
turn). If wheels have rotated more than 180 degrees (1/2 turn),
try the above procedure again from the beginning. Never push
vehicle backward.
6. Measure distance “B” (front side).Camber : Refer to RSU-12, "
Wheel Alignment
(Unladen*)" .
SRA096A
SEIA0362E
Total toe-in : Refer to RSU-12, "Wheel Alignment
(Unladen*)" .
SEIA0363E
REAR SUSPENSION ASSEMBLY
RSU-7
< SERVICE INFORMATION >
C
D
F
G
H
I
J
K
L
MA
B
RSU
N
O
P
ComponentINFOID:0000000001703738
WAIA0110E
1. Washer (upper) 2. Bushing (upper) 3. Bushing (lower)
4. Washer (lower) 5. Distance tube 6. Bound bumper cover
7. Bound bumper 8. Shock absorber 9. Rear spring rubber seat (upper)
10. Coil spring 11. Rear spring rubber seat (lower) 12. Brake tube protector
13. Rear suspension beam 14. Rear suspension beam bracket