BL-8
< SERVICE INFORMATION >
SQUEAK AND RATTLE TROUBLE DIAGNOSIS
If the noise can be duplicated easily during the test drive, to help identify the source of the noise, try to dupli-
cate the noise with the vehicle stopped by doing one or all of the following:
1) Close a door.
2) Tap or push/pull around the area where the noise appears to be coming from.
3) Rev the engine.
4) Use a floor jack to recreate vehicle "twist".
5) At idle, apply engine load (electrical load, half- clutch on M/T model, drive position on A/T model).
6) Raise the vehicle on a hoist and hit a tire with a rubber hammer.
Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs.
If it is difficult to duplicate the noise, drive the v ehicle slowly on an undulating or rough road to stress the
vehicle body.
CHECK RELATED SERVICE BULLETINS
After verifying the customer concern or symptom, chec k ASIST for Technical Service Bulletins (TSBs) related
to that concern or symptom.
If a TSB relates to the symptom, follo w the procedure to repair the noise.
LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE
1. Narrow down the noise to a general area. To help pi npoint the source of the noise, use a listening tool
(Chassis Ear: J-39570, Engine Ear and mechanics stethoscope).
2. Narrow down the noise to a more specific area and identify the cause of the noise by:
removing the components in the area that you suspect the noise is coming from.
Do not use too much force when removing clips and fasteners, otherwise clips and fastener can be broken
or lost during the repair, resulting in the creation of new noise.
tapping or pushing/pulling the component that you suspect is causing the noise.
Do not tap or push/pull the component with excessive force, otherwise the noise will only be eliminated tem-
porarily.
feeling for a vibration with your hand by touching the component(s) that you suspect is (are) causing the
noise.
placing a piece of paper between components that you suspect are causing the noise.
looking for loose components and contact marks. Refer to BL-9, "
Generic Squeak and Rattle Troubleshooting".
REPAIR THE CAUSE
If the cause is a loose component, tighten the component securely.
If the cause is insufficient clearance between components:
- separate components by repositioning or loos ening and retightening the component, if possible.
- insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape or urethane
tape. A Nissan Squeak and Rattle Kit (J-43980) is av ailable through your authorized Nissan Parts Depart-
ment.
CAUTION:
Do not use excessive force as many components are constructed of plastic and may be damaged.
NOTE:
Always check with the Parts Departm ent for the latest parts information.
The following materials are contained in the Nissan Squeak and Rattle Kit (J-43980). Each item can be
ordered separately as needed.
URETHANE PADS [1.5 mm (0.059 in) thick]
Insulates connectors, harness, etc.
76268-9E005: 100 × 135 mm (3.94 × 5.31 in)/76884-71L01: 60 × 85 mm (2.36 × 3.35 in)/76884-71L02: 15 ×
25 mm(0.59 × 0.98 in)
INSULATOR (Foam blocks)
Insulates components from contact. Can be used to fill space behind a panel.
73982-9E000: 45 mm (1.77 in) thick, 50 × 50 mm (1.97 × 1.97 in)/73982-50Y00: 10 mm (0.39 in) thick, 50
× 50 mm (1.97 × 1.97 in)
INSULATOR (Light foam block)
80845-71L00: 30 mm (1.18 in) thick, 30 × 50 mm (1.18 × 1.97 in)
FELT CLOTHTAPE
Used to insulate where movement does not occu r. Ideal for instrument panel applications.
68370-4B000: 15 × 25 mm (0.59 × 0.98 in) pad/68239-13E00: 5 mm (0.20 in) wide tape roll The following
materials, not found in the kit, can al so be used to repair squeaks and rattles.
UHMW(TEFLON) TAPE
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SQUEAK AND RATTLE TROUBLE DIAGNOSISBL-9
< SERVICE INFORMATION >
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Insulates where slight movement is present. Ideal for instrument panel applications.
SILICONE GREASE
Used in place of UHMW tape that will be visible or not fit.
Note: Will only last a few months.
SILICONE SPRAY
Use when grease cannot be applied.
DUCT TAPE
Use to eliminate movement.
CONFIRM THE REPAIR
Confirm that the cause of a noise is repaired by test driving the vehicle. Operate the vehicle under the same
conditions as when the noise originally occurred. Refer to the notes on the Diagnostic Worksheet.
Generic Squeak and Rattle TroubleshootingINFOID:0000000001327781
Refer to Table of Contents for specific component removal and installation information.
INSTRUMENT PANEL
Most incidents are caused by contact and movement between:
1. The cluster lid A and instrument panel
2. Acrylic lens and combination meter housing
3. Instrument panel to front pillar garnish
4. Instrument panel to windshield
5. Instrument panel mounting pins
6. Wiring harnesses behind the combination meter
7. A/C defroster duct and duct joint
These incidents can usually be located by tapping or moving the components to duplicate the noise or by
pressing on the components while driving to stop the noi se. Most of these incidents can be repaired by apply-
ing felt cloth tape or silicon spray (in hard to reach areas). Urethane pads can be used to insulate wiring har-
ness.
CAUTION:
Do not use silicone spray to isolate a squeak or ra ttle. If you saturate the area with silicone, you will
not be able to recheck the repair.
CENTER CONSOLE
Components to pay attention to include:
1. Shifter assembly cover to finisher
2. A/C control unit and cluster lid C
3. Wiring harnesses behind audio and A/C control unit
The instrument panel repair and isolation pr ocedures also apply to the center console.
DOORS
Pay attention to the:
1. Finisher and inner panel making a slapping noise
2. Inside handle escutcheon to door finisher
3. Wiring harnesses tapping
4. Door striker out of alignment causing a popping noise on starts and stops
Tapping or moving the components or pressing on them while driving to duplicate the conditions can isolate
many of these incidents. You can usually insulate the ar eas with felt cloth tape or insulator foam blocks from
the Nissan Squeak and Rattle Kit (J-43980) to repair the noise.
TRUNK
Trunk noises are often caused by a loose jack or loose items put into the trunk by the owner.
In addition look for:
1. Trunk lid dumpers out of adjustment
2. Trunk lid striker out of adjustment
3. The trunk lid torsion bars knocking together
4. A loose license plate or bracket
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BL-10
< SERVICE INFORMATION >
SQUEAK AND RATTLE TROUBLE DIAGNOSIS
Most of these incidents can be repaired by adjusting, securing or insulating the item(s) or component(s) caus-
ing the noise.
SUNROOF/HEADLINING
Noises in the sunroof/headlining area c an often be traced to one of the following:
1. Sunroof lid, rail, linkage or seals making a rattle or light knocking noise
2. Sunvisor shaft shaking in the holder
3. Front or rear windshield touching headlining and squeaking
Again, pressing on the components to stop the noise while duplicating the conditions can isolate most of these
incidents. Repairs usually consist of insulating with felt cloth tape.
SEATS
When isolating seat noise it's important to note the pos ition the seat is in and the load placed on the seat when
the noise is present. These conditions should be dupl icated when verifying and isolating the cause of the
noise.
Cause of seat noise include:
1. Headrest rods and holder
2. A squeak between the seat pad cushion and frame
3. The rear seatback lock and bracket
These noises can be isolated by moving or pressing on the suspected components while duplicating the con-
ditions under which the noise occurs. Most of thes e incidents can be repaired by repositioning the component
or applying urethane tape to the contact area.
UNDERHOOD
Some interior noise may be caused by components under the hood or on the engine wall. The noise is then
transmitted into the passenger room.
Causes of transmitted underhood noise include:
1. Any component mounted to the engine wall
2. Components that pass through the engine wall
3. Engine wall mounts and connectors
4. Loose radiator mounting pins
5. Hood bumpers out of adjustment
6. Hood striker out of adjustment
These noises can be difficult to isolate since they cannot be reached from the interior of the vehicle. The best
method is to secure, move or insulate one component at a time and test drive the \
vehicle. Also, engine RPM
or load can be changed to isolate the noise. Repairs can usually be made by moving, adjusting, securing, or
insulating the component causing the noise.
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BL-36
< SERVICE INFORMATION >
POWER DOOR LOCK SYSTEM
Work Flow
INFOID:0000000001327799
1. Check the symptom and customer's requests.
2. Understand the outline of system. Refer to BL-22, "
System Description".
3. According to the trouble diagnosis chart by symptom, repair or replace the cause of the malfunction.
Refer to BL-37, "
Trouble Diagnosis Chart by Symptom".
4. Does power door lock system operate normally? YES: GO TO 5.
NO: GO TO 3.
5. INSPECTION END
CONSULT-III Function (BCM)INFOID:0000000001327800
CONSULT-III APPLICATION ITEMS
Work Support
Data Monitor
*: With Intelligent Key system
Active Test
BCM diagnosis test item Check item diagnosis test mode Content
Door lock DATA MONITOR Displays the input data of BCM real time.
ACTIVE TEST Gives a drive signal to a load to check the operation.
Work item Description
DOOR LOCK-UNLOCK SET Select unlock mode can be changed in this mode. Selects ON-OFF of select unlock mode.
ANTI-LOCK OUT SET Key reminder door mode can be changed in this mode. Selects ON-OFF of key reminder door
mode.
Monitor item Content
IGN ON SW Indicates [ON/OFF] condition of ignition switch in ON position.
KEY ON SW Indicates [ON/OFF] condition of key switch.
CDL LOCK SW Indicates [ON/OFF] condition of lock signal from door lock and unlock switch.
CDL UNLOCK SW Indicates [ON/OFF] condition of unlock signal from door lock and unlock switch.
DOOR SW-DR Indicates [ON/OFF] condition of front door switch driver side.
DOOR SW-AS Indicates [ON/OFF] condition of front door switch passenger side.
DOOR SW-RR Indicates [ON/OFF] condition of rear door switch RH.
DOOR SW-RL Indicates [ON/OFF] condition of rear door switch LH.
BACK DOOR SW Indicates [ON/OFF] condition of back door switch.
KEY CYL LK-SW Indicates [ON/OFF] conditio n of lock signal from key cylinder.
KEY CYL UN-SW Indicates [ON/OF F] condition of unlock signal from key cylinder.
KEYLESS LOCK Indicates [ON/OFF] condition of lock signal from key fob.
KEYLESS UNLOCK Indicates [ON/OFF] condit ion of unlock signal from key fob.
I-KEY LOCK* Indicates [ON/OFF] condition of lock signal from door request switch.
I-KEY UNLOCK* Indicates [ON/OFF] condition of unlock signal from door request switch.
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BL-38
< SERVICE INFORMATION >
POWER DOOR LOCK SYSTEM
NOTE:
Refer to BL-21, "
Component Parts and Harness Connector Location".
OK or NG
OK >> GO TO 2.
NG >> If fuse is blown, be sure to eliminate caus e of malfunction before installing new fuse, refer to PG-
3.
2.CHECK POWER SUPPLY CIRCUIT
1. Turn ignition switch OFF.
2. Disconnect BCM connectors.
3. Check voltage between BCM connectors M4 terminals 42, 55 and ground.
OK or NG
OK >> GO TO 3.
NG >> Repair or replace BCM power supply circuit.
3.CHECK GROUND CIRCUIT
Check continuity between BCM connectors M4 terminals 49, 52 and
ground.
OK or NG
OK >> Power supply and ground circuit are OK.
NG >> Repair or replace BCM ground circuit.
Check Door SwitchINFOID:0000000001327803
CHECK DOOR SWITCH (EXCEPT BACK DOOR SWITCH)
1.CHECK DOOR SWITCH INPUT SIGNAL
With CONSULT-III
Check door switches (“DOOR SW-DR”, “DOOR SW- AS”, “DOOR SW-RL” and “DOOR SW-RR”) in “DATA
MONITOR” mode with CONSULT-III. 42 (L/R) – Ground : Battery voltage
55 (G) – Ground : Battery voltage
PIIA6374E
49 (B) – Ground : Continuity should exist.
52 (B) – Ground : Continuity should exist.
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Monitor item Condition
DOOR SW-DR
CLOSE → OFF
OPEN → ON
DOOR SW-AS
DOOR SW-RL
DOOR SW-RR
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BL-40
< SERVICE INFORMATION >
POWER DOOR LOCK SYSTEM
NG >> Repair or replace harness.
3.CHECK DOOR SWITCH
Check continuity between door switch terminal 1 and ground part of
door switch.
OK or NG
OK >> Check door switch case ground condition.
NG >> Replace door switch.
CHECK BACK DOOR SWITCH
1.CHECK BACK DOOR SWITCH INPUT SIGNAL
With CONSULT-III
Check door switches (“BACK DOOR SW”) in “DATA MONITOR” mode with CONSULT-III.
Without CONSULT-III
Check voltage between BCM connector and ground.
OK or NG
OK >> Door switch circuit is OK.
NG >> GO TO 2.
2.CHECK BACK DOOR SWITCH CIRCUIT
1. Turn ignition switch OFF.
2. Disconnect back door switch connector.
Terminal Door switch condition Continuity
1 Ground part of door switch Pushed No
Released Yes
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Monitor item Condition
BACK DOOR SW CLOSE
→ OFF
OPEN → ON
Item Connector Te r m i n a l
(Wire color) Back door
condition Voltage (V)
(Approx.)
(+) (-)
Back door switch B14 58 (L) Ground CLOSE
↓
OPEN 9
↓ 0
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POWER DOOR LOCK SYSTEMBL-41
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3. Check voltage between back door switch connector D109 termi- nal 7 and ground. (Check harness for open.)
4. Check continuity between back door switch connector D109 ter- minal 7 and ground. (Check harness for short.)
OK or NG
OK >> GO TO 3.
NG >> Repair or replace harness.
3.CHECK BACK DOOR SWITCH
Check continuity between back door switch terminals 7 and 8.
OK or NG
OK >> GO TO 4.
NG >> Replace back door closure motor (door switch).
4.CHECK BACK DOOR SWITCH GROUND HARNESS
Check continuity between back door switch connector D109 terminal
8 and ground. 7 (L) – Ground : Approx. 9V
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7 (L) – Ground : Continuity should not exist.
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Terminal Back door condition Continuity
78 Closed No
Opened Yes
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8 (B) – Ground : Continuity should exist.
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BL-42
< SERVICE INFORMATION >
POWER DOOR LOCK SYSTEM
OK or NG
OK >> Check harness connection.
NG >> Repair or replace harness.
Check Key SwitchINFOID:0000000001327804
1.CHECK KEY SWITCH INPUT SIGNAL
With CONSULT-III
Check ignition key switch “KEY ON SW” in “DATA MONITOR” mode with CONSULT-III.
When key is inserted in ignition key cylinder
When key is removed from ignition key cylinder
Without CONSULT-III
Check voltage between BCM connector and ground.
OK or NG
OK >> Key switch circuit is OK.
NG >> GO TO 2. (With Intelligent Key)
NG >> GO TO 3. (Without Intelligent Key)
2.CHECK KEY SWITCH (WITH INTELLIGENT KEY)
1. Disconnect key switch and ignition knob switch connector.
2. Check continuity between key switch or key switch and ignition knob switch terminals 3 and 4.
OK or NG
OK >> Check the following. 15A fuse (No. 22, located in fuse and fusible link block)
Harness for open or short between key switch and fuse
Harness for open or short between BCM and key switch
NG >> Replace key switch or key switch and ignition knob switch.
3.CHECK KEY SWITCH (WITHO UT INTELLIGENT KEY)
KEY ON SW : ON
KEY ON SW : OFF
Connector
Te r m i n a l
Condition of key switch Voltage (V)
Approx.
(+) (-)
M3 37
(B/W) Ground Key is inserted in IGN
key cylinder.
Battery voltage
Key is removed from IGN
key cylinder. 0
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Terminal Condition of key switch Continuity
34 Key is inserted in IGN key cylinder. Yes
Key is removed from IGN key cylinder. No
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