Page 89 of 193

Using the telephone87
MMI componentsMMI control consoleMulti-function steering wheelTelephone handsetVoice control
Using the telephone
Applies to vehicles: with Bluetooth car telephone kit or phone pre-installation
Introduction
You can operate a mobile phone* or the handset conveniently via
the MMI system. It does not matter whether the mobile phone is
connected to the Bluetooth car telephone kit or the phone pre-
installation. The basic operation via the MMI control console is
always the same.
Many telephone functions that you are familiar with from your land
line or your mobile phone are available in your vehicle: You can
answer and end calls, place calls on hold and go back and forth
between two separate calls (switching calls). In addition, you can
access the MMI directory, the phone book on your SIM card and the
phone book on your mobile phone.
When you place or receive telephone calls the audio source is
muted automatically and the current media drive is paused. A
crossed-out loudspeaker will appear in the display when the system
is muted. After the call the audio source will return to its previous
volume.
You can set the system so that it will switch off the navigation* voice
guidance during phone calls if desired page 119.
Caution
•You must switch off the telephone system via the MMI menu
(Setup Telephone) in areas where the use of mobile telephones is
prohibited. Please observe all relevant caution notices and regula-
tions.
•Switch off the car telephone kit, the handset* page 140 and
any other mobile phones in all areas where there may be a risk of
explosion. Remember that these areas may not always be
adequately marked. Such places are filling stations, fuel and chem-
ical storage facilities or transport vehicles and other places where fumes, chemicals (e.g. from leaking propane or fuel vapours in vehi-
cles or buildings) or large quantities of dust particles (e.g. from
flour, wood or metal) could accumulate in the air. This warning also
applies to all other places where you would normally switch off your
engine.
Note
The telephone functions will depend on the mobile network service
provider and the mobile phone used. For more information, contact
your service provider.
Applies to vehicles: with Bluetooth car telephone kit or phone pre-installation
Requirements for using the
telephone
If you want to use the telephone function of your MMI system, one
of the following requirements must be met:
•A mobile phone must be connected to the Bluetooth car tele-
phone kit page 24, or
•A handset* must be connected to the Bluetooth car telephone kit
page 27, or
•A mobile phone must be connected to the phone pre-installation
page 19.
In vehicles fitted with a Bluetooth car telephone kit, the car tele-
phone must be switched on page 26.
Page 90 of 193

Using the telephone 88
Applies to vehicles: with Bluetooth car telephone kit or phone pre-installation
Activating the telephone
Important: The MMI system must be switched on
page 40.
– Press the function selector button marked . The
speller for entering the PIN code fig. 81 or telephone
numbers fig. 80, or the last telephone menu to be
opened will appear on the MMI display.
The menu that was active when you were last using the telephone
will appear on the MMI display. Call up the speller by pressing the
function selector button marked again (while the telephone is
activated).
Applies to vehicles: with Bluetooth car telephone kit or phone pre-installation
Entering the PIN/PUK code
Important: The telephone must be activated first page 26,
and the PIN/PUK symbol must appear in the status line
fig. 81.
– Press the function selector button marked . The
speller will appear on the MMI display page 43.
– Enter the PIN or PUK code via the speller. Turn the speller
to OK and press the rotary pushbutton to confirm. The
speller for entering a telephone number will appear on
the MMI display.
PIN code (Personal Identification Number)
The PIN (Personal Identification Number) consists of 4 to 8 digits
and protects your SIM card from unauthorised use.
You receive the PIN code from your mobile network service provider
together with the SIM card. If you enter the PIN code incorrectly
three times
11) in a row, the SIM card will be blocked and a message
will appear on the MMI display.
Fig. 80 Speller for the
entry of a telephone
number
TEL
TEL
11)The number of possible attempts depends on the SIM card.
Fig. 81 Entering PIN
code
A1
TEL
Page 91 of 193

Using the telephone89
MMI componentsMMI control consoleMulti-function steering wheelTelephone handsetVoice control PUK code (Personal Unblocking Key)
The 8-digit PUK code (Personal Unblocking Key) is used to unblock a
SIM card which has been blocked.
You receive the PUK code from your mobile network service provider
together with the SIM card. If you have entered the PUK code incor-
rectly ten times
11) in a row, please contact your service provider.
Note
•An emergency call (SOS) can be placed without first entering the
PIN code. In such cases you will be connected with the emergency
services number 112 page 89.
•You can also enter the PIN code via the handset* page 140 or
the mobile phone.
•You can save the PIN code in the MMI using the Autom. PIN
recognition function page 98.
•For more information on PIN settings, please refer to
page 98.
Applies to vehicles: with Bluetooth car telephone kit or phone pre-installation
Emergency calls
You can place an emergency call at all times - with or
without entering the PIN code.
Important: The MMI system page 38 and the car tele-
phone or the mobile phone* must be switched on.
Without SIM card
– Press the function selector button marked . The
speller for entering the PIN code will appear on the MMI
display .
– Press the control button for SOS fig. 82.
– Turn the rotary pushbutton and select Dial.
– Press the rotary pushbutton to start the emergency call.
With SIM card and PIN entered
– Press the function selector button marked . The
speller will appear on the MMI display.
– Enter the emergency number (e.g. 112) via the speller.
– To start the emergency call press the control button Dial,
or
–Turn the speller to OK and press the rotary pushbutton.
Emergency numbers are not the same for all countries. Please make
sure that you know the emergency number for the country you are
in.
Always follow the directions of the emergency operators when
making an emergency call and do not end the call before you are
requested to do so.
If you make an emergency call from a mobile phone with Hands-
Free Profile*, you may have to end the call from the mobile phone.
Whether or not you can end the call from the MMI depends on the
type of mobile phone used.
Fig. 82 Control button
SOS
TEL
TEL
Page 92 of 193

Using the telephone 90
WARNING
Since your telephone operates via radio waves, a connection
cannot be guaranteed under all circumstances. Do not rely solely
on your telephone when a vital communication (e.g. medical emer-
gency) is involved.
Note
You can also place an emergency call using the handset*
page 147.
Dialling a telephone number
Applies to vehicles: with Bluetooth car telephone kit or phone pre-installation
Directly via the speller
Using the speller, you can enter a telephone number
directly (as a series of numbers or as a series of letters).
Important: The telephone mode must be activated
page 26, and the speller must be displayed on the MMI
display fig. 83.
Entering a telephone number using numbers
– Enter the telephone number via the speller.
– To confirm your entry turn the speller to OK and press the
rotary pushbutton, or
– Press the control button for Dial. After the connection
has been established, the audio system will be muted.
Entering a telephone number using letters
– Enter a code, e.g. 0800 via the speller fig. 83.
– To switch to the speller for letters, turn the speller to A-Z
fig. 83 and press the rotary pushbutton. The speller
for letters will appear on the MMI display fig. 84.
– Enter a series of letters, e.g. AUDISERVICE via the speller
fig. 84.
– To confirm your entry turn the speller to OK and press the
rotary pushbutton, or
Fig. 83 Entering a tele-
phone number via the
speller for numbers
Fig. 84 Entering a tele-
phone number via the
speller for letters
A1
Page 93 of 193

Using the telephone91
MMI componentsMMI control consoleMulti-function steering wheelTelephone handsetVoice control
– Press the control button for Dial. The telephone number
entered will be dialled.
Should you have entered a telephone number incorrectly, you can
delete the telephone number you have entered into the speller by
pressing the control button .
Note
•DTMF tones can be entered directly using the speller or loaded
from the telephone numbers stored in the memory lists page 91.
•The audio source is muted automatically when you make or
receive telephone calls. The mute symbol page 42, fig. 31 will
then appear in the status line.
•If you activate the voice guidance option off (phone)* in the navi-
gation* function you will not hear any navigation cues while you are
talking on the telephone* page 119.
•If the MMI display was switched off, it will be switched on auto-
matically for the duration of the telephone call.
Applies to vehicles: with Bluetooth car telephone kit or phone pre-installation
From a list
Important: The telephone mode must be activated
page 26.
Finding and calling a telephone number from a
list
– Press the Memory control button.
– Turn the rotary pushbutton and select Numbers dialled,
Directory, Phone book, Received calls or Missed calls.
– Press the rotary pushbutton. The telephone numbers in
the selected list will appear in the MMI display.
– Turn the rotary pushbutton to the telephone number you
wish to select.
– Press the rotary pushbutton. The selected telephone
number will be entered into the speller automatically.
– To start the call, turn the speller to OK and press the
rotary pushbutton, or
– Press the control button for Dial.
Calling up the Numbers dialled list (shortcut) and
calling a number
– Press the function selector button marked . The
speller will appear on the MMI display. There will be no
phone number in the entry space of the speller.
– Press the control button for Dial. The Numbers dialled list
will appear in the MMI display.
– Turn the rotary pushbutton to the telephone number you
wish to select.
– Press the rotary pushbutton. The selected telephone
number will be entered into the speller automatically.
RETURN
Fig. 85 Selecting a
telephone number
from a list
TEL
Page 94 of 193

Using the telephone 92
– To start the call, turn the speller to OK and press the
rotary pushbutton, or
– Press the control button for Dial.
Note
•In vehicles fitted with the Bluetooth car telephone kit any Missed
calls will be indicated by the symbol page 91, fig. 85 on the
MMI display.
•The telephone functions will depend on the mobile network
service provider and the mobile phone used. For more information,
contact your service provider.
Applies to vehicles: with Bluetooth car telephone kit or phone pre-installation
Answering and ignoring telephone
calls
Important: There must be an incoming call.
Answering telephone calls
– Turn the rotary pushbutton to Answer and press to
confirm, or– Press the control button for Answer.
Ignoring telephone calls
– Turn the rotary pushbutton to Ignore and press to
confirm, or
– Press the control button for Ignore.
Depending on whether the caller is stored in the phone book and
whether the number is transmitted with the call, the name, the tele-
phone number or Unknown will appear on the MMI display.
Note
•You can answer an incoming call while you are already talking on
the phone. The active telephone call will then be placed on hold
automatically.
•The audio source is muted automatically when you make or
receive telephone calls. The mute symbol page 42, fig. 31 will
then appear in the status line.
•If you do not want to hear any navigation cues while you are on
the phone, simply switch off the route guidance page 119.
•You can also answer and ignore incoming calls using the multi-
function steering wheel page 135.
•In vehicles fitted with phone pre-installation* a call can also be
answered by pressing the talk button on the mobile phone adapter
page 161, fig. 145.
Applies to vehicles: with Bluetooth car telephone kit or phone pre-installation
Ending calls
Important: You must be talking on the phone, or the phone
must be establishing a connection.
A2
Fig. 86 Answering an
incoming call
Page 95 of 193

Using the telephone93
MMI componentsMMI control consoleMulti-function steering wheelTelephone handsetVoice control
– To end a call or stop dialling a number, press the control
button for End call.
Note
•You can also end telephone calls using the multi-function
steering wheel page 134.
•In vehicles fitted with phone pre-installation* calls can also be
ended by pressing the talk button on the mobile phone adapter
page 161, fig. 145.
Applies to vehicles: with Bluetooth car telephone kit or phone pre-installation
Storing a telephone number in the
directory
You can store a new telephone number or telephone
numbers from the call lists in the directory.
New telephone number
– Enter a telephone number via the speller page 90.
Stored telephone number
– Press the Memory control button.– Turn the rotary pushbutton and select Numbers dialled,
Phone book, Received calls or Missed calls.
– Press the rotary pushbutton. The available telephone
numbers will be listed in the MMI display.
– Turn the rotary pushbutton to the telephone number you
wish to store.
– Press the rotary pushbutton. The telephone number you
wish to store will be entered into the speller automati-
cally.
Storing an entered telephone number
– Press the Memory control button.
– Turn the rotary pushbutton to Store current number and
press to confirm.
– To make a new entry, turn the rotary pushbutton to New
entry and press to confirm, or
– To add the telephone number to an existing entry, turn
the rotary pushbutton to mark the existing entry and
press it.
– Turn the rotary pushbutton and select Surname
fig. 87.
– Press the rotary pushbutton to open the entry space
Surname. The speller will appear on the MMI display
page 43.
– Using the speller, enter the name and confirm your entry
by turning the speller to mark OK and then pressing the
rotary pushbutton. The entry space will appear in the
MMI display.
Fig. 87 Storing a tele-
phone number in the
directory
Page 96 of 193

Using the telephone 94
– To enter more data, select an entry space using the rotary
pushbutton and proceed as described above.
– To store the entered data, turn the rotary pushbutton to
Store entry and press to confirm.
Note
You can edit the directory page 80.
Applies to vehicles: with Bluetooth car telephone kit or phone pre-installation
Dialling a stored telephone number
You can dial any of the telephone numbers stored in the
call lists, phone book or MMI directory.
Important: The telephone must be switched on page 26,
and it must contain at least one stored entry.
– Press the Memory control button.
– Turn the rotary pushbutton to, for example, Phone book.
– Press the rotary pushbutton. Find entry w i l l a p p e a r i n t h e
MMI display together with a list of all stored entries
fig. 88.– Turn the rotary pushbutton to Find entry fig. 88 and
press to confirm. You can use the speller, which will
appear on the MMI display, to enter names, or
– Turn the rotary pushbutton to mark a name from the list
and press to confirm.
– To confirm your entry turn the speller to OK and press the
rotary pushbutton, or
– Press the control button for Dial.
Other settings for the Bluetooth car
telephone kit
Applies to vehicles: with Bluetooth car telephone kit
Answering and replacing further calls
Answering a further telephone call12)
If you are already talking on the phone when someone else calls, the
options Answer and Ignore will appear on the MMI display.
If you select Answer, the active call will be placed on hold and you
will receive the incoming call. If you select Ignore, the incoming call
will be declined.
Replacing a call
12)
If you already have a call on hold and are talking to a second caller
when a third call is received, the options Replace and Ignore will
appear on the MMI display.
If you select Replace, the active call will be replaced by the incoming
call. If you select Ignore, the incoming call will be declined. The call
on hold will remain in the hold queue.
Fig. 88 Searching for a
stored phone number
12)Applies to mobile phones with SIM Access Profile.