
377
50p022b
(c) Towing with sling type truck
(c) Towing with sling type truck
NOTICE
Do not tow with sling type truck, ei-
ther from the front or rear. This may
cause body damage.
50p035b
If towing is necessary, we recommend
you to have it done by your Toyota
dealer or a commercial tow truck ser-
vice.
If towing service is not available in an
emergency, your vehicle may be tempo-
rarily towed by a cable or chain se-
cured to emergency towing eyelet in-
side of front bumper. Use extreme
caution when towing vehicles.
NOTICE
Only use specified towing eyelet;
otherwise your vehicle may be dam-
aged.
Never tow a vehicle from the rear
with four wheels on the ground.
This may cause serious damage to
the transaxle.
A driver must be in the vehicle to steer
it and operate the brakes.
Towing in this manner may be done only
on hard− surfaced roads for a short dis-
tance and at low speeds. Also, the
wheels, axles, drive train, steering and
brakes must all be in good condition.
—Emergency towing

378
CAUTION
Use extreme caution when towing ve-
hicles. Avoid sudden starts or erratic
driving maneuvers which would place
excessive stress on the emergency
towing eyelet and towing cable or
chain. The eyelet and towing cable or
chain may break and cause serious
injury or damage.
NOTICE
Use only a cable or chain specifically
intended for use in towing vehicles.
Securely fasten the cable or chain to
the towing eyelet provided.
Before towing, release the parking brake
and put the hybrid transaxle in “N”. The
hybrid system must be in the “IG−ON”
mode.
In the following cases, as the front wheels
might be locked by means of the parking
lock mechanism, your vehicle cannot be
towed by another vehicle using a rope.
Have your vehicle carried with the front
wheels or all the wheels raised.
If the parking mechanism fails.
If the 12 volt battery is discharged.
CAUTION
If the hybrid system is not running,
the power assist for the brakes and
steering will not work so steering and
braking will be much harder than usu-
al.
50p046a
1. Remove the towing eyelet as shown in the illustration.
—Installing towing eyelet

379
50p047a
2. Secure the towing eyelet to the hole onthe bumper by turning it clockwise.
50p048a
3. Tighten the towing eyelet securely bya wheel nut wrench.
CAUTION
When installing the eyelet on the ve-
hicle, be sure to tighten the eyelet
securely. If the eyelet is loose, it may
come off when being towed and re-
sult in death or serious injury.
You can purchase a new key at your
Toyota dealer if you can give them the
key number and master key.
Even if you lose only one key, contact
your Toyota dealer to make a new key. If
you lose all your master keys, you cannot
make new keys; the whole hybrid vehicle
immobilizer system must be replaced.
See the suggestion given in “Keys” on
page 20.
If your keys are locked in the vehicle and
you cannot get a duplicate, many Toyota
dealers can still open the door for you,
using their special tools. If you must
break a window to get in, we suggest
breaking the smallest side window be-
cause it is the least expensive to replace.
Be extremely cautious to avoid cuts from
the glass.
If you lose your keys

382
Toyota, through the diligent research, de-
sign and use of the most advanced
technology available, helps prevent corro-
sion and provides you with the finest qual-
ity vehicle construction. Now, it is up to
you. Proper care of your Toyota can help
ensure long −term corrosion prevention.
The most common causes of corrosion
to your vehicle are:
The accumulation of road salt, dirt and
moisture in hard −to −reach areas under
the vehicle.
Chipping of paint, or undercoating
caused by minor accidents or by
stones and gravel.
Care is especially important if you live
in particular areas or operate your ve-
hicle under certain environmental condi-
tions:
Road salt or dust control chemicals will
accelerate corrosion, as will the pres-
ence of salt in the air near the sea −
coast or in areas of industrial pollution.
High humidity accelerates corrosion es-
pecially when temperatures range just
above the freezing point.
Wetness or dampness to certain parts
of your vehicle for an extended period
of time, may cause corrosion even
though other parts of the vehicle may
be dry.
High ambient temperatures can cause
corrosion to those components of the
vehicle which do not dry quickly due to
lack of proper ventilation.
The above signifies the necessity to keep
your vehicle, particularly the underside, as
clean as possible and to repair any dam-
age to paint or protective coatings as
soon as possible.
To help prevent corrosion on your
Toyota, follow these guidelines:
Wash your vehicle frequently. It is, of
course, necessary to keep your vehicle
clean by regular washing, but to prevent
corrosion, the following points should be
observed:
If you drive on salted roads in the
winter or if you live near the ocean,
you should hose off the undercarriage
at least once a month to minimize cor-
rosion.
Pay particular attention to the vehicle’s
underside and wheel housings as it is
difficult to see all the mud and dirt. It
will do more harm than good to simply
wet the mud and debris without remov-
ing. The lower edge of doors, rocker
panels and frame members have drain
holes which should not be allowed to
clog with dirt as trapped water in these
areas can cause corrosion.
Wash the underside of the vehicle thor-
oughly when winter is over.
See “Washing and waxing your Toyota” for
more tips.
Check the condition of your vehicle’s
paint and trim. If you find any chips or
scratches in the paint, touch them up im-
mediately to prevent corrosion from start-
ing. If the chips or scratches have gone
through the bare metal, have a qualified
body shop make the repair.
Protecting your Toyota from
corrosion

384
1. Rinse off loose dirt with a hose. Re-move any mud or road salt from the
underside of the vehicle or the wheel
wells.
2. Wash with a mild car −wash soap,
mixed according to the manufacturer ’s
instructions. Use a soft cotton mitt and
keep it wet by dipping it frequently into
the wash water. Do not rub hard—let
the soap and water remove the dirt.
Plastic wheel ornaments: The plastic
wheel ornaments are damaged easily by
organic substances. If any organic sub-
stances splash an ornament, be sure to
wash them off with water and check if the
ornament is damaged.
Aluminum wheels: Use only a mild soap
or neutral detergent.
Plastic bumpers: Wash carefully. Do not
scrub with abrasive cleaners. The bumper
faces are soft.
Exterior lights: Wash carefully. Do not
use organic substances or scrub them
with a hard brush. This may damage the
surfaces of the lights.
Road tar: Remove with turpentine or
cleaners that are marked safe for painted
surfaces. 3. Rinse thoroughly—dried soap can
cause streaking. In hot weather you
may need to rinse each section right
after you wash it.
4. To prevent water spots, dry the vehicle using a clean soft cotton towel. Do not
rub or press hard—you might scratch
the paint.
NOTICE
Do not use organic substances
(gasoline kerosene, benzine or
strong solvents) which may be toxic
or cause damage.
Do not scrub any part of the ve-
hicle with a hard brush, which may
cause damage.
Automatic car wash
Your vehicle may be washed in an auto-
matic car wash, but remember that the
paint can be scratched by some types of
brushes, unfiltered washing water, or the
washing process itself. Scratching reduces
paint durability and gloss, especially on
darker colors. The manager of the car
wash should be able to advise you wheth-
er the process is safe for the paint on
your vehicle.
NOTICE
To prevent damage to the antenna,
make sure to remove it before driving
through an automatic car wash.
Waxing your Toyota
Polishing and waxing is recommended
to maintain the original beauty of your
Toyota’s finish.
Apply wax once a month or if the vehicle
surface does not repel water well.
1. Always wash and dry the vehicle be- fore you begin waxing, even if you are
using a combined cleaner and wax.
2. Use a good quality polish and wax. If the finish has become extremely weath-
ered, use a car −cleaning polish, fol-
lowed by a separate wax. Carefully fol-
low the manufacturer ’s instructions and
precautions. Be sure to polish and wax
the chrome trim as well as the paint.
Exterior lights: Do not apply wax on the
surfaces of the lights. Wax may cause
damage to the lenses. If you accidentally
put wax on the light surfaces, wipe or
wash it off.

392
INSIDE THE VEHICLE
Items listed below should be checked
regularly, e.g. while performing periodic
services, cleaning the vehicle, etc.
Lights
Make sure the headlights, stop lights, tail
lights, turn signal lights, and other lights
are all working. Check headlight aim.
Service reminder indicators and warning
buzzers
Check that all service reminder indicators
and warning buzzers function properly.
Steering wheel
Be alert for changes in steering condition,
such as hard steering or strange noise.
Seats
Check that all front seat controls such as
seat adjusters, seatback recliner, etc. op-
erate smoothly and that all latches lock
securely in any position. Check that the
head restraint move up and down smooth-
ly and that the locks hold securely in any
latched position.Seat belts
Check that the seat belt system such as
buckles, retractors and anchors operate
properly and smoothly. Make sure the belt
webbing is not cut, frayed, worn or dam-
aged.
Accelerator pedal
Check the pedal for smooth operation and
uneven pedal effort or catching.
Brake pedal
Check the pedal for smooth operation and
that the pedal has the proper clearance.
Check the brake booster function.
Brakes
In a safe place, check that the brakes do
not pull to one side when applied.
Parking brake
Check that the pedal has the proper travel
and that, on a safe incline, your vehicle
is held securely with only the parking
brake applied.
OUTSIDE THE VEHICLE
Items listed below should be performed
from time to time, unless otherwise
specified.
Fluid leaks
Check underneath for leaking fuel, oil, wa-
ter or other fluid after the vehicle has
been parked for a while. If you smell fuel
fumes or notice any leak, have the cause
found and corrected immediately.
Doors and engine hood
Check that all doors and trunk operate
smoothly and all latches lock securely.
Make sure the engine hood secondary
latch secures the hood from opening when
the primary latch is released.
Tire inflation pressure
Check the pressure with a gauge ev-
ery two weeks, or at least once a
month. See page 409 for additional
information.

393
Tire surface and wheel nuts
Check the tires carefully for cuts,
damage or excessive wear. See Sec-
tion 8
−2 for additional information.
When checking the tires, make sure
no nuts are missing, and check the
nuts for looseness. Tighten them if
necessary.
Tire rotation
Rotate the tires according to the
maintenance schedule. (For sched-
uled maintenance information, please
refer to the “Scheduled Maintenance
Guide” or “Owner ’s Manual Supple-
ment”.) See page 413 for additional
information.
Be on the alert for changes in perfor-
mance, sounds, and visual tip −offs that
indicate service is needed. Some impor-
tant clues are as follows:
Engine missing, stumbling, or pinging
Appreciable loss of power
Strange engine noises
A fluid leak under the vehicle (however,
water dripping from the air conditioning
after use is normal.)
Change in exhaust sound (This may
indicate a dangerous carbon monoxide
leak. Drive with the windows open and
have the exhaust system checked im-
mediately.)
Flat −looking tire; excessive tire squeal
when cornering; uneven tire wear
Vehicle pulls to one side when driving
straight on a level road
Strange noises related to suspension
movement
Loss of brake effectiveness; spongy
feeling brake pedal; pedal almost
touches floor; vehicle pulls to one side
when braking
Coolant temperature continually higher
than normal If you notice any of these clues, take your
vehicle to your Toyota dealer as soon as
possible. It probably needs adjustment or
repair.
CAUTION
Do not continue driving with the ve-
hicle unchecked. It could result in se-
rious vehicle damage and possibly
personal injury.
Does your vehicle need
repairing?