AV-106
< ECU DIAGNOSIS >[AUDIO WITH NAVIGATION]
DISPLAY UNIT
5
(W)8
(B)RGB signal (B: blue) InputIgnition
switch
ONStart “Confirmation / Adjust-
ment Mode”, and then dis-
play color bar by
selecting“Color Spectrum
Bar” on DISPLAY DIAGNO-
SIS screen.
6
(W)GroundVertical synchronizing (VP)
signalOutputIgnition
switch
ON—
7
(B)Ground RGB synchronizing signal InputIgnition
switch
ON—
8
(B)Ground RGB ground —Ignition
switch
ON —0 V
10 Ground Shield —Ignition
switch
ON—0 V
11
(R)Ground Camera image signal InputIgnition
switch
ONAt rear view camera image
displayed
12 — Shield — — — —
17
(O)GroundCommunication signal
(DISP→CONT)OutputIgnition
switch
ONWhen adjusting display-
brightness.
18 — Shield — — — —Terminal
(Wire color)Description
ConditionReference value
(Approx.)
+ – Signal nameInput/
Output
JPNIA0223ZZ
SKIB0823E
SKIB0825E
SKIB0827E
PKIB5039J
AV
DISPLAY UNIT
AV-107
< ECU DIAGNOSIS >[AUDIO WITH NAVIGATION]
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P19
(W)GroundCommunication signal
(CONT→DISP)InputIgnition
switch
ONWhen adjusting display-
brightness.
20
(R)Ground ACC power supply InputIgnition
switch
ACC— Battery voltage
21
(LG)Ground Battery power supply InputIgnition
switch
OFF— Battery voltage
23
(B)Ground GND —Ignition
switch
ON —0 V Te r m i n a l
(Wire color)Description
ConditionReference value
(Approx.)
+ – Signal nameInput/
Output
PKIB5039J
AV-108
< SYMPTOM DIAGNOSIS >[AUDIO WITH NAVIGATION]
MULTI AV SYSTEM SYMPTOMS
SYMPTOM DIAGNOSIS
MULTI AV SYSTEM SYMPTOMS
Symptom TableINFOID:0000000001728767
RELATED TO NAVIGATION
NOTE:
Combined part of AV switch and audio unit.
RELATED TO REAR VIEW MONITOR
Symptoms Check items Possible malfunction location/Action to take
AV switch cannot be operated.
(All switches cannot be operated.)“MULTI AV” is displayed on “SELECT
SYSTEM” screen of CONSULT-III.Perform the self-diagnosis using CONSULT-III.
(AV- 4 8 , "
CONSULT - III Function (MULTI AV)")
“MULTI AV” is not displayed on “SE-
LECT SYSTEM” screen of CON-
SULT-III. NAVI control unit power supply and ground circuit
(AV- 8 0 , "
NAVI CONTROL UNIT : Diagnosis Proce-
dure")
Perform CAN diagnosis when “Please wait” is indi-
cated on the screen for approximately 120 seconds
after ignition switch ON.
AV switch cannot be operated.
(Only specified switch cannot be
operated.)CONSULT-III self-diagnosis detects
a malfunction.Perform the self-diagnosis using CONSULT-III.
(AV- 4 8 , "
CONSULT - III Function (MULTI AV)")
CONSULT-III self-diagnosis does not
detect a malfunction.Audio unit (XX-XX, "*****"
)
Map screen is not displayed.
(RGB image other than map is
normal.)–Perform the self-diagnosis using CONSULT-III.
(AV- 4 8 , "
CONSULT - III Function (MULTI AV)")
Fuel economy information display
is malfunctioning.–NAVI control unit power supply and ground circuit (Igni-
tion signal) (AV- 8 0 , "
NAVI CONTROL UNIT : Diagnosis
Procedure")
Voice guidance is not heard. – Voice guidance signal circuit
Traffic information (RDS-TMC) is
not received.Radio broadcasts are received. Audio unit (XX-XX, "*****"
)
Radio broadcasts are not received. Radio antenna (XX-XX, "*****"
)
Antenna feeder (XX-XX, "*****"
)
Symptoms Check items Possible malfunction location/Action to take
Warning message under the dis-
play is not displayed at rear view
monitor image.– Horizontal synchronizing (HP) signal circuit (AV- 8 7 ,
"Diagnosis Procedure")
Vertical synchronizing (VP) signal circuit (AV- 8 8 , "
Di-
agnosis Procedure")
RGB area (YS) signal circuit (AV- 8 6 , "
Diagnosis Pro-
cedure")
Camera image is not shown.
(Only warning message under the
display is displayed.)“REAR VIEW CAMERA” is displayed
on “SELECT SYSTEM” screen of
CONSULT-III. Camera image signal circuit (positive circuit)
(Between camera control unit and display unit)
(XX-XX, "*****"
)
Camera ON signal circuit (XX-XX, "*****"
)
Camera image signal circuit
(Between rear view camera and camera control unit)
(XX-XX, "*****"
)
“REAR VIEW CAMERA” is not dis-
played on “SELECT SYSTEM”
screen of CONSULT-III.Camera control unit power supply and ground circuit
(XX-XX, "*****"
)
Camera image is rolling. –Camera image signal circuit (negative circuit)
(Between camera control unit and display unit)
(XX-XX, "*****"
)
AV
MULTI AV SYSTEM SYMPTOMS
AV-109
< SYMPTOM DIAGNOSIS >[AUDIO WITH NAVIGATION]
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RELATED TO AUDIO
RELATED TO RGB IMAGE
RELATED TO VOICE ACTIVATED CONTROL
RELATED TO HANDS FREE PHONE
It cannot be switched to rear view
monitor.CONSULT-III self-diagnosis detects
a malfunction.Perform the self-diagnosis using CONSULT-III (MULTI
AV ) (AV- 4 8 , "CONSULT - III Function (MULTI AV)").
CONSULT-III self-diagnosis does not
detect a malfunction.NAVI control unit reverse signal circuit Symptoms Check items Possible malfunction location/Action to take
Symptom Check items Possible malfunction location / Action to take
Audio sound is not heard.No sound from all speakers Audio unit (XX-XX, "*****"
)
Sound is not heard only from the specif-
ic places (Front RH, rear RH, front LH
and rear LH).Sound signal circuit of suspect system
Symptoms Check items Possible malfunction location/Action to take
Color of RGB image is not proper.Light blue (Cyan) tintRGB signal (R: red) circuit (AV- 8 2 , "
Diagnosis Proce-
dure")
Purple (Magenta) tint and image is
rolling.RGB signal (G: green) circuit (AV- 8 3 , "
Diagnosis Proce-
dure")
Screen looks yellowish.RGB signal (B: blue) circuit (AV- 8 4 , "
Diagnosis Proce-
dure")
RGB image is too dark.
RGB image is too fuzzy.– RGB ground circuit
RGB image is not displayed.
(Nothing is displayed on the
screen.)“MULTI AV” is displayed on “SELECT
SYSTEM” screen of CONSULT-III.Perform the self-diagnosis using CONSULT-III (AV- 4 8 ,
"CONSULT - III Function (MULTI AV)").
“MULTI AV” is not displayed on “SE-
LECT SYSTEM” screen of CON-
SULT-III.NAVI control unit power supply and ground circuit (AV-
80, "NAVI CONTROL UNIT : Diagnosis Procedure")
Symptoms Check items Possible malfunction location/Action to take
The voice cannot be controlled
even if the voice control screen is
displayed.Voice sounds at “Speaker Test” and
“Voice Microphone Test” of “Confir-
mation / Adjustment Mode”.NAVI control unit (XX-XX, "*****"
)
Voice does not sound at “Speaker
Test” and “Voice Microphone Test” of
“Confirmation / Adjustment Mode”. MIC. power supply circuit (AV- 9 1 , "
Diagnosis Proce-
dure")
Shield (MIC.) circuit (AV- 9 1 , "
Diagnosis Procedure")
MIC. signal circuit (AV- 9 1 , "
Diagnosis Procedure")
The voice cannot be controlled.
(Voice control screen is not dis-
played.)TEL operation screen is displayed by
pressing and holding “ ” switch
of steering wheel switch.NAVI control unit (XX-XX, "*****"
)
TEL operation screen is not dis-
played by pressing and holding
“ ” switch of steering wheel
switch.
Other steering wheel switches are
normal.Steering switch (XX-XX, "*****"
)
“BACK”, “VOL UP”, “VOL DOWN”
and “ ” switches of steering
wheel switch are not operated.Steering switch signal B circuit XX-XX, "*****"
(XX-XX,
"*****")
All steering switches are not operat-
ed.Steering switch signal ground circuit (XX-XX, "*****"
)
AV
NORMAL OPERATING CONDITION
AV-111
< SYMPTOM DIAGNOSIS >[AUDIO WITH NAVIGATION]
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NORMAL OPERATING CONDITION
DescriptionINFOID:0000000001728768
BASIC OPERATION
NOTE:
Locations stored in the Address Book and other memory functions may be lost if the vehicle's battery is disconnected or becomes dis-
charged. Service the vehicle's battery as necessary and re-enter the information in the Address Book If this occurs.
VEHICLE ICON
Symptoms Possible cause Possible solution
No image is displayed.The brightness is at the lowest setting. Adjust the brightness of the display.
The display is turned off.
Push and hold to turn on the display.
No voice guidance is available.
The volume is too high or too low.The volume is not set correctly, or it is turned off. Adjust the volume of voice guidance.
Volume guidance is not provided for narrow streets
(roads displayed in gray).This is not a malfunction.
No map is displayed on the screen.The map DVD-ROM is not inserted, or it is inserted
upside down.Insert the map DVD-ROM correctly.
A screen other than map screen is displayed. Push “MAP”.
The screen is too dim.
The movement is slow.The temperature in the interior of the vehicle is low.Wait until the interior of the vehicle has
warmed up.
Some pixels in the display are dark-
er or brighter than others.This condition is an inherent characteristic of liquid
crystal displays.This is not a malfunction.
Some menu items cannot be se-
lected.Some menu items become unavailable while the ve-
hicle is driven.Park the vehicle in a safe location, and
then operate the navigation system.
Symptoms Possible cause Possible solution
Names of roads and locations differ
between Plan view and Birdview™.This is because the quantity of the displayed informa-
tion is reduced so that the screen does not become
too crowded. There is also a chance that names of
the roads or locations may be displayed multiple
times, and the names appearing on the screen may
be different because of a processing procedure.This is not a malfunction.
The vehicle icon is not displayed in
the correct position.The vehicle was transported after the ignition switch
was turned off, for example, by a ferry or car trans-
porter.Drive the vehicle for a while on a road
where GPS can be received.
The position and direction of the vehicle may be in-
correct depending on the driving environments and
the levels of positioning accuracy of the navigation
system.This is not a malfunction. Drive the vehicle
for a while to automatically correct the po-
sition and direction of the vehicle icon.
When the vehicle is traveling on a
new road, the vehicle icon is locat-
ed on another road nearby.Because the new road is not stored in the map data,
the system automatically places the vehicle ion on
the nearest road available. Updated road information will be included
in the next version of the map DVD-ROM.
The screen does not switch to the
night screen even after turning on
the headlights. The daytime screen was set the last time the head-
lights were turned on.Set the screen to the night screen mode
using when turning on the headlights.
The map does not scroll even when
the vehicle is moving.The current location map screen is not displayed. Push “MAP”.
The vehicle icon is not displayed. The current location map screen is not displayed. Push “MAP”.
AV-112
< SYMPTOM DIAGNOSIS >[AUDIO WITH NAVIGATION]
NORMAL OPERATING CONDITION
MAP DVD-ROM
ROUTE CALCULATION AND VISUAL GUIDANCE
The GPS indicator on the screen
remains gray.GPS signals cannot be received depending on the
vehicle location, such as in a parking garage, on a
road that has numerous tall buildings, etc.Drive on an open, straight road for a while.
GPS signals cannot be received because objects are
placed on top of the display.Remove the objects from top of the dis-
play.
A sufficient amount of GPS satellites are not avail-
able.Wait for the satellites to move locations
available for navigation system.
The location of vehicle icon is mis-
aligned from the actual position.Speed calculations based on the speed sensor may
be incorrect when using tire chains or replacing the
tires.Drive the vehicle for a while (at approxi-
mately 30 km/h (19 MPH) for about 30
minutes) to automatically correct the vehi-
cle icon position.
Contact an NISSAN / INFINITI dealer if
this does not correct the vehicle icon posi-
tion.
The map data has mistake or is incomplete (the vehi-
cle icon position is always misaligned in the same ar-
ea).Updated road information will be included
in the next version of the map DVD-ROM. Symptoms Possible cause Possible solution
Symptom Possible cause Possible solution
The message “Error” appears. Map DVD-ROM is dirty or partially damaged.Check the DVD-ROM and wipe it clean
with a soft cloth.
Replace the DVD-ROM if there is any
damage.
Symptoms Possible cause Possible solution
In the auto reroute calculation, way-
points are not included.Waypoints already passed are not included in the
auto reroute calculation.In case of going to that waypoints again,
edit the route.
Route information is not displayed.Route calculation has not yet been performed.Set the destination and perform route calcu-
lation.
The vehicle is not driven on the suggested route. Drive on the suggested route.
Route guidance is set to off. Turn on route guidance.
Route information is not provided for narrow streets
(roads displayed in gray).This is not a malfunction.
The auto reroute calculation (or de-
tour calculation) suggests the same
route as the one previously sug-
gested. Route calculation took priority conditions into con-
sideration, but the same route was calculated. This is not a malfunction.
A waypoint cannot be added.Five waypoints are already set on the route, includ-
ing ones that already passed.A maximum of 5 waypoints can be set on
the route. In case of going to 6 or more way-
points, perform route calculations multiple
times as necessary.
The suggested route is not dis-
played.Roads near the destination cannot be calculated.Reset the destination to a main or ordinary
road, and recalculate the route.
The starting point and destination are too close. Set a more distant destination.
The starting point and destination are too far away.Divide the way by selecting one or two inter-
mediate destinations, and perform route
calculations multiple times.
There are time restricted roads (by day of week, by
time) near the current vehicle location or destina-
tion.Set Use Time Restricted Roads to off.
A part of the route is not displayed.The suggested route includes narrow streets (roads
displayed in gray).This is not a malfunction.
AV-114
< SYMPTOM DIAGNOSIS >[AUDIO WITH NAVIGATION]
NORMAL OPERATING CONDITION
EXAMPLES OF CURRENT LOCATION MARK DISPLACEMENT
It calculates vehicle travel by reading travel distance and turn angle. Therefore, a mistake will occur in the cur-
rent location display if the vehicle is driven in the following manner. Perform location correction if correct loca-
tion has not been restored after driving the vehicle normally.
Rear view monitor image is not
clearFront glass of camera lens is dirty.Dip a soft cloth into water and wipe the glass
softly.
There are raindrops, snow, etc. Wipe it with a soft cloth softly.
The sunlight or the headlight of following vehicle is
shining directly to the camera lens.It returns to the original condition if the light
applied to the lens disappears. Symptoms Possible cause Possible solution
SEL698V
AV-116
< SYMPTOM DIAGNOSIS >[AUDIO WITH NAVIGATION]
NORMAL OPERATING CONDITION
PlaceIn a parking lotMatching may place the vehicle
mark on a nearby road when driving
in a parking lot, or other locations
where there are no roads on the
map. The vehicle mark may have
deviated from the correct location
when the vehicle returns to the road.
Direction errors accumulate, and the
vehicle mark may deviate from the
correct location when driving in cir-
cle or turning the steering wheel re-
peatedly.
Perform location correction and, if
necessary, direction correction if the
correct location has not been re-
stored after traveling about 10 km/h
(6 MPH). TurntableThe navigation system cannot re-
ceive the signal from the gyroscope
(angular speed sensor) when the ig-
nition switch is OFF. Therefore, the
displayed direction may be incorrect
and the correct road may not be eas-
ily returned to after rotating the vehi-
cle on a turntable with the ignition
OFF.
Slippery roadsOn snow, wet roads, gravel, or other
roads where tires may slip easily, ac-
cumulated mileage errors may
cause the vehicle mark to deviate
from the correct road.
SlopesAn error in the turning angle will oc-
cur, and the vehicle mark may devi-
ate from the road when parking in
sloped garages, when traveling on
banked roads, or in other cases
where the vehicle turns when tilted.
Map dataRoads not displayed on the map screen
Map matching does not function cor-
rectly and matches the location to a
nearby road when driving on new
roads or other roads not displayed
on the map screen. The vehicle
mark may deviate from the correct
road when the vehicle returns to a
road which is on the map.
Different road pattern
(Changed due to repair)
Map matching does not function cor-
rectly and matches the location to a
nearby road if the road pattern
stored in the map data and the actu-
al road pattern are different. The ve-
hicle mark may deviate from the
correct road. Cause (condition) Driving condition Remarks (correction, etc.)
SEL709V
SEL710V
SEL699V
ELK0201D