308 Controls in detail
Loading
Press and hold button2 for each side
until the third-row seats are fully fold-
ed.
If a third-row seat is not engaged properly,
for example, the message
3rd row of
seats, Right not locked
appears in the
multifunction display (
page 157).
Press and hold button2 again, until
the message disappears.Expanding cargo compartment fully
Folding second-row seats
Push in the head restraints of the
second-row seats all the way
(
page 137).
Warning!G
Folded second-row seats are intended to
serve as a cargo compartment expansion in
conjunction with folded third-row seats only.
Do not fold the second-row seats and allow
third-row seat occupants to use folded sec-
ond-row seats as a footrest while driving.
Third-row seat occupants must, like all vehi-
cle occupants, keep both feet on the floor in
front of their seat. Otherwise, occupants
could slide under their seat belt in a colli-
sion. If occupants slide under the belt, it
would apply force at the abdomen or neck.
That could cause serious or even fatal inju-
ries. Do not fold the second-row seats and
allow third-row seat occupants to use folded
second-row seats as a table while driving.
Objects placed on folded second-row seats
may come loose during braking, vehicle ma-
neuvers, or an accident and be thrown
around the vehicle interior. Objects thrown
around the vehicle interior may cause an ac-
cident and/or serious personal injury.
!When the second-row seats are folded for-
ward, the front seats may not be moved to the re-
armost position. Otherwise you could damage
the front and second-row seats.
310 Controls in detail
Loading
Folding third-row seats, electrically
There are several ways to fold the third-row
seats.
Two buttons are located on the right side
trim of the third-row seats.
Example, button for the left third-row seat
1Button for returning third-row seats to
upright position
2Button for folding the third-row seatsTwo buttons are located on the
passenger-side in the cargo compartment
Example, button for the right third-row seat
1Button for returning third-row seats to
upright position
2Button for folding the third-row seats
Push in the head restraints of the
third-row seats all the way
(
page 137).
Remove cargo compartment cover
blind (
page 312).
Press and hold button2 for each side
until the third-row seats are fully fold-
ed.
The cargo compartment is fully extend-
ed.
If a third-row seat is not engaged properly,
for example, the message
3rd row of
seats, right not locked
appears in the
multifunction display (
page 157).
Press and hold button2 again, until
the message disappears.
iUse the left button, indicated byL, to fold
down the left third-row seat.
Use the right button, indicated byR, to fold down
the right third-row seat.
iIt is only possible to fold the third-row seats
down when the rear right door is open.
iIt is only possible to fold the third-row seats
down when the tailgate is open.
330 Controls in detail
Useful features
Please contact an authorized
Mercedes-Benz Light Truck Center for
information on features available for your
mobile phone of choice.
The cradle is located in the front center
armrest.
Open telephone tray (page 318).
Inserting mobile phone in mobile phone
cradle
Once the mobile phone has been inserted
in the mobile phone cradle, you have to
use the hands-free device to respond dur-
ing phone calls.
If applicable, remove the cover for the
external antenna connection from the
back of the mobile phone and store it in
a s a f e p l a c e . B e s u r e t o c o m p l y w i t h t h e
mobile phone’s operating instructions
as well.
Example illustration
1Insert the mobile phone
2Connector contact
3Mobile phone cradle
Slide the lower end of the mobile phone
into connector contact2 on
cradle3.
Push the top of the mobile phone in di-
rection of arrow1, until the lug on the
mobile phone release button engages.
The mobile phone is connected to the
network via the external antenna.The mobile phone is linked to the
hands-free device and the multifunc-
tion steering wheel.
The battery is charged depending on its
charge status and the position of the
SmartKey in the starter switch. The
charge procedure will be indicated in
the mobile phone’s display.
You can place or receive phone calls. You
can control other functions of the mobile
phone via the control system
(
page 189), the Voice Control System*
(see separate operating instructions), or
the COMAND system (see separate oper-
ating instructions).
!Do not try to remove the mobile phone along
with the cradle. You could otherwise damage the
mobile phone cradle.iWhen you take the SmartKey or SmartKey
with KEYLESS-GO* out of the starter switch, the
mobile phone remains switched on for approxi-
mately 10 minutes. If you place or receive a call
during this time, the mobile phone switches off
10 minutes after the call has been completed.
333 Controls in detail
Useful features
System self-check
Initially, after switching on the ignition,
malfunctions are detected and indicated
(the indicator lamps in the SOS button, the
Roadside Assistance button• and the
Information button¡ stay on longer
than 10 seconds or do not come on).
The message
Tele Aid – inoperative
appears in the multifunction display.
iWhen a Tele Aid call has been initiated, the
COMAND system audio is muted and the select-
ed mode (radio, CD etc.) pauses. The optional
cellular phone (if installed) inserted in cradle
switches off. If you must use this phone, we rec-
ommend that you use it only with the vehicle at a
standstill in a safe location. Remove the phone
from the cradle and place the call. The naviga-
tion* system (if engaged) will continue to run.
The display in the instrument cluster is available
for use, and spoken commands are only avail-
able by pressing the RPT button on the COMAND
system. A pop-up window will appear in the
COMAND system display to indicate that a Tele
Aid call is in progress. After the TeleAid call has
ended, the optional cellular phone inserted in the
cradle switches on again. A PIN entry might be
necessary.Warning!G
If the indicator lamps on the SOS button, on
the Roadside Assistance button, and/or on
the Information button remain illuminated
continuously in red and/or the message
Tele Aid – inoperative is displayed in
the multifunction display after the system
self-check, a malfunction in the system has
been detected.
If a malfunction is indicated as outlined
above, the system may not operate as
expected. Have the system checked at the
nearest Mercedes-Benz Light Truck Center
as soon as possible.
334 Controls in detail
Useful features
Emergency calls
An emergency call is initiated automatical-
ly following an accident in which the emer-
gency tensioning devices (ETDs) or
air bags deploy.
An emergency call can also be initiated
manually by opening the cover next to the
interior rear view mirror labeled SOS, then
briefly pressing the button located under
the cover. See (
page 335) for
instructions on initiating an emergency call
manually.Once the emergency call is in progress, the
indicator lamp on the SOS button will
begin to flash. The message
Connecting call appears in the multifunc-
tion display. When the connection is estab-
lished, the message
Call connected
appears in the multifunction display. All in-
formation relevant to the emergency, such
as the location of the vehicle (determined
by the GPS satellite location system), vehi-
cle model, identification number and color
are generated.
A voice connection between the Response
Center and the occupants of the vehicle
will be established automatically soon af-
ter the emergency call has been initiated.
The Response Center will attempt to
determine more precisely the nature of the
accident provided they can speak to an
occupant of the vehicle.The Tele Aid system is available if
it has been activated and is operation-
al. Activation requires a subscription
for monitoring services, connection
and cellular air time
vehicle battery power is available
the relevant cellular phone network
and GPS signals are available and pass
the information on to the Response
Center
iLocation of the vehicle on a map is only pos-
sible if the vehicle is able to receive signals from
the GPS satellite network and pass the informa-
tion on to the Response Center.
335 Controls in detail
Useful features
Initiating an emergency call manually
1Cover
2SOS button
Briefly press on cover1.
The cover opens.
Press SOS button2 briefly.
The indicator lamp in SOS button2
will flash until the emergency call is
concluded.
Wait for a voice connection to the
Response Center.
Close cover1 after the emergency
call is concluded.
Warning!G
If the indicator lamp in the SOS button is
flashing continuously and there was no
voice connection to the Response Center
established, then the Tele Aid system could
not initiate an emergency call (e.g. the rele-
vant cellular phone network is not available).
The message
Call failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be sum-
moned by other means.
Warning!G
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe loca-
tion. The Response Center will automatically
contact local emergency officials with the
vehicle’s approximate location if they re-
ceive an automatic SOS signal and cannot
make voice contact with the vehicle occu-
pants.
336 Controls in detail
Useful features
Roadside Assistance button•
The Roadside Assistance button• is
located below the center armrest cover.
1Roadside Assistance button•
Open the storage tray (page 319).
Press and hold button1 (for longer
than 2 seconds).
A call to a Mercedes-Benz Roadside
Assistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message
Connecting call will appear in the
multifunction display.When the connection is established, the
message
Call connected appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular
and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established.
Describe the nature of the need for as-
sistance.The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest
Mercedes-Benz Light Truck Center. For
services such as labor and/or towing,
charges may apply. Refer to the Roadside
Assistance Manual for more information.
The following is only available in the USA:
Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.
iWhile the call is connected you can change
to the navigation menu by pressing the NAV
button on the COMAND system unit.
337 Controls in detail
Useful features
Information button¡
The Information button¡ is located
below the center armrest cover.
1Information button¡
Open the storage tray (page 318).
Press and hold button1 (for longer
than 2 seconds).
A call to the Customer Assistance
Center will be initiated. The button will
flash while the call is in progress. The
message
Connecting call will appear
in the multifunction display.When the connection is established, the
message
Call connected appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. Information regarding the operation
of your vehicle, the nearest
Mercedes-Benz Light Truck Center or
Mercedes-Benz USA products and servic-
es is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).iThe indicator lamp on the Roadside
Assistance button• remains illuminated in
red for approximately 10 seconds during the
system self-check after switching on the ignition
(together with the SOS button and the Informa-
tion button¡).
See system self-check (
page 333) if the indi-
cator lamp does not come on in red or stays on
longer than approximately 10 seconds.
If the indicator lamp on the Roadside Assistance
button• is flashing continuously and there
was no voice connection to the Response Center
established, then the Tele Aid system could not
initiate a Roadside Assistance call (e.g. the rele-
vant cellular phone network was not available).
The message
Call failed appears in the mul-
tifunction display.
Roadside Assistance calls can be terminated us-
ing thet button on the multifunction steer-
ing wheel or the END Button on the COMAND
system.
iWhile the call is connected, you can change
to the navigation menu by pressing the NAV
button on the COMAND system.