338 Controls in detail
Useful features
Call priority
If other service calls such as a Roadside
Assistance call or Information call are
active, an Emergency call is still possible.
In this case, the Emergency call will take
priority and override all other active calls.Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and pull the
tailgate recessed handle for minimum
of 20 seconds until the SOS button is
flashing.
The message
Connecting call ap-
pears in the multifunction display.
iThe indicator lamp in the Information
button¡ remains illuminated in red for
approximately 10 seconds during the system
self-check after switching on the ignition (togeth-
er with the SOS button and the Roadside
Assistance button•).
See system self-check (
page 333) if the indi-
cator lamp does not come on in red or stays on
longer than approximately 10 seconds.
If the indicator lamp in the Information
button¡ is flashing continuously and there
was no voice connection to the Response Center
established, then the Tele Aid system could not
initiate an Information call (e.g. the relevant cel-
lular phone network is not available). The mes-
sage
Call failed appears in the multifunction
display.
Information calls can be terminated using
thet button on the multifunction steering
wheel or the END button on the COMAND sys-
tem.
!If the indicator lamps do not start flashing
after pressing one of the buttons or remain illu-
minated (in red) at any time, the Tele Aid system
has detected a malfunction or the service is not
currently active, and may not initiate a call. Visit
your authorized Mercedes-Benz Light Truck
Center and have the system checked or contact
the Response Center at 1-800-756-9018 (in the
USA) or 1-888-923-8367 (in Canada) as soon as
possible.
iThe indicator lamp in the respective button
flashes until the call is concluded. Emergency
calls can only be terminated by a Response
Center or Customer Assistance Center repre-
sentative, whereas Roadside Assistance and
Information calls can also be terminated by
pressing buttont on the multifunction
steering wheel or using the END button on the
COMAND system.
!If the indicator lamp continues to flash or
the system does not reset, contact the Response
Center at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or Mercedes-Benz
Customer Assistance at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Customer
Service at 1-800-387-0100 in Canada.
339 Controls in detail
Useful features
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
The Response Center will then unlock your
vehicle with the remote door unlocking
feature.Stolen Vehicle Recovery services
In the event your vehicle was stolen:
Report the incident to the police.
The police will issue a numbered
incident report.
Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is
located, the Response Center will
contact the local law enforcement and
you. The vehicle’s location will only be
provided to law enforcement.
Garage door opener
The integrated remote control is capable of
operating up to three separately controlled
devices. It provides a convenient way to re-
place up to three hand-held remote con-
trols used to operate devices such as
garage door openers, gate openers, or oth-
er devices compatible with HomeLink
® or
some other systems.
Before the integrated remote control can
be used, it must be programmed to the ga-
rage door opener, gate operator or other
device you wish to operate. See the follow-
ing instructions for programming informa-
tion.iThe remote door unlock feature is available
if the relevant cellular phone network is avail-
able.
The SOS button will flash and the message
Connecting call will appear in the multifunc-
tion display to indicate receipt of the door unlock
command.
Once the vehicle is unlocked, a Response Center
specialist may attempt to establish voice contact
with the vehicle occupants.
If the tailgate recessed handle was pulled for
more than 20 seconds before door unlock autho-
rization was received by the Response Center,
you must wait 15 minutes before pulling the tail-
gate recessed handle again.
iWhen the anti-theft alarm stays on for more
than 30 seconds, a call is initiated automatically
to the Response Center. See anti-theft alarm
system (
page 111).
345 Controls in detail
Useful features
Compass
Calling up the compass
Press buttonè orÿ repeatedly
until the off-road menu appears in the
multifunction display.
The compass displays the direction
into which the vehicle is currently trav-
eling:
N, NE, E, SE, S, SW, W, or NW.To make sure the display is correct, the
compass must be set to the proper geo-
graphic zone (
page 181). It may also be
necessary to calibrate the compass
(
page 182).
Infrared reflecting windshield*
1Infrared transparent areas
Your vehicle is equipped with infrared re-
flecting glass, which reduces the amount
of radiated heat entering the vehicle interi-
or through the windows.
The infrared reflecting glass also prevents
the transmission of signals through the
glass by in-vehicle electronic devices, e.g.
electronic toll collection devices.
To allow the use of these devices in the
vehicle, three infrared transparent
areas1 are placed in the windshield.
iThe presence of buildings, bridges, power
lines and large antenna masts can influence the
displayed values. Metallic or magnetic objects in
or on the vehicle can influence the accuracy of
the compass.
iIf the compass is not calibrated or its
function is impaired by outside influences, the
message
Compass - - - appears in the
multifunction display.
351 Operation
Driving instructions
To help prevent brake disk corrosion after
driving on wet road surfaces (particularly
salted roads), it is advisable to brake the
vehicle with considerable force prior to
parking. The heat generated serves to dry
the brakes.
If your brake system is normally only sub-
jected to moderate loads, you should occa-
sionally test the effectiveness of the
brakes by applying above-normal braking
pressure at higher speeds. This will also
enhance the grip of the brake pads.
Refer to the description of the Brake Assist
System (BAS) (
page 105).Brake pad wear or a leak in the system may
be the reason for low brake fluid in the
reservoir.
The brake fluid level in the reservoir may
be too low if the brake warning lamp in the
instrument cluster comes on and an
acoustic warning sounds although the
parking brake is released (
page 437).
Observe additional messages in the multi-
function display that may appear
(
page 472).
Have the brake system inspected
immediately. Contact an authorized
Mercedes-Benz Light Truck Center.
All checks and service work on the brake
system should be carried out by qualified
technicians only. Contact an authorized
Mercedes-Benz Light Truck Center.
Only install brake pads and brake fluid
recommended by Mercedes-Benz.
After hard braking, it is advisable to drive
on for some time, rather than immediately
park, so that the air stream will cool down
the brakes faster.
Warning!G
Make sure not to endanger any other road
users when carrying out these braking
maneuvers.
Warning!G
If other than recommended brake pads are
installed, or other than recommended brake
fluid is used, the braking properties of the
vehicle can be degraded to an extent that
safe braking is substantially impaired. This
could result in an accident.
!When driving down long and steep grades,
relieve the load on the brakes by shifting into a
lower gear to use the engine’s braking power.
This helps prevent overheating of the brakes and
reduces brake pad wear.
When using the engine’s braking power, a drive
wheel may not spin for an extended period of
time, e.g. on slippery road surfaces. This may
cause serious damage to the drivetrain which is
not covered by the Mercedes-Benz Limited
Warranty.
359 Operation
Driving instructions
Checklist before off-road driving
Engine oil level
Check the engine oil level with the oil
dipstick (
page 381).
Only with a proper oil level can the
vehicle obtain a trouble-free oil supply,
even on steep gradients.Tires
Check the tread depth and maintain
specified tire inflation pressure
(a placard with the recommended tire
inflation pressures is located on the
driver’s door B-pillar (
page 389)).
Check tires for possible damage and
remove foreign objects.
Replace missing valve caps.
Rims
Dented or bent rims can cause tire in-
flation pressure loss and damage the
tire beads. For this reason, check and,
if necessary, change rims before driv-
ing off-road.
Vehicle tool kit
Check if the vehicle jack (page 497)
is functional.
In all cases take the vehicle tool kit, a
strong tow rope, a shovel and a small
plank (to put under the vehicle jack on
sandy soil) with you.
In sandy soil, drive at a steady speed as al-
lowed by conditions. This helps overcome
the vehicle rolling resistance and reduces
the likelihood of the vehicle sinking into the
ground.
Do not initiate jumps with the vehicle. It
interrupts the forward momentum of the
vehicle.
Always drive onto slopes with the engine
running and the vehicle in gear.
Do not shift automatic transmission to
positionN.
Warning!G
Do not reduce the tire inflation pressure
before driving through sand. However, if you
do so, remember to correct the tire inflation
pressure (
page 396) before continuing
your trip. Driving with reduced tire inflation
pressure increases the risk of losing control
of the vehicle and rolling over.
!If the engine oil level warning lamp
(
page 476) comes on while driving, stop the
vehicle in a safe location or as soon at is safe to
do so. Check the engine oil level (
page 381).
The engine oil level warnings should not be
ignored. Extended driving with the symbol
displayed could result in serious engine damage
that is not covered by the Mercedes-Benz
Limited Warranty.
397 Operation
Tires and wheels
Install the valve cap.
Repeat this procedure for each tire.Run Flat Indicator (Canada only)
While the vehicle is being driven, the Run
Flat Indicator monitors the set tire inflation
pressures by evaluating each wheel’s rota-
tional speed. This allows the system to de-
tect a significant loss of pressure in a tire.
If a wheel’s rotational speed changes due
to falling tire inflation pressure, you will
see a corresponding warning message in
the multifunction display.
The Run Flat Indicator may function in a
restricted manner or with a delay
if snow chains are mounted to the
vehicle
in presence of ice and snow
if you are driving on a loose surface
(e.g. sand or gravel)
if you are driving in a very sporty man-
ner (involving rapid acceleration or high
speeds in curves)
iIf you have overfilled the tire, release tire in-
flation pressure by pushing the metal stem of the
valve with e.g. a tip of a pen. Then recheck the
tire inflation pressure with the tire gauge.Warning!G
When the multifunction display shows the
message
Tire pressure Check tires,
one or more of your tires is significantly un-
derinflated. You should stop and check your
tires as soon as possible, and inflate them to
the proper tire inflation pressure as indicat-
ed on the vehicle’s Tire and Loading
Information placard or, if available, on the
tire inflation pressure label. Driving on a sig-
nificantly under-inflated tire causes the tire
to overheat and can lead to tire failure. Un-
derinflation also reduces fuel efficiency and
tire tread life, and may affect the vehicle’s
handling and stopping ability. Each tire, in-
cluding the spare, should be checked
monthly when cold and set to the recom-
mended tire inflation pressure as specified
on the Tire and Loading Information placard
on the driver’s door B-pillar (
page 389) or,
if available, on the tire inflation pressure la-
bel located on the inside of the fuel filler flap
(
page 375).
398 Operation
Tires and wheels
Reactivating the Run Flat Indicator
The tire inflation pressure monitor must be
reactivated in the following situations:
If you have changed the tire inflation
pressure
If you have replaced the wheels or tires
If you have installed new wheels or
tires
Using the Tire and Loading Information
placard on the driver’s door B-pillar or,
if available, the tire inflation pressure
label on the inside of the fuel filler flap,
make sure the tire inflation pressure of
all four tires is correct.
Switch on the ignition (page 42).
Make sure the standard display menu
appears in the multifunction display
(
page 157).
Press buttonk orj repeatedly
until the following message appears in
the multifunction display:
Press the reset button on the instru-
ment cluster (
page 155).
The following message will appear in
the multifunction display:
Restart
Run Flat Indicator?
Yes
Cancel
Warning!G
The Run Flat Indicator does not provide a
warning for wrongly selected tire inflation
pressures. Always adjust tire inflation pres-
sure according to the Tire and Loading
Information placard on the driver’s door
B-pillar (
page 389) or, if available, on the
tire inflation pressure label located on the
inside of the fuel filler flap (
page 375).
The Run Flat Indicator does not replace
regular checks of the tire inflation pressures
since a gradual pressure loss in more than
one tire cannot be detected by the Run Flat
Indicator.
The Run Flat Indicator is not able to issue a
warning due to a sudden dramatic loss of
tire inflation pressure (e.g. tire blowout
caused by a foreign object). In this case
bring the vehicle to a halt by carefully apply-
ing the brakes and avoiding abrupt steering
maneuvers.
Warning!G
The Run Flat Indicator can only warn you in
a reliable manner if you have set the correct
tire inflation pressures for each tire.
If an incorrect tire inflation pressure was set,
the system will monitor the pressure ac-
cording to the incorrect value.
399 Operation
Tires and wheels
If you wish to confirm activation:
Press buttonæ.
The following message will appear in
the multifunction display:
Run Flat Indicator
restarted
After a certain “learning phase”, the Run
Flat Indicator checks the set pressure val-
ues for all four tires.
If you wish to cancel activation:
Press buttonç.
or
Wait until the message
Restart
Run Flat Indicator?
Yes
Cancel
disappears.Checking tire pressure electronically
with the Tire Pressure Monitoring
System (TPMS), (USA only)
The TPMS only functions on wheels that
are equipped with the proper electronic
sensors. It monitors the tire inflation pres-
sure, as selected by the driver, in all four
tires. A warning is issued to alert you to a
decrease in pressure in one or more of the
tires.
iThe Tire Pressure Monitoring System
(TPMS) is equipped with a combination low tire
pressure/TPMS malfunction telltale in the
instrument cluster (
page 27). Depending on
how the telltale illuminates, it indicates a low tire
pressure condition or a malfunction in the TPMS
system itself:
If the telltale illuminates continuously,
one or more of your tires is significantly
underinflated. There is no malfunction in the
TPMS.
If the telltale flashes for 60 seconds and
then stays illuminated, the TPMS system
itself is not operating properly.
iThis device complies with Part 15 of the
FCC Rules. Operation is subject to the following
two conditions:
(1) This device may not cause harmful interfer-
ence, and
(2) this device must accept any interference
received, including interference that may
cause undesired operation.
Any unauthorized modification to this device
could void the user’s authority to operate the
equipment.