2007 INFINITI QX56 door lock

SQUEAK AND RATTLE TROUBLE DIAGNOSIS
GW-5
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SQUEAK AND RATTLE TROUBLE DIAGNOSIS
Work FlowINFOID:0000000003533019
CUSTOMER INTERVIEW
Interview the customer if possible, to determine the conditions that exist when the noise occurs. Use the Diag-
nostic Worksheet during the interview to document the facts and conditions when the noise occurs and any
customer's comments; refer to GW-9, "
Diagnostic Worksheet". This information is necessary to duplicate the
conditions that exist when the noise occurs.
• The customer may not be able to provide a detailed description or the location of the noise. Attempt to obtain
all the facts and conditions that exist when the noise occurs (or does not occur).
• If there is more than one noise in the vehicle, be sure to diagnose and repair the noise that the customer is
concerned about. This can be accomplished by test driving the vehicle with the customer.
• After identifying the type of noise, isolate the noise in terms of its characteristics. The noise characteristics
are provided so the customer, service adviser and technician are all speaking the same language when
defining the noise.
• Squeak —(Like tennis shoes on a clean floor)
Squeak characteristics include the light contact/fast movement/brought on by road conditions/hard surfaces
= higher pitch noise/softer surfaces = lower pitch noises/edge to surface = chirping.
• Creak—(Like walking on an old wooden floor)
Creak characteristics include firm contact/slow movement/twisting with a rotational movement/pitch depen-
dent on materials/often brought on by activity.
• Rattle—(Like shaking a baby rattle)
Rattle characteristics include the fast repeated contact/vibration or similar movement/loose parts/missing
clip or fastener/incorrect clearance.
• Knock —(Like a knock on a door)
Knock characteristics include hollow sounding/sometimes repeating/often brought on by driver action.
• Tick—(Like a clock second hand)
Tick characteristics include gentle contacting of light materials/loose components/can be caused by driver
action or road conditions.
• Thump—(Heavy, muffled knock noise)
Thump characteristics include softer knock/dead sound often brought on by activity.
• Buzz—(Like a bumble bee)
Buzz characteristics include high frequency rattle/firm contact.
• Often the degree of acceptable noise level will vary depending upon the person. A noise that you may judge
as acceptable may be very irritating to the customer.
• Weather conditions, especially humidity and temperature, may have a great effect on noise level.
DUPLICATE THE NOISE AND TEST DRIVE
If possible, drive the vehicle with the customer until the noise is duplicated. Note any additional information on
the Diagnostic Worksheet regarding the conditions or location of the noise. This information can be used to
duplicate the same conditions when you confirm the repair.
SBT842

GW-6
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SQUEAK AND RATTLE TROUBLE DIAGNOSIS
If the noise can be duplicated easily during the test drive, to help identify the source of the noise, try to dupli-
cate the noise with the vehicle stopped by doing one or all of the following:
1) Close a door.
2) Tap or push/pull around the area where the noise appears to be coming from.
3) Rev the engine.
4) Use a floor jack to recreate vehicle “twist”.
5) At idle, apply engine load (electrical load, half-clutch on M/T model, drive position on A/T model).
6) Raise the vehicle on a hoist and hit a tire with a rubber hammer.
• Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs.
• If it is difficult to duplicate the noise, drive the vehicle slowly on an undulating or rough road to stress the
vehicle body.
CHECK RELATED SERVICE BULLETINS
After verifying the customer concern or symptom, check ASIST for Technical Service Bulletins (TSBs) related
to that concern or symptom.
If a TSB relates to the symptom, follow the procedure to repair the noise.
LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE
1. Narrow down the noise to a general area.To help pinpoint the source of the noise, use a listening tool
(Chassis Ear: J-39570, Engine Ear: J-39565 and mechanic's stethoscope).
2. Narrow down the noise to a more specific area and identify the cause of the noise by:
• removing the components in the area that you suspect the noise is coming from.
Do not use too much force when removing clips and fasteners, otherwise clips and fasteners can be broken
or lost during the repair, resulting in the creation of new noise.
• tapping or pushing/pulling the component that you suspect is causing the noise.
Do not tap or push/pull the component with excessive force, otherwise the noise will be eliminated only tem-
porarily.
• feeling for a vibration with your hand by touching the component(s) that you suspect is (are) causing the
noise.
• placing a piece of paper between components that you suspect are causing the noise.
• looking for loose components and contact marks.
Refer to GW-7, "
Generic Squeak and Rattle Troubleshooting".
REPAIR THE CAUSE
• If the cause is a loose component, tighten the component securely.
• If the cause is insufficient clearance between components:
- separate components by repositioning or loosening and retightening the component, if possible.
- insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape or urethane
tape. A NISSAN Squeak and Rattle Kit (J-43980) is available through your authorized NISSAN Parts Depart-
ment.
CAUTION:
Do not use excessive force as many components are constructed of plastic and may be damaged.
Always check with the Parts Department for the latest parts information.
The following materials are contained in the NISSAN Squeak and Rattle Kit (J-43980). Each item can be
ordered separately as needed.
URETHANE PADS [1.5 mm (0.059 in) thick]
Insulates connectors, harness, etc.
76268-9E005: 100×135 mm (3.94×5.31 in)/76884-71L01: 60×85 mm (2.36×3.35 in)/76884-71L02: 15×25
mm (0.59×0.98 in)
INSULATOR (Foam blocks)
Insulates components from contact. Can be used to fill space behind a panel.
73982-9E000: 45 mm (1.77 in) thick, 50×50 mm (1.97×1.97 in)/73982-50Y00: 10 mm (0.39 in) thick,
50×50 mm (1.97×1.97 in)
INSULATOR (Light foam block)
80845-71L00: 30 mm (1.18 in) thick, 30×50 mm (1.18×1.97 in)
FELT CLOTH TAPE
Used to insulate where movement does not occur. Ideal for instrument panel applications.
68370-4B000: 15×25 mm (0.59×0.98 in) pad/68239-13E00: 5 mm (0.20 in) wide tape roll. The following mate-
rials not found in the kit can also be used to repair squeaks and rattles.
UHMW (TEFLON) TAPE
Insulates where slight movement is present. Ideal for instrument panel applications.

SQUEAK AND RATTLE TROUBLE DIAGNOSIS
GW-7
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SILICONE GREASE
Used instead of UHMW tape that will be visible or not fit.
Note: Will only last a few months.
SILICONE SPRAY
Use when grease cannot be applied.
DUCT TAPE
Use to eliminate movement.
CONFIRM THE REPAIR
Confirm that the cause of a noise is repaired by test driving the vehicle. Operate the vehicle under the same
conditions as when the noise originally occurred. Refer to the notes on the Diagnostic Worksheet.
Generic Squeak and Rattle TroubleshootingINFOID:0000000003533020
Refer to Table of Contents for specific component removal and installation information.
INSTRUMENT PANEL
Most incidents are caused by contact and movement between:
1. The cluster lid A and instrument panel
2. Acrylic lens and combination meter housing
3. Instrument panel to front pillar garnish
4. Instrument panel to windshield
5. Instrument panel mounting pins
6. Wiring harnesses behind the combination meter
7. A/C defroster duct and duct joint
These incidents can usually be located by tapping or moving the components to duplicate the noise or by
pressing on the components while driving to stop the noise. Most of these incidents can be repaired by apply-
ing felt cloth tape or silicone spray (in hard to reach areas). Urethane pads can be used to insulate wiring har-
ness.
CAUTION:
Do not use silicone spray to isolate a squeak or rattle. If you saturate the area with silicone, you will
not be able to recheck the repair.
CENTER CONSOLE
Components to pay attention to include:
1. Shifter assembly cover to finisher
2. A/C control unit and cluster lid C
3. Wiring harnesses behind audio and A/C control unit
The instrument panel repair and isolation procedures also apply to the center console.
DOORS
Pay attention to the:
1. Finisher and inner panel making a slapping noise
2. Inside handle escutcheon to door finisher
3. Wiring harnesses tapping
4. Door striker out of alignment causing a popping noise on starts and stops
Tapping or moving the components or pressing on them while driving to duplicate the conditions can isolate
many of these incidents. You can usually insulate the areas with felt cloth tape or insulator foam blocks from
the NISSAN Squeak and Rattle Kit (J-43980) to repair the noise.
TRUNK
Trunk noises are often caused by a loose jack or loose items put into the trunk by the owner.
In addition look for:
1. Trunk lid bumpers out of adjustment
2. Trunk lid striker out of adjustment
3. The trunk lid torsion bars knocking together
4. A loose license plate or bracket

POWER WINDOW SYSTEM
GW-15
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POWER WINDOW SYSTEM
Component Parts and Harness Connector LocationINFOID:0000000003533024
System DescriptionINFOID:0000000003533025
Power is supplied at all time
• from 50A fusible link (letter f, located in the fuse and fusible link box)
• to BCM terminal 70
• through BCM terminal 69
• to main power window and door lock/unlock switch terminal 19
• to power window and door lock/unlock switch RH terminal 10.
With ignition switch in ON or START position, power is supplied
• through 10A fuse (No. 59, located in the fuse and relay box)
• to BCM terminal 38
• through BCM terminal 68
• to main power window and door lock/unlock switch terminal 10.
• to rear power vent window relays (OPEN and CLOSE) terminal 1.
With ignition switch in ON or START position, ground is supplied
• to BCM terminal 67
1. A. Steering column
B. BCM M18, M19, M20 (view with
instrument panel removed)2. A. Main power window and door
lock/unlock switch D7, D8
Power window and door lock/unlock
switch RH D105
B. Front door switch LH B8, RH B108
C. Front power window motor LH D9,
RH D104
D. Front door lock actuator LH (key
cylinder switch) D143. A. Rear power window switch LH
D203, RH D303
B. Rear power window motor LH
D204, RH D304
4. A. Rear power vent window relay
(CLOSE) M89
B. Rear power vent window relay
(OPEN) M875. Rear power vent window switch
R1036. A. Rear power vent window motor
LH B52, RH B150
B. Condenser-3 B119
Condenser-4 B120
LIIA2715E

GW-16
< SERVICE INFORMATION >
POWER WINDOW SYSTEM
• to main power window and door lock/unlock switch terminal 17
• to power window and door lock/unlock switch RH terminal 11
• through body grounds M57, M61 and M79.
MANUAL OPERATION
Front Door LH
WINDOW UP
When the front LH switch in the main power window and door lock/unlock switch is pressed in the up position,
power is supplied
• through main power window and door lock/unlock switch terminal 8
• to front power window motor LH terminal 2.
Ground is supplied
• through main power window and door lock/unlock switch terminal 11
• to front power window motor LH terminal 1.
Then, the motor raises the window until the switch is released.
WINDOW DOWN
When the front LH switch in the main power window and door lock/unlock switch is pressed in the down posi-
tion, power is supplied
• through main power window and door lock/unlock switch terminal 11
• to front power window motor LH terminal 1.
Ground is supplied
• through main power window and door lock/unlock switch terminal 8
• to front power window motor LH terminal 2.
Then, the motor lowers the window until the switch is released.
Front Door RH
POWER WINDOW AND DOOR LOCK/UNLOCK SWITCH RH OPERATION
WINDOW UP
When the power window and door lock/unlock switch RH is pressed in the up position, power is supplied
• through power window and door lock/unlock switch RH terminal 8
• to front power window motor RH terminal 2.
Ground is supplied
• through power window and door lock/unlock switch RH terminal 9
• to front power window motor RH terminal 1.
Then, the motor raises the window until the switch is released.
WINDOW DOWN
When the power window and door lock/unlock switch RH is pressed in the down position, power is supplied
• through power window and door lock/unlock switch RH terminal 9
• to front power window motor RH terminal 1.
Ground is supplied
• through power window and door lock/unlock switch RH terminal 8
• to front power window motor RH terminal 2.
Then, the motor lowers the window until the switch is released.
MAIN POWER WINDOW AND DOOR LOCK/UNLOCK SWITCH OPERATION
Signal is sent
• through main power window and door lock/unlock switch terminal 14
• to power window and door lock/unlock switch RH terminal 16.
The operation of power window after receiving the signal is the same as operating the power window with
power window and door lock/unlock switch RH.
Rear Door (LH or RH)
REAR POWER WINDOW SWITCH LH OR RH OPERATION
WINDOW UP
When the rear power window switch LH or RH is pressed in the up position, power is supplied
• to rear power window control unit LH or RH terminal 13
• through rear power window control unit LH or RH terminal 7
• through rear power window switch LH or RH terminal 2 and 3
• through rear power window switch LH or RH terminal 5
• through rear power window control unit LH or RH terminal 11
• to rear power window motor LH or RH terminal 2.
Ground is supplied
• to rear power window control unit LH or RH terminal 15

POWER WINDOW SYSTEM
GW-17
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• through rear power window control unit LH or RH terminal 16
• through rear power window switch LH or RH terminal 1 and 7
• through rear power window switch LH or RH terminal 4
• through rear power window control unit LH or RH terminal 12
• to rear power window motor LH or RH terminal 1.
Then, the motor raises the window until the switch is released.
WINDOW DOWN
When the rear power window switch LH or RH is pressed in the down position, power is supplied
• to rear power window control unit LH or RH terminal 1
• through rear power window control unit LH or RH terminal 7
• through rear power window switch LH or RH terminal 2 and 3
• through rear power window switch LH or RH terminal 4
• through rear power window control unit LH or RH terminal 12
• to rear power window motor LH or RH terminal 1.
Ground is supplied
• to rear power window control unit LH or RH terminal 15
• through rear power window control unit LH or RH terminal 16
• through rear power window switch LH or RH terminal 1 and 7
• through rear power window switch LH or RH terminal 5
• through rear power window control unit LH or RH terminal 11
• to rear power window motor LH or RH terminal 2.
Then, the motor lowers the window until the switch is released.
MAIN POWER WINDOW AND DOOR LOCK/UNLOCK SWITCH OPERATION
Signal is sent
• through main power window and door lock/unlock switch terminal 14
• to rear power window control unit LH or RH terminal 1.
The operation of power window after receiving the signal is the same as operating the power window with rear
power window switch LH or RH.
VENT WINDOW CLOSE
When the rear power vent window switch is pressed in the close position, power is supplied
• to rear power vent window relay (CLOSE) terminal 5
• through rear power vent window relay (CLOSE) terminal 3
• to rear power vent window motors terminal 2.
Ground is supplied
• to rear power vent window relay (OPEN) terminal 4
• through rear power vent window relay (OPEN) terminal 3
• to rear power vent window motors terminal 1.
Then, the motors close the windows until the switch is released.
VENT WINDOW OPEN
When the main power window and door lock/unlock switch (rear LH) is pressed in the open position, power is
supplied
• to rear power vent window relay (OPEN) terminal 5
• through rear power vent window relay (OPEN) terminal 3
• to rear power vent window motors terminal 1.
Ground is supplied
• to rear power vent window relay (CLOSE) terminal 4
• through rear power vent window relay (CLOSE) terminal 3
• to rear power vent window motors terminal 2.
Then, the motors open the windows until the switch is released.
AUTO OPERATION
The power window AUTO feature enables the driver to open or close the window without holding the window
switch in the down or up position.
POWER WINDOW SERIAL LINK
Main power window and door lock/unlock switch, power window and door lock/unlock switch RH, rear power
window control units and BCM transmit and receive the signal by power window serial link.
The signal is transmitted from BCM to main power window and door lock/unlock switch and power window and
door lock/unlock switch RH
• Keyless power window down signal.
• Rear power window switch illumination.

GW-18
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POWER WINDOW SYSTEM
The signal is transmitted from main power window and door lock/unlock switch to power window and door
lock/unlock switch RH
• Front door window RH operation signal.
• Power window control by front door lock assembly LH (key cylinder switch) signal.
• Power window lock signal.
• Retained power operation signal.
• Rear power window operation.
POWER WINDOW LOCK
The power window lock is designed to lock operation of all windows except for front door window LH.
When in the lock position, the power window lock signal is transmitted to power window and door lock/unlock
switch RH by power window serial link. This prevents the power window motor from operating.
RETAINED POWER OPERATION
When the ignition switch is turned to the OFF position from ON or START position, power is supplied for 45
seconds
• to main power window and door lock/unlock switch terminal 10
• from BCM terminal 68.
When power and ground are supplied, the BCM continues to be energized, and the power window can be
operated.
The retained power operation is canceled when the front LH or front RH door is opened.
Retained power operation period can be changed by CONSULT-II. Refer to GW-31, "
CONSULT-II Function
(BCM)" .
ANTI-PINCH SYSTEM
Main power window and door lock/unlock switch, power window and door lock/unlock switch RH and rear
power window control unit LH and RH monitors the power window motor operation and the power window
position (full closed or other) for each power window by the signals from encoder and limit switch in power win-
dow motor.
When a window switch detects interruption during the following close operation,
• automatic close operation when ignition switch is in the ON position
• automatic close operation during retained power operation
Main power window and door lock/unlock switch, power window and door lock/unlock switch RH and rear
power window control unit LH and RH controls each power window motor for open and the power window will
be lowered about 150 mm (5.91 in).
POWER WINDOW CONTROL BY THE FRONT DOOR LOCK ASSEMBLY LH (KEY CYLINDER
SWITCH)
When ignition key switch is OFF, front power window LH and RH can be opened or closed by turning the front
door lock assembly LH (key cylinder switch) to the UNLOCK/LOCK position for more than 1 second.
• Front power windows can be opened as the front door lock assembly LH (key cylinder switch) is kept fully
turned to the UNLOCK position.
• Front power windows can be closed as the front door lock assembly LH (key cylinder switch) is kept fully
turned to the LOCK position.
• While performing open/close operation for the windows, power window is stopped when the front door lock
assembly LH (key cylinder switch) is placed in the NEUTRAL position.
• When the ignition switch is turned ON while the power window opening operation is performed, the power
window opening stops.
CAN Communication System DescriptionINFOID:0000000003533026
Refer to LAN-4.

GW-28
< SERVICE INFORMATION >
POWER WINDOW SYSTEM
Main Power Window and Door Lock/Unlock Switch Harness Connector Terminal Lay-
AWKWA0480G