Page 9 of 393

8 IntroductionOperating safety
If you should experience a problem with
your vehicle, particularly one that you be-
lieve may affect its safe operation, we urge
you to immediately contact an authorized
Sprinter Dealer to have the problem diag-
nosed and corrected if required.
If the matter is not handled to your satis-
faction, please discuss the problem with
the Sprinter Dealer management, or if nec-
essary contact us at the following address.In the USA:
DaimlerChrysler Motors Corporation Cus-
tomer Center
P.O. Box 21-8004
Auburn Hills, MI 48321-8001
United States of America
Telephone: 800-992-1997
In Canada:
DaimlerChrysler Canada, Inc. Customer
Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Telephone: (800) 465-2001
Warning
G
Various warning labels are affixed to your
vehicle. These warning labels are intended
to make you and others aware of various
risks. You should not remove any of these
warning labels unless explicitly instructed to
do so by information on the label itself. Re-
moval of any of these labels may cause you
and others to be unaware of certain risks
which may result in an accident and/or per-
sonal injury.
Problems with your vehicle
Page 10 of 393

9 Introduction
REPORTING SAFETY DEFECTS
\3 REPORTING SAFETY DEFECTS
In the 50 United States and Washington D.C.: If you believe that your vehicle has a defect, which could cause a crash or cause injury
or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying the man-
ufacturer.
If the NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles,
it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer,
and the manufacturer.
To contact NHTSA, you may either call the Auto Safety Hotline toll free at 1–888–327–4236 (TTY: 1-800-424-9153),
or go to http://www.safercar.gov; or write to: Administrator, NHTSA, 400 Seventh Street, SW., Washington DC 20590. You can also
obtain other information about motor vehicle safety from http://www.safercar.gov.
http://www.NHTSA.gov.
In Canada:
If you believe that your vehicle has a safety defect, you should contact the Customer Service Department immediately.
Canadian customers who wish to report a safety defect to the Canadian government should write to
Transport Canada, Motor Vehicle Defect Investigations and Recalls, 2780 Sheffield Road, Ottawa, Ontario K1B 3V9.
Page 11 of 393
10 IntroductionInformation regarding electronic recording devices
\3 Information regarding electronic recording devices(Including notice pursuant to California Code § 9951)
Please note that your vehicle is equipped with devices that can record vehicle systems data.
This information helps, for example, to diagnose vehicle systems after a collision and to continuously improve vehicle safety.
DaimlerChrysler may access the information and share it with others
\4for safety research or vehicle diagnosis purposes
\4with the consent of the vehicle owner or lessee
\4in response to an official request by law enforcement or other government agency
\4for use in dispute resolution involving DaimlerChrysler, its affiliates or sales/service organization and/or
\4as otherwise required or permitted by law.
Page 12 of 393
11
1 At a glance
Cockpit ............12
Instrument cluster ............14
Steering wheel with buttons* ............17
Center console ............18
Overhead control panel* ............19
Switch units ............20
Door control panel ............22
Page 13 of 393
12 At a glanceCockpit
1
\3 Cockpit
N68.10-2287-31
Page 14 of 393
13 At a glance
Cockpit
1
Function
Page
1
Door control panel
22
2
Light switch
77
3
Combination switch\4Turn signals
\4High-beam headlamps
\4Windshield wipers
\4Rear window wiper*
79
77
126
127
4
Cruise control lever*
147
5
Horn
6
Steering wheel without/
with* buttons
17
Function
Page
7
Instrument cluster
14, 84
8
Storage compartment
9
Storage compartment with
interior lamp
80
Overhead control panel*
19
a
Rear-view mirror*
125
b
Warning display for Park-
tronic system*
150
c
Opens / closes the right-
hand side window
144
d
Jack and vehicle tool kit
300
e
Glove box
165
Function
Page
f
Center console
18
g
Selector lever (automatic
transmission)
111
h
Ignition lock
67
j
Additional switch unit
20
k
Handbrake
115
l
Steering wheel adjustment
76
m
Hood lock release
185
n
Additional switch unit
20
Page 15 of 393
14 At a glanceInstrument cluster
1
\3 Instrument cluster
N54.32-2250-31
Page 16 of 393

15 At a glance
Instrument cluster
1
Function
Page
1
Instrument cluster on vehi-
cles without steering wheel
buttons
84
2
Instrument cluster on vehi-
cles with steering wheel
buttons*
84
3
On vehicles without
steering wheel but-
tons:
\4Changes the stan-
dard display
\4Selects menus
87
4
On vehicles with
steering wheel but-
tons*:
Checks the engine oil
level
187
Function
Page
5
Reset button
84
6
Speedometer with:
85
Indicator and warning
lamps
16
7
Indicator and warning
lamps
16
8
Display on vehicles without
steering wheel buttons
87
9
Display on vehicles with
steering wheel buttons*
89
a
Tachometer with:
85
Indicator and warning
lamps
16
b
\4Instrument lighting
brighter / dimmer
85
Function
Page
c
Fuel gauge with:
\4Reserve fuel warning
lamp
\4Fuel filler flap location
indicator
Ö: Fuel filler flap is
on the left-hand
side
86
276
iVehicles without steering wheel
buttons:
Display8 contains a digital fuel
gauge.
Vehicles with steering wheel buttons*:
The tachometer contains an analog fuel
gauge.